Sculpture Hospitality

OCTOBER 5, 2020

Communication 140

Communication Operations 140

Goliath Consulting

OCTOBER 6, 2020

The Benefits of Owning a Franchise Restaurant Business. We discussed in our earlier blogs why it is a great time to buy a food franchise in 2020 through 2021. Prospects continue to be bright for fast food and fast-casual franchises: Papa John’s Pizza just announced their plan to open 1,000 new stores over the next five years (1), and Whataburger hinted an offer of offering new franchising units for the first time in 20 years (2).

Franchise 418

Franchise Franchising Fast Casual Customer Service 418

Xtra Chef

OCTOBER 7, 2020

Managing and making the most of tight budgets has never been more important for restaurant operators. And with labor controls still uncertain in the wake of COVID-19, controlling restaurant food costs become even more important to maximize profitability. But what else can be done to reduce operating costs? Take a look at how your restaurants handle maintenance!

Equipment 140

Equipment Document Customer Service Download 140

Modern Restaurant Management

OCTOBER 8, 2020

The food and restaurant industry has been steadily moving toward greater visualization of menus options. Plain text evolved into beautiful food photography and video boards. The next phase in the advancement of food imagery will be in the application of 3D and Augmented Reality (AR) menus. AR technology enables the customer to use their own smartphone to display immersive 3D models onto a surface in front of them.

Social Media 618

Social Media Customer Experience Technology Customer Service 618

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. This rise in digital interactions has made it critical for restaurants to have well-designed websites.

Design 397

Design Online Ordering Social Media Website Management 397

EATER

OCTOBER 5, 2020

White-centered food narratives appear most often at major chains. It’s time to hold them accountable. I’m a professional chef, and up until three years ago, I had no idea what barbacoa really meant. I thought I did. I’d eaten my fair share of “barbacoa” at Chipotle, where its shredded-beef burrito was my splurge order. But on a tour of Xochimilco, a tapestry of canals and artificial islands that was once a major source of local produce for Mexico City, Paco, my tour guide, took me to his favorit

Fast Casual 360

Fast Casual Casual Food Order 2018 360

Modern Restaurant Management

OCTOBER 6, 2020

Although still illegal at the federal level, marijuana usage is becoming largely legalized at the state level. Some states have legalized marijuana for both recreational and medicinal purposes, while others have only legalized it for medical use. Whether in favor of or against these new marijuana laws, restaurant businesses that operate in multiple states need to be especially careful about how they approach marijuana in workplace situations.

Restaurant Law 531

Restaurant Law 2012 Hiring Document 531

7 Shifts

OCTOBER 6, 2020

Efficient communication between managers and employees is key to restaurant success, especially during the unprecedented times of 2020. Many restaurant owners understand that proper internal communication leads to increasing employee productivity and trust. By improving communication efficiencies, you can create better connections between your employees, regardless of their role.

Communication 370

Communication Information Management Management 370

EATER

OCTOBER 8, 2020

Photo: Tero Vesalainen /Shutterstock. The consumer review platform has publicly aligned itself with the Black Lives Matter movement Starting today, Yelp will display warnings if restaurants and other businesses are associated with racist conduct, the review platform announced on its blog. The change comes amid ongoing protests and bolstered advocacy against racism, anti-Blackness, and police brutality, sparked in part by the killings of George Floyd, Breonna Taylor, Ahmaud Arbery, and other Blac

2012 247

2012 Blog Customer Experience Definition 247

Perfect Daily Grind

OCTOBER 5, 2020

Coffee and chocolate have plenty in common. Both come from plants that thrive in equatorial tropical countries, both are sought after for their beans, and both are roasted to unlock their true potential. There is also sometimes an overlap in flavour. Chocolate is a common tasting note used when talking about coffee. Therefore, it seems natural that we would combine chocolate and coffee to create a beverage.

Café 201

Café Beverage Customer Experience Retail 201

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Modern Restaurant Management

OCTOBER 5, 2020

As the COVID-19 pandemic continues, restaurant workers of all types need time off to rest, recharge, and hopefully return reinvigorated to serve your customers. How can management help those who head out on vacation to return healthy and keep them from possibly infecting other staff and guests? No matter where the returning employee works, as an employer, you must protect all of your employees, guests, and vendors.

