Sat.Apr 22, 2023 - Fri.Apr 28, 2023

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AI Should Be the Secret Ingredient that Spices Up Existing Restaurant Technology Solutions

Modern Restaurant Management

Artificial Intelligence (AI) has been in the news a lot lately and many have experienced it firsthand with ChatGPT, Google AI or Simplify. While much hype has been around making tasks like writing easier, there has been considerable focus on the negative aspects of AI such as plagiarism, fake photos or displacing workers. AI certainly has the potential to change so many things in society, but what will accelerate change is how technology and models like the ones developed by OpenAI will be appli

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4 Ways Restaurants Can Create Customer Engagement

Restaurant Engine

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services.

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How Restaurant Owners Can Stop Making the Same Mistakes

Blue Orbit Restaurant Consulting

Sales are down, profits are almost nonexistent, you are getting bad reviews online, and you cannot keep good staff. What do you do? Sadly, most restauranteurs turn to the same reactionary solutions, but they never work. Solution Number 1: Hire New Managers Seems like a good idea. Bring in some new talent, but you soon … How Restaurant Owners Can Stop Making the Same Mistakes Read More » The post How Restaurant Owners Can Stop Making the Same Mistakes first appeared on Blue Orbit Restaurant

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How ChatGPT Can Help Scale Your Restaurant Operations

Restaurant Technology Guys

Managing a successful business can be challenging, but with the help of ChatGPT, you can streamline your operations and achieve your goals. From menu planning to staff management, customer service to financial management, marketing to ordering and delivery, ChatGPT can help you save time, reduce costs, and improve customer satisfaction. Learn more about how ChatGPT can assist your restaurant by reading our latest blog post.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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How To Get More Tips For Your Servers

The Eat Restaurant

In the hospitality industry, tipping is a common practice where customers leave a gratuity or extra payment for the services provided. However, in the current economic climate, where customers may be more cautious with their spending, it can be challenging for venues to convince their customers that the service provided was worth the additional payment.

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The Secrets to Successful Catering

Modern Restaurant Management

A strong catering business can be a restaurant’s biggest moneymaker. You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity.

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Restaurant Operations Management: The Complete Guide

Sling

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business.

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25 Important Employee Qualities to Hire For

Sling

If you’re wondering about the qualities of good employees, you’ve come to the right place. Hiring employees with the right combination of qualities can have a positive effect on the productivity and success of your team and your business. In this article, we review some of the most important qualities to look for and cultivate in your team. Important qualities of a good employee 1) Team player No employees work all by themselves all the time, so the first quality of a good employee is being a te

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Email marketing strategy for restaurants

Open for Business

Email marketing strategy might not be the first thing you think of when it comes to promoting your restaurant. But when it’s done well, email marketing can be as effective as other digital marketing channels like social media and search engine optimization (SEO). A thoughtful email marketing strategy can grow your restaurant’s customer base, get more guests in the door, and boost revenue.

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Unleashing AI in Recruitment: The Ultimate Guide

Discover the power of AI in recruitment with Paycor’s complete guide. Learn how to streamline your hiring process, increase interview pipeline, uncover candidates other tools miss, and save time. Get ready to revolutionize your talent acquisition strategy today!

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YOU THINK YOU KNOW HOW TO BE A CHEF

Culinary Cues

It is the classic diatribe – “I can do that better that the chef. I’ve been cooking for 15years now; I should be the chef.” Fine, that may be the case but let’s just see. If it’s your time and you’re ready then make it happen, find your spot, push for the job, step up and show them what you’ve got. But, for a moment, let’s take inventory: [] CHECK YOUR REPERTOIRE: You need not remember every ingredient, in every dish, but you must understand the methods and the result.

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Building a Culture of Care at 7 Leaves Cafe

7 Shifts

7 Leaves Cafe , a regional coffee and tea concept with 42 locations in California, Texas, and Georgia, is a brand on the rise. And they've built a strong foundation with their culture of care, one that permeates through all aspects of their business. We were joined by Newton Hoang, their Director of Marketing and IT, on the Pre-Shift Podcast to chat about meeting customers where they are, how customers and team members reflect one another, and building a Culture of Care at 7 Leaves.

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Supply Chain Transparency Can Make Your Restaurant Safer, Boost Key Metrics

Modern Restaurant Management

What if I told you that you could solve a variety of your problems by improving your supply chain transparency? This one effort can help your restaurant ensure you’re aligned with suppliers that prioritize safety and quality efforts. It can also help you identify – and mitigate – a variety of risks. Supply chain transparency can provide vital information about suppliers’ environmental, social, and governance (ESG) initiatives.

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102: SIXTH PILLAR OF BUSINESS SUCCESS

Food Business

Here we are, the last pillar in the Six Pillars of a Successful Business: HOSPITALITY. It’s subtitle is “what are the ways to attract guests to your place, in the first place… then, what are they ways to invite them back, over and over and over again!!! BUT WAIT…. but before we get there, I’m going to tuck in this teensy refresher. This little refresher will help you get centered before we dive into THAT LAST PILLAR,…. the Sixth Pillar — the outwardly focused pillar, the pillar about Hospitality

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Using AI to Support Restaurant Workers, Not Replace Them

Artificial Intelligence continues to dominate conversations around technology. The transformative potential for this technology is massive. Virtually no industry is siloed from the possibilities of artificial intelligence, including restaurants. All new technologies come with a degree of uncertainty. Considering AI’s disruptive potential, many in the restaurant industry have feelings ranging from curiosity to concern regarding what these advancements might mean for the workers powering restauran

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Restaurant Technology Guys are on YouTube

Restaurant Technology Guys

We are excited to announce that the Restaurant Technology Guys Podcast and blog are now on YouTube! You can now watch our episodes and get insights from industry experts on how to leverage technology to grow your restaurant business. Restaurant Technology Guys – YouTube Our YouTube channel will feature interviews, demos, tips, and best practices on online ordering, delivery, loyalty programs, POS systems, inventory management, marketing, and more.

