Modern Restaurant Management

JANUARY 22, 2024

This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. But precisely, how can you determine what customers want? How can you adjust your B2C marketing strategy to align with their needs and provide an elevated culinary experience?

Loyalty Program 181

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

NOVEMBER 18, 2022

It is the repository of recipes, cooking methods, traditions, and the power of our melting pot country. [] A UNIVERSAL REWARD SYSTEM FOR CUSTOMERS. All other aspects of tourism rely on the restaurant to punctuate an experience. In 2021, there were 14.5 80%of single-unit restaurants in the U.S. In 2021, there were 14.5

Agriculture 368

Agriculture Tourism Transportation Café 368

Modern Restaurant Management

DECEMBER 22, 2021

Dozens of new restaurants are opening worldwide every day, so it is important that your establishment attracts customer’s attention. It takes a memorable aesthetic that will pull customers in and keep them returning. Eliminate televisions from the walls so your guests can have a better experience with their friends and family.

Design 212

Design 2022 Front of House Sports 212

Restaurant Clicks

DECEMBER 19, 2021

If you’re visiting for work, you may want a private space to entertain your team while being able to talk business. Maybe you’re making special dining plans for a birthday, family reunion, or other meaningful events. I’m going to cover a broad range of the best food and ambiance you can find in Albuquerque’s dining scene.

Dine-in 114

Dine-in Seasonal Menu Book Events 114

Culinary Cues

APRIL 30, 2020

As some states begin to entertain loosening restrictions and easing out of “stay at home” directives – restaurants will consider their options. This is not a time to experiment with changing food perceptions and pushing the envelope with cuisine. There are few certainties at this time except an understanding that this is not over.

Point of Sale 306

Point of Sale Customer Service Customer Experience Cash Management 306

Restaurant Clicks

NOVEMBER 9, 2021

Regardless of what type of event you’re looking to celebrate or host, finding a restaurant that has a top-notch private dining experience can make all the difference. If you’re wondering where you can find private dining in Nashville, there are more options than you probably realize. Kayne Prime Steakhouse.

Dine-in 123

Dine-in Book Fine Dining Events 123

Modern Restaurant Management

MAY 10, 2021

It’s easy for restaurant experiences to be impersonal and ordinary right now, with face masks and takeout containers dictating the nature of dining. Upgrade Your Takeout Experience. Upgrade Your Takeout Experience. Delivery is still all about the guest experience and your value proposition.

Food Safety 195

Food Safety Customer Experience Customer Service Entertainment 195

Modern Restaurant Management

MARCH 14, 2024

The days when the sommelier’s intuition, refined through years of experience and sensory development, solely guided wine selection are evolving. AI's role extends beyond wine selection, revolutionizing aspects from operational logistics to enhancing guest experiences.

Events 189

Events Innovation Customer Experience Technology 189

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. These are the restaurants where dining is much, much more than just consuming food. I get it, profit in restaurants is sometimes hard to come by. It’s so hard to make money on that 10 oz.

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. Is the relationship of food and dining much less important to all stakeholders? Your regular customers were your ambassadors and your raving fans.

Social Media 285

Social Media Entertainment Email Marketing Customer Experience 285

Future Food

FEBRUARY 9, 2021

Food and Entertainment driving immersive experience. Grand Slam Dining Oval, Australian Open, Melbourne Image Via Broadsheet. In this blog my aim is to talk about the ever-increasing spend potential on food and beverage based around a number of “Happiness—hungry” experiences.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

The Restaurant Times

MARCH 31, 2022

Accordingly, Bahrain is actively promoting tourism-based sectors, offering diversified hospitality, and developing an increasing variety of restaurant and entertainment options. If you plan to start a casual dining restaurant in Bahrain, it is a great time to make it a reality. Opening A Casual Dining Restaurant In Bahrain.

Casual 52

Casual Dine-in Tourism License 52

OneDine

MARCH 10, 2024

Dave & Buster’s awards Vendor Partner of the Year to the company that has demonstrated exceptional service, innovation, and commitment to enhancing the guest experience. OneDine stood out among its competitors for its cutting-edge technology solutions and dedication to meeting the evolving needs of Dave & Buster’s and its customers.

Entertainment 52

Entertainment Innovation Sports Customer Experience 52

7 Shifts

APRIL 21, 2023

While he had work experience as an account executive in India, he had to start fresh once he moved to the US. By being reliable and great with customers, Bhushan moved up to assistant manager and then store manager. These courses were bite-sized presentations that Bhushan developed from his own experience. That was 20 years ago.

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

APRIL 29, 2020

It’s been said that customers eat with their eyes. With digital signage, restaurants can transform static, lifeless imagery into compelling experiences tailored to each customer. Enhance the Wait Experience. Custom Menus Like Never Before. Technology has substantially revolutionized the signage industry.

