Modern Restaurant Management

NOVEMBER 20, 2024

Long after the restaurant industry felt the most significant impacts of the pandemic, echoes still reverberate in the form of workforce realities and operational challenges. After millions left the industry in 2020, restaurants responded by increasing wages and leaning into incentives to attract employees back.

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Modern Restaurant Management

FEBRUARY 10, 2020

Make it easy to find important things like your menu, location, phone number and hours of operation. For more tips and advice on creating a successful restaurant brand, read The Definitive Guide To Creating a Compelling Visual Brand for Your Restaurant in 2020. Place your logo prominently so it’s easy to see. Your Signage.

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EATER

APRIL 30, 2025

Pecking House , according to owner Eric Huang Where: New York City The growth: After leaving Eleven Madison Park in January 2020, Eric Huang began helping out at his familys Queens restaurant, Peking House. On profitability The delivery pop-up operation was the most profitable version of Pecking House.

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Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. – Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020.

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Modern Restaurant Management

DECEMBER 31, 2020

It’s no surprise that COVID-19 articles dominated our top reads for 2020. We are proud that readers turned to MRM as a resource and hope they found the information to be useful. Here are the top ten articles that resonated with MRM's audience: Thousands of readers accessed our comprehensive survival guide.

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Modern Restaurant Management

OCTOBER 22, 2024

This goes to show that restaurant staff pay, which makes up about a third of restaurant operating costs , is one of the most important facets of running a restaurant. percent, about 87,000 positions, above their February 2020 employment peak, according to the National Restaurant Association. Quit rates have also fallen since then.

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Modern Restaurant Management

APRIL 27, 2020

The National Restaurant Association released new guidance for operation reopening which provides a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus. The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in.

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Modern Restaurant Management

OCTOBER 22, 2020

The restaurant industry, along with the rest of Travel and Hospitality have been among the industries most negatively impacted by COVID-19.

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Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Read on for our key predictions to help operators get a leg up. Technology also allows for seamless delivery operations during colder months. Key 2022 Trends.

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Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Hire the Right People.

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Modern Restaurant Management

MAY 6, 2021

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. The requirements are a little different for businesses that started in 2020. Business operating expenses (e.g., The SBA had provided three calculation methods for businesses to use, depending on when the establishment began operating.

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Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Full-service menu prices climbed 4.5

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Modern Restaurant Management

APRIL 17, 2025

We're proud that our platform gives hospitality businesses more control over their operations while creating better experiences for diners. Back in 2020 before bots and reselling reservations were as prevalent as they are today, Tock launched a sophisticated prevention system. At Tock, we responded rapidly to these challenges.

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EATER

MAY 14, 2025

Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

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Modern Restaurant Management

OCTOBER 24, 2024

At Sleepy Bee, our work towards B Corp certification began in the summer of 2020, a time when many of us in the industry were wondering, “What are we doing here?” The assessment is exhaustive and, for restaurants, it has to be done within the boundaries of the business model, which are not particularly flexible. Is It Worth It?

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Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

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EATER

MAY 28, 2025

Sabine , according to operating partner Rich Fox Where: Seattle The growth: In March 2020, James Weimann and Deming Maclise of Yes Parade Restaurant Group closed their 11-year-old bistro, Bastille. Here, Rich Fox, one of the operating partners of Sabine, explains why the pandemic was the right time to shift the business model.

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Modern Restaurant Management

DECEMBER 21, 2020

As they continue to assess their operations in light of an uncertain future, there are some noteworthy trends to follow. During the pandemic, restaurants that quickly pivoted to takeout and delivery were able operate more profitably than those who were slow to change. There is also the urgent matter of safety.

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Modern Restaurant Management

DECEMBER 14, 2021

percent from 2020, according to the National Restaurant Association. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. For example, using AI systems to take drive-thru orders with greater precision can improve operations and become a competitive advantage.

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Modern Restaurant Management

MAY 20, 2021

The closure and restriction of dine-in operations has had a devastating impact on the industry. Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. Roles shifted too.

