The Restaurant Group

JANUARY 26, 2023

How Important Is A Commercial Kitchen Design? Where commercial kitchen design is concerned, more is expected and demanded. These kitchens are used more heavily than residential kitchens and their effective design contributes to a restaurant’s success. Another important kitchen design element is fire safety.

Design 78

Design Kitchen Safety Food Safety Front of House 78

Goliath Consulting

AUGUST 1, 2023

For any successful restaurant, understanding what the customer desires is crucial. Matcha-infused cocktails are also a great innovation to consider. Dining Experience Innovations In addition to the food, the ambiance and design of a restaurant play a significant role in drawing customers.

Innovation 78

Innovation Fine Dining Email Marketing 2021 78

Modern Restaurant Management

OCTOBER 29, 2019

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Innovation Through Service.

Innovation 143

Innovation Menu Back of House Front of House 143

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. The need for innovation and efficiency has never been greater in this evolving scenario. Customers expect quick, seamless service and personalized experiences.

Operations 184

Operations Front of House Customer Service Kitchen Safety 184

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Additionally, by fostering a culture of continuous learning and innovation, establishments are positioning themselves as forward-thinking leaders in a competitive market.

2024 197

2024 Food Supply Kitchen Safety Influencer 197

Modern Restaurant Management

MARCH 14, 2024

The days when the sommelier’s intuition, refined through years of experience and sensory development, solely guided wine selection are evolving. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

Events 184

Events Innovation Customer Experience Technology 184

Modern Restaurant Management

JANUARY 10, 2023

As the first of its fleet, the “sweetlane” provides an effortless experience for visitors in vehicles to pickup online orders through a drive-up window. “We hope this new experience provides ease and accessibility for the community craving deliciously fresh and healthy plant-forward food.”

Website Management 177

Website Management Customer Experience Food Order Online Ordering 177

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What will the QSR of the future look like and what role will AI-integrated technologies play?

Customer Experience 185

Customer Experience Entertainment Transportation Customer Service 185

The Restaurant Group

OCTOBER 8, 2020

Changes to Restaurant Design as a Result of COVID-19: Permanent or Temporary? The global pandemic has changed nearly every aspect of our lives – from the way we interact to the way we gather, and, especially, the way we approach the restaurant experience. As a result, there are several changes to restaurant design underway.

Design 78

Design Seating Customer Experience Dine-in 78

Black Box Intelligence

MARCH 4, 2021

Innovation was already under way for the restaurant industry in this area; the pandemic simply accelerated it. Innovation was already under way for the restaurant industry in this area; the pandemic simply accelerated it. These next-generation restaurant units address customer demand for a seamless ordering and pick-up experience.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Restaurant Technology Guys

DECEMBER 25, 2022

French-trained chef Grégoire Jacquet had a vision of a local restaurant offering quality fine dining-style food with the convenience of a quick carry-out experience. 164 – Grégoire’s Innovative Culinary Hub Kitchen Model Streamlines Technology & Operations for Franchisees appeared first on Restaurant Technology Guys.

Technology 89

Technology Innovation 2002 Fast Casual 89

The Restaurant Group

JANUARY 12, 2021

Restaurant Design and Layout. As restaurants and bars reopen across the United States, there is still a lot of uncertainty around the measures needed to create a safe yet pleasing experience for the patrons. Let’s explore some creative restaurant design ideas to accommodate diners and shift customer perspective.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

The Restaurant Group

FEBRUARY 21, 2022

So restaurant owners need to pay close attention to the design and layout of their kitchens and bars to maximize the efficiency of their service. In this article, we’ll take a look at why commercial kitchen and bar design influence a restaurant’s growth and success. Your Commercial Kitchen and Bar Design Matters. Let’s dive in.

Design 78

Design Bar Kitchen Safety Food Safety 78

Modern Restaurant Management

AUGUST 2, 2023

By understanding customer behavior, strategically placing high-profit items, and incorporating innovative pricing strategies, restaurant owners can transform their menu into an influential factor driving business success. Let's explore how strategic menu design can enhance your restaurant's efficiency and profitability.

Menu 167

Menu Cash Management Seasonal Menu Influencer 167

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? A well-designed floor plan is the first thing that entices your first-time visitors. It can make or break their experience. Examples of Best Cafe Floor Plan and Design Layout Ideas . Coffee bar.

Design 52

Design Café Customer Service Outdoor 52

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JULY 21, 2021

After many months of home cooking and mixed success with baking experiments, most of us are really looking forward to meeting up with a group of friends for a tasty meal in a restaurant. Add to this that some people have become much more conscious of contact, space and hygiene – adding a new layer to the restaurant experience.

Design 186

Design Customer Experience Dine-in Innovation 186

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. When a menu lacks continuity, then the experience suffers and the customer is left – confused. [] AN ATTEMPT TO PLEASE EVERYONE.

Menu 388

Menu Seasonal Menu Front of House Café 388

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Foodable

APRIL 14, 2022

A Company That Innovates The Future of Food | The Culinary Edge" on Spreaker. Humphreys brings an extensive design experience background to The Culinary Edge. He talks about the diverse team at the company that he collaborates with everyday from design experts, anthropologists, researchers and MICHELIN Star Chefs.

