EATER

MARCH 28, 2025

Although these items are still plentiful, dining at a baseball game has now become an exciting culinary affair. This shift has made dining at a baseball stadium as much a draw as the game itself. You have to be able to get to your seat and then enjoy your food and beverage there, Krivosik says. Heres how they got there.

Serving 251

Serving Seasonal Menu Food Supply Menu 251

Modern Restaurant Management

JANUARY 7, 2021

This is especially true if you wish to boost awareness about your restaurant, attracting new dine-ins, or enticing customers to keep coming back. It literally refers to the idea of adding videos to your email campaigns. This way, you can strongly appeal to your customers’ hungry pangs and influence their dining decisions.

Email Marketing 572

Email Marketing Marketing Seasonal Menu Customer Experience 572

ChowNow

MARCH 27, 2025

Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point. Set prices too low, and youre leaving money on the table. Too high, and youll drive customers away. Your concept will play a factor in determining your goal food cost percentage.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JUNE 17, 2020

Most restaurants now are dealing with a fraction of their normal staff due to the reduction in operations, either because of state by state social distancing requirements and/or a diminished number of patrons who are willing to dine out these days. Business as usual is a thing of the past!

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Culinary Cues

APRIL 1, 2024

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

Culinary Cues

FEBRUARY 18, 2020

So – what is different today, and why would I refer to this as maybe the toughest environment for a chef and one that also provided the greatest opportunity? So – what is different today, and why would I refer to this as maybe the toughest environment for a chef and one that also provided the greatest opportunity?

Beverage 520

Beverage Events Food Order Website Management 520

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

AUGUST 2, 2024

Below are some key restaurant metrics you should be tracking for your restaurant: Cost of goods sold (COGS) The cost of goods sold refers to the amount it costs to produce an item on your menu. That’s probably because you’re hearing most of these words for the first time. This means that you get to keep $0.70

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. In the long run, restaurants will have to be adaptable, with seating plans that expand and contract easily and quickly” (5).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

EATER

SEPTEMBER 26, 2023

It’s all-American, family-friendly dining — in Iraq. With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over.

Employee Relations 348

Employee Relations Travel Sports Social Media 348

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Your smartphone is your restaurant's media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

AUGUST 6, 2021

Faultless restaurant forecasts, however, are dependent on navigating predictable trends like holidays and seasonality alongside unpredictable ones such as weather and major world events. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Tools to Help Restaurant Forecasting.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. That's why restaurateurs rely on restaurant operations.

Operations 363

Operations Inventory Hiring Customer Service 363

Harbor Touch

MARCH 18, 2025

Check references carefully and run quick trials. Its a system that keeps your seats full all year round. Weve seen managers nail this by defining roles upfront: cooks who keep pace during a dinner rush, servers who charm guests even on hectic nights. One pro we know tested a cook with a plate this order challenge under a timer.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. For fine dining, around 30 percent. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. If it's not measured, it won't be managed. But what should be measured, and how? Table of Contents: Cost of Goods Sold. Health care.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

EATER

JUNE 21, 2024

It commonly shows up on menus, referring to an assortment of sushi and sashimi. It commonly shows up on menus, referring to an assortment of sushi and sashimi. Kamameshi at Goya. The proliferation of combinations involving cream cheese, jalapeño, and avocado — which I personally consider aberrations — has become commonplace.

Food Supply 301

Food Supply Recruiting Customer Experience Supplies 301

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. Ono Food Co. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

ChowNow

JULY 17, 2024

For example, “Our objective is to deliver a consistent dining experience that delights our customers, achieves operational efficiency, and maintains a high standard of food safety and cleanliness.” Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ).

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

EATER

FEBRUARY 28, 2022

NFT restaurants are dining clubs for the metaverse. But also sometimes IRL. Just weeks before Christmas, with the restaurant industry reeling again from the omicron variant, chef Tom Colicchio was tweeting about penetrating the metaverse. 07 ethereum each (at publication time, the equivalent of around $200).

Fine Dining 345

Fine Dining Dine-in Customer Experience Food Supply 345

EATER

DECEMBER 15, 2021

You were just given a generic list of suggestions for dining options, straddling a line between ludicrously expensive and horribly grim.”. The patio at the Royal Champagne Hotel & Spa. There was always a gift shop with ice buckets and t-shirts for sale.

