Sat.Jun 26, 2021 - Fri.Jul 02, 2021

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Five Keys to Success for QSRs Post-COVID

Modern Restaurant Management

There is no doubt that 2020 was a transformative year for the restaurant industry. It quickly became obvious that the brands best able to respond to the challenges posed by COVID restrictions and customer behavior changes were those with a strong digital foundation. When drive thru, curbside, and delivery became the primary (or only) service models, and digital transactions soared, brands such as McDonald’s, Starbucks, and Domino’s didn’t need to build from the ground up, and i

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THE THING ABOUT KITCHEN DESIGN

Culinary Cues

Over the past few decades, I have been asked to design a number of kitchens for restaurants and banquet spaces – a task that I thoroughly enjoy. Owners and operators will typically shake their heads at initial designs holding their ground that “chefs” like to create elaborate kitchen palaces that they really don’t need and that they (the owners) can’t afford to build.

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Restaurant Inspections Checklist and Guide [Get an A+ Rating]

7 Shifts

Don't panic, but it's time to prepare for your restaurant's health inspection. Health inspections are routine at restaurants – and for good reason. 72% of Americans eat food from a restaurant at least twice a week, meaning hundreds of millions of Americans frequently trust foodservice establishments to prepare their meals in a safe and sanitary environment.

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Pellet Ice Is Extremely Overrated

EATER

This drink would be so watery and unsatisfying | Shutterstock. It’s the worst kind of ice, so why is it everywhere? Editor’s note: The following is the — frankly, wrong — take from one Eater writer. There was internal disagreement on the staff, but we decided to publish to promote dialogue and open communication. Every once in a while, a food opinion will proliferate so fast and quietly that one day you look around and it’s everywhere.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Using Instagram Insights to Measure Success and Drive Sales

Modern Restaurant Management

Are you getting the most out of Instagram? Many restaurant owners simply post occasional photos on Instagram and perhaps share some special offers, without really seeing much engagement. If you’re going to use Instagram effectively, you need to track what’s working. That means not only knowing how many likes and comments your posts are getting, but also whether they’re bringing new customers (or bringing back old ones) to your restaurant.

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Client Story: Sunflour Serves 10,000 Charlotte Diners

ChowNow

Sunflour Baking Company makes everything from scratch. Their signature flaky croissants and toasted sandwiches, served alongside handcrafted coffee, have sustained the Charlotte area since 2011 with four neighborhood locations. . When Jack Parrish took over the original store in 2014, he and his family dedicated themselves to preserving the friendly communal vibes and efficient operations as they worked to “copy paste” that Sunflour magic in the next three locations to follow.

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In Some States, the Boon of To-Go Cocktails Is Going, Going, Gone

EATER

The expansive collection of wines at Gertie, all sold by the bottle until very recently. | Gertie. With very little warning, New York and Pennsylvania have rolled back mandates that made it possible for restaurants and bars to survive the pandemic. The businesses aren’t ready. At the height of the pandemic, struggling restaurants were hanging on by a boozy lifeline: Though they were largely unable to serve patrons or do the kind of business that allows a restaurant to thrive, temporary takeout a

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How Restaurant Owners Can Use Audio Marketing

Modern Restaurant Management

Audio is making a big comeback in the world of digital marketing. Why? The reason is simple. Over the last year, we have seen how much we rely on the ability to receive information at a fast pace and audio is the perfect on-the-go mode to make that happen for any business. So if your restaurant has been considering giving audio marketing a try – or you just want to learn more about it – here is a rundown of how and why using audio marketing can increase brand awareness for your eater

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Keeping Your Hotel Operations Agile Through Data-Driven Analytics

Hot Schedules

Blog. Keeping Your Hotel Operations Agile Through Data-Driven Analytics. T hough global markets are steadily coming back online in 2021, noteworthy supply chain disruptions and workforce shortages have strained hotel operations at a time when the industry is most fragile. To mitigate the impact of these unexpected costs, hoteliers can utilize data-driven hotel analytics platforms to glean key insights in real time across properties.

