Modern Restaurant Management

MAY 18, 2022

Our most recent article in MRM provides more detail on PTO strategies for the restaurant sector. Eligibility management, ACA tracking and reporting; and dealing with additions and deletions is too complex to be managed with paper. For example, technology can collect data on leave management, providing consistency of rules.

Insurance 531

Insurance 2022 Technology 2023 531

Modern Restaurant Management

JUNE 2, 2021

A recent CNBC article Renters Have More Leverage Than Ever , says, “While negotiating might have once landed your application in the reject pile, it is now something landlords will engage with, particularly in cities that saw large chunks of their populations flee to the suburbs.”

Social Media 508

Social Media Article Equipment Government 508

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Is this decision in line with our mission?”

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

Modern Restaurant Management

JULY 31, 2020

Articles written in early March, just a week before most restaurant COVID-19 closures suggested that restaurant bankruptcies were increasing with more on the way. Interestingly enough, these articles didn’t even reference the unfathomable closures that would soon follow caused by COVID-19.

Retail 443

Retail Casual Back of House Consumer Goods 443

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. So, first step – let’s refer to it as a challenge.

Social Media 474

Social Media Cash Management Blog Equipment 474

Goliath Consulting

MAY 19, 2020

It can be stressful to manage a growing catering business without relying on technology. there will be logistical challenges in trying to keep track of every detail without a business management software. Serves in 15 cities, see reference: • Connects employees in office buildings with local restaurants. INVEST IN TECH.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Culinary Cues

JUNE 13, 2023

This job is killing me” could refer to the physical, mental, or emotional toll that a job inflicts on a person. The employer can generally assume that nothing they do will change this attitude and this attitude will likely result in weak performance and loads of friction among co-workers and management. Of course, I could go on and on.

Article 406

Article Social Media Blog Café 406

Culinary Cues

DECEMBER 11, 2023

Full-service restaurants would later refer to this as a Table d’hote selection. She still worked every day in the restaurant and aside from her duties in the kitchen, managed to visit nearly every guest table throughout service. No one ever left the restaurant still hungry.

White Paper 411

White Paper Hospitality Fine Dining Reference 411

Goliath Consulting

JULY 28, 2020

Soft-skills, defined by the Oxford Dictionary as “personal attributes that enable someone to interact effectively and harmoniously with other people”(3), will be more important than ever, and managers with a long-term vision for their restaurant are using this time as an opportunity to build and strengthen their team. Situational Leadership.

Leadership 348

Leadership Employee Relations Front of House Communication 348

Culinary Cues

FEBRUARY 18, 2020

So, wouldn’t it be safe to say that if you can manage a kitchen – you can manage any kitchen? So – what is different today, and why would I refer to this as maybe the toughest environment for a chef and one that also provided the greatest opportunity? The answer is emphatically – no.

Beverage 520

Beverage Events Food Order Website Management 520

7 Shifts

NOVEMBER 17, 2020

Why restaurant managers should use them. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! A restaurant employee evaluation form is used by restaurant managers during performance reviews to assess how well staff members do their jobs. What is a restaurant employee evaluation form?

Point of Sale 370

Point of Sale Download Communication Reference 370

Culinary Cues

MARCH 3, 2024

In fact, you were probably on the receiving end of this group behavior, sometimes referred to as bullying. .” – Webster’s Dictionary Of course, you remember. You were either part of this or feeling left out because you weren’t. Well, we’re not in high school anymore. Actually, for all intents and purposes we might even be called “adults”.

Leadership 447

Leadership Restaurant Law Social Media Sports 447

Culinary Cues

JANUARY 23, 2023

Measuring how the “carrot rule”, is applied is the job of the coach, manager, or in our case chef. One of the most important statements about leadership and management I ever heard has stuck with me for decades: “If you are not serving the customer (fan) directly, then your job is to serve the person who is.”

Coaching 466

Coaching Sports Point of Sale Take-out 466

Culinary Cues

JULY 25, 2023

A few minutes ago, you referred to that ingredient I held in my hand as “just a tomato” and honestly, I wasn’t sure how to respond. If you ever have a desire to be a chef, and owner, a manager, or a leader you can apply this to people as well. In any case, I felt it was important to make my case. “A

Food Truck 417

Food Truck Reference Café Take-out 417

The Rail

MARCH 17, 2023

For restaurant owners and managers, there is nothing quite as gratifying as watching your guests relish the atmosphere and savor the delectables you’ve provided. This article describes best practices you can use to ensure that your customers with diabetes have the stellar experience they deserve without jeopardizing their health.

Seasonal Menu 278

Seasonal Menu Customer Experience Reference Dine-in 278

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? Total New Customers refers to how many new customers your restaurant gains during a specific period because of your marketing efforts.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Goliath Consulting

JUNE 15, 2021

Problems such as over or under-ordering, food waste, supplier unpredictability, negative customer satisfaction and impact on the restaurant’s reputation can all stem from ineffective inventory management (5). This is a summary of our earlier article, “Responding to COVID-19’s Impact on the Restaurant Supply Chain.”

