Modern Restaurant Management

DECEMBER 7, 2022

To attract Generation Z into your restaurant, you’ll first need to understand them. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year. Many of Gen Z's traits are most likely shaped by the fact that they have grown up with access to the internet, smartphones and social media. With this group accounting for approximately 20.66 percent of the U.S. population, Gen Z is becoming a larger customer-base for restaurants.

Mobile Ordering 508

Mobile Ordering Social Media Online Ordering Consumer Goods 508

7 Shifts

DECEMBER 2, 2022

Table of Contents. Why your restaurant name matters. 103 Restaurant Name Ideas. Other resources for starting a restaurant. Why Your Restaurant Name Matters. There is no question that two keys to success in the restaurant business are excellent food and great service. The team you put together and the experience you provide to your guests has to be top—notch.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Harbor Touch

DECEMBER 20, 2022

Technology is transforming all aspects of our lives, and the restaurant industry is no exception. Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This shift has revolutionized how restaurants operate and present them with new growth opportunities.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Advertiser: Paycor

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

Design

Sling

DECEMBER 21, 2022

The cornerstone of every great business is customer service. By extension, then, success in business relies on your, and your employee’s, customer service skills. You might think the cornerstone of your business is a great product or an effective management team. But those things are worth much less without the ability to make your customers happy. Sure, your awesome product or service may keep them happy for a while, but sooner or later, someone is going to find something wrong and will make th

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

7 Shifts

DECEMBER 14, 2022

Can a single customer bring a restaurant chain to their knees? In the age of social media, anything is possible. In July 2022, TikTok user @wyaleena posted a now-deleted video about a hack to get a Chipotle burrito for $3. She ordered a single taco through the app with toppings and a tortilla on the side. The hack spread like wildfire, so much that Chipotle removed the option from the app, citing poor guest and staff experience.

Marketing 221

Marketing Social Media Email Marketing Influencer 221

Culinary Cues

DECEMBER 8, 2022

Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. The preparation has been mind boggling, now we just have to execute. Ironically, the work beforehand is more nerve-wracking than the actual production and service.

Front of House 450

Front of House Back of House Seating Food Truck 450

Modern Restaurant Management

DECEMBER 29, 2022

The last few years have seen unprecedented disruption for restaurants. Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. So, what could the coming year possibly bring when the last few have felt so unpredictable? I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology.

2023 531

2023 Technology Back of House Customer Experience 531

Sling

DECEMBER 19, 2022

As a restaurant manager , interviewing new employees can be a stressful situation. Many of the standard restaurant interview questions can be found online so candidates can prepare ahead of time to give the best answer. There’s nothing wrong with that. But do those answers necessarily translate into real-life skills and abilities? It’s hard to say. To help you really get to know the candidate you’re interviewing, you’ve got to go deeper.

Customer Service 148

Customer Service Customer Experience Leadership Hiring 148

EATER

DECEMBER 21, 2022

Dola Sun /Eater. Pop-ups and residencies aimed at supporting chefs of marginalized backgrounds offer new paths to success. They also risk treating representation as an endpoint. Most meals don’t come with a thesis statement, but at the Shifting the Lens series, a chef-in-residence program focusing on chefs of color, there’s no eating without considering exactly what the chefs in charge have to say.

Fine Dining 355

Fine Dining Vineyard Front of House Brewery 355

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

7 Shifts

DECEMBER 16, 2022

At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. For gusto!, their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2

Mobile Ordering 370

Mobile Ordering Leadership Fast Casual Communication 370

Restaurant Business

DECEMBER 7, 2022

The company founded by former operators offers invoice processing, inventory management and other managerial tools.

Inventory 284

Inventory Management Management Operations 284

Culinary Cues

DECEMBER 3, 2022

It’s 5:30am when the alarm clock screams “it’s time!” My bare feet hit the cold floor while the muscles in my legs resist with a creeping cramp that brings me quickly to my knees. “Crap!!”, I shout while frantically rubbing my calf trying to work out that Charlie horse pain. I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee.

Back of House 437

Back of House Hotels Front of House Book 437

Modern Restaurant Management

DECEMBER 27, 2022

Do you ever wish that you had a crystal ball that could tell us what’s in store for the restaurant industry in the coming year? As we close out 2022, food production is at risk. Climate change is wreaking havoc on traditional farming methods , with crops withering in extreme heat or drowning in mid-Western floods. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 million tons of grain.

Food Safety 566

Food Safety Audits Food Supply Food 566

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Perfect Daily Grind

DECEMBER 12, 2022

Across the Bean Belt, the vast majority of coffee farmers sell their coffee (either as cherry or parchment) in exchange for income. After providing for themselves and their families, producers can reinvest profits back into their farms to purchase equipment and resources – such as fertilisers and irrigation systems – and carry out necessary repairs and maintenance.

Consumer Goods 210

Consumer Goods Certification Workshop Sustainability 210

EATER

DECEMBER 16, 2022

Spencer Platt/Getty Images. With grocery prices up nearly 13 percent compared to last year, many low-income Americans receiving food assistance are going hungry This story was originally published on Civil Eats. Gilma Dominguez watched quietly as the grocery store clerk scanned each item, her total ticking up with each beep. She was only buying the necessities — meat, milk, beans, rice — but the numbers on the screen were higher than usual.