Employee Relations 547

Employee Relations Restaurant Law Uniforms Travel 547

Indoor Media

OCTOBER 7, 2020

Do you wish your auto repair shop’s name was on the lips of every potential customer in town? Automotive radio ads can bring that vision to life! Spark brand buzz, generate conversations about your fantastic services, and increase profits through consistent, memorable radio advertising. Here’s how: 5 Keys to Automotive Radio Ads Before you invest, make sure your strategy for automotive radio ads will: Focus on Branding Hit your Target Market (and not much more) Frequently Hit You

Advertising 148

Advertising Social Media Customer Experience Email Marketing 148

EATER

OCTOBER 8, 2020

Photo: Getty/Victor Spinelli/WireImage. Mitchell Davis announced he would leave at the end of the month After months of turmoil at the James Beard Foundation, chief strategy officer Mitchell Davis is stepping down. Davis, who has spent 25 years at the foundation, announced the decision on Instagram , writing “After nearly 3 decades I’ve decided it’s time to move on to pursue new horizons and personal projects.

Leadership 246

Leadership Front of House Reference 2020 246

Sante

OCTOBER 8, 2020

Download the talentReef Guide and learn how to digitally engage candidates and successfully recruit, hire, and onboard in a digital world. 2020 has been a lesson in quickly adapting to new requirements - namely, contactless recruiting, hiring, and onboarding. talentReef, designed for companies with a large hourly and decentralized workforce such as restaurants, hotel and hospitality, and other service industries solves for a multitude of challenges related to the employee life-cycle of decentral

Management 130

Management Management Recruiting Download 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Modern Restaurant Management

OCTOBER 9, 2020

Had you only looked at the foot traffic data for the first two months of 2020, you might have been tempted to declare—and not without good reason—that it was shaping up to be a banner year for brick-and-mortar establishments. In the last week of February, national in-store traffic was up 3.5 percent over the previous year’s figures.

Online Ordering 474

Online Ordering Email Marketing Social Media Retail 474

Evergreen

OCTOBER 9, 2020

Are you still trying to get the hang of the restaurant social media game? We get it. Social media can be tough. If you’re a restaurant or bar owner, though, social media is too valuable to ignore. Why […]. The post 9 Tips for Creating a Winning Restaurant Social Media Strategy appeared first on Evergreen.

Social Media 98

Social Media Bar Technology Management 98

EATER

OCTOBER 7, 2020

Reclaim your outdoor space from mosquitos with this household item I’m always up for an al fresco cocktail on the patio. in theory. If we’re being honest, I much prefer to spend time sitting (inside) at the bar or enjoying my Manhattan in the temperature-controlled comforts of my own home. One of the main reasons for my outdoor wariness, especially on the home front: mosquitos, which absolutely plague our Northern Virginia yard.

Front of House 264

Front of House Outdoor Bar Specials 264

Izettle

OCTOBER 7, 2020

If there’s one thing that can set your company apart, it’s good customer service – especially for an independent business. And if there’s one person who knows about the importance of customer service, it’s Claudio Ribeiro, owner of Federal Café , one of Manchester’s busiest and best loved brunch spots. “I always look at hospitality from the customer’s perspective.”.

Customer Service 98

Customer Service Café Hiring Small Business 98

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Modern Restaurant Management

OCTOBER 6, 2020

In 2019 it was widely reported that Americans were making less and less meals at home, and with that we saw the rise of grocery stores and retailers across the country begin to offer dine-in experiences to attract customers. In fact, restaurants have become one of the most successful ways for retailers to stand apart. Restaurants faced new competitors.

Mobile Ordering 493

Mobile Ordering Customer Service Food Safety Small Business 493

KaTom

OCTOBER 6, 2020

The History of Hamburgers. Hamburgers are wildly popular in America and around the world, as evidenced by McDonalds, Burger King, Wendy’s, and other burger chains gracing the street next to pretty much every historical monument across the planet (except Antarctica, at least for now). Although they’re a classic American meal, do we actually know where hamburgers came from?

