article thumbnail

To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce. And according to Technomic, Inc.,

article thumbnail

7 Restaurant Management Book Recommendations

7 Shifts

While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process. Published: 2017 ?? Topics: Leadership; time management; reducing overheads and staff turnaround. ?? Topics: Team building; leadership; hospitality. ?? Goodreads: 4.23

Book 370
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. I have been serving plant based charcuterie since 2008.Broccoli The QSR franchise started in Seattle and serves up Asian-inspired bowls and appetizers. Put women in leadership roles. He assured me he would only use it to trade shifts.

article thumbnail

The Story Behind the José Andrés Nonprofit Currently Mobilized to Feed Gaza

EATER

Update: 3/18/2024: This story was originally published November 10, 2017. This comes after World Central Kitchen sent 1,400 aid trucks into Gaza and established 60 community kitchens in the region to serve hot meals. Here’s how the chef-led organization got started. It has been updated throughout to reflect the latest information.

article thumbnail

The Story Behind the José Andrés Nonprofit

EATER

José Andrés | Photo: World Central Kitchen / Facebook World Central Kitchen is on the ground in Maui — serving meals as they did in Puerto Rico, Haiti, Houston, and more Update: 8/18/2023: This story was originally published November 10, 2017. In the wake of 2019’s Hurricane Dorian, the organization served refugees in Venezuela.

article thumbnail

Blue Hill at Stone Barns Tells a Beautiful Story. Former Employees Say It’s Too Good to Be True.

EATER

That spring, he alleges, he was sexually assaulted by a member of the kitchen management, and in the aftermath, was devastated by how the restaurant’s leadership, including Barber, handled his allegation. “I Repeated requests to speak directly with the leadership of Blue Hill at Stone Barns were denied.

Compost 130
article thumbnail

7 Women F&B Leaders That are Driving Positive Change Across The World

The Restaurant Times

Cole was named chief operating officer and president of North America for Focus Brands in 2017. She continues to serve as the CEO of Dunkin’ Donuts in Lebanon, and was ranked No. Jennifer previously served as the Chief Marketing Officer and the President of the 350-unit quick-service chain. Happy Women’s Day!