Modern Restaurant Management

DECEMBER 7, 2022

To attract Generation Z into your restaurant, you’ll first need to understand them. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year. Many of Gen Z's traits are most likely shaped by the fact that they have grown up with access to the internet, smartphones and social media. With this group accounting for approximately 20.66 percent of the U.S. population, Gen Z is becoming a larger customer-base for restaurants.

Mobile Ordering 199

Mobile Ordering Social Media Online Ordering Point of Sale 199

7 Shifts

DECEMBER 2, 2022

Table of Contents. Why your restaurant name matters. 103 Restaurant Name Ideas. Other resources for starting a restaurant. Why Your Restaurant Name Matters. There is no question that two keys to success in the restaurant business are excellent food and great service. The team you put together and the experience you provide to your guests has to be top—notch.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Sling

DECEMBER 21, 2022

The cornerstone of every great business is customer service. By extension, then, success in business relies on your, and your employee’s, customer service skills. You might think the cornerstone of your business is a great product or an effective management team. But those things are worth much less without the ability to make your customers happy. Sure, your awesome product or service may keep them happy for a while, but sooner or later, someone is going to find something wrong and will make th

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Culinary Cues

DECEMBER 8, 2022

Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. The preparation has been mind boggling, now we just have to execute. Ironically, the work beforehand is more nerve-wracking than the actual production and service.

Front of House 397

Front of House Back of House Seating Food Truck 397

Sling

DECEMBER 19, 2022

As a restaurant manager , interviewing new employees can be a stressful situation. Many of the standard restaurant interview questions can be found online so candidates can prepare ahead of time to give the best answer. There’s nothing wrong with that. But do those answers necessarily translate into real-life skills and abilities? It’s hard to say. To help you really get to know the candidate you’re interviewing, you’ve got to go deeper.

Customer Service 148

Customer Service Customer Experience Leadership Hiring 148

7 Shifts

DECEMBER 16, 2022

At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. For gusto!, their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Perfect Daily Grind

DECEMBER 12, 2022

Across the Bean Belt, the vast majority of coffee farmers sell their coffee (either as cherry or parchment) in exchange for income. After providing for themselves and their families, producers can reinvest profits back into their farms to purchase equipment and resources – such as fertilisers and irrigation systems – and carry out necessary repairs and maintenance.

Consumer Goods 189

Consumer Goods Certification Workshop Sustainability 189

Sculpture Hospitality

DECEMBER 13, 2022

Liquor inventory software can be a massive help if you own a bar. It can help you keep track of stock, manage orders, and even help with bookkeeping. All of these things not only improve your operational efficiencies, but increase your profit margins as well.

Inventory 136

Inventory Bar Management Management 136

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS … iPad POS Systems: The Ultimate Buyer’s Guide Read More ». The post iPad POS Systems: The Ultimate Buyer’s Guide appeared first on iPad Point of Sale System for Restaurants, Bars & More.

POS 148

POS Point of Sale Bar Ordering 148

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry.

Loyalty Program 224

Loyalty Program Mobile Ordering Employee Relations Customer Experience 224

Restaurant Engine

DECEMBER 14, 2022

You can improve your bottom line by picking a few social media platforms to use and grow. According to one source, more than 75% of people make a purchase decision based on something they see on social media, and that holds true for restaurants. Today’s consumer spends hours on social media each week, and if you aren’t leveraging the power of social media marketing, it’s time to get off the fence and take action.

Social Media 116

Social Media Email Marketing Coupons Customer Service 116

EATER

DECEMBER 7, 2022

Workman Publishing Company/Eater. Published in 1982, it brought verve to entertaining and taught a generation of American cooks to trust in bold flavors, fresh herbs, and the joys of improvisation If you lived through the 1980s there’s a decent chance that, at some point, you crossed paths with raspberry vinaigrette, pesto, and arugula. By the end of the decade, they had become part of the atmosphere hanging over American society, like a giant cloud of Aqua Net holding up so many teased bangs.

