April, 2023

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Learn from the greats: 10 extraordinary restaurants that every owner should study

Open for Business

No one knows better than hospitality pros that restaurants give cities and towns their local flavor. OpenTable wants diners to appreciate this, too. That’s why we tapped local experts in 17+ cities across North America to write up their authoritative and opinionated guides to the restaurants that infuse their hometowns with a vibrant sense of place.

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YOU THINK YOU KNOW HOW TO BE A CHEF

Culinary Cues

It is the classic diatribe – “I can do that better that the chef. I’ve been cooking for 15years now; I should be the chef.” Fine, that may be the case but let’s just see. If it’s your time and you’re ready then make it happen, find your spot, push for the job, step up and show them what you’ve got. But, for a moment, let’s take inventory: [] CHECK YOUR REPERTOIRE: You need not remember every ingredient, in every dish, but you must understand the methods and the result.

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Wage Inequity is Plaguing the Restaurant Industry. Here’s How Four Restaurants are Fighting It.

7 Shifts

The restaurant industry has a wage problem. It's one of the only industries where workers can legally be paid under the already low Federal minimum wage of $7.25 an hour. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips.

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THE RETURN OF RESTAURANT EXPERIENCES

Sante

Over the past three years, something interesting occurred that was not predicted.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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The Secrets to Successful Catering

Modern Restaurant Management

A strong catering business can be a restaurant’s biggest moneymaker. You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity.

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How 3 Top Restaurant Brands Are Helping the Environment

Crunchtime

From fast-casual to full-service, restaurant guests across all formats are paying closer attention to how their favorite brands are offsetting the environmental impact of their operations. According to Forbes, 88% of consumers are more loyal to brands that support social or environmental issues. As a result, sustainability has become more than just a buzzword; it’s a driving factor for purchasing decisions and consumer loyalty.

More Trending

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6 Operational Learnings from Burger King, Culver’s, and Chipotle

Crunchtime

With the speed of change in the industry, restaurants face a range of new challenges that make it more difficult than ever to control profitability and deliver great guest experiences. In Cruchtime’s recent webinar , our prestigious panel of operations experts from Burger King, Culver’s, and Chipotle shared the best practices on how to compete consistently and profitably in every location, from ensuring quality team execution and training to managing the two most impactful costs to the business

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What is Tip Credit? Pros and Cons for Owners and Employees

The Eat Restaurant

In the United States, the federal minimum wage for tipped employees is $2.13 per hour and believe it or not, this amount has not been increased since 1991. The difference between the tipped minimum wage and the standard federal minimum cash wage is known as a tip credit.

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Spring clean: 10 tips to help ensure your ice machine meets top hygiene standards

Clean Ice

Ice safety is just as important as food safety, so we are sharing a few top tips to help you maintain your ice machine and the quality or of your ice. Clean Ice handling tips 1. Wash hands – The person dispensing ice from the machine or the storage bin should wash and dry their hands thoroughly before starting the task. 2. Clean utensils – The ice should always be removed from the machine using a clean utensil such as a scoop (hands should never be used). 3.

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A CULTURE OF QUALITY

Culinary Cues

Like many of you, I sat and watched, with great anticipation, the days of the NFL Draft. Who will my team be able to lasso and pull into the organization? What will they contribute? Will they help us drive all the way this year? I know that if they make it to the final roster, they will be positioned to make millions of dollars in pay and bonuses and if they live up to the hype – much, much more.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Summer HVAC and Refrigeration Tips for Restaurants

Goliath Consulting

Summer is just around the corner. It’s time to break out the patio furniture and put the heaters away in storage. With the warmer temperatures approaching, every savvy restaurateur knows to retrieve their end of spring checklist to guarantee this season is as smooth as it can be. Preventative maintenance is key to protecting your bottom line. From refrigeration to HVAC, there are multiple things you can do to ensure your restaurant operates free of preventable mechanical woes that stand in your

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Top-Effective Tech Solutions to Improve Profits

Modern Restaurant Management

Most restaurants (76 percent) are currently using automation in three or more areas of operation and agree that certain roles are more automatable than others, according to Capterra research The survey also found that more than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, and nearly all restaurants today (96 percent) use automation tools in their back-of-house operations.

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How I Got My Job: Creating a New Vision for Vegan Cooking at a Top NYC Restaurant

EATER

Photo By Sen Floyd / Photillustration by Eater How Shenarri Freeman went from culinary student and pop-up dinner creator to James Beard-nominated vegan soul chef Shenarri Freeman is at the vanguard of vegan cooking in America. Her vegan soul menu at Cadence in New York City combines the flavors of her Virginia upbringing with her passion for sustainable, health-conscious dining.

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Is it Time to Take the Plunge and Renovate Your Restaurant?

The Rail

By Indiana Lee, Contributor Restaurant owners must adjust to the times and find new ways to create the best place in town. While you may have had a good run for a while, you might see business decline as fewer patrons come through the doors. And there are a myriad of reasons why you might be seeing a slowdown in business, each with their own unique solution, including it may be time to renovate.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Add Queso To Boost Appeal Of Apps And Customer Favorites During Outdoor Dining Season

Restaurant Business

Restaurants are getting ready for patio season, offering seasonal menu options and gearing up for an influx of foot traffic as consumers head out more frequently. For operators looking for ways to appeal to diners in the coming months, offering craveable, familiar favorites along with a mix of new options that are destined to become classics is key.

