Modern Restaurant Management

APRIL 27, 2023

Artificial Intelligence (AI) has been in the news a lot lately and many have experienced it firsthand with ChatGPT, Google AI or Simplify. While much hype has been around making tasks like writing easier, there has been considerable focus on the negative aspects of AI such as plagiarism, fake photos or displacing workers. AI certainly has the potential to change so many things in society, but what will accelerate change is how technology and models like the ones developed by OpenAI will be appli

Technology 88

Technology Social Media Online Ordering Website Management 88

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services.

Email Marketing 105

Email Marketing Loyalty Program Social Media Point of Sale 105

Blue Orbit Restaurant Consulting

APRIL 24, 2023

Sales are down, profits are almost nonexistent, you are getting bad reviews online, and you cannot keep good staff. What do you do? Sadly, most restauranteurs turn to the same reactionary solutions, but they never work. Solution Number 1: Hire New Managers Seems like a good idea. Bring in some new talent, but you soon … How Restaurant Owners Can Stop Making the Same Mistakes Read More » The post How Restaurant Owners Can Stop Making the Same Mistakes first appeared on Blue Orbit Restaurant

Hiring 52

Hiring Management Management Seasonal Menu 52

Restaurant Technology Guys

APRIL 25, 2023

Managing a successful business can be challenging, but with the help of ChatGPT, you can streamline your operations and achieve your goals. From menu planning to staff management, customer service to financial management, marketing to ordering and delivery, ChatGPT can help you save time, reduce costs, and improve customer satisfaction. Learn more about how ChatGPT can assist your restaurant by reading our latest blog post.

Operations 78

Operations Blog Customer Service Technology 78

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

The Eat Restaurant

APRIL 26, 2023

In the hospitality industry, tipping is a common practice where customers leave a gratuity or extra payment for the services provided. However, in the current economic climate, where customers may be more cautious with their spending, it can be challenging for venues to convince their customers that the service provided was worth the additional payment.

Customer Service 78

Customer Service Customer Experience Reservations Article 78

Modern Restaurant Management

APRIL 24, 2023

A strong catering business can be a restaurant’s biggest moneymaker. You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity.

Catering 189

Catering Website Management Point of Sale Travel 189

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business.

Operations 78

Operations Management Management Inventory 78

Sling

APRIL 25, 2023

If you’re wondering about the qualities of good employees, you’ve come to the right place. Hiring employees with the right combination of qualities can have a positive effect on the productivity and success of your team and your business. In this article, we review some of the most important qualities to look for and cultivate in your team. Important qualities of a good employee 1) Team player No employees work all by themselves all the time, so the first quality of a good employee is being a te

Hiring 78

Hiring Communication Small Business Training 78

Open for Business

APRIL 27, 2023

Email marketing strategy might not be the first thing you think of when it comes to promoting your restaurant. But when it’s done well, email marketing can be as effective as other digital marketing channels like social media and search engine optimization (SEO). A thoughtful email marketing strategy can grow your restaurant’s customer base, get more guests in the door, and boost revenue.

Email Marketing 78

Email Marketing Marketing Social Media Reservations 78

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Culinary Cues

APRIL 23, 2023

It is the classic diatribe – “I can do that better that the chef. I’ve been cooking for 15years now; I should be the chef.” Fine, that may be the case but let’s just see. If it’s your time and you’re ready then make it happen, find your spot, push for the job, step up and show them what you’ve got. But, for a moment, let’s take inventory: [] CHECK YOUR REPERTOIRE: You need not remember every ingredient, in every dish, but you must understand the methods and the result.

Seasonal Menu 481

Seasonal Menu Leadership Training Fine Dining 481

Food Business

APRIL 28, 2023

Here we are, the last pillar in the Six Pillars of a Successful Business: HOSPITALITY. It’s subtitle is “what are the ways to attract guests to your place, in the first place… then, what are they ways to invite them back, over and over and over again!!! BUT WAIT…. but before we get there, I’m going to tuck in this teensy refresher. This little refresher will help you get centered before we dive into THAT LAST PILLAR,…. the Sixth Pillar — the outwardly focused pillar, the pillar about Hospitality

Back of House 130

Back of House Hospitality Customer Experience Inventory 130

Perfect Daily Grind

APRIL 23, 2023

Career progression is important for any working professional, and the same goes for those in the specialty coffee sector. For many in the industry, opportunities to develop their skills are invaluable. This includes head roasters, who often spend years honing their craft. However, after years of running a roasting team, there also comes a time when head roasters want to look for new career pathways in the coffee sector.

Equipment 148

Equipment Education Sourcing Employee Relations 148

Thrive POS

APRIL 26, 2023

In the fast-paced world of pizza delivery, providing a seamless and efficient ordering experience for customers is crucial. One of the most effective ways to achieve this is by integrating online ordering with point-of-sale (POS) systems, like Thrive POS. In this article, we'll explore the advantages of integrating online ordering with POS for pizza delivery, with a focus on how Thrive POS can help businesses optimize their operations and provide exceptional service to their customers.

