7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. Unhappy customers because employees are likely making more mistakes than usual. A tense atmosphere. The result?

Management 408

Management Management Airlines Customer Service 408

SpotOn

MARCH 19, 2024

In 2023, SpotOn debuted both Seat & Send , a first-of-its-kind waitlist feature, and a suite of new, maximally flexible hardware to help keep its clients competitive in an industry facing rising food and labor costs with already razor-thin margins. The international award is open to businesses around the world.

2024 98

2024 Innovation Email Marketing Point of Sale 98

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 192

2023 Loyalty Program Mobile Ordering Customer Experience 192

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216

Modern Restaurant Management

APRIL 8, 2020

” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. This period will likely last four-to-six weeks, and we expect the seating reduction to create table spacing of approximately 9’-0” on center (from the typical 6’-0” on center).

White Paper 207

White Paper Seating Employee Relations Back of House 207

Open for Business

FEBRUARY 29, 2024

The experts that you’ve hired to help you — specifically your designer, architect, and contractor — will help you get through everything, but you’ll need to be an active part of the process and take on responsibility as well. You need to be in sync with whatever the regulations are in your specific location.”

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

JUNE 5, 2020

Therefore, maximizing the ability to utilize outdoor space to increase seating capacity will be critical for restaurants during this period. That said, it can be expected that consumers will likely feel more comfortable if the restaurant has socially distanced outdoor seating option available.

Outdoor 134

Outdoor Seating Government Employee Relations 134

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 208

2024 Loyalty Program Cash Management Customer Experience 208

Bingage

JUNE 4, 2020

Related Read – How to Provide Online Food Delivery During COVID-19? Related Read – How COVID-19 Will Change Consumer Eating Out Habits? As restaurants will be open after a long time, then it’s a primary task of you to communicate with your employees. First, ask yourself, Are you ready for the unlock 1.0?

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates.

Mobile Ordering 194

Mobile Ordering Food Order Employee Relations Customer Service 194

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. They're going out to eat more often than the older generations, especially right now, and they expect more across the board.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Next Restaurants

JUNE 30, 2021

The success of your restaurant depends on the experience and talents of the key employees : restaurant director, chef, barista, and bartender. It is important to understand local labor law and relations with trade unions in your business segment. In the United States, when designing, we rely on the International Building Code.

Bar 97

Bar Seasonal Menu Advertising Restaurant Law 97

Cheetah

DECEMBER 1, 2021

Designated outdoor seating space, on the other hand, has gained value. When adding taxes, CAMs and insurances, as well as signage, utilities and designated parking – the total occupancy cost comes to 8-10%. Employees need places to get good food, host clients and hold events. Are Restaurants Getting a Bad Deal?

Fine Dining 148

Fine Dining Insurance Kitchen Safety Seating 148

Harbor Touch

NOVEMBER 21, 2022

Make sure you understand all the laws and regulations related to alcohol sales in your state. The appealing atmosphere can include a welcoming interior design, cozy seating areas, appropriate music for your guests, and a well-stocked bar. Do your research. When decorating your bar, consider what clientele you want to attract.

Bar 78

Bar License Restaurant Law POS 78

EATER

SEPTEMBER 29, 2023

The design of the Hawai‘i location is striking; it has avoided the updates that diluted the Canadian locations. Today the Honolulu restaurant — designed by Arthur Fishman, also behind the original Calgary and Vancouver locations — appears charmingly frozen in time. “The Shelves of antique books accent various corner booth seatings.”

Back of House 119

Back of House Fine Dining 2011 Dine-in 119

Open for Business

MARCH 23, 2023

Restaurant marketing roles are essential to get butts in seats and grow your business in the current market. They can be done by full-time employees, part-time staff, or freelancers. An intern should be supervised by a higher-level employee, whether that’s the general manager, director of marketing, or communications manager.

2023 78

2023 Marketing Social Media Email Marketing 78

Modern Restaurant Management

MAY 12, 2020

Does your dream design plan include demolishing and creating new walls? If possible, put your exact build-out design plans into the lease agreement to avoid any confusion or disputes with the landlord. Can you have an outdoor patio with seating? There are many factors to consider. Does your restaurant need floor drains?

Restaurant Law 133

Restaurant Law Equipment Hiring Design 133

Embrace the Suck

JULY 15, 2019

Perhaps you have a problematic employee or a legal problem – chances are your Mastermind colleagues have experienced the same issue. 16) Growth in the Hot Seat. The principle of a Hot Seat is that you get a chance to present to the group your biggest challenge or issue right now. 6) Mastermind Support.