Definition 137

Definition Presentation Advertising Reference 137

EATER

OCTOBER 9, 2020

An old-school club sandwich, complete with accoutrements | L. Fritz / ClassicStock / Getty Images. For a century, the double-decker sandwich has provided comfort and a taste of luxury to hotel guests around the world — and despite COVID-19, it will endure It’s a familiar scene: Exhausted by a long flight and frazzled by jet lag, a traveler checks in, takes a long shower, dons a hotel robe, reclines on the ginormous crisp-sheeted bed, and picks up the phone to order a club sandwich.

Hotels 255

Hotels Travel 2010 Food Order 255

Izettle

OCTOBER 7, 2020

The best business advice comes from the people who are living and learning in their area of expertise. And for insights on business expansion, who best to talk to than Larah Bross, owner and face of Edinburgh institution Bross Bagels. Larah opened her first site in Portobello back in August 2017, and just two and a half years later there are now six Bross Bagels sites – and they’re showing no signs of slowing down.

POS 98

POS Social Media 2017 Customer Experience 98

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Have you ever wondered how, despite changing climates and seasons, the same leafy greens you use in your menu items are available year-round?

Pricing 474

Pricing Seasonal Menu Supplies Agriculture 474

Sling

OCTOBER 9, 2020

An HR department is common in most businesses, but many still wonder, “What does human resources do?”. It’s a critical question to ask — and, ultimately, to answer — because, while human resources may differ in practice from one business to the next, your particular HR department plays a fundamental role in the successful day-to-day operation of your business.

Management 78

Management Management Employee Relations Recruiting 78

The Restaurant Group

OCTOBER 8, 2020

Changes to Restaurant Design as a Result of COVID-19: Permanent or Temporary? The global pandemic has changed nearly every aspect of our lives – from the way we interact to the way we gather, and, especially, the way we approach the restaurant experience. The new reality makes it impossible to enjoy the same pre-pandemic dining experience we know and love.

Design 78

Design Seating Customer Experience Dine-in 78

Izettle

OCTOBER 7, 2020

We all know that running a successful business involves many factors, but finding the best suppliers is a big one. After all, you can’t create, curate or sell products that your customers will love and recommend without the highest quality produce and materials to start with. But how do you go about choosing suppliers? We asked Yuma Hashemi, chef-owner of restaurant The Drunken Butler , whose entire business relies on the networks he’s built over the years.

Small Business 98

Small Business Sourcing Inventory Food Supply 98

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Modern Restaurant Management

OCTOBER 7, 2020

As a business owner or franchisee in the restaurant industry, accounting can be one of the biggest headaches you face. Whether you own one restaurant location or dozens, mom-and-pop business owners and franchisees are often forced to wear every hat, from CFO to HR officer. Even for the most seasoned, well-rounded restaurateurs, restaurant accounting is often a complex and intimidating new world.

Back of House 395

Back of House Inventory Consumer Goods Technology 395

Sling

OCTOBER 9, 2020

Regardless of the size of your team, human resource management is crucial for the success of your business. In this article, the experts at Sling focus on human resource management so you fully understand what it is, why it’s important, and how it can affect your business for the better. What Is Human Resource Management? Human resource management (or HRM for short) is the process and practice of workforce management and optimization.

Management 78

Management Management Loyalty Program Recruiting 78

Restaurant365

OCTOBER 8, 2020

There are currently more than 3,000 Federal, State, and local tax credits, however, we’ll focus on three major tax credits that are the most relevant to the restaurant industry. Most of these tax credits incentivize you to hire individuals from certain target groups; or to relocate and/or expand in opportunity zones or economically disadvantaged areas; or invest in a particular activity; or to provide help if you’re encountering distress due to national disasters, hurricanes, wildfires or

Hiring 78

Hiring Employee Relations 2020 2018 78

Future Food

OCTOBER 7, 2020

F&B Operator Procurement Strategies Delivering on the Vision. In the current business environment, securing the best F&B operators within your project, development or institution, can be challenging. This may be compounded, by shifting operator demands, (complicated lease conditions, staged incentives, abatement clauses, etc.) and a new expectation of rental revenue models, what is the rental return that can realistically be achieved?

Operations 78

Operations Beverage Catering Food Order 78

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business