7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. We’re focusing on our guests’ safety, health and well-being. Using guest engagement platforms. to comply with new and changing regulations.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. “This year has taught us so much and inspired our efforts to grow our business in new ways that best serve our guests. ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals.

Franchise 199

Franchise Franchising 2020 2021 199

Cheetah

APRIL 26, 2021

Obviously, the menu, brand, marketing, and many other factors need to be considered. Most of the 26,200 trucks relied on lunch crowds and special events for their bread and butter. In fact, the industry is set on a quick recovery. The long answer is IT DEPENDS. Thanks to this, the industry’s growth was only reduced to 0.4%

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Goliath Consulting

DECEMBER 12, 2020

COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. The upsurge and adoptions of other AI systems will increase as demand in touchless technology increases.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. Since the week ending June 28 the industry’s recovery remains stagnant.

2020 191

2020 Loyalty Program Mobile Ordering Fast Casual 191

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. At the same time, we’re excited about creating a new generation of Subway guests!” ” Perfectly Designed Pizza Hut.

Franchise 92

Franchise Franchising Loyalty Program Book 92

EATER

DECEMBER 6, 2022

This is the year that a bakery — not a bakery-plus-restaurant, not a bakery with a savory menu too, just a damn good bakery — can feel revolutionary, even when sticking to the classics. With a menu of compelling bites like beef heart skewers and glistening ceviche, the city has embraced Amazonia as a nightlife destination in its own right.

2022 98

2022 Fine Dining Dine-in Food Truck 98

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 127

Fast Casual Casual Menu Mobile Ordering 127

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Caught me on a good day…On average, guests tend to be the stingiest when tipping on Sundays and the most generous on Thursdays.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 156

2020 Fast Casual Food Safety Guest Recovery 156

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. ” Menu Anywhere. Takeout For Good.

Food Safety 145

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 145

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.

2021 183

2021 Online Ordering Mobile Ordering Guest Recovery 183

Modern Restaurant Management

OCTOBER 29, 2020

When we started Lunchbox 18 months ago, we wanted to help restaurants with a strong ethos and identity speak to their guests directly. Lunchbox also partnered with Beam Social Impact to make it easier for restaurants to increase social responsibility by easily facilitating nonprofit donations from guest orders.

Online Ordering 131

Online Ordering Customer Service Seasonal Menu Food Order 131

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. ” 15.9

2020 125

2020 Mobile Ordering Online Ordering Merchandise 125

Modern Restaurant Management

FEBRUARY 14, 2020

Funds will be raised for the Foundation via system-wide events, online donations, and promotions such as the “Game On Burger.” ” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” ” For every burger sold, $0.50

Back of House 111

Back of House Hotels Leadership Design 111

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. Americans know that third-parties stand in the way of restaurant recovery, and, while 4 in 10 Americans (37 percent) say they want to do all they can to directly support restaurants, they know more is needed. Sluggish Restaurant Recovery.

2021 107

2021 Point of Sale Fast Casual Delivery 107

Restaurant365

MAY 26, 2021

By this time last year, the best intentions had fallen by the wayside, and most in the industry were left to react and adapt to events in real time. More than ever before, adopting efficient practices and processes, especially in tight margin segments of business, like alcohol, is a key to successful recovery and resurgence for 2021.

Bar 158

Bar Guest Recovery Cash Management Food Truck 158

Black Box Intelligence

AUGUST 24, 2021

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern.

Guest Recovery 73

Guest Recovery Back of House Point of Sale Customer Service 73

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. The companies will launch a two-way integration.

Food 151

Food Tip Distribution Guest Recovery Food Safety 151

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. " On #GivingTuesday (Dec. ” Curbside Olo.

Mobile Ordering 120

Mobile Ordering Kitchen Safety Online Ordering Coaching 120

Goliath Consulting

JUNE 15, 2020

It has the advantage of allowing the operator to have alternative sources of materials in case of delivery stoppage by the supplier, as well as the flexibility and agility to react to unexpected events that could disrupt the supplier’s capacity (3). Menu Changes and Flexibility. It has to have a purpose on the menu.”.