Online Ordering 139

Online Ordering POS Delivery Ordering 139

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Modern Restaurant Management

APRIL 26, 2023

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. While insightful, it wasn’t all great news. At a high level, the findings indicated that reported usage across restaurant segments and revenue channels has fallen compared to Q4 2022. The survey results were supported by performance.

2023 119

2023 Fast Casual 2022 Pricing 119

Restaurant Technology Guys

APRIL 26, 2023

We are excited to announce that the Restaurant Technology Guys Podcast and blog are now on YouTube! You can now watch our episodes and get insights from industry experts on how to leverage technology to grow your restaurant business. Restaurant Technology Guys – YouTube Our YouTube channel will feature interviews, demos, tips, and best practices on online ordering, delivery, loyalty programs, POS systems, inventory management, marketing, and more.

Technology 101

Technology Loyalty Program Demo Online Ordering 101

Perfect Daily Grind

APRIL 24, 2023

Dubai is the most populous city in the United Arab Emirates (UAE) – one of the most well-developed coffee markets in the Middle East. While traditional qahwa (also known as kahwa or Arabic coffee) is still popular in the country, the UAE’s specialty coffee market is also growing at an incredible pace. Thanks to its rapid economic growth, Dubai has played a key role in driving the country’s specialty coffee sector forward.

2023 159

2023 Café Back of House 2002 159

EATER

APRIL 25, 2023

The caldosa at Fory Fay, the home of the original recipe. Ceviche piled into a bag of Picaritas barbecue-flavored chips has become a standard snack across the country since the recipe was invented by a kid in the ’90s Some recipes make a restaurant famous. Others become representative of a city or a region. Only a few have the ability to shift the axis of a country’s gastronomic culture, becoming not only ubiquitous across menus but galvanizing diners in the process.

Fine Dining 102

Fine Dining Back of House Point of Sale Merchandise 102

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Modern Restaurant Management

APRIL 25, 2023

On April 17, 2023, a panel of judges in the Ninth Circuit Court of Appeal held that the City of Berkeley’s regulation prohibiting the installation of natural gas piping within newly constructed buildings was preempted by the federal Energy Policy and Conservation Act (“EPCA”). The action was brought by the California Restaurant Association (“CRA”).

Restaurant Law 159

Restaurant Law 2019 2023 Government 159

Bingage

APRIL 26, 2023

Undoubtedly, social media is a powerful yet effective tool for e-commerce. In fact, it’s an easy, fast, efficient, and affordable way to reach your customers if it’s done in the right way. Social media for e-commerce has become a powerful element to prove identity in the market and gain exclusive revenue in your business. Using social media platforms to boost your sales revenue offers many benefits to building a strong business.

Social Media 98

Social Media Marketing Influencer Advertising 98

Restaurant Business

APRIL 27, 2023

The multi-concept operator, which emerged from the ashes of Craftworks Holdings, is taking in its first fast-food chain in Krystal. Both companies are owned by the private equity firm Fortress Investment Group.

Hospitality 122

Hospitality Operations Food 122

The Rail

APRIL 25, 2023

By Madhu Kesavan, Contributor In recent years, restaurant delivery has become increasingly popular as consumers demand more convenient ways to enjoy their favorite meals. With the rise of third-party delivery platforms , such as Uber Eats and Grubhub, restaurants have been forced to adapt their operations to meet the demand for delivery services. However, with increased demand comes the need for effective delivery management.

2023 59

2023 Delivery Management Management 59

Advertiser: Paycor

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

Recruiting

The Eat Restaurant

APRIL 25, 2023

Designing and implementing an effective tip policy for your restaurant is crucial for maintaining a positive work environment and ensuring fair distribution of tips among your employees. To create the ideal policy, you need to consider several factors, such as legal requirements, employee preferences, and customer expectations.

Tip Distribution 78

Tip Distribution Design Management Management 78

Open for Business

APRIL 24, 2023

Like most businesses these days, restaurants are on the lookout for ways to become more environmentally conscious. Some owners are devout environmentalists who want to cut their carbon footprint. Others are thinking about drawing in the 66% of guests who will pay more for something sustainable. Whatever the motivation, sustainability has become a major priority in the industry.

Sustainability 78

Sustainability Compost Waste Agriculture 78

Restaurant Business

APRIL 25, 2023

Toast Tables allows restaurants to manage seating and waitlists for a flat monthly fee. It puts the big supplier in competition with online booking services like OpenTable and Resy.

Reservations 116

Reservations Seating Book Management 116

Apicbase

APRIL 28, 2023

Every report on food waste is a jaw-dropper. Food waste is a monumental problem with massive consequences. An estimated 32% of all food produced worldwide is lost or wasted from farm to fork (some reports even say between 40-50%). This inefficiency has a gigantic economic, social and environmental impact. Let’s focus on the economy for a sec. Food loss and waste represent about $940 billion in annual economic losses. 940,000,000,000: that’s a staggering amount of lost revenues.

Waste 52

Waste Food Point of Sale Inventory 52

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management