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Coffee roasters: Where do you go after being a head roaster?

Perfect Daily Grind

Career progression is important for any working professional, and the same goes for those in the specialty coffee sector. For many in the industry, opportunities to develop their skills are invaluable. This includes head roasters, who often spend years honing their craft. However, after years of running a roasting team, there also comes a time when head roasters want to look for new career pathways in the coffee sector.

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Advantages of Integrating Online Ordering with POS for Pizza Delivery

Thrive POS

In the fast-paced world of pizza delivery, providing a seamless and efficient ordering experience for customers is crucial. One of the most effective ways to achieve this is by integrating online ordering with point-of-sale (POS) systems, like Thrive POS. In this article, we'll explore the advantages of integrating online ordering with POS for pizza delivery, with a focus on how Thrive POS can help businesses optimize their operations and provide exceptional service to their customers.

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The New Dining Habits of the Wealthy: How High-Income Households Are Cutting Back on Restaurant Spending

Modern Restaurant Management

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. While insightful, it wasn’t all great news. At a high level, the findings indicated that reported usage across restaurant segments and revenue channels has fallen compared to Q4 2022. The survey results were supported by performance.

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Maximizing Profits: Boost Your Profit Margin With Restaurant Tech

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. In our white paper “Maximizing Profits,” we show how you can improve your restaurant profit margins by implementing flexible technology. Because hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen to your guests faster.

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Costa Rica’s Iconic Caldosas Combine Ceviche and Barbecue Chips

EATER

The caldosa at Fory Fay, the home of the original recipe. Ceviche piled into a bag of Picaritas barbecue-flavored chips has become a standard snack across the country since the recipe was invented by a kid in the ’90s Some recipes make a restaurant famous. Others become representative of a city or a region. Only a few have the ability to shift the axis of a country’s gastronomic culture, becoming not only ubiquitous across menus but galvanizing diners in the process.

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Is Dubai becoming the specialty coffee hub of the Middle East?

Perfect Daily Grind

Dubai is the most populous city in the United Arab Emirates (UAE) – one of the most well-developed coffee markets in the Middle East. While traditional qahwa (also known as kahwa or Arabic coffee) is still popular in the country, the UAE’s specialty coffee market is also growing at an incredible pace. Thanks to its rapid economic growth, Dubai has played a key role in driving the country’s specialty coffee sector forward.

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Guide to Connected Commerce

MadMobile

Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers. By seamlessly integrating online and offline channels, this strategy is creating a more personalized and convenient experience for consumers. Connected commerce makes it easier for customers to access products and services at any time or place.

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California Restaurant Association Defeats Natural Gas Ban in Berkeley

Modern Restaurant Management

On April 17, 2023, a panel of judges in the Ninth Circuit Court of Appeal held that the City of Berkeley’s regulation prohibiting the installation of natural gas piping within newly constructed buildings was preempted by the federal Energy Policy and Conservation Act (“EPCA”). The action was brought by the California Restaurant Association (“CRA”).

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien

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How I Got My Job: Creating a New Vision for Vegan Cooking at a Top NYC Restaurant

EATER

Photo By Sen Floyd / Photillustration by Eater How Shenarri Freeman went from culinary student and pop-up dinner creator to James Beard-nominated vegan soul chef Shenarri Freeman is at the vanguard of vegan cooking in America. Her vegan soul menu at Cadence in New York City combines the flavors of her Virginia upbringing with her passion for sustainable, health-conscious dining.

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Coffee News Recap, 28 Apr: 2024 World Barista Championship to take place at first-ever World of Coffee Asia event, robusta futures hit 12-year high & other stories

Perfect Daily Grind

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 24 Apr Uganda reports 2% year-on-year increase in coffee exports in March. The Uganda Coffee Development Authority says the country shipped 487,797 60kg bags of coffee in March 2023. The increase in exports was largely attributed to exporters shipping reserve warehouse stocks to capitalise on higher robusta prices.

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A Comprehensive Guide to Social media marketing for Ecommerce

Bingage

Undoubtedly, social media is a powerful yet effective tool for e-commerce. In fact, it’s an easy, fast, efficient, and affordable way to reach your customers if it’s done in the right way. Social media for e-commerce has become a powerful element to prove identity in the market and gain exclusive revenue in your business. Using social media platforms to boost your sales revenue offers many benefits to building a strong business.

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Earned media vs. paid media: What restaurants need to know

Open for Business

Earned media value is a critical metric for any restaurant owner looking to understand their total marketing ROI. Earned media—when your restaurant appears on local news or OpenTable puts you on a list of best restaurants—always gives an owner the warm fuzzies but it may be worth more in hard dollars than you realize. Knowing how to incorporate earned media into your marketing strategy is a must for growing your business.

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The 5 Types of Hourly Workers: An HR Guide to Recruiting and Retention

All hourly workers want similar things, but when it comes to recruiting & retention, it helps to understand personal motivations. Download Paycor’s guide to learn how to find & keep the 5 types of hourly workers.