Modern Restaurant Management

APRIL 30, 2024

For restaurants, LTOs create new avenues to connect with customers and generate opportunities for chefs to expand offerings. Any quick-service restaurant endeavoring to increase consumer engagement and create a dynamic brand needs to consider making LTOs a significant part of their menu development.

Food Supply 198

Food Supply Seasonal Menu Supplies Design 198

Modern Restaurant Management

OCTOBER 27, 2020

Extraordinary times always seem to lead to extraordinary innovations, and the restaurant industry is currently in the midst of perhaps the greatest time of upheaval, ever. And yet, despite the high unemployment, Quick Service Restaurants are one of the few sectors still hiring in massive numbers. Rethink the Restaurant Experience.

Innovation 223

Innovation Hiring Mobile Ordering Kitchen Safety 223

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Additionally, by fostering a culture of continuous learning and innovation, establishments are positioning themselves as forward-thinking leaders in a competitive market.

2024 203

2024 Food Supply Kitchen Safety Influencer 203

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences.

Fast Casual 118

Fast Casual Fine Dining Customer Service Casual 118

The Restaurant Group

JANUARY 26, 2023

How Important Is A Commercial Kitchen Design? Where commercial kitchen design is concerned, more is expected and demanded. These kitchens are used more heavily than residential kitchens and their effective design contributes to a restaurant’s success. Involve your chef or food service department in this process.

Design 78

Design Kitchen Safety Food Safety Front of House 78

Modern Restaurant Management

MARCH 14, 2024

The days when the sommelier’s intuition, refined through years of experience and sensory development, solely guided wine selection are evolving. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

Events 189

Events Innovation Customer Experience Technology 189

Modern Restaurant Management

OCTOBER 29, 2019

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Innovation Through Service.

Innovation 146

Innovation Menu Back of House Front of House 146

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion by 2027.

Technology 197

Technology Online Ordering Mobile Ordering Customer Service 197

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. When a menu lacks continuity, then the experience suffers and the customer is left – confused. [] AN ATTEMPT TO PLEASE EVERYONE.

Menu 393

Menu Seasonal Menu Front of House Café 393

Modern Restaurant Management

AUGUST 2, 2023

In the demanding world of the restaurant industry, success is not solely reliant on exceptional food and service. By understanding customer behavior, strategically placing high-profit items, and incorporating innovative pricing strategies, restaurant owners can transform their menu into an influential factor driving business success.

Menu 167

Menu Cash Management Seasonal Menu Influencer 167

Black Box Intelligence

MARCH 4, 2021

Innovation was already under way for the restaurant industry in this area; the pandemic simply accelerated it. Innovation was already under way for the restaurant industry in this area; the pandemic simply accelerated it. These next-generation restaurant units address customer demand for a seamless ordering and pick-up experience.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

The Restaurant Group

JANUARY 12, 2021

Restaurant Design and Layout. As restaurants and bars reopen across the United States, there is still a lot of uncertainty around the measures needed to create a safe yet pleasing experience for the patrons. Let’s explore some creative restaurant design ideas to accommodate diners and shift customer perspective.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. They also extend to customer-facing areas of the business. The impact of AI on gathering customer feedback is truly revolutionary.

2024 124

2024 Dietary Restrictions Customer Experience Customer Service 124

The Restaurant Group

OCTOBER 8, 2020

Changes to Restaurant Design as a Result of COVID-19: Permanent or Temporary? The global pandemic has changed nearly every aspect of our lives – from the way we interact to the way we gather, and, especially, the way we approach the restaurant experience. As a result, there are several changes to restaurant design underway.

Design 78

Design Seating Customer Experience Dine-in 78

The Restaurant Group

FEBRUARY 21, 2022

But service efficiency can make or break a restaurant. So restaurant owners need to pay close attention to the design and layout of their kitchens and bars to maximize the efficiency of their service. In this article, we’ll take a look at why commercial kitchen and bar design influence a restaurant’s growth and success.

Design 78

Design Bar Kitchen Safety Food Safety 78

QSR Automations

MAY 2, 2024

In the dynamic world of hospitality, innovation isn’t just a buzzword; it’s what keeps the industry afloat. In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience.

Social Media 64

Social Media Front of House Innovation Technology 64

Modern Restaurant Management

JUNE 13, 2023

Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. Sans preparation and coordination, many new hires (and managers) endure training experiences in the restaurant industry more akin to improvised circus acts than curated brand experiences.

