OpenTable

APRIL 23, 2020

OpenTable is committed to supporting the restaurant community and we recognize the road to recovery will be long and difficult. Launched grocery pickup management tools for restaurants and stores operating under health guidelines. Second, big price cuts for 2020. First, an enhanced restaurant management platform.

Pricing 105

Pricing 2020 Guest Recovery Reservations 105

Modern Restaurant Management

NOVEMBER 5, 2020

To encourage a swift recovery, restaurant owners and operators must think creatively and conscientiously about how they alleviate these fears and ensure a safe experience. It reduces the use of unsanitary ordering kiosks, menus, and payment terminals, while at the same time elevating the guest experience.

Technology 184

Technology Guest Recovery Customer Experience Mobile Ordering 184

Modern Restaurant Management

APRIL 27, 2020

The National Restaurant Association released new guidance for operation reopening which provides a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus. The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. But to get there, management will have to navigate through months of uncertainty and disruption, shoulder a massive drop in revenue, and redesign operating procedures based on somewhat-unpredictable regulations. But people need to work. Many even want to.

Guest Recovery 189

Guest Recovery Food Safety Fine Dining Management 189

7 Shifts

JANUARY 11, 2021

2020 was a tough year, and you made a ton of sacrifices and difficult decisions already. When it comes to making it through the winter, the health of your staff and guests is item number one. Keeping your staff and your guests safe and healthy is the most essential thing we can do. "Winter is coming".said

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. Guest Trend Insights from Black Box Guest Intelligence™ Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment. Read more in the latest Restaurant Guest SatisfactionSnapshot. See details here.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. As restaurants continue to enter this period of recovery, they will have to tackle a new slate of challenges. 1-NPD Group/CREST®, October 2020.

Guest Recovery 204

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 204

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. But to get there, management will have to navigate through months of uncertainty and disruption, shoulder a massive drop in revenue, and redesign operating procedures based on somewhat-unpredictable regulations. But people need to work. Many even want to.

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. The survey ran between October 23 and November 13, receiving more than 250 responses from chefs, representing independent restaurants and operators and 44 states throughout the country.

2024 190

2024 2023 Food Order 2013 190

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. events and celebrations in May—and the opportunities for operators and beverage suppliers to collaborate and maximize sales.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. Optimize assortment : foodservice operators can expand reach by optimizing beverage assortment to fit consumer preferences across dining modes.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Foodable

MAY 25, 2021

CKE Restaurants is a Tennessee-based, privately held company that runs and operates Carl’s Jr. The two regional brands combined represent over 3,800 franchised or company-operated restaurants in 44 states and 43 foreign countries and U.S. and Hardee’s. territories. Nashville and New York City are two parts of the spectrum.

Guest Recovery 91

Guest Recovery Hospitality Technology Franchise 91

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. Less sales and traffic meant less pressure on execution, especially while operating under an environment plagued by staffing shortages.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Modern Restaurant Management

APRIL 27, 2020

." Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.”

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

Modern Restaurant Management

APRIL 27, 2020

." Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.”

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Cheetah

APRIL 26, 2021

Food trucks are an excellent way for operators to leverage new location, market, and brand opportunities and raise a new kind of restaurant industry out of the ashes of the old one. but not wholly demolished during 2020. In fact, the industry is set on a quick recovery. The long answer is IT DEPENDS. billion – a 2.4%

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Modern Restaurant Management

OCTOBER 19, 2021

The first step is to verify your liquor license and operating permits are renewed and active. The 2020 entry period garnered more than 23,600 entries for 62 licenses in 30 counties. Cocktails-to-go can open up a brand new stream of revenue for restaurants and be valuable in recovery. Know Your Protocol.