Innovation 52

Innovation Fast Casual Food Casual 52

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Culinary Cues

FEBRUARY 29, 2020

To these individuals – the menu planning process is a license to think differently, study those chefs that they admire, experiment with different ingredients, and push their palates in the process of creating something unique and cutting edge. It is flavor that keeps customers coming back. Gavin Kaysen: [link].

Fine Dining 426

Fine Dining Café Menu Customer Experience 426

Modern Restaurant Management

JUNE 13, 2023

Sans preparation and coordination, many new hires (and managers) endure training experiences in the restaurant industry more akin to improvised circus acts than curated brand experiences. Investing time to create a thoughtful training program indicates a commitment to your craft and reverence toward the people you work alongside.

Training 177

Training Seasonal Menu Hiring Customer Experience 177

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. It’s not just about speed, efficiency or frugality – it’s a seamless customer journey.

Technology 191

Technology Online Ordering Mobile Ordering Customer Service 191

Modern Restaurant Management

MARCH 25, 2021

The team also launched Scan to Pay and Scan to Order solutions that enable customers visiting physical restaurant locations to use menus, order food, and pay for their bill through an entirely touchless experience. Is there any resistance to contactless now? How do you see contactless payments evolving?

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Gecko Hospitality

JANUARY 13, 2023

The hospitality leaders of this era were experts in customer service and hospitality business operations. Through around 1980 and 2000, the hospitality market began to focus on targeting very specific customers. This led to the design-led boutique hotel. London had its Savoy Hotel and New York had Delmonico.

Hospitality 88

Hospitality Tourism Innovation Hotels 88

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. The debate over manufactured plant proteins and whole plants has begun, and it has spurred innovation in menus across all segments of the foodservice industry.

2024 186

2024 Fast Casual Food Truck Allergens 186

Goliath Consulting

DECEMBER 23, 2021

She was able to interact with her fans and give them a cool virtual concert experience. Since many restaurants use Instagram and Facebook to their advantage, restaurants can now interact with their customers online using the Metaverse. 5 The restaurant opened in 2014 and was awarded Best Innovation Food & Beverage.

Social Media 158

Social Media 2014 Customer Experience Online Ordering 158

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. They also extend to customer-facing areas of the business. The impact of AI on gathering customer feedback is truly revolutionary.

2024 120

2024 Dietary Restrictions Customer Experience Customer Service 120

Modern Restaurant Management

SEPTEMBER 17, 2022

Southern Glazer's Wine & Spirits unveiled the results of its 2022 Liquid Insights Tour , a coast-to-coast educational initiative designed to explore and identify the latest trends in cocktails and wine. The tour kicked off in Houston in February, and included stops in Kansas City, New York, Las Vegas, Chicago and Los Angeles.

Guest Recovery 186

Guest Recovery Consumer Goods Hotels Beverage 186

Modern Restaurant Management

OCTOBER 8, 2020

AR technology enables the customer to use their own smartphone to display immersive 3D models onto a surface in front of them. With the explosion of Instagram and Google photos of cuisine, customers are already gaining a clearer picture of the actual status of menu items. They made their first forays on social media.

Social Media 247

Social Media Customer Experience Technology Customer Service 247

Modern Restaurant Management

MARCH 17, 2021

Attracting customers into your restaurant starts with their ability to easily identify and find your business. The biggest factors to consider when developing one are: location, size, and design. Consider this to be your first impression on any new customers — what do we want them to see? Sign Location and Design.

Outdoor 193

Outdoor Point of Sale Design Customer Experience 193

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. Historically, restaurants have been slow to adopt innovative technology. Based on necessity and a will to survive, restaurants in every sector of the industry have been pivoting to meet customer expectations.

2021 169

2021 Email Marketing Online Ordering Advertising 169

The Restaurant Times

AUGUST 27, 2021

During his 22 years with Marriott, he held diverse positions, from Executive Chef and Director of Food and Beverage to Vice President of Experience Design and Regional Vice President of Food & Beverage in the Middle East & Africa. What Goes Behind Developing An Exceptional Restaurant Design Philosophy.

Design 52

Design Specials Front of House Back of House 52

Modern Restaurant Management

APRIL 19, 2024

Chefs and restaurateurs are constantly seeking innovative methods to elevate dining experiences. This meticulous process guarantees that each bite offers a consistent experience, crucial for the enjoyment and safety of diners. Chefs are experimenting with Delta 8 to create novel flavor profiles and sensory experiences.

Fine Dining 114

Fine Dining Food Safety Uniforms Innovation 114

Modern Restaurant Management

JANUARY 23, 2024

Big changes are happening in modernization, innovation, food technology, and more, and if you’re not adapting, you simply won’t make it. Reinvesting in the design and atmosphere of stores will not only captivate loyal customers, but attract brand new ones, which is the name of the game.

Leadership 98

Leadership Consumer Goods Customer Experience Franchise 98