ChowNow

MARCH 27, 2025

Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point. Competitive pricing is helpful as a reference , not a roadmap.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

MARCH 21, 2025

Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences? Loyalty & Referral Programs: If your audience includes frequent diners, encourage repeat visits with rewards programs or discounts for referring friends. Values: Are they eco-conscious, looking for sustainable and local ingredients?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

The Eat Restaurant

MARCH 13, 2025

Offering exclusive perks or special events for referrals can deepen customer loyalty and turn casual diners into dedicated fans. Choose the type of customers you want to refer others and decide on incentives to motivate them. Turns customers into super fans: People love to feel appreciated.

Loyalty Program 78

Loyalty Program Reference Customer Experience POS 78

Goliath Consulting

OCTOBER 6, 2020

Prospects continue to be bright for fast food and fast-casual franchises: Papa John’s Pizza just announced their plan to open 1,000 new stores over the next five years (1), and Whataburger hinted an offer of offering new franchising units for the first time in 20 years (2). References: [link] [link] [link] [link] [link] [link].

Franchise 418

Franchise Franchising Fast Casual Customer Service 418

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). References: [link] [link] [link] [link] [link] Lobdell, Jackie. The same benefit would apply to new franchise buyers. Those who are able are taking advantage of the open real estate.”.

Franchise 393

Franchise Franchising 2021 Fast Casual 393

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. You can reference and compare the key metrics from all of these locations like total revenue, profit margin, inventory variance, etc.

Management 370

Management Management Document Hiring 370

Lavu

MAY 30, 2025

Table turnover time refers to the average amount of time it takes for a table to be occupied by different groups of guests. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments. Popular casual establishments like Applebees and Chilis have already begun using this technology.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

ChowNow

MAY 9, 2025

If youre running a casual spot or pushing takeout through your online ordering system , plain language wins every time. Using insider references or regional slang That clever nickname for a dish might get a laugh from your regulars, but it can alienate new guests. If its not self-explanatory, consider rewriting.

Menu 195

Menu Dietary Restrictions Online Ordering Mobile Ordering 195

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

NOVEMBER 8, 2022

Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. More people are working from home which will offer opportunities for breakfast and lunch fast casual ideas. Do I experience FOMO (Fear Of Missing Out), a syndrome so many times mentioned when referring to Millennials?

Food 450

Food Book Travel Leadership 450

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Restaurant Business

JUNE 17, 2025

The company says its goal is to grow local economies and refers to itself as a “local commerce platform.” News Tech Check technology delivery Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. It has not disclosed the size of the Commerce Platform business.

Leadership 179

Leadership Advertising Reservations 2025 179

Goliath Consulting

JUNE 15, 2021

Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. References: [link] [link] [link] [link] [link] [link]. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

DECEMBER 6, 2019

Written KPI parameters and the definition of success should be accessible by all staff members for easy reference. In the restaurant industry, several food safety and operational issues are consistent issues across restaurants, no matter if they are fine dining, casual dining, fast casual, or quick service restaurants.

Food Safety 284

Food Safety Catering Fast Casual Food 284

7 Shifts

AUGUST 27, 2020

Not to be mistaken for your staff training manual , your systems and procedures section should primarily focus on references and answers rather than training and instructions, so everyone can quickly refer back to this handbook. Then you don’t have to peer over their shoulders waiting for them to hit a wrong button.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JANUARY 15, 2021

“As we return to ‘normal’ life, fast food brands should find a way to reference what we have all been through together and how they have reliably comforted us through this crisis.” The remaining two restaurant types – Fast Casual and Fine Dining – accounted for 4.5 percent of sales in 2020.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

7 Shifts

AUGUST 2, 2024

Below are some key restaurant metrics you should be tracking for your restaurant: Cost of goods sold (COGS) The cost of goods sold refers to the amount it costs to produce an item on your menu. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

AUGUST 6, 2021

Reference sales data from the same time in the past few years. For example, according to Pizza Marketplace , weather has more of an impact on casual dining restaurants than QSRs. Plus, you can keep the same workbook to easily store and reference your data for future forecasts. Adjust based on recent trends.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Customer retention refers to a restaurant's ability to retain or keep, the existing customers that it has. What Percentage Should Labor Cost Be In A Restaurant? Pizza: 31.3%. Recommended Download: Free Restaurant Labor Cost Calculator Template.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. In this guide, we’ll cover: What is customer retention.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Goliath Consulting

FEBRUARY 16, 2019

The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. In addition, several fast-casual restaurants are now using “luxury ingredients” in their simply fashioned foods in order to provide quality as well as convenience. References: [link].