Back of House 284

Back of House Tourism Hotels Vineyard 284

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. This concern caused many restaurants to move towards the widespread use of QR codes and digital menus. How will this affect the restaurant business in the future? “QR QR codes and success in restaurants.

Loyalty Program 221

Loyalty Program Customer Experience Online Ordering Customer Service 221

EATER

FEBRUARY 1, 2021

In May, Eater SF referred to the bento as some of the “prettiest takeout in San Francisco.”. In May, Eater SF referred to the bento as some of the “prettiest takeout in San Francisco.”. But as delivery became a lifeline for restaurants in distress due to dining room closures, delivery companies posted record growth.

Delivery 318

Delivery Online Ordering Customer Service Point of Sale 318

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice Celebrates Franchisees. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. million guests.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

EATER

JUNE 5, 2023

Traditionally, a chef in a fine dining establishment didn’t have to worry about being watched. Perhaps a customer could glimpse the line through a swinging kitchen door, but the peace and civility of the dining room was sacrosanct. Even taking a Zoom meeting at a cafe means everyone around you now knows what you’re like in meetings.

Fine Dining 317

Fine Dining Customer Experience Fast Casual Dine-in 317

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. You'll have a document to reference during the planning or opening of your restaurant. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

APRIL 23, 2021

Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Do you need a host to seat guests or someone to hello pack up delivery orders? If you're having trouble finding great people to work in your restaurant, you're not alone. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

EATER

MAY 9, 2023

Private dining room or event space versus buyout: What’s the difference? Some restaurants have dedicated spaces that are reserved as private dining rooms (or PDRs), where a group can celebrate while the restaurant continues operating. Unless you’re in a city with huge restaurants, they tend to work better with more intimate gatherings.

Back of House 246

Back of House Events Front of House Beverage 246

EATER

APRIL 30, 2024

Though Isan cuisine has proven popular around the world, chefs in the northeastern Thai region are still fighting for recognition domestically, using foraged ingredients and fine dining techniques to rewrite their culinary reputation Rule 1: Gather eggs between March and May. Plating ant eggs for a quick snack.

Seasonal Menu 299

Seasonal Menu Agriculture Food Order Take-out 299

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. The year had started off strong. But then shelter-in-place orders started. “We Several U.S.

Training 307

Training Café Kitchen Safety Back of House 307

EATER

JUNE 27, 2023

I refer to Manifold Destiny: The One! Lille Allen/Eater Published in 1989, it was the cookbook that dared to ask: Why not use your car engine as a stove? As anyone who reads this website has surely figured out by now, there are many kinds of cooking. Guide to Cooking on Your Car Engine! by Chris Maynard and Bill Scheller.

Back of House 258

Back of House Front of House Book 2007 258

Restaurant Engine

MAY 11, 2020

Despite costly restrictions, some dining rooms have reopened in the following 21 states according to the New York Times : Alabama, Alaska, Arizona, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Louisiana, Mississippi, Missouri, Montana, Nebraska, North Dakota, Oklahoma, South Carolina, Tennessee, Texas, Utah and West Virginia.

Dine-in 88

Dine-in Website Management Customer Service Food Safety 88

EATER

DECEMBER 6, 2022

Capital-T Trends have had the space to take root as customers crowded into dining rooms and traveled around the country, bringing their excited energy with them to red-sauce Italian joints, vibey supper club-inspired spots, and so many pop-ups turned full-fledged restaurants. From a 22-seat room in D.C.’s Ellen Mary Cronin.

2022 246

2022 Fine Dining Dine-in Food Truck 246

The Rail

SEPTEMBER 30, 2024

Younger generations drink far less alcohol compared to the groups who came before them and dine-out restaurants have to compete with an abundance of takeaways and fast-food joints that can now operate solely through third-party delivery apps. Market positioning refers to where your business sits in the market.

Bar 130

Bar Workshop Reference Hospitality 130

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. The emergence of digital manager logs addressed these challenges.

Management 158

Management Management Employee Relations Kitchen Safety 158