7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. I was fresh out of university. A match made in doughnut heaven ?? My partner was really into baking.

Operations 370

Operations Book Communication Small Business 370

7 Shifts

MARCH 23, 2022

In 1965, Greek immigrant James Giftos opened a stall at Macomb Mall in Roseville, Michigan, with a small menu including the Coney Island-style hot dog topped with chili, mustard, and freshly diced onions. When it came to employee scheduling, National Coney Island had about as many methods as it did locations. Table of Contents.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. YES – the menu is that important!

Menu 388

Menu Seasonal Menu Front of House Café 388

Culinary Cues

JULY 31, 2023

I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation. Anyway – use as you see fit.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

Modern Restaurant Management

NOVEMBER 22, 2022

Despite a slowed holiday hiring season, there is still a demand to hire restaurant employees to keep up with the inevitable influx of folks who eat out more frequently around the holidays—in fact, 17 percent of restaurant leaders are still looking to hire workers. How to avoid. For instance, hiring support for current staff (i.e.,

Hiring 205

Hiring Recruiting Employee Relations Mobile Ordering 205

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Culinary Cues

MAY 28, 2022

Those who spend their days in the kitchen, or the dining room do so sometimes out of necessity, but oftentimes because it is what they love to do – to create and bring a little joy to other’s lives. Some may be just starting out while others are seasoned veterans. DEDICATE THE TIME. DEDICATE THE SPACE. COOK LIKE IT WAS FAMILY.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Modern Restaurant Management

JUNE 6, 2023

The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens. Your workers will take short cuts. Be sure all your employees, from wait staff to managers to chefs, have been certified in food safety.

Food Safety 177

Food Safety Management Management Kitchen Safety 177

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business. Native or first-party delivery doesn't rely on a separate service to take and send out orders.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. 1 Set goals for the event ?? Set a budget ??

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What can restaurateurs take away from the responses of their fellow operators?

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

JUNE 17, 2020

As restaurants across the nation begin to reopen for business, there are many challenges that they will face for the first time. Business as usual is a thing of the past! This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Modern Restaurant Management

MARCH 9, 2022

Food takes up more space in US landfills than anything else. Restaurant operators would be wise to take the following steps to reduce food waste and save money. Proper inventory management is essential to decreasing food waste and saving related expenses. Realize that small changes matter. Train your staff.

Waste 215

Waste Compost Food Recycling 215

Modern Restaurant Management

MARCH 1, 2023

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

Front of House 171

Front of House BOH Back of House 2023 171

Modern Restaurant Management

JANUARY 8, 2024

The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

OCTOBER 21, 2021

These restaurants take orders through online apps and use 'ghost kitchens' or virtual kitchens that offer virtual menus to take-out customers. Fast food chains or quick service restaurants prepare mass-produced take-out food and usually follow a franchise model. 24/7 employee scheduling can be challenging.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

AUGUST 10, 2021

With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. Most restaurateurs have increased the wage for their staff, in the hope that they can retain both current and new employees. Added Benefits to Boost Business. Self-Ordering Kiosks to the Rescue.

Ordering 237

Ordering Recruiting Employee Relations Food Order 237

Modern Restaurant Management

JUNE 10, 2022

And TikTok is a great medium to put this content on, as it is a powerful tool that gives businesses the opportunity to reach a large audience in a short amount of time. Creating TikToks Can Boost Employee Engagement. Restaurant employees are used to completing repetitive tasks on a daily basis.

