Sat.Dec 14, 2019 - Fri.Dec 20, 2019

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Chargebacks: A Fast-Growing Threat Facing the Restaurant Industry

Modern Restaurant Management

The sales model referred to as “buy online, pick up in store”—commonly shortened to BOPUS—is one of the fastest-growing trends in the food service industry. After all, what’s not to love about this sales channel? The arrival of BOPUS means your customers can have access to your products at any time with just a couple of clicks.

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A Restaurant Management Tip: 4 Common Human Errors and How to Minimize Them

Michael Hartzell - Restaurant Marketing

We all do it. Fumbling numbers and names are part of human nature. But you can reduce the risk of human errors by using digital tools. These target weaknesses in recording and communication – fundamentals in dining establishments, which often operate on very slim margins. 52% of restaurant owners report that high food and operating costs are among their top challenges.

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DOs and DON’Ts of Bar and Restaurant Staff Scheduling (Bonus: Free Scheduling Template)

Buzztime Business

Bar and restaurant scheduling is the ultimate balancing act. Schedule too few employees? Make sure you are covered with these dos and don'ts for scheduling. The post DOs and DON’Ts of Bar and Restaurant Staff Scheduling (Bonus: Free Scheduling Template) appeared first on Buzztime.

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5 Tech-Savvy Ways to Improve Your Restaurant Sales

Social Hospitality: Restaurants

It can be tricky to find new ways to improve your restaurant sales. Ambitious brick-and-mortar business must adapt to digital advances in order to profit. Running a restaurant business means keeping up with challenges as well as emerging tech. Instead of thinking about technology as a necessary evil, embrace it and utilize it to facilitate certain processes.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Restaurant Owners: How to Improve the FOH BOH Relationship

Benchmarque

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant? Do your part to improve how the front of house and back of house work together.

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PR for Restaurants: Top Tips and Tricks to use Public Relations to Drive Restaurant Growth

Lavu

You can spend hours trying to crunch numbers and improve your margins, but at the end of the day, real growth is all. about how many people you get to walk through your door. Today’s restaurant market is more competitive than ever. with diners’ attention divided between familiar chains, growing grocery delivery options, and other independent. restaurants trying to stand out from the crowd.

More Trending

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Protecting Your Restaurant’s Brand & Reputation

Next Restaurants

A restaurant’s reputation is vital to its success. Your customers may decide to visit or avoid your business based on what they’ve heard from friends and family or read online, after all. As a restaurant owner, you have many different priorities, but it’s so important not to overlook the necessity of protecting and managing your restaurant’s brand and reputation, both on and offline.

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Why Collecting Customer Feedback is Important for Restaurants?

Bingage

Your Engaged customers make 56% more visits per month than not-really engaged customers… The question is here is, how to create that engaged customers, how to gain more repeat customers? is the answer is simple… Related Read: Importance of Customer Retention. Make them loyal with your business, customer loyalty arises when they are satisfied with your product or services, they feel like getting privileges.

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5 Low-Budget Ideas to Promote Your Restaurant

Gecko Hospitality

You don’t need high overhead to promote your restaurant with a high return. You just need a little creativity and some elbow grease, along with the Internet, to start filling tabletops during happy hour. Here are some of the best ideas for promoting your restaurant with a small marketing budget. You Don’t Need Money to Sell More Entrees. You know the adage, “You have to spend money to make money.

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Preventing Dreaded Dead Zones in Restaurants

Modern Restaurant Management

Now that we live in an age where we have basically unlimited choices when it comes to cell service provider and brand of phone, it might seem impossible that there could be such a thing as a dead zone anymore. Sadly, they do exist. Dead zones , or areas where consumers receive no cell signal whatsoever, are common in certain areas such as inside of concrete, steel, and glass restaurants.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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WORKING IN A PROFESSIONAL KITCHEN IS BASIC TRAINING FOR LIFE

Culinary Cues

I vividly remember flying out of Buffalo, New York in 1971 for Army Basic Training at Fort Jackson. It was, ironically, my first time on a plane and considering that this was at the peak of the Vietnam War, I was doubly nervous. It had been my second year in college when in the first draft lottery – my number came up as 17. I managed to sign up for a National Guard Unit and at least felt that after “Basic” I could count on staying away from the jungle.

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Barista vs Machine: The Role of High-Tech Coffee Shop Equipment

Perfect Daily Grind

Try to imagine a coffee shop without a barista. Now try to imagine it without an espresso machine. Which seems the most improbable? Machines have been a quintessential part of the coffee shop for over a century, while the smiling barista has become a cliché both in and outside of the coffee industry. But as machinery keeps developing and our customer service and coffee expectations grow, what roles do the two play?

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How to Reduce Restaurant Wait Times

Focus POS

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that. Even moderate wait times can cause customers to second-guess whether they made the right decision by choosing your restaurant.

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Eatertainment Explained

Modern Restaurant Management

As a concept, “eatertainment” is not new. It’s evolved from the “arcade and pizza” format of Chuck E. Cheese and Gattiland to venues that offer several activities including Pinstripes and the ever-expanding Punch Bowl Social and target adults. Eatertainment is defined as “a guest experience that involves food and/or beverage dining before, after, or during other activities.” The “eatertainment” concept emerged in the early 2000s due to the ri

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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RESTAURANTS WORKSHOPS

Food Business

When I ran my restaurant one of the many things that made ownership difficult was getting staff on the same page, so the guests’ experience is actually what you intended. That’s why there is value in workshops. I think there are two basic types: occasional workshops to improve hospitality, and an ongoing educational series of workshops that are staff led.