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Modern Restaurant Management

JANUARY 13, 2021

The old nursery rhyme, “Jack be nimble, Jack be quick” could sum up the actions of successful restaurant operators in 2020. Staying nimble will allow operators to respond with value-oriented menus to meet their customers where they are. 68 percent already know their order before they pull into the drive-thru lane.

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Modern Restaurant Management

SEPTEMBER 27, 2021

In February of 2020, the restaurant industry was on a long, slow march toward digital sales growth. In March of 2020, the world changed. A technical, operational, and marketing transformation needed to happen, and it couldn’t happen fast enough. As a percentage of overall sales, digital averaged around five percen t.

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Modern Restaurant Management

MARCH 26, 2021

The last year has had a profound impact on both restaurant operations and customer preferences, resulting in permanent changes. Consistency is essential for optimal user experiences, especially if you are a multi-unit operator. Research company eMarketer forecasts that by the end of 2021, there will be 44.1 and up to 53.9

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Modern Restaurant Management

MAY 16, 2022

That’s up from $640 billion in 2020. “As the COVID-19 pandemic continues to affect businesses across the globe, restaurant managers have had to adapt their operations to stay afloat,” says Linda Chavez founder and chief executive officer at Los Angeles-based of Seniors Life Insurance Finder.

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Modern Restaurant Management

FEBRUARY 9, 2021

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

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Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. What’s more, digital consultancy Mobiquity in June 2020 reported a 36 percent year-over-year increase in the number of restaurant mobile app reviewers who said it was their first time using such an app. Evolve to Meet New Customer Expectations.

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Lavu

MARCH 28, 2025

Multilingual Menus improve Restaurant Operations by solving language barriers and enhancing operational efficiency. Streamlined Operations : Integration with POS systems speeds up processes and ensures consistency across locations. This feature proved especially useful during the 2020 Tokyo Olympics.

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Modern Restaurant Management

DECEMBER 21, 2021

When the pandemic emerged in early 2020, the entire foodservice industry faced fast and unexpected change. Across segments, operators were forced to rapidly adjust operations—initially to stay afloat and then ultimately succeed long term in this new industry environment.

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Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. As the pandemic has changed operations and introduced more linebusting solutions, a new challenge has emerged: increased difficulty measuring speed of service. Camera-Based Drive-Thru Timing.

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Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Dog Haus, for example, began with just two stores but now operates over 10 ghost kitchens worldwide.

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Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

JUNE 10, 2020

But January 2020, though initially characteristic, became the start of a year that would deliver the longest “time-out” in history. ” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. Inside Out. Concerned about bugs?

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Modern Restaurant Management

MARCH 28, 2022

Let’s look at some of the challenges facing the industry and how changing trends are helping operators work toward a brighter future. The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. billion in five years.

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EATER

APRIL 2, 2025

Amid unprecedented chaos that shuttered thousands of restaurants across the country, the organization canceled its ceremonies in 2020 and 2021. This years announcement marks the five-year anniversary of the outbreak of the COVID-19 pandemic , which brought about several changes to the awards program.

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Modern Restaurant Management

DECEMBER 22, 2020

In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers. Open and clear communication across our organization has been pivotal.

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Modern Restaurant Management

DECEMBER 31, 2024

In 2025, operators can offer elevated foodservice experiences at more affordable prices through emphasizing value in LTOs to drive sales. With 50 percent of operators launching at least one LTO in the last year, it is highly encouraged this continues in 2025.

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Modern Restaurant Management

JANUARY 19, 2021

According to Uber Eats, businesses with virtual banners running sidecar can expect an increase of sales by more than half compared to standard operating procedure. Early in 2020, the internet roared “ Fake Pizza !” If nothing else, 2020 taught us that we need to be able to pivot. It’s that’s simple.

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Modern Restaurant Management

MARCH 21, 2022

Even after the pandemic-fueled tumult of 2020, few would have predicted the extent to which the industry has been shaped in 2021 by such factors as a major labor shortage, supply-chain issues, and soaring inflation. Restaurant operators and franchisees are accustomed to this as a basic fact of life. and reporting.

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