7 Shifts

OCTOBER 22, 2024

From improving your Google listing to leveraging customer reviews, these tips will show you how to boost your visibility and drive more traffic to your restaurant. If your website isn’t optimized for mobile, you could be losing out on potential customers. This way, you won’t need to code your site from scratch.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

APRIL 29, 2020

It’s been said that customers eat with their eyes. With digital signage, restaurants can transform static, lifeless imagery into compelling experiences tailored to each customer. Enhance the Wait Experience. Custom Menus Like Never Before. Opportunity to Upsell. It can even reduce perceived wait times.

Seasonal Menu 515

Seasonal Menu Customer Experience Customer Service Food Order 515

The Rail

FEBRUARY 7, 2025

Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals. Showcasing New Menu Items and Specials While many aspects of a restaurant shape the experience guests have, the most important is the menu.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Modern Restaurant Management

SEPTEMBER 17, 2022

In addition, bartenders are mixing sparkling wine of all styles and prices into their cocktails to add effervescence, crispness or sweetness to the experience. Wines Chill Out : Chilled selections of red and sweet wines appeared on menus across the U.S. Will non-alcoholic beverages be the hot new drink on tap?

Guest Recovery 474

Guest Recovery Consumer Goods Hotels Travel 474

The Rail

MARCH 25, 2025

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

Modern Restaurant Management

MAY 30, 2025

In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. “I found inspiration on my travels. . “I found inspiration on my travels.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

The Rail

DECEMBER 17, 2024

By Julia Nikolaus, Contributor For any restaurant, designing a unique seafood experience is a worthwhile endeavor. This strategy typically invites repeat customers and attracts seafood lovers from all over. Listed below are more details about these methods, along with other strategies for creating a customized seafood experience.

Customer Experience 130

Customer Experience Seasonal Menu Dine-in Uniforms 130

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Aramark Creates Safety Plans. Installing plexiglass barriers at checkout.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. ” Food Retailing Report. Paytronix Systems, Inc.,

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. “The Juicey Awards are about honoring our passionate store owners.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

FEBRUARY 6, 2020

” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. In addition, her son Naheed brings more than 25 years of experience in restaurant franchising and will serve as CEO of CPK’s Alberta footprint.

Franchising 384

Franchising Franchise Fast Casual 2019 384

Modern Restaurant Management

NOVEMBER 19, 2019

lines of business (Business Dining, Education, Healthcare Hospitality, Leisure, and Sports & Entertainment) beat the kitchen heat in sector championships to earn their spot in the national competition. Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. Richard Grab.

Delivery 323

Delivery Reservations Customer Experience Retail 323

Modern Restaurant Management

DECEMBER 3, 2020

The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet. "ezCater's platform provides effortless online ordering and exceptional customer service." Jessica Wescott.

Franchising 415

Franchising Franchise Catering Online Ordering 415

7 Shifts

JULY 24, 2020

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s guests can place an order on their phone or digital device and have their favorite menu item along with hot, fresh breadsticks delivered, available for pick-up through the drive-thru, brought directly to them with curbside service, or have it ready inside the restaurant in a dedicated space for its pronto pick-up orders.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 31, 2024

Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season. The study identifies 4-5 clear opportunities for each brand to enhance the overall customer experience.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

EATER

MARCH 19, 2024

To me the word ‘brasserie’ means a nice French eatery that features many classic menu items like steak frites, steak tartare, coq au vin, and more,” and the ambiance should be refined but still casual enough to visit on a weeknight. No one is disappointed seeing French onion soup on the menu, says Williams.

Food 327

Food Fine Dining Seasonal Menu Dine-in 327

Restaurant Engine

DECEMBER 11, 2024

Promote your special events and themed nights to both current customers and your target audience. Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while. Sushi Saturday select several variations for customers to taste paired with special artisan beers.

Events 52

Events Specials Workshop Entertainment 52

Clover - Restaurants

DECEMBER 12, 2024

Below are key strategies to help improve your happy hour menu and boost sales. Have a goal and understand your customer First, you need to be clear about what your goals are for your business. Or, are they willing to pay a premium for unique experiences? Create a unique cocktail menu that changes seasonally.

Menu 52

Menu Social Media Entertainment Customer Experience 52

7 Shifts

SEPTEMBER 3, 2019

There are the long hours on your feet, the unexpected rush of diners, the last-minute callouts, and the customers you just can't seem to please. Plus, happy employees are more productive, reducing wait times for guests, and more likely to make recommendations or upsell menu items. No one will deny it; working in a restaurant is tough.

