Modern Restaurant Management

APRIL 11, 2024

To embrace the opportunities of the new year, restaurants should prioritize three key resolutions: embracing new customer experiences, emphasizing sustainability initiatives, and revisiting fundamental aspects of their operations. Focus on Sustainability The impact of food waste is staggering, with U.S.

2024 474

2024 Customer Experience Compost Loyalty Program 474

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Embracing Different Dining Experiences. Architectural Considerations in HVAC.

Design 532

Design Guest Recovery Consumer Goods Fine Dining 532

EATER

FEBRUARY 18, 2025

Saivar kade: Traditionally associated with vegetarian shops serving Tamil Sri Lankan fare dosas, idli, frothy milky tea the term saivar kade is now used more generally for small eateries serving affordable food. Maru The UNESCO-listed iconic Galle Fort houses a bunch of phenomenal dining spots, but Maru tops the list.

Hotels 263

Hotels Seasonal Menu Back of House Small Business 263

Modern Restaurant Management

APRIL 29, 2022

It is here to sustain, grow and be accepted on a larger scale. Consumers are now looking out for restaurants that provide a fully curated vegan meal that serves everything from starters to desserts. This has led fine-dine restaurants to change their existing food menus and offer completely plant-based food dishes.

Seasonal Menu 510

Seasonal Menu Beverage Sustainability Fine Dining 510

Modern Restaurant Management

MARCH 16, 2021

environments and are now seen everywhere from fine dining to counter service and everywhere in between. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. Think paper straws versus plastic. The focus is to cut down the impact we have on the environment.

Fast Casual 391

Fast Casual Front of House Fine Dining Mobile Ordering 391

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. First and foremost, most restaurants are going to see a huge drop-off in the number of customers who dine in.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

EATER

MAY 21, 2025

Makubi Safari Camp While operators have historically served Western cuisines, a handful of modern safaris are offering local cuisines and native ingredients to immerse guests fully in their stunning surroundings A safari in Africa is about more than wildlife encounters. Nomad Kuro A cozy dining space at Kuro Nomad.

Outdoor 204

Outdoor Fine Dining Tourism Food Supply 204

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 482

2020 Influencer Point of Sale Food Safety 482

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Sustainability and healthy options rising in importance.

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Ask yourself: Why does my restaurant exist beyond serving great food? But how to brand a restaurant isnt always clear.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. Serving smaller portion sizes. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. In fact, with apps like Caviar, you can have fine dining in your living room while you binge your favorite series.

2022 548

2022 Customer Service Online Ordering Website Management 548

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Lavu

MAY 30, 2025

By optimizing how quickly tables are cleared and reseated, restaurants can serve more guests during peak hours and improve overall profitability. In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

APRIL 20, 2023

The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945. That said, maximizing restaurant operations and efficiency is an important part of our work.

Back of House 419

Back of House Design Fine Dining Customer Experience 419

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 510

2023 Consumer Goods 2022 Point of Sale 510

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. fell in the category of “fine dining”. Restaurants need to re-establish the essential reasons for dining out that will carry the industry forward after the pent-up demand is met.

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 540

2024 Loyalty Program Cash Management Customer Experience 540

EATER

OCTOBER 28, 2022

short Vancouver’s old(er) guard of fine dining restaurants were left by the roadside last night at a Michelin Guide ceremony where only eight one-star awards and 23 Bib Gourmands (the guide’s ‘great food at a great price’ category) were handed out. Côte de porc at St. Lawrence/Official.

Fine Dining 261

Fine Dining Back of House Casual Social Media 261

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? That’s still not quite enough. Right now, our bowl of pho is $26.

Pricing 363

Pricing Back of House Food Order Food Supply 363

SpotOn

APRIL 14, 2025

Cantina Louie (Florida and North Carolina): Since opening its doors in 2014, Cantina Louie has been dedicated to serving authentic Mexican street food with creative flair. Their commitment to high-quality ingredients and memorable dining experiences has made them a standout destination for tacos, cocktails, and more.