License 216

License Point of Sale Employee Relations Restaurant Law 216

Modern Restaurant Management

SEPTEMBER 9, 2020

2020 was no exception, as the PSL hit stores on August 25. The Saturday and Sunday following the PSL’s launch, foot traffic was a mere 7.7percent and 6.2percent below 2019 levels of the equivalent Saturday and Sunday in 2020. Freshly-brewed batch of data from foot traffic analytics firm Placer.ai

Guest Recovery 158

Guest Recovery Seasonal Menu 2019 Beverage 158

Restaurant365

JUNE 3, 2020

June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Now more than ever, we’re taking their feedback and quickly turning it into product functionality that will directly aid in their recovery.”.

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. When was a time when you went out of your way to delight a guest?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Aaron Allen & Associates

MARCH 19, 2020

March 19, 2020 Domino's Announces Need for 10,000 Employees Domino's announces the need for 10,000 full-time and part-time employees to support increased demand for delivery. March 19, 2020. March 19, 2020 Cameron Mitchell Cameron Mitchell Restaurants announces it will be closing restaurants temporarily and laying-off 4,500 employees.

2020 130

2020 Point of Sale Guest Recovery Government 130

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. Since 2020 completely turned the industry on its head, you can’t make comparisons like you used to. Average check is the measurement of how much guests spend when they dine with you.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Foodable

NOVEMBER 17, 2021

Beacham talks about how ghost kitchens have grown as a category over the last year and the best ways for operators to get involved. Zach Oates stops by to talk about Ovation’s growth since 2020, he says, “we’ve just been exploding, it's been tons of fun and honestly it’s been really incredible to build a value.”

Guest Recovery 76

Guest Recovery Food Franchise Franchising 76

Modern Restaurant Management

JULY 30, 2021

Their growth in urban and suburban markets is impressive and is the result of great operations and focus on people development,” said Andrew Cherng, Co-Founder and Co-CEO of Panda Restaurant Group, the largest Asian dining concept in the U.S. with restaurant concepts in more than ten countries.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

7 Shifts

AUGUST 20, 2020

However, Logan insisted on keeping the restaurant operating to serve his loyal patrons and keep his staff (safely) working. “We Throughout this transition, Logan credits his staff for helping to keep things productive and adapting to a new menu, a new operating model, and a new normal in the world at large. “My They stayed together.”

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Modern Restaurant Management

FEBRUARY 25, 2021

million people and still projected to achieve $899 billion in sales throughout 2020. Smart solutions have taken a forefront role in spearheading the COVID-recovery. While the sector has endured more than its fair share of the COVID-19 shock, it has a well-known history of resilience, employing 15.6 Dining in the Post-COVID Era.

Guest Recovery 179

Guest Recovery Online Ordering Point of Sale Retail 179

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. In 2020, 65. Salata is on track to have 25 new franchise contracts secured by the end of 2019.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

JULY 14, 2020

The deployment will test speeds in production, taste, quality and operational optimization with backend POS integration. They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020. ” Resetting America.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Black Box Intelligence

MARCH 8, 2022

2021 saw the industry continue to rebound from the difficulties of 2020. But staffing shortages and supply chain challenges cut into profit margins and created operational headaches. These issues, along with continued surges in COVID infections, are slowing the recovery. . Keeping guests happy will be complicated.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery. Broader SMB concerns.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Aaron Allen & Associates

MARCH 19, 2020

March 19, 2020 Cameron Mitchell Cameron Mitchell Restaurants announces it will be closing restaurants temporarily and laying-off 4,500 employees. March 19, 2020. March 18, 2020. March 18, 2020 L.A. March 18, 2020. March 18, 2020. March 18, 2020. March 17, 2020. March 17, 2020.

2020 52

2020 Guest Recovery Point of Sale Employee Relations 52

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. Breakfast burritos were the 7th most ordered item on DoorDash in 2020. Iced Coffee.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. What Consumers Mean by 'Safe' Recent research conducted by Ecolab Inc. percent to 77.9.

2020 180

2020 Travel Food Safety Consumer Goods 180