article thumbnail

Why Local is ‘The Last Mile’ for National Restaurant Brands

Modern Restaurant Management

Despite these challenges, on-premise dining continues to return, with 13 million diners seated via Yelp in Q1 2022, up 48 percent compared to Q1 2021. At Yelp, we call this local search piece of a campaign “the last mile,” an opportunity for brands to own the moment a consumer says, “I’m hungry, where should I go?”

article thumbnail

Orchestrating Restaurant Operations to Increase CX

Modern Restaurant Management

It’s not enough just to contain it for transport. Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. Considering new formats can address all of the areas noted above.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

SF Bars Demand COVID Vaccination Proof to Keep Employees Safe

Cheetah

Outdoor ventilated seating will still be an option for unvaccinated guests or those unable to provide proof. Train (and re-train) your staff on proper social distancing, how and when to clean seating and service areas, and even how to wear a mask. If you can offer outdoor seating or take-away, let the customer decide. .

Bar 148
article thumbnail

Food Delivery Exposure Best Practices: Tips for Hired and Non-Owned Auto Exposure Controls

Modern Restaurant Management

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Check that hired delivery service has similar procedures.

Delivery 147
article thumbnail

Sunshine State Sizzle: What Restaurateurs Need to Know About Operating in Florida

Modern Restaurant Management

For example, municipalities vary on outdoor seating permit requirements. Some cities require detailed architectural plans – especially if the outdoor seating is on or adjacent to a state road, which may also require approval by the Florida Department of Transportation.

article thumbnail

How to Write a FAQ or Frequently Asked Questions page for a Restaurant or Cafe

Ken Burgin

Do you have outdoor seating available? What’s the best way to get there by public transport? Are highchairs or booster seats available for young children? Is there seating available for studying or work? How do I book a table? Are you open on public holidays? Can I make a last-minute booking? Are walk-ins welcome?

article thumbnail

Dale DeGroff to speak at the Santé Symposium in VR

Sante

1:00 PM EST. REGISTER NOW TO RESERVE A SEAT. The Santé VR Symposium will transport you worldwide, bringing you fresh ideas to enhance your restaurant or bar's success. Registration is free , but the first 20 registrants will have a seat in the room as avatars. Dale DeGroff's presentation will be recorded.

Seating 100