2019 150

2019 Fast Casual Social Media Customer Service 150

Modern Restaurant Management

JANUARY 31, 2025

Fast-casual visits overall were down 3.8 Strong consumer interest in prepared foods, commissary and beverage options has led convenience stores, often referred to as c-stores, to compete much more aggressively with quick service restaurants and fast-food chains. In December, QSR restaurants overall saw visits decline 2.9

Marketing 221

Marketing Loyalty Program 2024 2025 221

7 Shifts

SEPTEMBER 10, 2021

Tim Berry refers to this as your market-defining story and explains: “A really good market-defining story explains the need, or the want, or—if you like jargon—the so-called “why to buy.” Fast casual chain Sweetgreen's missions statement has helped it exapnd to 75 locations since it's founding in 2007. Fast Food & Fast Casual.

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

The Restaurant Group

MAY 17, 2025

When the referred guest visits your restaurant, both the referrer and the new guest typically receive diner incentives or loyalty rewards. Tailoring incentives to guest interests enhances customer satisfaction and encourages stronger engagement, turning casual visitors into passionate advocates for your restaurant.

Loyalty Program 78

Loyalty Program Social Media Customer Experience Email Marketing 78

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improvement Tips. What Does Restaurant Operations Mean?

Operations 363

Operations Inventory Hiring Customer Service 363

SpotOn

FEBRUARY 26, 2025

If you're a fast-casual place and only offer a couple of alcoholic beverages, then "alcohol" should be enough. This can also be referred to as operating costs. These can also be referred to as fixed costs or non-operating expenses. That could simply be food sales , alcohol , and non-alcoholic beverages.

License 90

License Point of Sale Insurance POS 90

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

AUGUST 7, 2024

This is commonly referred to as a percentage. A restaurant that serves fresh swordfish with grilled vegetables, for instance, will probably have a higher food cost percentage than a fast-casual restaurant that serves fried fish and chips, since the fish may come frozen and the french fries can be bought in bulk.

Food 370

Food Seasonal Menu Inventory Pricing 370

Restaurant365

FEBRUARY 25, 2020

Fast Casual Restaurants. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Although factors like franchise affiliation may affect profit margins, fast casual restaurants typically have an average profit margin of 6-9%.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

EATER

JUNE 5, 2023

Since then, the trend has infiltrated the restaurant industry at all levels: Not only have fine dining restaurants come to embrace the open kitchen, but fast-casual eating is all but defined by the act of watching your Chipotle burrito or Cava bowl being made to your specifications.

Fine Dining 317

Fine Dining Customer Experience Fast Casual Dine-in 317

EATER

NOVEMBER 11, 2020

Instead, you find places according to their proximity to other places: houses that belonged to famous historical figures, government buildings, statues, restaurants, and even trees are all possible reference points. These casual eateries are where you can find some of the best traditional Costa Rican cooking from all over the country.

White Paper 307

White Paper Front of House Serving Small Business 307

EATER

APRIL 25, 2023

Juan adds, “The combination became famous, and we started calling it caldosa,” a reference to the caldo that went into the first bag. Calle 3A #955, Amón, San José Pescaderia Isla del Coco You’ll spot this casual food stall in San José’s bustling, crammed, historic Mercado Central by the giant fake octopus sitting on top of the awning.

Fine Dining 274

Fine Dining Back of House Point of Sale Advertising 274

EATER

JUNE 1, 2022

Brought to New Haven by Neapolitan immigrants in the early 20th century, apizza refers to very thin-crusted, slightly asymmetrical pies cooked in blisteringly-hot brick ovens. The vibe at these eateries is beach-bum casual; think swim trunks, flip flops, kids with sand buckets, and adults taking advantage of common BYOB policies.

Food Truck 246

Food Truck Brewery Seasonal Menu Hotels 246

EATER

OCTOBER 1, 2024

High South cuisine — a broad reference to foodways across the Ozarks in Arkansas, Oklahoma, and Missouri — relies heavily on local produce and sourcing practices. The couple eventually married and she convinced him to move back to Arkansas, where, in 2010, they opened a food truck serving crepes and galettes, among other French casual fare.

2011 261

2011 Food Truck Hotels Seasonal Menu 261

EATER

JUNE 4, 2024

Even its name means beautiful,” he adds, referring to the word “belle.” There, Colombian chef Carlos Peñarredonda and Danish chef Mads Christensen serve up a creative and unapologetically spicy Asian-inspired menu in a colorful, casual setting. It’s on top of the hill, you can see the Eiffel Tower from afar.

Back of House 296

Back of House Bar Seasonal Menu 2002 296