Training 180

Training Seasonal Menu Hiring Customer Experience 180

SpotOn

MAY 14, 2024

SpotOn, as one of the leading software and payment companies in the field, has become a favorite among managers, restaurant operators, and staff thanks to our personalized customer service, competitive money value, and range of tools designed to help any restaurant succeed. Customer service 4.3 overall user rating.

POS 52

POS Point of Sale Customer Service 2024 52

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Customer feedback offers insights into customers satisfaction, needs, and preferences. Customer feedback offers insights into customers satisfaction, needs, and preferences.

Bar 190

Bar Tip Distribution Customer Experience Customer Service 190

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? A well-designed floor plan is the first thing that entices your first-time visitors. It can make or break their experience. So, why wouldn’t you want to make it attractive? Key Requirements for a Cafe Floor Plan.

Design 52

Design Café Customer Service Outdoor 52

Gecko Hospitality

JANUARY 13, 2023

This eventually gave birth to lodging services and by the 1700s, inns came into being. This leisure tourism opened a new world of services like transportation, food and beverages, lodging, travel agencies, entertainment and more. It was this collage of services that eventually become known as the hospitality industry.

Hospitality 88

Hospitality Tourism Innovation Hotels 88

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 209

Compost Sustainability Online Ordering Kitchen Safety 209

Modern Restaurant Management

JULY 21, 2021

After many months of home cooking and mixed success with baking experiments, most of us are really looking forward to meeting up with a group of friends for a tasty meal in a restaurant. Add to this that some people have become much more conscious of contact, space and hygiene – adding a new layer to the restaurant experience.

Design 190

Design Customer Experience Dine-in Innovation 190

ChowNow

OCTOBER 26, 2023

But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? The goal was to see what factors influence customer satisfaction the most, and SoundHound used two methods to find out. TL;DR: Tech boosts satisfaction SoundHound recently conducted a survey of over 1,000 U.S.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

7 Shifts

FEBRUARY 5, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Many services also allow you to add your recipes in and calculate actual food costs. There’s a wide range of options available that take the entire process online. But that was the 90s.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

APRIL 3, 2023

an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. Tip pooling, service charges, and transparency are all ways these four restaurant operators are leading the charge into a new era for restaurants. Huang intentionally designed the service model to be simple.

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

Modern Restaurant Management

JANUARY 9, 2024

With continued innovations happening across the industry to make these sustainable offerings even more accessible-from online ordering of sustainable food packaging to rapidly expanding plant-based protein options-finding ways to improve the ecological impact of one’s business is easier than ever before.

2024 110

2024 Sustainability Consumer Goods Food Supply 110

Modern Restaurant Management

OCTOBER 6, 2023

In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making. Elevating customer experiences. IoT is also improving the overall customer experience.

Food Safety 202

Food Safety Operations Management Management 202

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. Benefits can include: Increased efficiency: Ghost kitchens are designed for efficiency with less staff, and can help restaurant owners save time and money. Table of Contents.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. Franchisees’ Staff Franchisees’ team members represent the first contact customers have with your brand, and that first impression matters. You get to their head and to their heart.

Communication 189

Communication Franchise Franchising Leadership 189

Modern Restaurant Management

OCTOBER 8, 2020

AR technology enables the customer to use their own smartphone to display immersive 3D models onto a surface in front of them. With the explosion of Instagram and Google photos of cuisine, customers are already gaining a clearer picture of the actual status of menu items. They made their first forays on social media.

Social Media 247

Social Media Customer Experience Technology Customer Service 247

Modern Restaurant Management

MARCH 22, 2022

Restaurant owners must develop new ways to work more efficiently and attract more customers. Scanning these barcodes lets customers view menus, order and pay on their mobile devices—this reduces physical interactions to keep diners and employees safe. Food Delivery and Service Robots. Technology in the Restaurant Industry.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Customer Service 203

Modern Restaurant Management

FEBRUARY 16, 2023

We have distinguished ourselves in a number of ways including innovation, brand, and quality. In terms of innovation, we are constantly thinking five steps ahead of our competitors to create new products inspired by pop culture, our customers, and what’s trending. Just like with marketing – listen to your customers.

Sustainability 184

Sustainability Social Media Customer Experience Consumer Goods 184

Goliath Consulting

JUNE 8, 2023

From conceptualizing your vision to providing exceptional customer experiences, these strategies will set you on the path to culinary triumph. Delve into considerations like cuisine, ambiance, and overall atmosphere, creating an enticing experience that sets you apart from the crowd.

Dietary Restrictions 78

Dietary Restrictions Email Marketing Social Media Customer Experience 78