Sports 284

Sports Training Fine Dining 2017 284

ChowNow

OCTOBER 2, 2024

With that kind of an audience, an online presence is vital for restaurants to attract new customers and re-engage existing ones. The importance of social media on customers’ dining habits has only grown since sites like Facebook took off. Instagram is a great place to interact with customers. Use polls or questionnaires.

Social Media 195

Social Media Marketing Entertainment Online Ordering 195

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. Keeps your restaurant top of mind 68% of customers follow brands on social media to stay updated on new products and services.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Modern Restaurant Management

DECEMBER 16, 2019

According to new research from the National Restaurant Association, 72 percent of people want a restaurant gift card this holiday season. They are also a good choice for someone who wishes to give an experience rather than a material item,” said Riehle. Go with a Restaurant Gift Card. In fact, Paytronix Systems, Inc.,

2019 323

2019 Compost Mobile Ordering Point of Sale 323

Modern Restaurant Management

JANUARY 17, 2020

Ingredients are clean and sourced from local vendors whenever possible, and the menu is designed to support vegan, gluten-free, and Halal diets in an effort to accommodate all guests, no matter their dietary preferences. cities. . "With Hattie Marie's Looks to Franchising.

Franchising 341

Franchising Franchise 2020 Fast Casual 341

Modern Restaurant Management

FEBRUARY 25, 2020

. “We’re thrilled to partner with Condado Tacos in the continued mission of creating dining experiences where uniqueness is celebrated,” said Chris Artinian, Managing Director at The Beekman Group. Customers still line up for Puritan ice cream, and crowd into booths for American comfort food and Greek classics.

Mobile Ordering 350

Mobile Ordering Front of House Customer Experience Back of House 350

Modern Restaurant Management

JANUARY 9, 2020

With its delicious burgers and fresh proteins chargrilled over an open flame, The Habit Burger Grill offers consumers a diverse, California-style menu with premium ingredients at a Q.S.R.-like “We truly believe in forming our menu around as many high-quality, local ingredients as we can and look forward to doing so in Austin.”

Fast Casual 283

Fast Casual Customer Service Employee Relations Online Ordering 283

The Restaurant Group

NOVEMBER 20, 2024

Understanding your audience helps in crafting a menu and ambiance that resonates with them. Introduce dishes or experiences that aren’t available elsewhere. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies.

Loyalty Program 78

Loyalty Program Social Media Customer Experience Customer Service 78

Future Food

NOVEMBER 27, 2024

Those who already treat themselves to high end dining experiences spend more. Food & Hospitality Trends Future Food have curated a list of food trends that we have seen through our work and experience in Australia and around the world. Tough times call for more comfort food. What about the bulk of the market in the middle?

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

OCTOBER 18, 2019

We have set a target to save our customers $1bn by 2025, and this investment will accelerate our technology development and business development approach to help achieve this ambition.” " Guests use their cellphones to see all menu items, order and pay. . "OneDine ” Marc Zornes. A Noble Partnership.

Waste 263

Waste Food Franchising Franchise 263

Modern Restaurant Management

FEBRUARY 19, 2020

Allen comes to Checkers & Rally’s with a proven track record of success in the restaurant industry and deep expertise across brand strategy, menu and marketing, franchising, restaurant technology, and restaurant operations, among other disciplines. She is an accomplished leader in the restaurant industry.

Franchising 307

Franchising Franchise Fast Casual Point of Sale 307

Restaurant Clicks

MAY 6, 2025

These aren’t picked at random—they’ve earned respect through steady quality, loyal customers, and a deep connection to their communities. Located near the Kansas City International Airport, this eatery offers a diverse menu that includes brisket, burnt ends, pulled pork, and ribs, all prepared with meticulous attention to flavor and quality.

Seasonal Menu 78

Seasonal Menu Back of House Fast Casual Sourcing 78

Modern Restaurant Management

OCTOBER 21, 2019

This message resonated deeply with our inaugural audience in New York and we look forward to bringing the ultimate plant-based experience to London in 2020.” was created to make plant-based food more approachable, accessible, and FUN and we're looking forward to getting to know our local customers!" " by CHLOE.'s

Retail 227

Retail Consumer Goods Point of Sale Innovation 227

Sante

DECEMBER 7, 2020

Simple adjustments to your restaurant menu can help increase profits during the pandemic. Your menu plays a bigger role in this than you’d think. As a restaurant owner, how often do you audit your menu to maximize profits? MAKE YOUR MENU WORK FOR CURRENT TIMES. You work tirelessly in order to keep your doors open.

Menu 130

Menu Seasonal Menu Small Business Website Management 130

Future Food

DECEMBER 5, 2019

The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. The evolution, financial viability & marketability of plant based menu options. Menu shapers will become seriously experimental with the flexitarian crowd in 2020.

Hospitality 145

Hospitality 2020 Food Point of Sale 145