Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! If this is your M.O.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. For both safety and ease, there isn’t a better option.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JUNE 6, 2022

So much was different before March 2020. Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. So much has changed in the past few years.

Audits 189

Audits Kitchen Safety Back of House Point of Sale 189

Transact

DECEMBER 30, 2019

January 1, 2020, isn’t just the start of a new year; it’s the start of a new decade. What better time to turn over a new leaf and turn your kitchen into the best thing since sliced bread ? The post-holiday lull is the best time to take a break from the chaos and give your kitchen a thorough cleaning. Start with Hygiene.

2020 83

2020 Kitchen Safety Food Safety Front of House 83

Transact

DECEMBER 18, 2019

2020 is just around the corner and it’s an exciting time to be in the business! Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. .

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Read on for our key predictions to help operators get a leg up. Technology also allows for seamless delivery operations during colder months. Key 2022 Trends.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Culinary Cues

MAY 20, 2020

This is a powerful and very important statement that should become a rallying cry in 2020. If we need to downsize the number of cooks in our kitchen because of a reduction in restaurant capacity and menu breadth, how can we make the job of cooking attractive and lucrative?

Kitchen Safety 336

Kitchen Safety Customer Experience Customer Service Education 336

Modern Restaurant Management

DECEMBER 15, 2021

Additionally, a 2020 survey conducted by Datassentials found that consumers rank “clean and sanitary” ahead of traditional decision-factors like taste, value and location when choosing a restaurant. Certified for its performance – Credentials demonstrate a product’s safety and efficacy.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

7 Shifts

SEPTEMBER 20, 2021

Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Restaurant inventory management software is a tool that helps digitally track and manage your kitchen inventory. The restaurant industry is notorious for operating on razor-thin profit margins. Try 7shifts for Free.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JUNE 30, 2021

There is no doubt that 2020 was a transformative year for the restaurant industry. Loyalty programs are the bridge to building brand affinity, so prioritizing loyalty as a technology, marketing, and operations initiative will be critical for QSRs to maintain their share of customers’ wallets. Data-Driven Personalization.

Loyalty Program 203

Loyalty Program Mobile Ordering Kitchen Safety Customer Service 203

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Ensure health & safety of staff and guests ??? Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

OCTOBER 3, 2022

As a result of the Great Chicago Fire that killed 250 people in 1871, President Woodrow Wilson proclaimed an annual week in October as Fire Prevention Week, now the longest-running public health and safety observance on record. In 2020 , local fire departments responded to an estimated 1.4 The Best Offense Is a Defensive Kitchen.

Kitchen Safety 212

Kitchen Safety Equipment Insurance Restaurant Law 212

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. That also applies to the event space itself.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

KaTom

SEPTEMBER 15, 2020

The pizza chain emphasized customer and employee safety by offering contactless delivery, curbside pickup, and contactless carryout. The chain reported its highest average sales week in the past eight years during May 2020. California Pizza Kitchen’s Dining Room Woes. The Rise & Fall of the Hut.

2020 61

2020 Kitchen Safety 2025 Franchise 61

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Many restaurants adopted delivery services out of necessity in 2020. Adopt In-House Technology to Improve Service and Reduce Errors.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

MAY 18, 2021

By August 2020, Americans reported ordering takeout 2.4 The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. So what’s next?

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

MAY 3, 2021

The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Many QSRs operate on a fairly static menu system, which means frequent edits are costly and time consuming. Automated Safety. Digital Menu Boards. Drive-thru and Curbside Efficiencies.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. The restaurant industry is being hit extraordinarily hard, unlike any other time in recent history.

White Paper 519

White Paper Certification Food Safety Food Supply 519

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. An IVR is a digital operator that fields your calls. Food Safety. Interactive Voice Response System. Capacity Management. Reduce Food Waste.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy.

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

The Restaurant Times

OCTOBER 28, 2021

Restaurant technology can simplify your operations to a great extent and . Technology can easily streamline your day to day operations on busy nights and weekends. Restaurant Technology To Prepare Your Restaurant For Full Capacity Operations. Kitchen Display System . Point of Sales (POS) System .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. 1-NPD Group/CREST®, October 2020. 2-Essity Essentials Initiative Survey 2020-2021. In the U.S.,

Guest Recovery 203

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 203

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Today, brands are establishing an even more technology-forward experience that meets customers in new places, while preserving quality, personalization and safety for guests and staff.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again.

Innovation 223

Innovation Hiring Mobile Ordering Kitchen Safety 223

Perfect Daily Grind

MAY 17, 2022

Smith is the Director of Marketing at Just Love Coffee Roasters in Tennessee and Ed Thompson is the company’s Director of Operations. Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. and Ed say. Has Covid-19 forced a change in coffee technology? Guests continue to use less cash.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 As for the thousands of restaurants that operate as a small business, Gen Z business owners seemed to be more poised to pivot to digital. Ongoing public health and safety concerns push down demand for the indoor restaurant experience.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. ” Delivering Jobs.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

APRIL 27, 2020

." Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.”

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

APRIL 27, 2020

." Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.”

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Not surprisingly, we’re seeing more operators are making the shift from third-party delivery to self-delivery; a quick search of food delivery options on google and various name brand restaurants pop up now actively promoting their own delivery options. DESIGN: It’s a new era of drive-thrus.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. In fact, nearly one in six restaurants closed their doors in some capacity last year.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192