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Gaucho | The Evolution: CEO Martin Williams announces new direction with the launch of ambitious Charlotte Street concept, opening 9th December

Sante

Gaucho, the iconic Argentinian steak restaurant, is re-vamped with a focus on carbon-neutral beef and social responsibility looking to the future. Gaucho is set to celebrate its 25 year anniversary with a bold new socially responsible vision for the way restaurants operate both socially and environmentally: in particular the production of premium beef.

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The 20 Best Point Of Sale (POS) Systems For Restaurants

Restaurant Den

Managing a restaurant requires organizing and overseeing many different moving parts. From the food to the accounting, these tasks are hard to keep organized and on point. POS systems for restaurants are designed to streamline certain tasks and help you run a smooth operation. The post The 20 Best Point Of Sale (POS) Systems For Restaurants appeared first on Restaurant Den.

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. This was largely due to a favorable shift in the Thanksgiving holiday.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Prevent Predictive Scheduling Violations and Achieve Labor Law Compliance in All Your Restaurants

Crunchtime

Between the introduction of new regulations and penalties imposed on restaurant brands that violated current regulations, there were a lot of headlines about labor laws this year. If you're a restaurant operator, you're probably wondering how to ensure legal compliance with all current and future labor laws. Here's what you need to know.

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Charbay Distillery - A Long Line of “Firsts” For Miles Karakasevic and Family

Sante

Stacey Sears. Early pioneers in artisanal spirits create a legacy of distilling innovation. The Karakasevic family, early pioneers in producing small-batch artisanal spirits, has maintained a devout passion for distilling over 13 generations. Despite Charbay Distillery’s start in 1983, Founder Milorad (Miles) Karakasevic had family ties to wine and brandy making dating back to the mid-1700s.

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How to Establish a Stronger Online Presence for Your Restaurant in 2020

Next Restaurants

It’s no secret that excellent food and service are the cornerstones of a successful restaurant business. That being said, there are many other things you can do to foster more customer loyalty and realize restaurant success. Establishing a stronger digital restaurant presence is one such way to promote your restaurant, as well as attract and retain customers.

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Optimizing the Candidate Experience in Five Simple Ways

Modern Restaurant Management

When you are part of the restaurant industry, catch phrases such as “low unemployment rate” and “revolving door” seem to find their way into any conversation involving hiring and retention. While these statements are indeed valid and supported by statistics, they don’t solve the underlying problem. Candidates are aware that every restaurant is competing for the next best employee.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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What to Look for in Hospitality POS Software for 2020

Focus POS

Considering an upgrade in 2020? If so, it’s critical to ensure you don’t rush into a decision before you’ve truly thought about it. Not only will you need to evaluate your current business needs. You will also have to take shifting industry trends, evolving customer demands, and your competitors into consideration. Here’s what to look for: Robust and Insightful Reporting Tools.

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Managing Customer Expectations in Your Coffee Shop

Perfect Daily Grind

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Zomato is likely to Buy Uber Eats India: Latest Report

Bingage

Highlights : 1. Zomato to buy Uber Eats India 2. Uber Eats India Currently Valued at $400 million. 3. Uber might invest between $150 – $200 million in Zomato. The high performing online food delivery industry in India is all set for a big turn, As per the latest report by TechGuru on Monday – Uber likely to sell it’s Uber Eats India to the biggest rival zomato.

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Three Simple Ways Restaurant Owners Can Boost Retention and Drive Recruitment 

Modern Restaurant Management

The food and beverage industry employed more than five million Americans in 2018, according to the United States Bureau of Labor Statistics (BLS). With such a significant portion of the American economy involved in food service, the business health of America’s restaurants can have a significant ripple effect. The BLS also notes that the job outlook for restaurant worker positions is “excellent because many workers leave the occupation each year, resulting in numerous job openings.&#

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Tasting Wine With Sergio Zingarelli

Sante

Rocca vineyards_2.jpg. Author(s): Penny Weiss. Teaser: A fabulous vertical tasting of wines from an historic cru, plus a few extra treats for your wine cellar! Nestled in the gently rolling hills of Tuscany in the heart of the Chianti Classico zone lies the family-run estate of Rocca delle Macìe. The late Italo Zingarelli, a well-known actor who was also at age 28 the youngest movie producer in Italy, decided to pursue his true passion and lifelong dream of producing wine.

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2020 Technology Trends for the Restaurant Industry

Transact

2020 is just around the corner and it’s an exciting time to be in the business! Every year brings changes to how customers interact with restaurants, and every year new technologies pop up to help restaurants keep up. . Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . Mobile Technology. There’s an app for everything these days.

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Restaurant Gift Cards: The Gift that Keeps on Giving

Xtra Chef

‘Tis the season of gift giving. And what better way to celebrate than offering gift cards for your restaurant. They’re a great way to boost cash flow, while beefing up your customer base and encouraging repeat visits (a win-win-win, right?). But before you rush off to print hundreds of holiday-themed cards, it’s important to do your homework.

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Garage Doors Drafted for Entertainment Complex

Modern Restaurant Management

Which came first, the chicken or … the pickle? At the newest location for Chicken N Pickle® in Wichita, Kansas, the answer is: the garage doors. Yes, garage doors. The unique indoor/outdoor entertainment complex features a sprawling setting with pickleball courts, a variety of yard games, a restaurant and sports bar. The casual dining restaurant was designed with an open-air concept — except when the weather turns bad.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.