Workshop 225

Workshop Seating Definition Book 225

Modern Restaurant Management

MARCH 10, 2020

Our priority is to reinforce prevention to protect both our employees and our guests. Our employees and tenant staff with any cold or flu symptoms are required to stay at home and contact their doctor via phone. At Seated, we are considering offering links to delivery apps for our restaurant partners that request it."

Kitchen Safety 180

Kitchen Safety Food Safety Cash Management Food Supply 180

The Restaurant Times

SEPTEMBER 5, 2020

Merely shifting to the online delivery model or reducing seating is not proving to be a financially viable option as they are already operating under severe economic strain. The guiding principle behind future restaurant crisis management should be the safety and security of your business, employees, and customers.

Management 90

Management Management Cash Management Employee Relations 90

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. In the cloud-based POS space, systems are designed for every type of restaurant and bar. Each bar software system is designed to support your business, and there are plenty of them out there.

POS 40

POS Bar Brewery Customer Service 40

Restaurant365

JUNE 17, 2022

John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host. I talked to Mark Calvillo, senior vice president, product, who introduced me to their Hire program, an easy-to-use applicant tracking system for potential employees.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Touch Bistro

AUGUST 11, 2021

When your business is located in an affected region, the federal minimum wage takes a back seat to the state or city rate. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 for businesses with 26 or more employees (several cities also have their own minimum wage laws).

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 195

Franchise Franchising 2020 2021 195

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. Clear principles should inform focus and scope as an operator starts their planning process.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Restaurant365

JULY 24, 2020

With a ghost kitchen, your sales are not limited by the number of seats at your restaurant. Choosing between in-house delivery, third-party delivery apps or a combination requires an understanding of related costs. Many employees do not feel safe coming back to their restaurant jobs because they don’t feel safe.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

JUNE 28, 2021

§ 3-3-11 also requires the customer receiving the alcohol to place it in a locked glove compartment, a locked trunk, or the area behind the last upright seat in the vehicle if it is not equipped with a trunk. And the employers should train employees to detect intoxication during the cash register or curbside pick-up exchange.

Restaurant Law 109

Restaurant Law Employee Relations Customer Service 2003 109

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. It’s more sanitary than handling a paper-based menu, reduces printing costs and saves employees’ time cleaning between table turns. Air purification technology in restaurants can help ease guest and employee concerns.

Technology 52

Technology Online Ordering Point of Sale Kitchen Safety 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. To be able to offer these types of resources means a lot.

Franchise 191

Franchise Franchising Fast Casual Point of Sale 191

Lavu

FEBRUARY 12, 2020

Most shops don’t have seating, so popular restaurant KPIs like Table Turnover Rate or RevPASH aren’t relevant to your needs. Also, designing the presentation of ice cream to be Instagram-worthy is still a “thing” in 2019 and appears to be one of those persistent trends that shouldn’t be ignored. .

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 108

Online Ordering Hospitality Leadership Design 108

Perfect Daily Grind

AUGUST 19, 2022

The UAE roaster opened its 54-seat location in the Dubai Hills Mall. Around 34 employees out of a total 50 signed the co-operative member agreement in July 2022. The company submitted a claim to the National Labour Relations Board which accuses government employees of interfering with recent union elections at certain stores.

2022 124

2022 Marketing Agriculture Certification 124

Next Restaurants

AUGUST 20, 2020

Update Customer Interaction: How guests are greeted and seated should change to keep the post-COVID situation in mind. Any time businesses remodel or make structural changes, employees and contractors must be very careful of exposure to harmful substances. Help Keep the Distance.

Kitchen Safety 132

Kitchen Safety Employee Relations Customer Service Dine-in 132

EATER

MARCH 11, 2021

Since everyone had assigned seats at the pool, it made it really easy to space out and leave a towel without worry,” she says. It’s still not fully staffed and today counts its employees in the tens, not hundreds. The manager did an awesome job of taking care of us, especially poolside.

Hotels 117

Hotels Travel Outdoor Point of Sale 117

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec.

Franchise 121

Franchise Franchising Catering Online Ordering 121

EATER

AUGUST 11, 2023

Founded in 1973, Little Earth provides support services for its nearly 1,000 residents—who represent 38 different Tribal affiliations—designed to help eliminate systemic barriers and address challenges many Indigenous communities face. But I’m not giving up my seat.” Finally, we said, “We’re fed up. We have to do something.”

Back of House 93

Back of House Employee Relations 2025 Point of Sale 93

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78