Seasonal Menu 206

Seasonal Menu Customer Experience Customer Service Food Order 206

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JULY 8, 2022

Naturally, when they dine out, they are interested in knowing whether the food served is prepared using animal or cruelty free ingredients, further broadening prospects for open kitches. Using an open kitchen delivers visual entertainment for the diners, offering them an experience to remember. Pros of Open Kitchen.

Kitchen Safety 166

Kitchen Safety Customer Experience Food Order Entertainment 166

Modern Restaurant Management

FEBRUARY 23, 2021

Focus on creating extraordinary experiences that raise the bar in your community. It is loyal customers who will stand by your restaurant through the hard times, provided you treat them with respect and always make their dining experience your top priority. franchisees. Never Take Advantage of the Guest.

Leadership 180

Leadership 2002 Airlines 2001 180

Modern Restaurant Management

AUGUST 11, 2020

Although people may be restricted from dining in your physical restaurant space, there are many virtual events your restaurant can take part in order to connect with past and future guests. Here are a few tips your restaurant can use to take advantage of the virtual event trend: Live Entertainment. Classes and Tastings. Trivia Nights.

Events 212

Events Entertainment Food Supply Equipment 212

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

DECEMBER 17, 2019

Eatertainment is defined as “a guest experience that involves food and/or beverage dining before, after, or during other activities.” ” The “eatertainment” concept emerged in the early 2000s due to the rise of the experience economy, as mostly millennial consumers prefer experiences over products.

Entertainment 176

Entertainment Customer Experience Seating Beverage 176

Squirrel Systems

MARCH 8, 2024

From the kitchen to the dining room, robots are revolutionizing how meals are prepared, served, and even created. These robots are designed to work alongside human staff, handling repetitive, hot, and greasy tasks, thereby reducing workplace hazards and freeing human workers to focus on more complex culinary and customer service functions.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

EATER

MARCH 19, 2024

Yes, Balthazar and Jean-George still thrive, but French cuisine is no longer the be-all-end-all of fine dining. But look around and a certain nostalgia for the white tablecloths and frisée aux lardons of French dining is manifesting. A dinner at Petite Cerise in Washington, DC, which opened in March 2023. It isn’t even the be-some.

Food 110

Food Fine Dining Seasonal Menu Dine-in 110

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Read the first part, here. Looking ahead, we’re focused on strategic, measured expansion and growing profitability.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

JUNE 3, 2020

The audio systems in these businesses are critical and owners can fail miserably very quickly if it isn’t designed and engineered properly, Jason Fischbeck, professional installer of commercial entertainment systems and owner of Automated Environments said. “You have to understand your customers,” he said.

Equipment 200

Equipment Sports Entertainment Customer Experience 200

Culinary Cues

FEBRUARY 16, 2021

These are the places where memories are built and where customers become friends, and friendships last from generation to generation. I know how much personal experience is expressed in the menu that is oftentimes comprised of family recipes and a chefs “best effort”. Chef Charlie Palmer’s Aureole was one of those operations.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Modern Restaurant Management

FEBRUARY 11, 2020

It’s no secret that loyal customers drive more business at a lower cost than first-time guests. Consider the five points below when cultivating a world class experience for your customer. Provide a Consistent Experience. Consider discount opportunities for your most loyal customers. Seek Client Feedback.

Customer Service 165

Customer Service Customer Experience Entertainment Small Business 165

EATER

FEBRUARY 26, 2024

My own first experience at the restaurant was a first date with a man whose name I do not remember, but I vividly recall that I accidentally (lightly!) A server talks to Claire and Dan Sylvest while dining at the Melting Pot restaurant in Houston. stabbed him with a fondue fork whilst reaching for a chunk of bread.

Dine-in 112

Dine-in Customer Experience Specials Cash Management 112

Modern Restaurant Management

DECEMBER 10, 2020

As restaurants work to navigate through the seismic economic impact of the coronavirus, connecting with and engaging customers is more important than ever for driving revenue and weathering the crisis. Digital marketing is a key ingredient that can help restauranteurs connect with customers to achieve both.

Marketing 225

Marketing Social Media SEO Website Management 225

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability.

2022 148

2022 Food Supply Entertainment Hospitality 148

7 Shifts

SEPTEMBER 3, 2019

There are the long hours on your feet, the unexpected rush of diners, the last-minute callouts, and the customers you just can't seem to please. And while it makes for great entertainment, what's traditionally thought of as restaurant culture has real consequences for its employees.

Sports 284

Sports Training Fine Dining 2017 284

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. The key to the industry's recovery will be the strength of each daypart. foodservice industry. Visits at P.M. ” 2.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. That they can get coronavirus from someone sitting next to them while dining. Create a contactless experience via QR Codes with a contactless menu and contactless check-ins. 'Safety' An app-first experience for restaurant chains. That tables are too close.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Cheetah

JULY 1, 2021

Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Many customers do not appreciate having to pay for something that should be optional. This sparked a lively debate around the efficacy of mandatory service fees.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Many customers do not appreciate having to pay for something that should be optional. This sparked a lively debate around the efficacy of mandatory service fees.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148