2025 110

2025 Innovation Fine Dining Equipment 110

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Reframing Restaurant Loyalty : With profit margins still slim, discount-based loyalty programs are no longer a sustainable option for operators.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers.

Coaching 421

Coaching Point of Sale Customer Experience Retail 421

EATER

MAY 16, 2025

I do have concerns if it even feels right to have this fine dining or special experience restaurant at this price point when theres still so much suffering, Silver wonders. No server who has lost a loved one needs to relive that trauma every time they step out into the dining room.

Tourism 205

Tourism 2024 Small Business 2025 205

Modern Restaurant Management

NOVEMBER 21, 2023

In recent years, the food service industry has witnessed a growing emphasis on sustainability and energy efficiency, making it imperative for restaurant owners and managers to seek out energy consumption curtailment strategies while ensuring a pleasant and comfortable atmosphere for their patrons and staff.

Equipment 296

Equipment Outdoor Sustainability Employee Relations 296

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 452

2020 Online Ordering Customer Experience Point of Sale 452

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

Back of House 318

Back of House Fine Dining 2011 Dine-in 318

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Here’s how they evolved their operations to sustain their business during the pandemic. San Francisco did this shared spaces program, like a lot of cities.

Back of House 284

Back of House FOH Front of House Point of Sale 284

EATER

FEBRUARY 1, 2022

Telly Justice and Camille Lindsley are creating a blueprint for fine dining’s queer future with their upcoming New York City opening, HAGS The dining room at 163 First Avenue in New York’s East Village is barely big enough to fit two people standing side by side.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Dining During COVID. Yelp's Economic Impact Report.

2020 451

2020 Travel Food Safety Consumer Goods 451

ChowNow

MARCH 14, 2025

Since 2014, these channels have grown 300% faster than dine-inand the trend isnt slowing down. Even when they manage to attract online orders, a lack of repeat business makes sustained growth feel out of reach. If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

EATER

MARCH 15, 2024

Alchemist For just $500K, you too can sign up for a fine dining experience in space In 1970, Gil Scott-Heron released “ Whitey On The Moon ,” a spoken-word poem juxtaposing America’s space race with the realities of Black poverty. “

Tourism 341

Tourism Fine Dining Education Customer Experience 341

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. – Christine Barone, President, Dutch Bros.

2023 296

2023 Front of House Customer Experience Customer Service 296

EATER

SEPTEMBER 30, 2020

Today, Pilsen is one of the hippest areas in Chicago, with a thriving arts scene, fine dining options, and quaint cafes that continue to entice wealthier transplants to the area as working-class Mexicans who have lived there for years are displaced. Between 2000 and 2010, the Latinx population declined 26 percent. s Chinatown.

2010 363

2010 2013 Back of House Small Business 363

EATER

APRIL 25, 2022

Today, this sounds like a paradox — food that’s been frozen tends to be associated with convenience rather than fine dining. Campo Grande joins a growing number of specialty seafood companies offering curated selections that are sustainably sourced and of exceptional quality. But perhaps that’s changing. Sizzlefish.

Sustainability 246

Sustainability Food Supply Fine Dining Sourcing 246

Modern Restaurant Management

OCTOBER 16, 2019

Ono’s robotic food truck will begin serving the greater Los Angeles community nutritious, delicious, and affordable smoothie blends for under six dollars, and prepared within 60 seconds beginning this Fall. Minimal Waste – Ono’s food truck is designed to be environmentally sustainable.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

The Restaurant Times

OCTOBER 29, 2021

Sustainability is a concept that has gained popularity everywhere, including in the restaurant industry. When it comes to food trucks, a lack of sustainability can give rise to multiple problems. Setting up a sustainable food truck is, therefore, a new concept. . 7 Ways To Set Up A Sustainable Food Truck.

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Food Truck Sustainability 2021 Food 97