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From Fumbling to Flourishing: Fixing Common Restaurant Marketing Errors

Modern Restaurant Management

Lastly, AI-powered chatbots and virtual assistants can handle customer service tasks like answering questions, taking reservations, and processing orders, ensuring faster and more efficient support. These restaurants can also focus on creating a sense of scarcity or urgency with limited reservations or special tasting events.

Marketing 380
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Seven Restaurant Trends That Will Define 2022

Modern Restaurant Management

It is possible to operate a ghost kitchen in less built-up areas, although the definition, scope, and expectation of ghost kitchens are changing. The ghost kitchen definition is evolving to include restaurants that have a small pick-up area for guests to grab their food themselves. Now, they're coming back into the light.

2022 547
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Is Galentine’s the New Valentine’s?

Modern Restaurant Management

"Reservations are a mix of regulars and fresh faces as well. It is really giving Valentine’s Day a run for its money in terms of the number of reservations we see each year." “That is an example of a unique event that sees reservations fill up almost instantly.”

Events 474
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Maintaining Humanized Interactions in Digital-First Business Environment

Modern Restaurant Management

Nevertheless, while self-service POS systems or AI-enabled customer service chatbots can definitely help in achieving better operational efficiency, these solutions can often feel cold or disconnected. This includes setting up online ordering and delivery systems, releasing mobile applications for reserving tables, and digitizing their menus.

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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Be conscious of this when taking reservations. To improve your restaurant operations, consider if you can afford: A unified communications system for managing reservations. Your level of hygiene will affect the perception customers have of your restaurant so this definitely should be your top-most priority.

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Busy Philipps Believes in Name Dropping for a Good Reservation 

EATER

I had to definitely lean into Eater LA to try to figure out where I was getting food. But when that fails I’ll make reservations for a place a couple of weeks out, and then I’ll have to find some people to go with when the date comes up. How are you finding the New York restaurant scene compared to LA?

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Expected Effects of the COVID-19 Pandemic on Restaurants

Modern Restaurant Management

The COVID-19 pandemic forced both sides to embrace new digital communication tools for making reservations and placing orders. Such restaurants will definitely thrive from risk averse diners who prefer to feel safe at all costs.

Allergens 520