This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Carina Guevara Why TikToks filmed at the taco truck, the taqueria, or otherwise around food feel so much like home I spend a fair amount of time scrolling the depths of Latinx TikTok, and the subject of tacos is inevitably one of the subgenres that takes up much of my FYP. The first time I noticed Mario Lopez appearing in my feed — Lopez, who I still see as the muscly teen heartthrob who first flashed his sparkly dimples as A.C.
Introduction In the dynamic world of restaurant ownership, gaining valuable insights and shared experiences can be akin to finding a rare gem. Our recent conversation with Chip Klose , a seasoned veteran in the industry, offered a deep dive into navigating the complexities of the restaurant business successfully. Join us as we explore Chip’s unique perspectives and expertise that extend beyond conventional consulting.
We all remember them from high school days – those cliques of conformity based on a desire to “fit in” – right? The cool people with whom you would do or say anything just to be accepted. Be mean, hurtful, condescending, inappropriate, harsh, insubordinate, tasteless, or gross just to be a member of something even when you knew it was wrong. It’s called groupism: “the tendency to conform to the cultural pattern of a group at the expense of individualism.” – Webster’s Dictionary Of course, you re
Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry. The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Technology, technology, technology. Finding the right balance between investing in too much technology and not enough is a perpetual challenge that restaurant owners manage within their businesses.
Twenty twenty-three, began with a banking crisis and ended with the highest interest rates America has seen in fifteen years. It also ended with continued economic growth and low unemployment, making it a profitable, yet challenging year for small businesses in the food service industry. Continued Fed tightening made borrowing to fund growth more expensive, while a tight labor market meant challenges finding talent and higher labor costs.
Walk into any great restaurant or bar and you’ll encounter a hospitality team that not only serves tasty food and libations but also provides top-notch service. Unfortunately, some of the big businesses that “serve” restaurants don’t always seem to feel the same. Maybe it’s because they figure restaurants need them more than they need their restaurant clients.
Walk into any great restaurant or bar and you’ll encounter a hospitality team that not only serves tasty food and libations but also provides top-notch service. Unfortunately, some of the big businesses that “serve” restaurants don’t always seem to feel the same. Maybe it’s because they figure restaurants need them more than they need their restaurant clients.
The foodservice industry is constantly seeking new ways to improve efficiency and enhance the customer experience to, ultimately, increase profitability. Now, artificial intelligence (AI) has emerged as a powerful tool for restaurants, offering a range of solutions that address these needs. In this article, we present an overview of the ways operators are using AI. […] The post Can AI Boost Your Restaurant’s Bottom Line?
SpotOn was named by Fast Company as one of the most innovative companies in 2024, joining past winners like OpenAI, AirBnB, and Microsoft. Listed as number 9 in the dining category by Fast Company , SpotOn was recognized for its continuous innovation with products like Seat & Send and Marketing Assist. We sat down with SpotOn Chief Product Officer Bryan Solar to weigh in on the significance of the award and, more importantly, how restaurant operators can approach innovation with a practical
The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? After restaurants complained to MF Meats about a chemical taste in their products, the company recalled more than 93,000 pounds of meats that may have been contaminated with non-food grade mineral seal oil.
Photo illustration by Lille Allen; KitchenAid mixer images via KitchenAid With color lines like Blue Salt, Shallot, and Brioche brands like KitchenAid and Le Creuset are trying to capture a feeling In the 1930s, home kitchens opened up. They were previously walled-off rooms from which beautiful food emerged; during this decade, architects began designing them not just for ergonomic cooking ease, but to be seen.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Labor challenges are ongoing for restaurants in all segments. Whether operators are having trouble finding trained employees or are facing difficulty with retention, the outcome is the same—stressed workers in the back of house, restaurants running on a skeleton crew and potential service interruptions as staff is spread too thin. Operators looking for a solution to ongoing labor struggles, however, are in luck.
Craftsmanship – it truly is something to admire. You see it, if you look, in nearly every small town and village, in those homes that are a century old, in those hard-to-find mechanical watches, in handmade guitars, violins, and cellos, and in an artisan loaf of bread, wheel of aged cheese, or perfectly crema signed cup of cappuccino in your local coffee shop – the artisan’s hand.
Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. Since then, the practice has become ubiquitous. While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with th
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. However, as we surge forward, it's imperative to highlight what's missing from today's dining experience and identify the qualities that elevate a great manager to give the next level service assisted by AI, required to succeed in this new environment.
The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.
Attracting new customers is important to every business owner. While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. The restaurant industry has very low retention rates , estimated at only 55 percent. With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition.
The event planning industry is experiencing a significant transformation. This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. Instead, it introduces a narrative of harmonious enhancement, where data-driven precision and the sommelier's artistry converge, creating a personalized wine journey for every guest's palate.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
What will the QSR of the future look like and what role will AI-integrated technologies play? To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. He has developed and produced twelve television series, nine films, more than 50 games, and pioneered applications in Artificial Intelligence and Virtual Reality.
Facing harsh headwinds in the form of stiff competition, tough macroeconomic conditions, and ever-evolving consumer preferences, running and scaling a successful restaurant business requires a nimble approach that encompasses four key focuses. From attracting investors to prioritizing repeatable unit economics, there has never been a more crucial time to be disciplined during the growth phase of building a restaurant.
To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu. The fast-casual Mexican chain's legacy menu had complicated triple-tier pricing that was thought to psychologically drive more mid-tier buying behavior, but the complex product suite of 80-plus items made fresh daily, plus thousands of permutations in choices, also lent itself to a visually crowded menu as well as one that was challe
The most popular way to pay at restaurants is through card transactions, whether it's credit or debit. According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 billion in sales in February 2022. While credit cards seem easy and simple for consumers, the payment method impacts a restaurant's bottom line more than guests realize.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
As traffic slows, how do restaurant operators keep and capture customers? By cracking the code of restaurant app usage, according to Revenue Management Solutions (RMS). The data analytics firm did some decoding by asking 330-plus restaurant consumers what app features were most valuable – and what turned them away. ( Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most
To promote sustainability and help reduce meat consumption, Mush Foods introduced 50Cut, a mushroom mycelium blend to the US market for chef use in meat, poultry, and fish dishes. To learn more, Modern Restaurant Management (MRM) magazine reached out to Mush Foods Culinary Director AJ Schaller. What factors have fueled the increased use of mushrooms in unique ways?
Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. While the change in mindset is good news for the industry, expansion in this sector is hampered by staff turnover with a majority ( 62 percent ) of restaurant owners reporting being understaffed.
Did you know that a plumber from Alaska is responsible for one of the most beloved condiments in the U.S.? The story of ranch dressing dates back to the 1940s when Steven Henson thought up the buttermilk and herb concoction. After purchasing the Hidden Valley dude ranch, he started selling his dressing and its popularity grew from there. According to a 2021 survey conducted by YouGov , ranch is the most popular salad dressing in the United States, with 51 percent of respondents indicating that t
Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
Tipping has gotten out of control, according to nearly three in four Americans who took part in WalletHub's Tipping Survey. Approximately 78 percent think automatic service charges should be banned. "More and more types of establishments are starting to ask for tips, and suggested tip amounts are growing higher, so it’s understandable that people are frustrated, especially when this issue comes alongside inflation,” said Cassandra Happe, WalletHub Analyst. “Tipping is s
A dinner at Petite Cerise in Washington, DC, which opened in March 2023. | Scott Suchman for The Washington Post via Getty Images Whether a bistro or brasserie or something in between, chefs are (continually) looking back at French tradition to entice diners Since Adam Gopnik wrote of the “crisis” in French cuisine in 1997, there’s been an ongoing debate about the rise and fall and shifting expectations and what it all means of French food.
Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty. With an average viewership of about 10 million , March Madness presents a prime opportunity for restaurant operators to boost revenue as consumers rush to order their favorite game-time meals.
Lille Allen/Eater Whether it’s air-fried in filets or roasted in large pieces with butter, salmon is a reliable home kitchen staple Diners in the United States can’t get enough salmon: It’s generally right behind shrimp as the country’s most-consumed seafood. Quick-cooking, flavorful all on its own, and amenable to all kinds of marinades and cooking styles, it’s no wonder salmon is such a reliable fish to have on-hand.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content