Ken Burgin

JUNE 6, 2023

Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving. Feedback Evaluation: Create a feedback system using ChatGPT, where employees can share their experiences, ideas, or issues.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. The healthy and sustainable eating trend is not going away and will most likely continue to rise in popularity into the new year. The market for food and beverage products infused with CDB oil is growing with coffee shops and cafes. Sustainability.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Ken Burgin

AUGUST 6, 2023

The FAQ (Frequently Asked Questions) list on a restaurant or cafe website helps the business and the customers. It adds interest to your website content, provides useful information, streamlines business operations and strengthens your marketing. What are you doing for sustainability and recycling? Do you have free Wi-Fi?

Dietary Restrictions 60

Dietary Restrictions Book Events Customer Service 60

Open for Business

OCTOBER 12, 2022

Marketing a menu. If your restaurant focuses on sustainability, it should show in each dish. Choice overload, or the inability to make a decision due to too many choices , can hurt the guest experience. You may consider an extensive menu to appeal to pickier eaters and those with allergy or dietary restrictions.

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78

Modern Restaurant Management

JANUARY 12, 2022

46 percent would love to manage their dietary preferences with their favorite establishments. Sustainability and healthy options rising in importance. Featuring day and daypart tracking, this enables sales and marketing teams to measure performance and activation ROI to develop effective strategies.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 65% 65% of customers prefer self-service kiosks. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

OCTOBER 16, 2019

“We’re excited to be launching our first market in our backyard, sunny Los Angeles,” said Stephen Klein, Co-Founder, and CEO. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch.

Food Truck 124

Food Truck Customer Service Customer Experience Front of House 124

Restaurant Clicks

NOVEMBER 24, 2021

Another notable attraction is Pike Street Market, where world-famous coffee is brewed, and fish are tossed from ship to seller. With a customizable menu and dedicated server, the experience is quality. 425 NW Market St, Seattle, WA 98107 Phone: 206-420-2534 Visit Website. Make a Reservation. Via Tribunali. Brimmer & Heeltap.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. The four diner personas identified by SevenRooms data include: The Pick-Up Patron : Not all Americans are ready to venture back out to restaurant dining rooms.

2020 185

2020 Food Safety Hotels Dine-in 185

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Modular design equipped with OrionStar Arm OS enables customization, personalization and quick deployment.

Kitchen Safety 136

Kitchen Safety Online Ordering Food Safety Point of Sale 136

Modern Restaurant Management

JUNE 19, 2020

Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. a WiFi marketing and analytics platform for digital agencies, in December 2019. Bloom Intelligence Acquires SuperFi. Financial details of the deal were not disclosed.

Food Safety 120

Food Safety Customer Experience Website Management Employee Relations 120

Restaurant Clicks

NOVEMBER 3, 2021

New York City’s East Village is a bustling hotbed of things to do, see, and experience. Papilles is an elevated dining experience in the heart of the East Village just down the street from Tompkins Square Park. There are plenty of different types of risotto on the menu, and you can customize your meal to fit your specific needs.

Dietary Restrictions 131

Dietary Restrictions Online Ordering Reservations Food Order 131

Modern Restaurant Management

DECEMBER 16, 2019

percent year over year according to Black Box Intelligence’s Market Share Report. Restaurants have had to keep up with this growth from a staffing standpoint amid the most difficult labor market in decades. They are also a good choice for someone who wishes to give an experience rather than a material item,” said Riehle.

2019 106

2019 Compost Mobile Ordering Point of Sale 106

Restaurant Clicks

OCTOBER 11, 2021

While several of these restaurants are in downtown Atlanta, Canoe offers an experience that’s a bit less urban. Suzanne Vizethanne, the founder and chef of Buttermilk Kitchen, created this restaurant with one goal: to feed people locally and sustainably. The Corner Bakery provides customers with classic American breakfast fare.

Online Ordering 143

Online Ordering Food Order Dietary Restrictions Back of House 143

EATER

SEPTEMBER 10, 2020

Food shows are the only way we can really get our product in front of our customers and get new accounts,” he says. “We Familiar customers placed orders, but it wasn’t nearly enough to make up for losing Boston College. That’s one of the things they’re doing, and then they’re also selling at farmers’ markets or doing catering.”.

Food 66

Food Catering Small Business Retail 66

Modern Restaurant Management

DECEMBER 18, 2019

According to Tripleseat customers throughout the country, there has been an increase in guests requesting a variety of plant-based or meatless fixings this year, with many new plant-based options being offered. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products."

Seasonal Menu 113

Seasonal Menu Fast Casual Consumer Goods 2020 113

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 121

Allergens Kitchen Safety Guest Recovery Customer Service 121

EATER

JULY 6, 2022

Located on a working farm that was once part of a sprawling Rockefeller estate, the restaurant is a beacon of the sustainable food movement. Connected to it was an “upmarket” restaurant intended to be a platform for — and to financially support — the center’s work advocating sustainable community farming.

Compost 129

Compost Front of House 2014 Back of House 129

EATER

FEBRUARY 23, 2021

They govern every aspect of the function, from who can make potato salad to how to deal with your dietary restrictions to the variety of drinks you’ll see: juices, teas, Sprite , “sprite,” and — if you’re grown enough — brown liquor. Beer, though, is another question entirely. I’m not saying you won’t find any beer at the cookout.

Brewery 142

Brewery Consumer Goods Mobile Ordering Advertising 142