December, 2022

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How To Attract Gen Z Customers to Your Restaurant

Modern Restaurant Management

To attract Generation Z into your restaurant, you’ll first need to understand them. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year. Many of Gen Z's traits are most likely shaped by the fact that they have grown up with access to the internet, smartphones and social media. With this group accounting for approximately 20.66 percent of the U.S. population, Gen Z is becoming a larger customer-base for restaurants.

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Why Your Restaurant Name Matters (+103 Awesome Examples)

7 Shifts

Table of Contents. Why your restaurant name matters. 103 Restaurant Name Ideas. Other resources for starting a restaurant. Why Your Restaurant Name Matters. There is no question that two keys to success in the restaurant business are excellent food and great service. The team you put together and the experience you provide to your guests has to be top—notch.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

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The 34 Most Important Customer Service Skills You Need To Have

Sling

The cornerstone of every great business is customer service. By extension, then, success in business relies on your, and your employee’s, customer service skills. You might think the cornerstone of your business is a great product or an effective management team. But those things are worth much less without the ability to make your customers happy. Sure, your awesome product or service may keep them happy for a while, but sooner or later, someone is going to find something wrong and will make th

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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FULL HOUSE, ALL HANDS ON-DECK

Culinary Cues

Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. The preparation has been mind boggling, now we just have to execute. Ironically, the work beforehand is more nerve-wracking than the actual production and service.

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2023 Restaurant Technology Trends: Consolidation, Experience, and Fees

Modern Restaurant Management

The last few years have seen unprecedented disruption for restaurants. Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. So, what could the coming year possibly bring when the last few have felt so unpredictable? I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology.

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How gusto! Simplified Payroll and Stays Engaged With Their Team

7 Shifts

At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. For gusto!, their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2

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How can producers use green coffee to barter for other goods and services?

Perfect Daily Grind

Across the Bean Belt, the vast majority of coffee farmers sell their coffee (either as cherry or parchment) in exchange for income. After providing for themselves and their families, producers can reinvest profits back into their farms to purchase equipment and resources – such as fertilisers and irrigation systems – and carry out necessary repairs and maintenance.

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iPad POS Systems: The Ultimate Buyer’s Guide

Lavu

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS … iPad POS Systems: The Ultimate Buyer’s Guide Read More ». The post iPad POS Systems: The Ultimate Buyer’s Guide appeared first on iPad Point of Sale System for Restaurants, Bars & More.

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COOKS – INVEST IN YOUR CAREER – REAP THE BENEFITS

Culinary Cues

I scratch my head when cooks proclaim that they are held prisoner to a job that isn’t going anywhere. Sometimes they are very explicit and state that their job sucks or that they can’t get ahead. A number, after the pandemic, chose not to return to the kitchen claiming that it was either a dead end or they were not valued. Okay, so there are certainly employers out there who probably don’t deserve good employees, and, in those situations, I can understand some level of discontent, but not to the

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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.

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Growth of Modern Contactless Payments: Increasing Restaurant Profitability and Efficiency

Modern Restaurant Management

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry.

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Business Level Strategy: What It Is Plus 3 Examples

Sling

If you’re looking for a way to bridge the gap between your more general corporate strategy and your hyper-specific functional strategy, create a business level strategy between the two. What exactly is business level strategy? And how can you use it to achieve the success you’re looking for? The answer to those questions can be found by examining the three types of business strategy side-by-side.

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10 Benefits Of Using Bar Liquor Inventory Software

Sculpture Hospitality

Liquor inventory software can be a massive help if you own a bar. It can help you keep track of stock, manage orders, and even help with bookkeeping. All of these things not only improve your operational efficiencies, but increase your profit margins as well.

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Should we weigh milk in coffee shops?

Perfect Daily Grind

In the vast majority of specialty coffee shops around the world, dosing coffee is an everyday practice for preparing both espresso and filter beverages. When baristas weigh their doses, they ensure that they are using an optimal coffee-water ratio, thereby extracting the full range of a coffee’s flavours and aromas. However, in his winning 2022 World Barista Championship (WBC) routine , Australian competitor Anthony Douglas also weighed his milk course beverages to create a more consistent senso

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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.

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For Marginalized Chefs, Are Pop-Ups the Path to Success?

EATER

Dola Sun /Eater. Pop-ups and residencies aimed at supporting chefs of marginalized backgrounds offer new paths to success. They also risk treating representation as an endpoint. Most meals don’t come with a thesis statement, but at the Shifting the Lens series, a chef-in-residence program focusing on chefs of color, there’s no eating without considering exactly what the chefs in charge have to say.

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CELEBRATING CHRISTMAS & the NEW YEAR with RESTAURANT PEOPLE

Culinary Cues

There was a time when the major holidays, those times of the year when we relished the chance to spend quality time with family, were sacred and protected. These special days: Thanksgiving, Christmas, and New Year’s Day were set aside as times to be with those we love – regardless of a person’s career obligations. These were the days when our home kitchens were filled with mothers, fathers, grandmothers, grandfathers, children and even grandchildren.

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Tech Will Be Essential to Boost Food Safety and Quality in 2023

Modern Restaurant Management

Do you ever wish that you had a crystal ball that could tell us what’s in store for the restaurant industry in the coming year? As we close out 2022, food production is at risk. Climate change is wreaking havoc on traditional farming methods , with crops withering in extreme heat or drowning in mid-Western floods. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 million tons of grain.

