Restaurant Engine

SEPTEMBER 22, 2021

You have a great opportunity to let your customer service shine with carry-out. Many restaurants find themselves pivoting to offer carry-out, and they are finding more and more customers are using this service. You don’t want your customers to have to wait too long for their food. 1: Be Efficient. 1: Be Efficient. tweet this).

Customer Experience 105

Customer Experience Online Ordering Customer Service Food Order 105

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2024 189

2024 Fast Casual Food Truck Allergens 189

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

APRIL 10, 2024

The restaurant equity market also showed signs of recovery, with healthy market debuts from Cava and Dutch Bros. While factors such as convenience impact that decision, the experience of dining out is important. In 2024, restaurants should make the dining-out experience worth the price tag. Coffee in 2023.

2024 196

2024 2023 Loyalty Program Point of Sale 196

Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. They research potential new offerings extensively, preparing thoroughly before launching rather than rushing to market. Sustainable restaurant expansion requires balancing excitement with patience and perspective.

Leadership 203

Leadership Small Business Cash Management Customer Experience 203

Social Hospitality

OCTOBER 21, 2019

Want to boost your restaurant marketing? Psychological techniques can give your restaurant marketing an effective boost. Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. It can be a constant challenge to get customers through the door of your restaurant.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 196

2024 Loyalty Program Food Order 2030 196

The Rail

JANUARY 13, 2023

By Julia Nikolaus, Contributor As a restaurateur or manager, you know just how competitive the non-alcoholic beverage market can be. With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. 1 - Use Unique Brand-Focused Materials.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

Modern Restaurant Management

MARCH 13, 2024

Understanding the Drought The labor shortage has hit hard, with many restaurants operating below capacity despite a rebound in customer demand. The gap between available positions and willing, skilled workers has widened, putting pressure on service quality and business sustainability.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

Social Hospitality

SEPTEMBER 3, 2019

Want to boost your restaurant marketing? Psychological techniques can give your restaurant marketing an effective boost. Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. It can be a constant challenge to get customers through the door of your restaurant.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Perfect Daily Grind

MARCH 31, 2023

Ethiopian coffee authorities to host two lectures on market access and genetic diversity at 2023 Specialty Expo in Portland, Oregon. Dr. Adugna Debela Bote, Director General of the Ethiopian Coffee and Tea Authority will present the Ethiopian Coffees: New Market Systems Lead to New Access Opportunities lecture on 21 April.

2023 136

2023 Sustainability Education Agriculture 136

Future Food

FEBRUARY 25, 2020

Improving the sustainability of your restaurant during challenging times – a lesson for everyday trading. Although COVID-19 virus is extreme business interruption and thankfully not an everyday event, it does demonstrate how an external event can devastate a business or sector of hospitality reliant on a narrow target market focus.

Sustainability 88

Sustainability Social Media Communication Customer Experience 88

Modern Restaurant Management

OCTOBER 3, 2023

Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. ” This business is all about people.

Social Media 177

Social Media Customer Experience 2009 Customer Service 177

Open for Business

MAY 2, 2023

Restaurant marketing attracts new customers, keeps regulars coming back, and sets one restaurant apart from the crowd. It’s more important than ever to make savvy marketing central to your business. Quick links What is restaurant marketing? Quick links What is restaurant marketing? Ignore it at your peril.

Marketing 78

Marketing Email Marketing Social Media SEO 78

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Modern Restaurant Management

AUGUST 23, 2023

Loyalty programs are made to cater to customers' ever-changing needs and expectations. Brands are now seeking creative ways to engage customers in more personalized and unique ways. The need for more personalized and technology-driven experiences drives the constant evolution of loyalty programs.

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Perfect Daily Grind

JUNE 22, 2022

Over the past few years, demand has been growing for coffee that is easy to prepare and high in quality – and we’ve subsequently seen a rapidly-growing market for self-serve coffee machines emerge. So where is this market heading as the demand for both convenience and quality continues to increase?

Serving 135

Serving Marketing Customer Service Beverage 135

Future Food

SEPTEMBER 27, 2023

This year we have had the privilege to provide food consultancy for some of Australia’s best fresh-food markets; both existing and under redevelopment. The new Sydney Fish Market will be a global benchmark for fresh food and prepared food markets when it opens in 2024. (A A Future Food project).

Marketing 78

Marketing Food 2024 Retail 78

Perfect Daily Grind

MAY 30, 2022

We know that most of the value in the global coffee market is created after coffee leaves origin. Figures from Statista predict that the revenue generated from the global roasted coffee market will amount to about US $334.60 Much of the value in particular is generated by roasting, after which coffee is marketed and sold.

