7 Shifts

FEBRUARY 15, 2022

Cummings is a lifer in the industry—a chef-restaurateur turned podcast host for Best Served Creative , where he interviews industry leaders and helps advocate for a better restaurant work environment. We refer to these employees as “51 percenters.” That starts with storytelling: “It's not enough to just go, 'Hey, hiring line cooks.

Social Media 450

Social Media Hiring Website Management Hospitality 450

The Restaurant Group

SEPTEMBER 23, 2023

It establishes critical details, like how staff should greet and treat guests, how to set the tone for the evening, how to serve each dish, and more. Answers to these questions will ensure safety and sanitation in the restaurant and of all dishes served. The restaurant may also be sued if a customer falls ill because of food poisoning.

Operations 78

Operations Kitchen Safety Food Safety Customer Service 78

EATER

APRIL 30, 2024

Centuries of cultural difference and economic inequality have created deep divides between the Northeast and the seat of power in Bangkok. Local wagyu steaks are grilled and served with charred local sugar peas and mushrooms. Chefs don’t have to serve local cuisine in order to serve their communities. Torching ant eggs.

Seasonal Menu 101

Seasonal Menu Agriculture Food Order Take-out 101

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Restaurant concept. Marketing plan and channels.

Point of Sale 398

Point of Sale Back of House Document Download 398

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Expediter (or Pass Coordinator): They coordinate with the FOH team at the pass where the food is served. This is usually used to refer to the total number of customers served.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

JUNE 4, 2021

Knowing how many seatings you're getting out of the tables you have gives you insights into everything from your operating hours, staff, and efficiency in the kitchen. For table turnover rate, you need the following information: Number of parties served in a given period. Table Turnover Rate = Parties Served ÷ Number of Tables.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. What is customer retention?

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

NOVEMBER 12, 2020

Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. Eventually, the mentors should take a back seat and let the trainees interact with customers. Employee handbook Your restaurant employee handbook serves as an introduction to the business.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. Creating a Face-Pay Network.

Kitchen Safety 204

Kitchen Safety Loyalty Program Delivery Customer Service 204

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. The term ‘restaurant operations' refers to the process by which a restaurant is run. Improvement Tips. What Does Restaurant Operations Mean?

Operations 363

Operations Inventory Hiring Customer Service 363

Perfect Daily Grind

NOVEMBER 4, 2022

Fairtrade launches Living Income Reference Price for Ugandan arabica. Fairtrade also established a proxy reference price of 7,150 Ugandan shillings/kg (US 85.3 Fairtrade also established a proxy reference price of 7,150 Ugandan shillings/kg (US 85.3 cents/lb) for Fair Average Quality (FAQ) robusta coffee.

2023 126

2023 Hospitality 2022 Food Supply 126

7 Shifts

AUGUST 6, 2021

Reference sales data from the same time in the past few years. How many guests you'll serve - on average - in a given week. This number should include in-house seats filled, takeout customers, and delivery customers. Plus, you can keep the same workbook to easily store and reference your data for future forecasts.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Culinary Cues

FEBRUARY 18, 2020

Even the difference between restaurants that serve three meals per day vs. one that focuses entirely on dinner will be an entirely different ballgame. So – what is different today, and why would I refer to this as maybe the toughest environment for a chef and one that also provided the greatest opportunity?

Beverage 487

Beverage Events Food Order Website Management 487

7 Shifts

APRIL 23, 2021

Do you need a host to seat guests or someone to hello pack up delivery orders? The food doesn't matter,” says Jensen Cummings, chef, and founder of Best Served Creative. This, of course, doesn't mean it's ok to serve bad food. Many restaurant workers have friends in the industry that they can refer to you.

Hiring 370

Hiring Front of House Back of House Food Safety 370

EATER

DECEMBER 12, 2023

I knew I shouldn’t get my expectations up; I’d been burned before by restaurants promising something I’d eaten only in India, and serving a paltry facsimile. Stateside, I’d found a whopping two restaurants that offered it, but each time I visited I was served essentially a burger, or something indistinguishable from other kebabs.