Food Supply 293

Food Supply Pricing Supplies Seasonal Menu 293

Goliath Consulting

DECEMBER 1, 2022

We’re leaving the cool breeze of fall and into the cold, crisp air of winter. Some may say they hate the cold, but they love what the season brings: joy and cozy, comfort foods. In this blog, we’re here to help you plan out the best and wholesome meals for the winter your guests will love. Winter is known as the season of celebration and the best time to overindulge in rich meals and comfort foods.

2022 221

2022 Menu Seasonal Menu Coupons 221

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. But one thing that they may not consciously consider is their experience with a restaurant after they’ve left—and this is a big area for operators to capitalize on. Particularly after the pandemic’s peak—now a time when consumers may be choosier about where they dine—it’s crucial for brands to stay top of mind for their c

Customer Experience 246

Customer Experience Loyalty Program Email Marketing Customer Service 246

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Culinary Cues

DECEMBER 19, 2022

There was a time when the major holidays, those times of the year when we relished the chance to spend quality time with family, were sacred and protected. These special days: Thanksgiving, Christmas, and New Year’s Day were set aside as times to be with those we love – regardless of a person’s career obligations. These were the days when our home kitchens were filled with mothers, fathers, grandmothers, grandfathers, children and even grandchildren.

Hospitality 448

Hospitality Café 2022 Specials 448

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry.

Mobile Ordering 563

Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

7 Shifts

DECEMBER 21, 2022

As the holiday season approaches and we put a bow on the year, we wanted to look back at all the ways we've worked to help 7shifts users simplify team management and improve their restaurant performance in 2022. Let's kick it off with some numbers. As of writing, 7shifts counts nearly 1 million restaurant workers that use 7shifts to view their schedules, manage time off and keep in touch with their coworkers and managers.

2022 195

2022 Certification Document Point of Sale 195

EATER

DECEMBER 6, 2022

Ellen Mary Cronin. Eat here now. Thank us later. At Eater, we love answering the question: What’s the best place to eat right now? In 2022, by far the most normal-feeling year in, well, years, chefs and restaurateurs have been chasing passions and opening dream projects. This is the year that a bakery — not a bakery-plus-restaurant, not a bakery with a savory menu too, just a damn good bakery — can feel revolutionary, even when sticking to the classics.

2022 246

2022 Fine Dining Dine-in Food Truck 246

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

Perfect Daily Grind

DECEMBER 20, 2022

Like many other Middle Eastern countries , Lebanon has a rich history of coffee consumption. For centuries, Lebanese people have been enjoying coffee, where it is often brewed in a similar way to Turkish or Arabic coffee. However, over the years, more coffee shops have opened in the country – particularly in the capital city of Beirut. But as the country continues to face a financial crisis , as well as ongoing political instability, it has been a challenge for some specialty coffee businesses t

Front of House 206

Front of House Café Back of House Beverage 206

Restaurant Business

DECEMBER 13, 2022

Managing a toy workshop must be a breeze compared with running restaurants today. Here's what the Man in Red should slip onto his sleigh to make 2023 a little easier for operators.

Workshop 246

Workshop 2023 Management Management 246

Culinary Cues

DECEMBER 23, 2022

It is impossible to not be inspired by this photo. Zelenskyy and Andres, brothers in spirit, leaders who inspire; stellar human beings who humble us, show incredible courage and strength, and who give of themselves for what most of us see as right and just. Americans are so incredibly fortunate to live where we live, and to enjoy the opportunities that abound if we invest of ourselves and work to reap the benefits of a nation that understands and relishes the responsibility to protect its citize

Café 445

Café Leadership Take-out Blog 445

Modern Restaurant Management

DECEMBER 30, 2022

As we head into the New Year, restaurants of all sizes continue to grapple with a number of major challenges impacting the industry. Staffing continues to be a top-of-mind concern for many restaurateurs, followed closely by inflation. Despite these challenges, restaurants are still planning for growth in the year ahead, with popular brands focused on continued expansion.

Technology 520

Technology Front of House 2023 Cash Management 520

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Cash Management

Sante

DECEMBER 1, 2022

Today’s craft cocktail culture requires fun, forward-thinking cocktail programs, which means you must serve high-quality, innovative drinks in order to Continue Reading.

Bar 205

Bar Innovation Serving Ordering 205

EATER

DECEMBER 7, 2022

The glow of nightlife in Whistler. | Tourism Whistler/Justa Jeskova. Chefs from star-studded Vancouver, seafood via the Sea-to-Sky Highway, local ingredients from Pemberton Valley, and wines from around British Columbia come together to make Whistler a culinary powerhouse Even for North America’s biggest ski resort, Whistler punches far above its weight as a winter getaway.

Seasonal Menu 240

Seasonal Menu Hotels Tourism Back of House 240

Perfect Daily Grind

DECEMBER 21, 2022

In the vast majority of specialty coffee shops around the world, dosing coffee is an everyday practice for preparing both espresso and filter beverages. When baristas weigh their doses, they ensure that they are using an optimal coffee-water ratio, thereby extracting the full range of a coffee’s flavours and aromas. However, in his winning 2022 World Barista Championship (WBC) routine , Australian competitor Anthony Douglas also weighed his milk course beverages to create a more consistent senso

Beverage 206

Beverage Consumer Goods Training Waste 206

Restaurant Business

DECEMBER 20, 2022

Technomic takes a trip around the world to forecast what operators can expect to see happening next year.

2023 293

2023 Operations Food 293

Advertiser: Paycor

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