Modern Restaurant Management

APRIL 7, 2025

Implementing the right high-impact digital tools is one way that chain restaurants can increase efficiencies, reallocate resources, and save money. Identifying areas where the most time and money are spent will reveal which digital solutions are most needed.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Culinary Cues

MARCH 31, 2025

Finding ones purpose is a quest that we all share, but no matter your purpose, no matter the task – giving effort, working hard at the task in front of you, and seeking to do so because no breath should be wasted, is our calling as members of society. [] Save money for a rainy day. Avoid unnecessary debt.

Consumer Goods 448

Consumer Goods Transportation Small Business Take-out 448

Modern Restaurant Management

NOVEMBER 11, 2024

With robots producing everything we need, money may no longer be necessary. In a world where robots handle every aspect of farming, 3D print houses on demand, and automate the production of everything from food to clothing, what will be left for humans to do? Housing, food, clothing—all created by machines, all available in abundance.

Front of House 450

Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

APRIL 18, 2025

That’s a big deal in an industry where every minute of downtime costs money. At major chains like McDonald's, AI-powered drive-through systems are reducing order errors, predicting maintenance needs, and cutting waste. For independent restaurants, the same AI-driven efficiency applies.

Airlines 434

Airlines Hospitality Waste Food Order 434

Modern Restaurant Management

APRIL 16, 2025

From managing actual water use to reducing waste tied to drinking water, restaurants have a significant opportunity to save money and minimize unnecessary spending. While this uncertainty may seem like a challenge, it also offers restaurateurs the opportunity to step back and look at the factors that may be eating away at their bottom line.

Back of House 251

Back of House Waste Food Supply Transportation 251

Modern Restaurant Management

NOVEMBER 22, 2024

They also save restaurants time and money on additional hiring and onboarding costs. These returning employees lower the number of new hires employers need to interview, hire, and onboard in the next season, providing an already successful and loyal seasonal staff.

Hiring 437

Hiring Recruiting Customer Experience Back of House 437

Modern Restaurant Management

FEBRUARY 12, 2025

You probably received a decent volume of applications, you spent money boosting the ads, yet you’re left still looking for quality. If your "Help Wanted" sign and job board posts aren't cutting it anymore, there's a good reason why. Think about your last round of hiring.

Hiring 332

Hiring Mobile Ordering Social Media 2025 332

ChowNow

MAY 9, 2025

Doing number two well means more of that money going directly into your pocket because youve learned strategies that make every dollar count, and you know what numbers to monitor so you can adjust, adapt, and stay profitable. Many restaurants lose money here without realizing it.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

MAY 5, 2025

With all this in mind, rather than firing staff members in a knee-jerk attempt to save money, consider adjusting how you’re staffing your schedule instead. Equipping your servers to earn as much money as possible is also important. Revisit when you’re busiest, and reassign your team based on demand.

Operations 251

Operations Front of House Back of House 2025 251

Modern Restaurant Management

OCTOBER 14, 2024

This ultimately saves the business money but charges the customer more. For interchange-plus, the credit card processor adds a markup onto the interchange rate charged by the credit card network to cover its services, where both are charged per transaction.

Cash Management 322

Cash Management 2023 Customer Service Influencer 322

ChowNow

FEBRUARY 7, 2025

Many operators worry about wasting money on the wrong strategies or not seeing a return on investment, making it tempting to avoid marketing altogether. Spending without a plan wastes money without a strategy, marketing dollars can just disappear with zero results to speak of.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

JANUARY 23, 2025

In fact, Wiley Workplace Intelligence found that 73 percent of respondents to its report favor a positive organizational culture over money. Fostering a Positive Workplace Culture A positive workplace culture helps employees feel valued and supported and keeps them engaged, working effectively, and loyal to the business.

Operations 395

Operations Workshop Sustainability Inventory 395

ChowNow

MAY 23, 2025

If youre making decisions based on gut instinct or what feels right, youre guaranteed to be leaving money on the table. That means going beyond what sells well and digging into what dishes are actually making you money. Phase Out or Rework Dogs If a dish has low sales and low profitability, it might be time to cut your losses.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

7 Shifts

OCTOBER 28, 2024

As a restaurant owner, it's easy to pour money into advertising and promotions without knowing how much it’s really costing your business. By focusing on people within a 5-10 mile radius of your location, you can attract more relevant customers and avoid wasting money on ads seen by people who are too far away to visit your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

AUGUST 12, 2024

Because this task is such a time sink, many restaurants conduct quarterly statement audits, leaving money-saving opportunities unidentified for months on end. Leveraging AI tools to audit monthly credit card statements is a tool restaurant operators can use to improve their financial health for long-term success.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

MAY 12, 2025

The Rise of the Retail Meal When asked about their primary motivation for increasing their purchases, respondents reported value for the money and ease. The findings reinforce a key truth: value and convenience drive decisions and restaurant operators must respond or risk losing ground.