Fine Dining 100

Fine Dining Food Order Reservations Seating 100

Restaurant365

SEPTEMBER 18, 2020

Host: Tell me about a time when you had a 60-minute wait, and a party of five told you they needed to be seated immediately. Bartender: Tell me about a time when a customer told you that you served less than a full shot. Referred employees have a lower turnover rate. How did you handle it? How did you handle it?

Hiring 97

Hiring Reference Recruiting Demo 97

Open for Business

MAY 19, 2023

It also improves readability and comprehension, as readers can easily locate and refer back to relevant information A restaurant owner contemplates the design of a new space as part of their business plan. Credit: Getty Images 3. Restaurant concept Describe your restaurant concept and get the reader excited about your idea.

Fine Dining 147

Fine Dining Front of House Design Document 147

SpotOn

MARCH 18, 2024

While serving as director of cuisine at the Grand Hotel in Monte Carlo, he developed the prix fixe menu alongside the 'a la carte menu' to create an elevated dining experience. The prix fixe menu doesn't only need to serve French food. Prix fixe menu tips Prix fixe menus can put less pressure on staff serving guests.

Menu 98

Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Restaurant Clicks

DECEMBER 11, 2021

It has a large Polish-American community and is sometimes referred to as Little Poland. The majority of the bar seating is at the bar itself, an extra-long countertop that stretches the entire width of the room. They also serve cans and draft beer from local and regional breweries.

Bar 110

Bar Brewery Back of House Front of House 110

EATER

JANUARY 26, 2021

In 2019, Detroit Shipping Company served 88,210 customers. In 2020, it served less than a quarter of that volume. During the spring, management spent an initial $35,000 constructing a patio in the property’s surrounding parking lot to supplement seats in the building’s central courtyard.

Food 96

Food Outdoor Point of Sale Food Safety 96

Restaurant Clicks

OCTOBER 27, 2021

Located in the MiMo District, Andiamo Pizza Miami offers outdoor seating and a casual vibe. The restaurant serves modern Italian cuisine and specializes in pizza. ‘O Munaciello also serves pasta dishes like four-cheese gnocchi and spaghetti carbonara. They serve the pizzas in square-cut portions with a crispy crust.

Online Ordering 109

Online Ordering White Paper Food Order Seating 109

EATER

SEPTEMBER 26, 2023

license plates; a neon-accented diner serving fast food; and a McDonald’s-style playground. He twirls past a steakhouse featuring mounted longhorns, wagon wheels, and wood-paneled walls lined with U.S. Children mob the costumed figure, squealing with delight. Parents laugh, whipping out phones to capture the moment.

Employee Relations 133

Employee Relations Travel Sports Social Media 133

Buzztime Business

JUNE 23, 2023

Even if your bar doesn’t have outdoor seating, mimic the backyard BBQ vibes indoors with these 4th of July promotions. Even if your bar doesn’t have outdoor seating, mimic the backyard BBQ vibes indoors with these 4th of July promotions. Serve with a small flag for patriotic flair.

Bar 142

Bar Food Safety Retail Audits 142

The Restaurant Group

MARCH 6, 2023

Restaurant branding refers to the process of crafting a corporate personality for a restaurant. You also need to examine your target market, so you can decide on the cuisine you want to serve and if it can give you a competitive edge in your location. Family restaurants, for example, call for bench seating and long tables.

Fast Casual 78

Fast Casual Food Truck Uniforms Social Media 78

EATER

AUGUST 2, 2023

Home to a little more than 12,000 people year-round, it’s a place that sits right at the heart of the Bible Belt while boasting more theater seats than Broadway in New York City. In 2018, that all changed: Dolly dropped the “Dixie” from the Stampede, and the show was scrubbed of any Civil War references.