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6 Effective Ways to Increase Profit Margins at Your Restaurant

Cheetah

Reading Time: 5 minutes. The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. To achieve this while still staying in the black, restaurants need to significantly increase profit margins, but how? In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Top Chef’s New Winner Was Fired From Restaurant Job in December for ‘Harassment’ of an Employee

EATER

Gabe Erales’s win was overshadowed as allegations about his behavior at Austin restaurant Comedor circulated on social media [link].

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Four Steps to Bring in Hungry Customers with Direct Mail

Modern Restaurant Management

The pandemic was a true watershed moment for food and dining in America. On one hand, restaurants were stripped of their ability to serve people indoors, so restaurant dining hugely diminished. The National Restaurant Association’s 2021 State of the Restaurant Industry report has some sobering findings: The restaurant industry ended 2020 with total sales $240 billion below the pre-pandemic forecast for the year.

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How to Simplify Your Menu for Greater Restaurant Profits

Sculpture Hospitality

In your restaurant, your food and beverage products are your most important assets. The more you optimize what’s in your restaurant’s inventory , the more profitable your business will be.

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Seafood Restaurants in D.C. You Don’t Want to Miss

Restaurant Clicks

Finding the best seafood in any city is an absolute must to enhance your dining experiences. From lobster rolls to fresh, flaky fish and fish sandwiches, to fried shrimp and grilled octopus, the options are endless when it comes to ordering seafood. You may also spend a lot of time in search of the freshest seafood in the area. If you are ready for a delicious meal of the freshest seafood in Washington, D.C., check out my list below!

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Will Permanent Fee Caps Actually Rein in Delivery Apps?

EATER

Jonathan Raa/NurPhoto via Getty Images. San Francisco’s forever-ceiling on what delivery apps charge restaurants is the first in the country. It might not be the last — but it also might not work. Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order.

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May/June 2021 Legal Update

Modern Restaurant Management

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Legislation. Restaurant Revitalization Fund Replenishment Act Introduced : On June 8, 2021, a bipartisan group of Senators and U.S. Representatives introduced legislation to replenish the Restaurant Revitalization Fund with a $60 billion second round of restaurant relief.

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How to Open a Restaurant or a Bar: 5 Steps

Next Restaurants

By Hannah Butler, Contributor. When opening a bar or restaurant, one of the first questions folks ask is “Where do get money for the business?” And it’s an important question that needs answering, however, I can assure you that, for all its importance, it is secondary. First of all, you need to determine the format and concept of your new restaurant, draw up a business plan, and budget startup costs and continuing costs.

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5 Retail KPIs Every Smart Manager Should Measure

Bizimply

As a multi-location retail manager, you’re probably already keeping an eye on sales figures and profits for your business. However, best practice suggests that tracking multiple KPIs is optimal, as doing so allows for a more accurate overview of the business’ health and performance. Problems can be identified sooner, operations can be optimised and costs […].

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Chef Ed Szymanski Perfected Fish and Chips at NYC’s Dame

EATER

The seafood-focused pop-up became so popular in the pandemic that it’s now a permanent restaurant 2021 Eater New Guard members Ed Szymanski and Patricia Howard’s pop-up, Dame, was supposed to sell fish and chips to New Yorkers for a few weeks in the summer of 2020 during the pandemic. Just about a year later, they’re still dunking hunks of hake into the deep fryer.

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Avoiding Post-Pandemic ‘Honeymoon Period’ Pitfalls

Modern Restaurant Management

In my last article I talked about how busy our restaurants will be. That was only a few weeks ago and we are now there. At this point every state is reopened to 100-percent capacity. Our customers have been very understanding of our slow service, our inconsistent staffing and fluctuating hours. This after-COVID honeymoon period is about to end and guests’ expectations will be very high.