Marketing 195

Marketing Supplies Advertising Catering 195

Perfect Daily Grind

OCTOBER 7, 2022

Some of India’s exporters are suggesting economic downturn in the two major coffee consuming markets have led to a recent decline in Indian coffee exports. In its September 2022 market report, the organisation says global exports of green coffee totalled 8.83 Nestlé commits US $1 billion to support sustainable coffee farming.

Sustainability 135

Sustainability 2022 2025 2023 135

Marketing4Restaurants

APRIL 1, 2021

Given the size, the small number of high density living cities (giving larger markets within a timely delivery radius) and the difficulty in building a 3 sided market, it is likely that Australia is large enough for 2 delivery aggregators, and possibly only 1, given the huge competition from Domino’s Pizza. Legal Action.

Sustainability 111

Sustainability Delivery Front of House Back of House 111

Modern Restaurant Management

MARCH 14, 2024

The days when the sommelier’s intuition, refined through years of experience and sensory development, solely guided wine selection are evolving. AI's role extends beyond wine selection, revolutionizing aspects from operational logistics to enhancing guest experiences.

Events 189

Events Innovation Customer Experience Technology 189

Next Restaurants

JANUARY 27, 2021

As we now move forward into 2021 , it’s more obvious than ever that digital marketing is essential in this industry. You also want to optimize your online marketing outreach. This gives your customers essential information about your business, including hours, a link to your website, and even a link to your menu.

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty.

Technology 117

Technology Loyalty Program Mobile Ordering Online Ordering 117

Modern Restaurant Management

AUGUST 4, 2020

The onset of the virus followed by restrictions and closures has caused restaurants of all sizes to rapidly evaluate their offerings and redesign their services to meet the needs of their customers. What consumers want – quality, convenience, and value – hasn’t changed, but the way restaurants deliver this experience has.

Marketing 128

Marketing Online Ordering Customer Experience Consumer Goods 128

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

2023 123

2023 2024 Insurance Employee Relations 123

Perfect Daily Grind

OCTOBER 17, 2022

Around the world, there are many examples of coffee shops and roasters that have expanded into international markets. Ultimately, however, when executed properly, it can help brands to diversify and understand how successful their value proposition might be in a different market. Entering new markets as a specialty coffee brand.

Marketing 141

Marketing Franchise Franchising 2009 141

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71

Fast Casual 189

Fast Casual Customer Service Sustainability Customer Experience 189

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Modern Restaurant Management

DECEMBER 27, 2023

This vibrant sector, a cornerstone of the global economy that tantalizes taste buds and fuels job markets, is bracing for transformation that will redefine its future. Additionally, by fostering a culture of continuous learning and innovation, establishments are positioning themselves as forward-thinking leaders in a competitive market.

2024 202

2024 Food Supply Kitchen Safety Influencer 202

Deliverect

SEPTEMBER 5, 2019

A top-notch customer experience. Having food delivered to customers is a whole new way to order, experience and enjoy food. Next to food quality, delivering a top-notch brand experience should be at the core of your delivery operation. It all begins with the (right) menu. Why (branded) packaging is key.

Customer Experience 63

Customer Experience Delivery Social Media Online Ordering 63

Culinary Digital

MAY 6, 2024

A streamlined menu serves as a cornerstone of enhanced cost management within a restaurant or food service establishment, bringing about a range of strategic advantages that can significantly impact the financial health and sustainability of the business.

Management 52

Management Management Equipment Sustainability 52

Modern Restaurant Management

DECEMBER 21, 2021

To position themselves for sustainable growth, restaurants must respond quickly. Here are four key areas that brands should be focusing on to help protect their bottom line and maintain a positive guest experience: Zero In on Personalization and Customer Data. It is also critical for brands to address the crew experience.

Point of Sale 196

Point of Sale Supplies Back of House Customer Experience 196

Modern Restaurant Management

JANUARY 9, 2024

Sustainability Remains Essential Beyond just healthy living, consumers are continuing to prioritize the health of the planet with nearly 50 percent of Gen Z and Millennial respondents placing a premium on sustainably sourced products. Personalized Branding: Creating Unique Experiences Personalization is a key theme in 2024.

2024 110

2024 Sustainability Consumer Goods Food Supply 110

Modern Restaurant Management

NOVEMBER 29, 2023

Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. Engage and Build a Following Retaining your existing customer base is just as important as bringing in new clientele. That’s where public relations comes in.

Social Media 197

Social Media Employee Relations Food Safety Influencer 197