December, 2022

article thumbnail

How To Attract Gen Z Customers to Your Restaurant

Modern Restaurant Management

To attract Generation Z into your restaurant, you’ll first need to understand them. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year. Many of Gen Z's traits are most likely shaped by the fact that they have grown up with access to the internet, smartphones and social media. With this group accounting for approximately 20.66 percent of the U.S. population, Gen Z is becoming a larger customer-base for restaurants.

article thumbnail

Why Your Restaurant Name Matters (+103 Awesome Examples)

7 Shifts

Table of Contents. Why your restaurant name matters. 103 Restaurant Name Ideas. Other resources for starting a restaurant. Why Your Restaurant Name Matters. There is no question that two keys to success in the restaurant business are excellent food and great service. The team you put together and the experience you provide to your guests has to be top—notch.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 193
article thumbnail

The 34 Most Important Customer Service Skills You Need To Have

Sling

The cornerstone of every great business is customer service. By extension, then, success in business relies on your, and your employee’s, customer service skills. You might think the cornerstone of your business is a great product or an effective management team. But those things are worth much less without the ability to make your customers happy. Sure, your awesome product or service may keep them happy for a while, but sooner or later, someone is going to find something wrong and will make th

article thumbnail

Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

article thumbnail

2023 Restaurant Technology Trends: Consolidation, Experience, and Fees

Modern Restaurant Management

The last few years have seen unprecedented disruption for restaurants. Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. So, what could the coming year possibly bring when the last few have felt so unpredictable? I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology.

2023 207

More Trending

article thumbnail

How can producers use green coffee to barter for other goods and services?

Perfect Daily Grind

Across the Bean Belt, the vast majority of coffee farmers sell their coffee (either as cherry or parchment) in exchange for income. After providing for themselves and their families, producers can reinvest profits back into their farms to purchase equipment and resources – such as fertilisers and irrigation systems – and carry out necessary repairs and maintenance.

article thumbnail

How gusto! Simplified Payroll and Stays Engaged With Their Team

7 Shifts

At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. For gusto!, their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2

article thumbnail

163. Restaurant Technology Guys Podcast Ep. 163 – Margin Edge’s solution to manage your restaurant

Restaurant Technology Guys

MarginEdge began in a place where many restaurateurs have been themselves—stuck doing manual invoice data entry and inventory in a tiny closet behind the kitchen, wondering why the love of food and hospitality came with so many papercuts. Bo Davis and Roy Phillips, two of the founders, have more than 40 years of restaurant experience between them. They’ve built and operated over 25 restaurants around the nation.

article thumbnail

iPad POS Systems: The Ultimate Buyer’s Guide

Lavu

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS … iPad POS Systems: The Ultimate Buyer’s Guide Read More ». The post iPad POS Systems: The Ultimate Buyer’s Guide appeared first on iPad Point of Sale System for Restaurants, Bars & More.

POS 148
article thumbnail

Unleashing AI in Recruitment: The Ultimate Guide

Discover the power of AI in recruitment with Paycor’s complete guide. Learn how to streamline your hiring process, increase interview pipeline, uncover candidates other tools miss, and save time. Get ready to revolutionize your talent acquisition strategy today!

article thumbnail

Growth of Modern Contactless Payments: Increasing Restaurant Profitability and Efficiency

Modern Restaurant Management

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry.

Dine-in 211
article thumbnail

Business Level Strategy: What It Is Plus 3 Examples

Sling

If you’re looking for a way to bridge the gap between your more general corporate strategy and your hyper-specific functional strategy, create a business level strategy between the two. What exactly is business level strategy? And how can you use it to achieve the success you’re looking for? The answer to those questions can be found by examining the three types of business strategy side-by-side.

article thumbnail

Should we weigh milk in coffee shops?

Perfect Daily Grind

In the vast majority of specialty coffee shops around the world, dosing coffee is an everyday practice for preparing both espresso and filter beverages. When baristas weigh their doses, they ensure that they are using an optimal coffee-water ratio, thereby extracting the full range of a coffee’s flavours and aromas. However, in his winning 2022 World Barista Championship (WBC) routine , Australian competitor Anthony Douglas also weighed his milk course beverages to create a more consistent senso

Beverage 173
article thumbnail

For Marginalized Chefs, Are Pop-Ups the Path to Success?

EATER

Dola Sun /Eater. Pop-ups and residencies aimed at supporting chefs of marginalized backgrounds offer new paths to success. They also risk treating representation as an endpoint. Most meals don’t come with a thesis statement, but at the Shifting the Lens series, a chef-in-residence program focusing on chefs of color, there’s no eating without considering exactly what the chefs in charge have to say.

article thumbnail

Using AI to Support Restaurant Workers, Not Replace Them

Artificial Intelligence continues to dominate conversations around technology. The transformative potential for this technology is massive. Virtually no industry is siloed from the possibilities of artificial intelligence, including restaurants. All new technologies come with a degree of uncertainty. Considering AI’s disruptive potential, many in the restaurant industry have feelings ranging from curiosity to concern regarding what these advancements might mean for the workers powering restauran

article thumbnail

Winter Gift & Promotion Ideas for Your Shared Kitchen Food Businesses

The Food Corridor

The nights are drawing in and temperatures are dropping across the United States. Especially in the Northern States and Canada. People are eating more and craving comfort foods during the winter months. With ordering takeout and food for delivery at an all-time high already, the cold winter months only exacerbate the trend – as most people are going out less in the cold weather.