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DON’T PAINT THE BUSINESS WITH THE SAME BRUSH

Culinary Cues

The past year has been quite disconcerting for those of us who have dedicated our careers to the kitchen. To some it may simply seem like the squeaky wheel syndrome (a handful of people with loud voices) as dialogue about exodus from the restaurant business continues to raise eyebrows. I hear enough comments from cooks (new and well-seasoned) who say they had enough, the business is horrible, lacking in any form of empathy, poorly managed, uncaring abusers of hard workers, proponents of sadistic

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Summer Cocktail Trends 2023

Goliath Consulting

The summer heat calls for fun in the sun. Whether traveling to the beach on a relaxing vacation or chilling out by the pool, cocktails and interactive drinks are what people will gravitate toward this summer. A fun way to cool off is to take a sip of some refreshing, cold cocktails that will help with the heat and add to the fun of summer. People might look to TikTok for inspiration, so be ready to share some of your restaurant’s drinks there!

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Track These Restaurant Analytics (Infographic)

Modern Restaurant Management

There is a science to running a successful business. That idea holds true in the hospitality and food service industries where crucial business decisions are made every day. At the heart of this science is data. Tracked from numerous sources, thoughtful analysis of this data can be the key to prioritizing needs, driving growth and so on. Below, we’ll briefly go over the importance of collecting data and restaurant analytics and how it be used to improve efficiency and, in due course, boost

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Costa Rica’s Iconic Caldosas Combine Ceviche and Barbecue Chips

EATER

The caldosa at Fory Fay, the home of the original recipe. Ceviche piled into a bag of Picaritas barbecue-flavored chips has become a standard snack across the country since the recipe was invented by a kid in the ’90s Some recipes make a restaurant famous. Others become representative of a city or a region. Only a few have the ability to shift the axis of a country’s gastronomic culture, becoming not only ubiquitous across menus but galvanizing diners in the process.

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What Restaurants Need to Know About Social Media Videos

The Rail

By Torrey Tayenaka, Contributor Video marketing for restaurants is an essential type of marketing campaign to inspire patrons to visit or order. This is how you show them the colors and textures of your food. Let them see the heat spilling off your freshly cooked dishes and the bubbles in your drinks, so they can practically taste it for themselves.

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NCR's Aloha POS hit with cyberattack, causing headaches for restaurants

Restaurant Business

The ransomware attack is preventing restaurants from doing back office tasks like payroll. NCR said it's working to restore the system.

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THEY JUST DON’T GET IT

Culinary Cues

My town leaders, bless their hearts, try to figure out ways to strum up cash flow for small businesses. A tip of the chef’s toque for the good old college try. It’s early spring, mud season as it is commonly called, and they are putting in a Yeoman’s effort at organizing another restaurant week. All good intentions – they want to create full or partially full dining rooms for restaurants in need.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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From Farm to Table to House Ground Heirloom Masa, Mexican Restaurants Rise to New Heights

Sante

Though Mexican food began with tiny family restaurants in immigrant neighborhoods and roadside taco trucks, it has now blossomed into Continue Reading

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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. This partly results from a persistent and prevalent status quo bias that adapting to new tech is costly and tricky to implement. This was however, until COVID-19 changed everything. Cloud-based technology has been leading the tide of change over the last couple of years.

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An Eater’s Guide to T?hoku, Japan’s Capital of Sake, Wagyu, and Sea Pineapples

EATER

Aizuwakamatsu Castle during the cherry blossom bloom in Fukushima, Japan. | Norikazu/Shutterstock A few hours from Tokyo by bullet train, the rugged northern region features Miyazaki-worthy landscapes, a coastline chock full of seafood, and some of the country’s most stunning cherry blossoms In Japan’s internationally beloved food scene, urban hubs tend to steal all of the attention.

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Crafting a Visual Narrative for Your Restaurant’s Identity

The Rail

By Jill Goodwin, Contributor Visual branding is crucial for all businesses because it helps shape customers’ overall perception of your business. But in the restaurant and food industry, it’s even more important. We’ve all heard the phrase “ we eat with our eyes ” — and for good reason. This centuries-old expression holds an indisputable truth. People tend to connect with visuals far faster than they do with other forms of communication, such as text.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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Chipotle moves away from gas with all-electric restaurant design

Restaurant Business

New Responsible Restaurant format is part of an ongoing move to cut greenhouse gas emissions and operate more efficiently as the chain more than doubles in size.

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THE TEN KEYS TO RESTAURANT SUCCESS – POST PANDEMIC

Culinary Cues

‘The times they are a changin’, proclaimed Bob Dylan in 1964. His words seem quite relevant today. The restaurant business is sometimes like the canary in the coal mine and at other times like the father of teenage children – the last to know. Everything is different since the pandemic, yet so many things are no different than they were 5 0 years ago.

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Santé Magazine Tasting Room

Sante

The Santé podcast

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What’s the Restaurant Investment Forecast?

Modern Restaurant Management

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s r

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.