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4 Ways Social Media Impacts a Restaurant’s Bottom Line

Restaurant Engine

You can improve your bottom line by picking a few social media platforms to use and grow. According to one source, more than 75% of people make a purchase decision based on something they see on social media, and that holds true for restaurants. Today’s consumer spends hours on social media each week, and if you aren’t leveraging the power of social media marketing, it’s time to get off the fence and take action.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Our Restaurant Industry Predictions for 2023

The Rail

Blessed are the prognosticators as we enter the Holiday Season. It seems annually that everyone with a platform jumps into the pool so they can predict what 2023 will bring in their various industries. Well, The Rail can’t just ignore the invitation to share our own insights about the upcoming year and have compiled four predictions for your edification and entertainment.

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Is specialty coffee becoming more popular in Lebanon?

Perfect Daily Grind

Like many other Middle Eastern countries , Lebanon has a rich history of coffee consumption. For centuries, Lebanese people have been enjoying coffee, where it is often brewed in a similar way to Turkish or Arabic coffee. However, over the years, more coffee shops have opened in the country – particularly in the capital city of Beirut. But as the country continues to face a financial crisis , as well as ongoing political instability, it has been a challenge for some specialty coffee businesses t

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‘The Silver Palate Cookbook’ Changed Home Cooking (and Pesto Consumption) As We Know It

EATER

Workman Publishing Company/Eater. Published in 1982, it brought verve to entertaining and taught a generation of American cooks to trust in bold flavors, fresh herbs, and the joys of improvisation If you lived through the 1980s there’s a decent chance that, at some point, you crossed paths with raspberry vinaigrette, pesto, and arugula. By the end of the decade, they had become part of the atmosphere hanging over American society, like a giant cloud of Aqua Net holding up so many teased bangs.

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Tips for High Volume Hiring

ExactHire - Restaurants

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. Unfortunately, filling high-volume requisitions isn’t for the faint of heart. When you’re dealing with mass hiring, you need creative and practical ways to complete it. Talent is one of the most coveted assets, and organizations succeed only when they have the right skills and talent in the pipeline.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Top Five Factors to Consider When Purchasing a Portfolio of Cleaning Products

Modern Restaurant Management

With inflation on the rise and an overall decrease in restaurant workers in the U.S., restaurants owners have a lot to consider when purchasing their cleaning portfolio. According to recent findings by the Bureau of Labor Statistics, inflation has affected restaurant businesses by increasing operating costs by as much as 11.7 percent this year alone.

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Your Restaurant Website Needs to Have These 5 Things

Restaurant Engine

Provide the right website features to attract visitors and keep them on your website. When it comes to your restaurant website , you want to put your customer first. Design your website and add features that will enhance the overall customer experience. Putting your website visitors first is vital if you want to convert customers into diners. To help you know how to accomplish this, we look at these five things your restaurant needs to have. #1: Your Location and Contact Info.

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What To Do If Someone Falls in Your Business

Society Insurance

When we experience a special event in our lives, we try to memorialize every second of it, because the small details make a big difference. A slip and fall incident at your establishment is by no means worth celebrating, and you may in fact hope to forget it quickly, but that doesn’t mean the small details don’t make a big difference. In fact, the small details you gather and take action on in the moments directly after a slip and fall accident in your restaurant can have a huge impact on your b

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Should you grind coffee by weight rather than time?

Perfect Daily Grind

In order to extract excellent espresso and experience a coffee’s full range of flavours and aromas, a high-performance grinder is essential. High-quality grinders help to ensure more even and consistent grind size distribution – ultimately leading to better extraction. However, there are a number of different types of grinders, including timed and gravimetric models.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Eater’s Best New Restaurants 2022

EATER

Ellen Mary Cronin. Eat here now. Thank us later. At Eater, we love answering the question: What’s the best place to eat right now? In 2022, by far the most normal-feeling year in, well, years, chefs and restaurateurs have been chasing passions and opening dream projects. This is the year that a bakery — not a bakery-plus-restaurant, not a bakery with a savory menu too, just a damn good bakery — can feel revolutionary, even when sticking to the classics.

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How to Find Instagram Influencers to Boost Your Restaurant Presence

The Rail

By Harry Flynn, Contributor Social media has become a powerful tool that accentuates the restaurant business beyond its brick-and-mortar nature and elevates how restaurants offer their services. Instagram is one of the most influential platforms that can be used to boost your restaurant’s online presence. The visuals-oriented platform is perfect for showcasing your delicacies and vibrant restaurant culture.

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Restaurant Payment Fraud: Who Is Liable?

Modern Restaurant Management

Global financial losses from card fraud are truly staggering. A recent Nilson report projects that over $408 billion will be lost over the next decade. Credit card fraud in the UK is currently running at a five year high, according to Forbes. Restaurants (just like anywhere that accepts card payments), have always been a target. However, much changed for food service businesses throughout the peak of the pandemic.

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MarginEdge raises $45M for back-office restaurant software

Restaurant Business

The company founded by former operators offers invoice processing, inventory management and other managerial tools.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.