Food 98
article thumbnail

Tips for High Volume Hiring

ExactHire - Restaurants

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. Unfortunately, filling high-volume requisitions isn’t for the faint of heart. When you’re dealing with mass hiring, you need creative and practical ways to complete it. Talent is one of the most coveted assets, and organizations succeed only when they have the right skills and talent in the pipeline.

Hiring 98
article thumbnail

Tech Will Be Essential to Boost Food Safety and Quality in 2023

Modern Restaurant Management

Do you ever wish that you had a crystal ball that could tell us what’s in store for the restaurant industry in the coming year? As we close out 2022, food production is at risk. Climate change is wreaking havoc on traditional farming methods , with crops withering in extreme heat or drowning in mid-Western floods. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 million tons of grain.

article thumbnail

Boost brand loyalty with compelling post-dining customer experiences

Restaurant Business

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. But one thing that they may not consciously consider is their experience with a restaurant after they’ve left—and this is a big area for operators to capitalize on. Particularly after the pandemic’s peak—now a time when consumers may be choosier about where they dine—it’s crucial for brands to stay top of mind for their c

article thumbnail

Maximizing Profits: Boost Your Profit Margin With Restaurant Tech

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. In our white paper “Maximizing Profits,” we show how you can improve your restaurant profit margins by implementing flexible technology. Because hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen to your guests faster.

article thumbnail

Is specialty coffee becoming more popular in Lebanon?

Perfect Daily Grind

Like many other Middle Eastern countries , Lebanon has a rich history of coffee consumption. For centuries, Lebanese people have been enjoying coffee, where it is often brewed in a similar way to Turkish or Arabic coffee. However, over the years, more coffee shops have opened in the country – particularly in the capital city of Beirut. But as the country continues to face a financial crisis , as well as ongoing political instability, it has been a challenge for some specialty coffee businesses t

Café 168
article thumbnail

For SNAP Recipients, Grocery Inflation Hits Hard

EATER

Spencer Platt/Getty Images. With grocery prices up nearly 13 percent compared to last year, many low-income Americans receiving food assistance are going hungry This story was originally published on Civil Eats. Gilma Dominguez watched quietly as the grocery store clerk scanned each item, her total ticking up with each beep. She was only buying the necessities — meat, milk, beans, rice — but the numbers on the screen were higher than usual.

article thumbnail

4 Ways Social Media Impacts a Restaurant’s Bottom Line

Restaurant Engine

You can improve your bottom line by picking a few social media platforms to use and grow. According to one source, more than 75% of people make a purchase decision based on something they see on social media, and that holds true for restaurants. Today’s consumer spends hours on social media each week, and if you aren’t leveraging the power of social media marketing, it’s time to get off the fence and take action.

article thumbnail

What To Do If Someone Falls in Your Business

Society Insurance

When we experience a special event in our lives, we try to memorialize every second of it, because the small details make a big difference. A slip and fall incident at your establishment is by no means worth celebrating, and you may in fact hope to forget it quickly, but that doesn’t mean the small details don’t make a big difference. In fact, the small details you gather and take action on in the moments directly after a slip and fall accident in your restaurant can have a huge impact on your b

article thumbnail

Digital Transformation in the Restaurant Industry

Technology is transforming the way restaurant operators work. Advanced analytics and forecasting. automated procurement. you name it, tech companies (like Apicbase) are already working on it. The digital transformation of restaurants and food service businesses represents major advances for the industry, especially when the driving force becomes AI.

article thumbnail

Top Five Factors to Consider When Purchasing a Portfolio of Cleaning Products

Modern Restaurant Management

With inflation on the rise and an overall decrease in restaurant workers in the U.S., restaurants owners have a lot to consider when purchasing their cleaning portfolio. According to recent findings by the Bureau of Labor Statistics, inflation has affected restaurant businesses by increasing operating costs by as much as 11.7 percent this year alone.

Supplies 199
article thumbnail

MarginEdge raises $45M for back-office restaurant software

Restaurant Business

The company founded by former operators offers invoice processing, inventory management and other managerial tools.

Inventory 116
article thumbnail

Should you grind coffee by weight rather than time?

Perfect Daily Grind

In order to extract excellent espresso and experience a coffee’s full range of flavours and aromas, a high-performance grinder is essential. High-quality grinders help to ensure more even and consistent grind size distribution – ultimately leading to better extraction. However, there are a number of different types of grinders, including timed and gravimetric models.

Waste 161
article thumbnail

‘The Silver Palate Cookbook’ Changed Home Cooking (and Pesto Consumption) As We Know It

EATER

Workman Publishing Company/Eater. Published in 1982, it brought verve to entertaining and taught a generation of American cooks to trust in bold flavors, fresh herbs, and the joys of improvisation If you lived through the 1980s there’s a decent chance that, at some point, you crossed paths with raspberry vinaigrette, pesto, and arugula. By the end of the decade, they had become part of the atmosphere hanging over American society, like a giant cloud of Aqua Net holding up so many teased bangs.

article thumbnail

Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!