Supplies 124

Supplies Food Supply Sourcing Guest Recovery 124

Modern Restaurant Management

FEBRUARY 28, 2020

The indoor-outdoor, three-level floating vessel will feature year-round public and private events, as well as annual membership options. Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences.

Coaching 132

Coaching Point of Sale Customer Experience Retail 132

Black Box Intelligence

AUGUST 9, 2021

The industry’s labor challenges will persist through the economic recovery and beyond. Not only do you bear the costs of hiring and training new employees, but staff and guest satisfaction suffer when you don’t have enough workers to meet demand. The numbers are similar for hourly back-of-house staff. Strategies to reduce turnover.

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

Modern Restaurant Management

DECEMBER 31, 2020

No longer a polarizing dietary choice, plant-based menu items are popular for their taste and presentation well beyond any health drivers. Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. Four Seasons Hotel Silicon Valley?

2021 199

2021 Hotels Airlines Guest Recovery 199

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 180

2020 Food Safety Hotels Dine-in 180

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. “We have had great success with this new tool, and we know that our guests appreciate it as well. . " Trabon and MenuTrinfo Team Up. ."

Allergens 115

Allergens Kitchen Safety Guest Recovery Customer Service 115

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 111

Food Safety Customer Experience Website Management Employee Relations 111

Modern Restaurant Management

DECEMBER 14, 2020

In addition, the site has been updated to make it easier for restaurant operators to search key topics such as "off-premise," "dine-in" and "competitive menu" so they can quickly find what they need. Webinars : US Foods regularly introduces new webinars, and recently added Holiday Profits to the schedule.

Webinar 185

Webinar Customer Experience Mobile Ordering Customer Service 185

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” With Waitbusters, guests can complete almost all of their dining transactions without actual contact by a host/hostess or wait staff. What exactly does contactless dine-in entail?

Mobile Ordering 159

Mobile Ordering Restaurant Law Seating Customer Service 159

Modern Restaurant Management

APRIL 7, 2020

Tripadvisor launched the first of several initiatives to provide immediate economic support to our local communities, enabling diners and travelers to assist in the long term recovery of travel and hospitality businesses impacted by the COVID-19 pandemic. "Tripadvisor Nando's Helps Out Hospitals.

Tip Distribution 144

Tip Distribution Healthcare Hospitality Food Supply 144

Modern Restaurant Management

SEPTEMBER 23, 2020

OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business. Customers will be able to order voter-registration forms directly from the menu at every Nando’s PERi-PERi in the United States. Serving Up a Side of Democracy.

Serving 181

Serving White Paper Food Recycling 181

Modern Restaurant Management

JULY 1, 2021

the most advanced digital guest experience platform , today published the latest report in its ongoing series “Delivering on Restaurant Rewards,” a PYMNTS and Paytronix collaboration, which finds that 47 percent of restaurant customers use at least one loyalty program. sporting events, concerts, conferences, etc.)

2021 120

2021 Loyalty Program Mobile Ordering Consumer Goods 120

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. Recovery Roadmap. Southern Glazer’s Wine & Spirit s is offering a Hospitality Industry Recovery Strategy Roadmap for on-premise businesses. PPP Goes Flexible.

Guest Recovery 133

Guest Recovery Food Safety Employee Relations Mobile Ordering 133

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. ” America's Recovery Fund. A broad-based, efficient recovery fund is the best path forward.

Guest Recovery 102

Guest Recovery Food Safety Loyalty Program Point of Sale 102

Modern Restaurant Management

JUNE 1, 2020

However, growth in average spending per guest remains negative for full-service restaurants. According to Guest Trends Insights: Guest sentiment for “off-premise” restaurant offerings improved in March as restaurants began shifting their efforts toward improving to-go and delivery operations. Retail Recovery.

2020 104

2020 Food Safety Online Ordering Guest Recovery 104