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The Food Corridor Launches Its First 2021 Food Business Rental Report

The Food Corridor

Find out who is on the hunt for shared-use or incubator kitchens and take your shared-use kitchen to new heights. . It is no surprise that the food industry had to be nimble in order to survive the shocks of 2020. With evolving regulations and consumer expectations, delivery-only models and ghost kitchen concepts stepped into the forefront and made up the rules as they went. .

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Restarting Your Restaurant? Here Is An 8 Point Restaurant Checklist To Make The Process Smoother

The Restaurant Times

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. Numerous restaurants went non-operational, while many shut down permanently. However, after a year, the industry has started picking up, and restaurateurs are slowly rebooting their businesses. With new threats coming up, like changing customer expectations, new competitors, etc., managing each step efficiently can be challenging.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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You No Longer Have to Fly to Denmark to Get a Taste of Noma

EATER

Ditte Isager. The lauded Copenhagen restaurant of chef René Redzepi will release a home line of vegetarian and vegan garums A fun part of my pre-pandemic life was thinking about all the restaurants I would never have the pleasure of eating at, and then feeling terrible about myself. Maybe they were too expensive, or too hard to get a reservation at, or just too far away.

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To-Go Mixed Drinks Mean More Opportunities for Both Revenue and Liability

Modern Restaurant Management

Similar to other states such as New York, Kentucky, Texas, Colorado and California, on May 5, 2021, the Georgia State Senate passed Bill 236, which offers an opportunity for restaurants and bar owners to generate more revenue through to-go orders. In particular, S.B. 236 allows food service establishments to now sell mixed drinks for off-premises consumption.

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Minimum Wage Updates 2021

Hot Schedules

Blog. Minimum Wage Updates. T he following cities and states have minimum wage increases effective July 1. In a perfect world, you’ve already updated your employee wage rates, but if we’ve learned anything about the last year, nothing is perfect. HotSchedules powered by Fourth has you covered, as we’ll always use the new minimum wage rate when calculating pay.

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Direct Labor Cost: Definition, Calculation, And Tips From The Experts

Sling

Direct labor cost is one of the key components of fundamental business benchmarks such as efficiency and profitability. It’s no wonder, then, that understanding and calculating this financial variable is a big part of whether or not your business runs smoothly. In this article, our experts at Sling discuss the ins and outs of direct labor cost, show you how to calculate it, and give you tips for controlling it within your business.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Best Advertising Strategy for Auto Shops

Indoor Media

As recently as 2019, there were 276 million registered motor vehicles in the US. Those millions include everything from buses to cars to motorcycles. That’s more than one motor vehicle for every adult in the country. Ever since Henry Ford first activated his great assembly lines, America has been the land of the car. Some 4 million miles of public road criss-cross the nation — this country is your oyster if only you can drive.

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Presenting Restaurant365’s Master Class in Restaurant Operations LIVE Event

Restaurant365

Complete the form to view this on-demand webinar. Watch the crash course master class on restaurant operations and learn the following from our R365 experts: How to make each of your managers the best managers. Strategies to maintain profitability across all of your restaurant locations. Resources to become a communications superstar. Productivity tips and tools for managing in a digital world.

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The Ultimate Guide to Brigantine Restaurants

Restaurant Clicks

As a town on the coast of New Jersey, Brigantine is a great spot to visit for a few days or even settle down in. And as a part of the Jersey Shore, it’s almost a given that this town is full of great restaurants. I know trying a new restaurant can be stressful because you never know what to expect, so I’ve put together a list of my favorite places to eat among all of the restaurants in this city.

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Upgrade Your Restaurant’s Aesthetic by Working with a Glass Artist

Modern Restaurant Management

Glass art is one of the best ways to update your restaurant’s aesthetic. The use of glass makes a statement, augmenting a classic look or a modern one. Glass molds into practically any form including chandeliers, wall sculptures and lighting fixtures. As a professional glass artist who has designed specialty pieces for dozens of restaurants here are a few tips I suggest when choosing an artist to upgrade your establishment.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.