Book 98

Book Entertainment Magazine Sourcing 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Perfect Daily Grind

DECEMBER 20, 2022

Like many other Middle Eastern countries , Lebanon has a rich history of coffee consumption. For centuries, Lebanese people have been enjoying coffee, where it is often brewed in a similar way to Turkish or Arabic coffee. However, over the years, more coffee shops have opened in the country – particularly in the capital city of Beirut. But as the country continues to face a financial crisis , as well as ongoing political instability, it has been a challenge for some specialty coffee businesses t

Front of House 166

Front of House Café Back of House Beverage 166

ExactHire - Restaurants

DECEMBER 9, 2022

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. Unfortunately, filling high-volume requisitions isn’t for the faint of heart. When you’re dealing with mass hiring, you need creative and practical ways to complete it. Talent is one of the most coveted assets, and organizations succeed only when they have the right skills and talent in the pipeline.

Hiring 98

Hiring Recruiting Customer Experience Document 98

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. But one thing that they may not consciously consider is their experience with a restaurant after they’ve left—and this is a big area for operators to capitalize on. Particularly after the pandemic’s peak—now a time when consumers may be choosier about where they dine—it’s crucial for brands to stay top of mind for their c

Customer Experience 98

Customer Experience Loyalty Program Email Marketing Coupons 98

Modern Restaurant Management

DECEMBER 30, 2022

As we head into the New Year, restaurants of all sizes continue to grapple with a number of major challenges impacting the industry. Staffing continues to be a top-of-mind concern for many restaurateurs, followed closely by inflation. Despite these challenges, restaurants are still planning for growth in the year ahead, with popular brands focused on continued expansion.

Technology 204

Technology Front of House 2023 Cash Management 204

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Restaurant Engine

DECEMBER 28, 2022

Provide the right website features to attract visitors and keep them on your website. When it comes to your restaurant website , you want to put your customer first. Design your website and add features that will enhance the overall customer experience. Putting your website visitors first is vital if you want to convert customers into diners. To help you know how to accomplish this, we look at these five things your restaurant needs to have. #1: Your Location and Contact Info.

Mobile Ordering 105

Mobile Ordering Online Ordering Customer Experience Customer Service 105

EATER

DECEMBER 6, 2022

Ellen Mary Cronin. Eat here now. Thank us later. At Eater, we love answering the question: What’s the best place to eat right now? In 2022, by far the most normal-feeling year in, well, years, chefs and restaurateurs have been chasing passions and opening dream projects. This is the year that a bakery — not a bakery-plus-restaurant, not a bakery with a savory menu too, just a damn good bakery — can feel revolutionary, even when sticking to the classics.

2022 98

2022 Fine Dining Dine-in Food Truck 98

Perfect Daily Grind

DECEMBER 9, 2022

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 5 Dec. Applications open for PRF El Salvador Mayorga Scholarship. Successful applicants of the scholarship programme, which is funded by PRF Diamond Sponsor Mayorga Coffee, will receive a free ticket to the two-day forum.

2022 156

2022 2023 Webinar Workshop 156

Society Insurance

DECEMBER 13, 2022

When we experience a special event in our lives, we try to memorialize every second of it, because the small details make a big difference. A slip and fall incident at your establishment is by no means worth celebrating, and you may in fact hope to forget it quickly, but that doesn’t mean the small details don’t make a big difference. In fact, the small details you gather and take action on in the moments directly after a slip and fall accident in your restaurant can have a huge impact on your b

Insurance 98

Insurance Small Business Document Equipment 98

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

2024

Restaurant Business

DECEMBER 7, 2022

The company founded by former operators offers invoice processing, inventory management and other managerial tools.

Inventory 113

Inventory Management Management Operations 113

Modern Restaurant Management

DECEMBER 16, 2022

During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. That meant streamlining their operations – and consumers quickly got on board. Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room.

Customer Service 224

Customer Service Customer Experience Consumer Goods Food Safety 224

The Rail

DECEMBER 9, 2022

By Harry Flynn, Contributor Social media has become a powerful tool that accentuates the restaurant business beyond its brick-and-mortar nature and elevates how restaurants offer their services. Instagram is one of the most influential platforms that can be used to boost your restaurant’s online presence. The visuals-oriented platform is perfect for showcasing your delicacies and vibrant restaurant culture.

Influencer 98

Influencer Social Media Sourcing Article 98

EATER

DECEMBER 16, 2022

Signs from Starbucks Workers’ last strike. | Photo by Lane Turner/The Boston Globe via Getty Images. The “Double Down Strike” will last three days, and affect 100 stores The year of the strike is ending with a bang. Starbucks Workers United has announced that workers at over 100 stores in the U.S. are embarking on a three-day strike starting today and ending December 18.

Employee Relations 91

Employee Relations Customer Experience 2022 2021 91

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Loyalty Program