Entertainment 98

Entertainment Seating Back of House Advertising 98

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. In addition there is also a poolside bar.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

EATER

AUGUST 22, 2022

Before each of 10 courses, the staff explained the source or inspiration for everything that was served. It was served with accompaniments, one of which was an asparagus relish; at another table, the server was explaining how he’d seen the chef arranging the asparagus on her bread like dragon scales while testing out the recipe.

Fine Dining 101

Fine Dining 2012 Reference Social Media 101

Perfect Daily Grind

AUGUST 1, 2022

To accommodate for these restrictions, baristas took orders and served drinks from a small table placed at the front door of coffee shops. In one particular case, a 800 yuan bottle of natural wine (worth around US $120) was served in a coffee shop in an effort to attract more customers.

2022 125

2022 Café Article Customer Service 125

Open for Business

SEPTEMBER 20, 2022

The best restaurants serve something more than flawless food: welcoming hospitality that makes every guest feel like a VIP. Try to seat them promptly or offer them a pleasant place to wait. In addition to teaching the POS system and your style of serving etiquette, it should include your expectations for friendliness.

Customer Experience 88

Customer Experience Online Ordering Customer Service Hospitality 88

The Restaurant Times

AUGUST 27, 2020

It is a crucial figure that refers to the amount of revenue required to cover the total fixed and variable expenses incurred within a stipulated time period. The Inventory turnover ratio refers to the total number of times your restaurant has sold out the entire inventory during a given period of time. Break-even Point.

Point of Sale 52

Point of Sale Employee Relations Inventory Reference 52

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7

2021 195

2021 Fast Casual Online Ordering Consumer Goods 195

The Restaurant Times

MARCH 8, 2023

A fast-food restaurant also referred to as a quick service restaurant (QSR) in the industry, is a specific kind of restaurant that offers fast food fare and little in the way of table service. Because of this, the seating arrangement, whether in booths or restaurant chairs, is intended to be interactive and private.

Fast Casual 52

Fast Casual Casual Food Fine Dining 52

Restaurant Clicks

APRIL 5, 2021

They are often referred to as one of the fanciest Indian restaurants in D.C. as there are only 300 servings made per day. If you are looking for an Indian restaurant that serves up large portions in the NoMa area of Washington, D.C. , View this post on Instagram A post shared by Punjab Grill DC (@punjabgrilldc).

Online Ordering 132

Online Ordering Reservations Food Order Outdoor 132

Modern Restaurant Management

FEBRUARY 15, 2021

Future restaurateurs are the young charges in school who struggle sitting still in their seats, standing patiently in line, and focusing on the task at hand. This is what I refer to as the “sweet spot” method. They are the ones with “doesn’t play well with others” checked on their report cards.

Management 175

Management Management Seasonal Menu Point of Sale 175

The Restaurant Times

SEPTEMBER 22, 2021

You could offer early access to reservations for special dinners, complimentary meals or valet parking, more happy hours or prime seating, the list goes beyond. Take time to learn about your customers, their likings, their favourite dishes and you could maybe serve desserts or drinks on the house. Keep It Simple.

Loyalty Program 52

Loyalty Program Social Media POS Email Marketing 52

Apicbase

JUNE 16, 2023

Waste and Spoilage Waste and spoilage refer to the loss of food, ingredients, and other materials due to spoilage, overproduction, or other reasons. Revenue Per Seat Hour (RevPASH) This metric measures how much revenue a restaurant generates during each hour that a table is occupied. Seat Hours = Number of Seats x Hours Open.)

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Touch Bistro

AUGUST 4, 2021

A la carte: French for “of the menu” and refers to dishes that are priced separately on a menu, rather than served together for a set price. Appetizer: Small dish that’s served before the main course. Beurre blanc: French butter sauce made with shallots and white wine that’s typically served with seafood. G Cooking Terms.

BOH 52

BOH Front of House Back of House Point of Sale 52