Retail 354

Retail Marketing Fast Casual Customer Service 354

ChowNow

MAY 23, 2025

They tell you how much money your restaurant keeps after paying for everything from food costs to labor expenses to utilities and rent. You can have packed tables, long lines, and strong menu item sales, but if your operating expenses are out of control, you still might be losing money. What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Culinary Cues

FEBRUARY 5, 2025

Its becoming difficult to pull guests in for multiple visits in a week or month and even when a restaurant succeeds, they find it more and more challenging to sell the bookends (appetizers and desserts where the money is made). Whats going on, how do restaurants overcome this problem? This must be the answer right?

Fine Dining 242

Fine Dining Food Supply Recruiting Customer Service 242

Modern Restaurant Management

DECEMBER 22, 2021

This crucial step can prevent spoiled food and ingredients, saving you money in the long run. That means you can see if everything from dispensed condiments to poured beverages aren't being wasted, helping your establishment save money and maintain efficiency. There also are monitoring systems that can track your inventory.

2022 610

2022 Equipment Email Marketing Customer Service 610

Modern Restaurant Management

DECEMBER 30, 2024

When you align these elements, you create an experience that shows customers their time and money are well spent. Finally, prioritize convenience with tools like personalized kiosks or pre-order pickup lanes to streamline interactions and save customers time. Instead, the focus should be on sharpening what already works.

2025 450

2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

FEBRUARY 19, 2025

However, with prices rising, customers are choosier about where they spend their money. Even with the closure of some chain restaurants, fast food and convenience will always be a prevalent part of the industry landscape. This has led to a growing appeal for unique dining experiences and fast-casual concepts.

Fast Casual 221

Fast Casual Customer Experience Design Casual 221

Modern Restaurant Management

DECEMBER 20, 2024

A B2B service will ultimately save time, money and provide important tools that can give the operator peace of mind. A lot of operators think they are doing the right thing and then receive calls/emails from services saying they owe them money. If that happens, what are the best practices to proceed?

License 221

License Operations Fine Dining Customer Service 221

Modern Restaurant Management

SEPTEMBER 27, 2023

Money and Inventory Management The profitability of a restaurant depends on the careful management of cash flow. In turn, owners should be intentionally aware of where their money is going to ensure they are making more than they are spending.

Cash Management 519

Cash Management Restaurant Law Food Safety Point of Sale 519

ChowNow

APRIL 15, 2025

In this article, youll learn: How to break down your operating costs into fixed, variable, and semi-variable Smart ways to lower labor and food costs without sacrificing customer service Where hidden expenses are hiding in your tech stackand how to fix it Lets discover where your money is going, and how to take back control.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

OCTOBER 11, 2024

Tip #6: Promptly Correct any Worker Classification Errors If you discover a worker classification error, addressing it promptly and proactively can save you money. Communication : Record key communications that demonstrate the worker’s level of control and independence.

Audits 418

Audits Employee Relations Restaurant Law Document 418

Modern Restaurant Management

OCTOBER 22, 2024

Restaurants can require the involuntary pooling of tips with other staff members at the restaurant, as long as this money does not go to owners, managers or supervisors. .” What does a law such as California’s mean for pooled tips?

Restaurant Law 332

Restaurant Law Tip Distribution Fine Dining Insurance 332

Modern Restaurant Management

OCTOBER 16, 2024

When collusion goes undetected, the platforms lose money and legitimate restaurants feel the downstream effect in numerous ways. They create a restaurant account, multiple driver accounts and many consumer accounts and manipulate the app by using these accounts to complete numerous fake orders.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

SEPTEMBER 1, 2021

Getting the right technology in place, saving money, having a better understanding of the business, and prioritizing health and safety are just some of the reasons technology makeovers are gaining steam. Consolidating your tech stack can also save money as you bring several systems under one umbrella. Technology Consolidation.

2021 612

2021 Kitchen Safety Food Safety Inventory 612

Modern Restaurant Management

JULY 14, 2022

How would you know if you are losing money vs. making money? Think of all the mistakes you’ve identified and the money those mistakes have cost you because you found the errors a little too late. But when you think about it, where would you get that information from?

Technology 539

Technology Information Take-out Inventory 539

ChowNow

MAY 27, 2025

High commission fees meant a significant chunk of revenue was lost with every order, money that could be better spent going back into the business. He understood that to take the next step, he needed tools that would help him capture more orders, streamline operations, and hold onto more of the money his business had earned.

Online Ordering 195

Online Ordering Website Management Small Business Catering 195

Modern Restaurant Management

FEBRUARY 7, 2025

Consumers report they would use restaurants more frequently if they had the money, and this sentiment cuts across all segments: on-premises dining at tableservice restaurants (81 percent) to visiting quickservice restaurants, snack places, delis or coffee shops (76 percent) to having food delivered at home (82 percent).

Definition 282

Definition Loyalty Program 2025 Fine Dining 282

7 Shifts

NOVEMBER 25, 2024

Restaurant employees typically apply to make some money to pay the bills while they pursue higher education or other ventures. In fact, 70% of Americans said they were willing to spend more money when they believe they were provided with excellent customer service.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

EATER

APRIL 30, 2025

With price points and check averages under $20, it simply isnt enough money to cover the operating expenses in New York, so we needed to be more sustainable to a degree. On two versus one I found a space that didnt require a great deal of work or funding. Quick-service restaurants arent really sustainable at one.

Serving 271

Serving 2025 Fine Dining Employee Relations 271