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Orchestrating Restaurant Operations to Increase CX

Modern Restaurant Management

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

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Food Delivery Exposure Best Practices: Tips for Hired and Non-Owned Auto Exposure Controls

Modern Restaurant Management

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. It may also reduce the restaurant’s employees exposure to the virus through customer contact.

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How to Write a FAQ or Frequently Asked Questions page for a Restaurant or Cafe

Ken Burgin

Do you have outdoor seating available? What’s the best way to get there by public transport? Are highchairs or booster seats available for young children? Can I pre-order a meal if I’m in a hurry? Frequently Asked Questions about the food What food does your restaurant specialise in?

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Tips for App-Driven Profits (Sponsored)

Modern Restaurant Management

Delivery was already on the rise in the food industry, and COVID-19 accelerated this shift. But the good news is, across the industry, business is back on the rise—powered by limited in-person seating and continued diner interest in take-out and delivery. Limit your delivery menu to foods that can make the journey.

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How (and Why) to Forage for Ant Eggs in a Northeastern Thai Forest

EATER

Most people think Isan food is humble, affordable, cheap,” he says. “I I want to take what people know about Isan food and then take them somewhere else.” Num’s ant eggs thunder with umami, but the dish is a far cry from Isan’s reputation for fiery, tart, and salty food. Chef Num at work.

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The Best Mexican Restaurants in Washington DC

Restaurant Clicks

Mexican food is highly flavorful and perfect for a night out with friends. Mexican food is particularly diverse, and the options are endless with fillings for dishes such as enchiladas, burritos, and tacos! Top Mexican Food in DC. When dining at Mi Vida, bring a group and order the Sabores de Mexico. Order Online.

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What’s the Net Easy Score (NES) for your restaurant or cafe?

Ken Burgin

Parking and public transport access to the business is easy to find and close. There are good explanations of the food and beverages. It’s easy to get food for my dietary needs eg vegetarian, vegan, gluten free – doesn’t feel like the choice is very limited. How does the search work on a mobile phone?