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A Call for Human-Centric Restaurant Leadership in an AI Future

Modern Restaurant Management

Work Ethic : The foundational principle of a strong work ethic seems to be fading from business training faster than the implementation of robotics. Learn a trade or skill, not everyone has the talent to be a successful influencer.

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The Role of Leadership in Reducing Kitchen Turnover Rates

The Rail

However, this assumption alone overlooks a crucial factor: the significant influence of leadership. While it's true that kitchen work can be grueling, effective leadership can significantly dent employee turnover rates. Here are several key areas where kitchen managers can make a significant difference.

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Growing a Restaurant Strategically – The Keys Are Alignment, Timing and Control

Modern Restaurant Management

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

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How to Use ChatGPT to Create Training Material for Restaurant & Cafe Employees

Ken Burgin

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

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THE BEST PATH TO CHEFDOM

Culinary Cues

Diversity brings loads of tradition, culture, ethnic influences, styles, and history. So where will you get exposure to much, if not all of that? This is what makes a team robust and supportive as an ecosystem. I don’t know of many restaurants that can hold a candle to the opportunity for diversity as one would find in these type properties.

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WORK HARD AND BE KIND

Culinary Cues

As I reflect on Dick Cattani, the person that I knew, but was not fully aware of the scope of his influence, I fell on a short, concise, and all-encompassing quote from him that was highlighted in the official RA notice of his death: “Work hard and be kind”. He did, however, believe in support, training, mentoring, and empathy.

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Inspiring Hourly Workers

Modern Restaurant Management

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. Train them to look beyond the rude behavior and “find the need.”

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