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

7 Shifts

FEBRUARY 11, 2020

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Sick time refers to “A physical or mental health condition, including a medical appointment.” At its peak, Seattle boasted an impressive 3,000 restaurant locations.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

ChowNow

AUGUST 30, 2023

Articles of Incorporation). Articles of Incorporation). Please reference this step by step video on how to resolve the DUNS error. Please Note: Be sure to select both “Admin” in addition to “Access to Certificates, Identifiers & Profiles” and “Access to Cloud Managed Developer ID Certificate.”

Mobile Ordering 369

Mobile Ordering Document Certification Website Management 369

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Most importantly, management and ownership must be visible. Lastly, train your management on the foregoing. Stay abreast of changes in CDC and OSHA guidelines.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Culinary Cues

JULY 14, 2023

Competition is healthy if you use it as a reference to improve. Then go about finding out how to be a world-class dishwasher, breakfast cook, prep cook, grill person cooking hot dogs, server, bartender, chef, or manager. Start today – one step at a time to greatness.

Cash Management 400

Cash Management Uniforms Food Supply Café 400

Culinary Cues

JULY 23, 2023

Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. It is a juxtaposition that is nearly impossible to manage. Most people don’t get it. Make your restaurant a destination for celebration.

Guest Recovery 419

Guest Recovery Seasonal Menu Presentation Customer Experience 419

7 Shifts

SEPTEMBER 28, 2020

Keep reading to learn: Server side work your FOH team should be doing Best practices for executing these side duties of a server How to build server side work into shifts 4 Server Side Work Duties to Add Alongside Primary Server Duties The most important server side work duties are cleaning, restocking, organizing, and managing safety.

FOH 195

FOH Management Management Cash Management 195

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. What can you do?

Employee Relations 449

Employee Relations Training Take-out Fine Dining 449

Modern Restaurant Management

OCTOBER 30, 2023

In this article, you’ll learn how to improve your restaurant’s online presence and how it will land you in front of thousands of hungry customers in your local area. When people talk about restaurant SEO, what they’re actually referring to is “local SEO.” The best part? Let’s dive in.

SEO 486

SEO Website Management Online Ordering Information 486

Culinary Cues

APRIL 1, 2024

We do know that there were countless days when we thought we wouldn’t pull it off, when being in the weeds was all too common, and at any moment everything was doomed to collapse – yet we managed to soldier through. It is also those times that built our character, our confidence, and our reputation as a chef who is well seasoned.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

Culinary Cues

SEPTEMBER 1, 2023

An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Are you consistent in how all of this is managed every day with every plate? It refers to interactions with people and events that sit forever in our memories.

Fine Dining 409

Fine Dining Dine-in Front of House Design 409

7 Shifts

APRIL 30, 2021

By understanding the ways it can occur, business owners or managers have a much higher chance of identifying it before it racks up a hefty bill. Give your managers top-level visibility. You wouldn't hesitate to stop someone from taking $1200 worth of meat or alcohol from you—so why let time theft add up?

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

Modern Restaurant Management

JULY 19, 2023

This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. Tori Andrew contributed to this article. For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities.

Franchise 419

Franchise Franchising Restaurant Law Customer Service 419

Goliath Consulting

FEBRUARY 26, 2021

In this article, we define culture as a set of guiding or shared organizational values that define behaviors and a restaurant’s operations. Top management should lead by example, communicate with the team often and share the vision of where the business is headed. References: [link] [link]. So what do we mean by culture?

Customer Experience 273

Customer Experience Customer Service Café Magazine 273

Goliath Consulting

APRIL 28, 2020

In our previous blog article, we briefly touched on the various advantages of third party delivery services, like how outsourcing delivery to a third-party service has an advantage of allowing smaller, local restaurants to get started quickly (2). The company also has a management division that manages full-service restaurants.

Delivery 269

Delivery Food Back of House Franchise 269

7 Shifts

OCTOBER 30, 2023

But restaurant owners, managers, and employees need to be aware of the labor laws and protections in place in the Sunshine State, like Florida’s unique approach to the minimum wage— which is steadily on the rise. Table of Contents Overview of Florida labor laws for restaurants What is the minimum wage in Florida?

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

Sling

OCTOBER 20, 2024

But the management experts at Sling are here to help. In this article, we’ll explain some of the most common types of work schedules so you can find the one that best suits your business and your employees. This is often referred to as a “9-to-5 work schedule.” to 5 p.m.). offices and call centers ).

Management 148

Management Management Employee Relations Hiring 148

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. How To Manage Employee Turnover. The post Employee Turnover Explained: What It Is And How To Manage It appeared first on Sling.

Management 144

Management Management Employee Relations Insurance 144

ChowNow

JULY 17, 2024

A well-crafted operations plan not only ensures consistency and quality but also helps you manage resources effectively and achieve long-term success. In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Overall, Book and her management team make roughly seven announcements per month to keep their staff informed.

Operations 370

Operations Book Small Business Communication 370