Modern Restaurant Management

JANUARY 9, 2024

We are seeing these healthy living trends impact both menu offerings, with a continued rising interest in plant-based offerings and functional beverages, as well as food packaging, with increased consumer concern around chemicals like PFAs. Personalized Branding: Creating Unique Experiences Personalization is a key theme in 2024.

2024 106

2024 Sustainability Consumer Goods Food Supply 106

Modern Restaurant Management

OCTOBER 3, 2023

Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. The takeaway.

Social Media 153

Social Media Customer Experience 2009 Customer Service 153

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. Table of Contents. What is a ghost kitchen?

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

Modern Restaurant Management

FEBRUARY 1, 2024

The restaurant sector is at an equilibrium in an era when convenience is key and customer preferences are continuously changing. Food delivery services have not only changed the way people eat, but they have also provided restaurant operators with both obstacles and possibilities.

Delivery 98

Delivery Food Food Supply Customer Service 98

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. According to Business Insider , 60 percent of restaurants who implemented AI technology say it's critical in improving their supply chain process.

2024 120

2024 Dietary Restrictions Customer Experience Customer Service 120

The Restaurant Group

APRIL 21, 2024

Launching a business in a highly competitive industry like food and beverage (F&B) requires a deep and extensive understanding of the factors that fuel success. You may have an excellent menu or location but if your supply chain or marketing is half-baked, it could jeopardize your operations and earning potential.

Food Supply 78

Food Supply Fine Dining Seasonal Menu Equipment 78

Marketing4Restaurants

APRIL 1, 2021

Given the size, the small number of high density living cities (giving larger markets within a timely delivery radius) and the difficulty in building a 3 sided market, it is likely that Australia is large enough for 2 delivery aggregators, and possibly only 1, given the huge competition from Domino’s Pizza. Legal Action.

Sustainability 111

Sustainability Delivery Front of House Back of House 111

Modern Restaurant Management

AUGUST 25, 2021

Still recovering from diminished margins, restaurateurs are facing heightened consumer standards in the new, post-pandemic market. Luckily, a commitment to more sustainable operations can coexist with healthy profits, and even growing margins. Problems with supply left a deficit of some items and a surplus of others.

Operations 164

Operations Ordering Sustainability Food Supply 164

Cheetah

JANUARY 31, 2022

Another whopping $60 million was raised to continue delivering our vision, and incredible restaurant supplies to independent restaurants around the country. While continuing to become a household name in the Bay Area, Cheetah has its eyes set on other domestic markets where restaurants could use the lifeline we provide.

Food Supply 148

Food Supply Sustainability Supplies Small Business 148

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

Embrace the Suck

MAY 14, 2023

In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles. This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. And much like a bad dish, it's tough to swallow.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Clover - Restaurants

APRIL 9, 2024

Thankfully, the restaurant industry has bounced back from those difficult times, but one thing is still true–supply chain challenges continue to be obstacles that cannot be overlooked. Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Leading up to this, its pivotal that operators navigate global supply chain disruptions to continue enticing potential diners with a killer offering. The market for food and beverage products infused with CDB oil is growing with coffee shops and cafes.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Future Food

APRIL 14, 2024

Frequently food and beverage departments/revenue centres have highly streamlined beverage procurement, underpinned by pour targets, contract pricing and bonus structures. Yet in a world where food frequently accounts for more than 50% of the F&B revenue contribution, food purchasing is frequently left to chance.

Food Supply 78

Food Supply Beverage Catering Pricing 78

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation. The Store Experience.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. Your CPA can help with this.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. Whilst some food and hospitality businesses chose to pivot their businesses early, out of necessity, others have elected to respond to changes in consumer preferences and are quickly reshaping the food and hospitality landscape in front of our eyes.

2022 148

2022 Food Supply Entertainment Hospitality 148

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. Generally lower food prices than full-service restaurants.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 189

2022 2030 Food Supply Recruiting 189

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Future Food

FEBRUARY 13, 2024

Frequently food and beverage departments/revenue centres have highly streamlined beverage procurement, underpinned by pour targets, contract pricing and bonus structures. Yet in a world where food frequently accounts for more than 50% of the F&B revenue contribution, food purchasing is frequently left to chance.

Food Supply 78

Food Supply Beverage Catering Pricing 78

Perfect Daily Grind

MAY 17, 2022

And ultimately, as the coffee sector has developed, technology has become more important across the supply chain. Smith is the Director of Marketing at Just Love Coffee Roasters in Tennessee and Ed Thompson is the company’s Director of Operations. “We Customer service also turned contactless as a result of Covid-19.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Restaurant365

JANUARY 13, 2022

As we end 2021 and consider the vast increase in takeout, comfort food, and overconsumption of alcohol that took place during the throws of the pandemic, many of us are resolved to doing better in 2022. Sustainability will be top of mind. During the pandemic the takeout market more than doubled. trillion by 2026.

2022 147

2022 Compost Recycling White Paper 147

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Steve Martorano, owner of Cafe Martorano in Fort Lauderdale.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Next Restaurants

FEBRUARY 20, 2020

While we might think of those years as the height of processed and pre-packaged foods, the reality is that not all Americans were happy with overly-processed meals. As the demand for healthier and whole foods that were responsibly-sourced grew, the movement officially began. Start with your marketing efforts.

Food Supply 142

Food Supply Sustainability 2010 Dine-in 142

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread.

Technology 153

Technology Front of House Online Ordering Back of House 153

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry. Camboflare.

Serving 172

Serving Loyalty Program Food Supply Point of Sale 172

Cheetah

DECEMBER 20, 2021

The company is also dealing with shutdowns and fines due to lack of permits, food supply disruptions , and the enduring labor crisis. In most instances, restaurateurs provide staff and food supplies. Some ghost kitchens provide basic supplies like delivery packaging and cutlery. 4 Leading Ghost Kitchens Compared.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

Restaurant Business

MAY 3, 2023

The restaurant industry has been revolutionized by developments in digital technology, which provides businesses new opportunities to increase efficiency and reach new customers. Increasing digitization over the past few years has transformed how restaurants manage guest experiences, operations, marketing and their supply chain.

Education 95

Education Customer Service Food Supply Technology 95

Modern Restaurant Management

JANUARY 12, 2022

A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. ” The results are part of an Oracle Food and Beverage survey conducted by Untold Insights in September 2021. In Love with Tech, but Impatient. Kicking orders to the curb.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Restaurant Clicks

OCTOBER 22, 2021

Seafood delivery services provide excellent customer service by providing the freshest fish available. Seafood delivery services connect customers with fisheries that practice sustainable acquisition of fish and aim to protect the environment while offering quality seafood. Fulton Fish Market. Lobster Anywhere.

Delivery 117

Delivery Sustainability Customer Service Food Order 117

Perfect Daily Grind

JANUARY 3, 2023

There are a number of reasons for this, such as rising food and energy costs , as well as higher levels of inflation. While there has been some financial recovery following the pandemic, we have seen costs (particularly for food and energy) continue to increase for coffee businesses for several reasons.

Equipment 162

Equipment Transportation Sustainability Technology 162

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40