Employee Relations 203

Employee Relations Influencer Events Small Business 203

Modern Restaurant Management

DECEMBER 1, 2020

It's reported that with as little as a five percent increase in customer retention, a business can improve its overall profits by up to 25 percent. Many businesses have introduced touch-free payment options and menus to improve customer experience during the pandemic. Important to note is the timely need for easy take-out options.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The National Restaurant Association has provided a list of best practices to ensure business continuity. Click here to learn the 10 steps to take now. More than 2.45

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Social Hospitality

MAY 18, 2020

If you’re in the middle of a low period, you compete for the small target audience of customers with all other businesses in the region. Making special offers is one of the classic hospitality training tips that works for any type of business. Organize a wine tasting event, or anything related to local products.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Social Hospitality

MAY 6, 2020

The stories range from Easter traditions to pets and small business owners. The luxury hotel, where rooms typically top $1,000 a night, closed at the end of March and is not taking new bookings. Yum Brands: Supporting Employees. Hotel Trundle Shares Stories of Happiness. Omni Hotel Dallas: Inspiring with Words.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Culinary Cues

JULY 19, 2022

But, beyond all of this lies a macro responsibility, one that defines the chef’s position in the larger business of food, and that is being a mentor who creates an environment for and nurtures the potential of young cooks to make their own mark on the restaurant scene. nearly 800 articles on topics related to the life of cooks and chefs).

Training 368

Training Presentation Employee Relations Article 368

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

OCTOBER 15, 2020

The restaurants who received the funding agreed to pay all employees non-tipped minimum wage, plus their tips as the restaurant returns to regular operations, and agreed to serve at least 500 free meals to New Yorkers affected by COVID-19. Rent is the only thing that’s a constant burden on the business.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

MARCH 4, 2020

Unfortunately, replacing employees is both time consuming and expensive. Did you know that it costs companies almost $6,000 to replace and train just one employee? Asking for feedback, listening to it, and making small changes is a cost effective way to increase employee engagement and reduce turnover.

Employee Relations 195

Employee Relations Mobile Ordering Management Management 195

7 Shifts

JULY 8, 2023

Literally, I had been in the business for so many years, 25 plus years, and really I think the injustice of this industry is that we're kind of used and abused. You certainly didn't see a future working in the restaurant business per se, but I really wanted to change that. And you could take a person like myself at $4.13

Hiring 273

Hiring Back of House Take-out Training 273

Modern Restaurant Management

APRIL 20, 2022

The ancestors of the first semi-automatic machines to serve food and drink are still in use today, though instead of restaurants and bars, we see them in public spaces, perhaps small shops. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. Take the time to find out their funding priorities and overall sensibilities. Showcase all Rewards and Recognition.

Employee Relations 218

Employee Relations Leadership Food Supply Innovation 218

Hot Schedules

OCTOBER 27, 2020

An industry study that closely examined the impact PEOs have had on business outcomes for their clients throughout the pandemic. Employee benefits services. These are the core fundamental administrative areas that every small business needs to manage in order to function properly and minimize risk. HR administration.

Small Business 148

Small Business Employee Relations Mobile Ordering Document 148

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Hot Schedules

FEBRUARY 12, 2021

Learn how payroll processing mistakes can hurt your business. H andling payroll in a hospitality or retail business is a complicated and often thankless task. But it’s incredibly important to get it right, because payroll processing mistakes can hurt your business in more ways than one. Misclassifying Employees.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Modern Restaurant Management

SEPTEMBER 12, 2023

We specialize in kids and families in restaurants and conducted a study to find out. As one dad said: “So at the end of the day, there’s nothing relatable to a kid […] If they have something specific that stands out and says ‘Oh, so [this fast casual brand] does focus on kids now.’

Fast Casual 197

Fast Casual Entertainment Casual Employee Relations 197

Sling

DECEMBER 10, 2023

Want to take your culinary skills to the next level, move out of your home kitchen, and learn how to start a bakery? While the process is really just that simple, there are a number of practical steps you can take to get your new business heading in the right direction — including writing your very own bakery business plan.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Modern Restaurant Management

NOVEMBER 10, 2020

With 50,000 restaurants receiving PPP loans of $150,000 or more keeping thousands of restaurants and restaurant workers afloat, it’s time to find out about the PPP Loan Forgiveness Program. Reducing employee salaries by no more than 25 percent during the covered period. Proof of the average number of FTE employees on payroll.

Document 189

Document Employee Relations Small Business Certification 189

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Can't touch this.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197