Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

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2024 Loyalty Program Cash Management Customer Experience 216

The Restaurant Group

JANUARY 12, 2021

Restaurant Design and Layout. As restaurants and bars reopen across the United States, there is still a lot of uncertainty around the measures needed to create a safe yet pleasing experience for the patrons. Let’s explore some creative restaurant design ideas to accommodate diners and shift customer perspective.

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Design Fine Dining Fast Casual Customer Experience 78

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

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2023 Loyalty Program Mobile Ordering Customer Experience 198

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

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Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

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2024 Loyalty Program Customer Experience Customer Service 133

The Restaurant Group

DECEMBER 29, 2023

The good news is people were eager to go back to restaurants and experience the flavors and freedom of dining out again. From culinary innovations to dining experience trends that brought in traffic, let’s recap 2023 food trends via this annual trends analysis of the year in the restaurant space. Eat’s a New Day!

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2023 Fast Casual 2024 Food 78

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” For example, restaurants can combine the experience of fine dining with fast-casual.

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Fast Casual Food Truck Fine Dining Customer Experience 78

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. Historically, restaurants have been slow to adopt innovative technology. Based on necessity and a will to survive, restaurants in every sector of the industry have been pivoting to meet customer expectations.

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Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

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2021 Fast Casual Mobile Ordering Guest Recovery 190

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

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Foodable

APRIL 5, 2022

Listen to "Designing to the Customer Journey | Season 6, Vol. We've also been making significant investments in technology and the things to drive the off-premise experience”. When asked about the brand's latest concept, FLIP’D by IHOP, Gladstone says, “FLIP’D is a fast casual version of IHOP.

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Design Fast Casual Seasonal Menu Hospitality 67

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year.

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2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand.

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Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Plant-based eating was previously limited to some selected restaurants and casual cafes. However, restaurants have begun experimenting with vegan menus, elevating what was once a niche dietary option into a genuine culinary trend.

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Fine Dining Fast Casual Food Supply 2022 221

7 Shifts

SEPTEMBER 20, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software. But that was the 90s.

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Modern Restaurant Management

NOVEMBER 29, 2019

But there are also some areas where innovation is needed. This might mean weaving elements of fast-casual dining into your design. A Forbes report detailing an interview with industry expert Jason Clampet highlighted the growing move toward spaces designed for Instagram users. The need for upgrades is clear.

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Modern Restaurant Management

SEPTEMBER 21, 2021

According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States. However, to offer a truly customizable experience, operators should also allow their customer to be in control of the quantity of each ingredient in their meal.

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Dietary Restrictions Online Ordering Customer Experience Fast Casual 189

Foodable

FEBRUARY 10, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. While innovations can help, they can only build on a solid foundation. “At

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POS Fast Casual Customer Experience Casual 64

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Britt Mills, Senior Director of Customer Experience at Mobiquity.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

JANUARY 23, 2020

Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2. Create an experience. Fine dining, fast casual, etc.) What will your atmosphere and experience be? Choose your location wisely. Manager, Mercato Italiano.

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2020 Hiring Cash Management Education 335

Aaron Allen & Associates

MAY 10, 2024

This article delves into how innovative financing structures can not only safeguard but also propel your business forward in uncertain times. This shift can lead to better overall performance and customer satisfaction. This strategic expansion can be crucial for gaining market share and accessing new customer bases.

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Hospitality Fast Casual Cash Management Hotels 52

Modern Restaurant Management

NOVEMBER 8, 2022

Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. The objective of this book is to demonstrate that people shouldn’t be afraid of experimenting in the kitchen, and only use recipes as guidelines. Probably I do. They will be the ones helping to pay the bills.

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Food Book Leadership Travel 180

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

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2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option. Dedicated Take-out Area for Staging.

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Fine Dining Online Ordering Dine-in 2007 244

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

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2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

NOVEMBER 4, 2019

Based on the success of the early trial, restaurateur Peter Condouris has designed a comprehensive menu, which will coincide with the restaurant’s regular menu each Monday. “The restaurant scene was the natural next step for Meatless Farm following our fast-growth in grocery stores across the globe.

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Fast Casual Seasonal Menu Innovation Customer Experience 112

Modern Restaurant Management

OCTOBER 22, 2020

“Today’s customer wants a frictionless, safe experience and we’re evolving to meet that need quickly with these new formats,” said Tim Welsh, Chief Development Officer at QDOBA. designed with high-rent urban areas in mind. designed with high-rent urban areas in mind. Holsom by Yogurtland.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Foodable

DECEMBER 7, 2020

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Chapman serves as a structural packaging designer, and Mardi is an innovation strategist.

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Fast Casual Casual Innovation Customer Experience 61

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. “White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Aaron Allen & Associates

FEBRUARY 15, 2024

In this context, the only way to work your way out of inflation is innovation. From POS to robotics to commercial kitchen equipment , the landscape is changing and the B2B approaches to get to the end customer are changing as well. Due Diligence to Get to the Answer M&A activity surged back in the restaurant industry in the U.S.

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2002 Point of Sale 2023 Back of House 52

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. for the first time, including innovative designs that give a modern touch to the brand’s Southern Brazilian heritage, as well as a standalone butchery. .”

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Aaron Allen & Associates

SEPTEMBER 29, 2022

For those looking to create a new concept, if doing less than 20 units it’s often better to franchise — think of all the costs involved in creating a new concept, including logos, training manuals and standard operating procedures, design, operational and systems, everything would have to be created from scratch. Transfer fees?

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Franchise Franchising Fast Casual Advertising 98

The Restaurant Times

APRIL 12, 2023

Geoff Alexander is known as one of the key pioneers of technology and innovation in the food and beverage industry. From being one of the firsts to introduce online ordering to adopting Web3 and NFTs, Geoff has led the adoption of some of the most challenging innovations of our times. and Canada. Kermit the Frog green.”

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Leadership Social Media Fast Casual Online Ordering 52

The Restaurant Group

DECEMBER 31, 2020

The industry and its many players have experimented, failed, succeeded, but most importantly, gained a tremendous amount of knowledge this year. Heavy restrictions and consumer fears have made the traditional indoor dining experience a thing of the past. We operate in an industry that is nothing if not innovative.

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2021 Kitchen Safety Food Safety Fast Casual 78

Lavu

JANUARY 21, 2020

One of the major factors that can detract customers from your restaurant is long lines and long wait times. Customers want to make their orders and have their food delivered as fast as possible. It makes the food ordering process more efficient and eliminates customer frustration over waiting in line to place their orders.

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Fast Casual Point of Sale Customer Service Food Order 78

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Staying nimble given the fluid environment.

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Front of House Back of House Online Ordering Kitchen Safety 209

Apicbase

SEPTEMBER 23, 2022

The level of quality, service and innovation is high. These restaurants are scaling fast, and quite often venture far beyond their country of origin. Fast Casual Restaurant. Casual Restaurant. Fast Casual Restaurant. With the traditional elements of pizza, they create a new experience.

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