7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Staff training needs to strike a delicate balance of being welcoming and informative. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

DECEMBER 6, 2019

Written KPI parameters and the definition of success should be accessible by all staff members for easy reference. In the restaurant industry, several food safety and operational issues are consistent issues across restaurants, no matter if they are fine dining, casual dining, fast casual, or quick service restaurants.

Food Safety 284

Food Safety Catering Fast Casual Food 284

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. In this guide, we’ll cover: What is customer retention.

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

7 Shifts

AUGUST 2, 2024

Below are some key restaurant metrics you should be tracking for your restaurant: Cost of goods sold (COGS) The cost of goods sold refers to the amount it costs to produce an item on your menu. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

SpotOn

FEBRUARY 26, 2025

If you're a fast-casual place and only offer a couple of alcoholic beverages, then "alcohol" should be enough. Health insurance, retirement plans (401(k)), paid time off (PTO) (vacation, sick leave, holiday pay), workers compensation, and meal discounts Training and onboarding. Think of your lease, insurance, and licenses.

Point of Sale 90

Point of Sale License Insurance POS 90

7 Shifts

AUGUST 7, 2024

This is commonly referred to as a percentage. A restaurant that serves fresh swordfish with grilled vegetables, for instance, will probably have a higher food cost percentage than a fast-casual restaurant that serves fried fish and chips, since the fish may come frozen and the french fries can be bought in bulk.

Food 370

Food Seasonal Menu Inventory Pricing 370

7 Shifts

SEPTEMBER 10, 2021

Tim Berry refers to this as your market-defining story and explains: “A really good market-defining story explains the need, or the want, or—if you like jargon—the so-called “why to buy.” Fast casual chain Sweetgreen's missions statement has helped it exapnd to 75 locations since it's founding in 2007. Fast Food & Fast Casual.

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 31, 2025

Fast-casual visits overall were down 3.8 Strong consumer interest in prepared foods, commissary and beverage options has led convenience stores, often referred to as c-stores, to compete much more aggressively with quick service restaurants and fast-food chains. In December, QSR restaurants overall saw visits decline 2.9

Marketing 221

Marketing Loyalty Program 2024 2025 221

Foodable

JANUARY 6, 2022

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. She also handles the IT Department and does all of the online learning, training videos, and management systems.

Hospitality 105

Hospitality Fast Casual Casual Training 105

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Step-by-step process to becoming a restaurant manager Becoming a successful restaurant manager involves getting relevant education and training and building hands-on experience in the industry.

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

OCTOBER 16, 2019

Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level. This new offering from Rouxbe comes at the right time, as there is a significant need for an industry-wide training option on the key fundamentals of plant-based cooking.” ” Presto's New Vision.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Embrace the Suck

JUNE 13, 2022

I often refer to it as The Combination to Restaurant Success. Training systems are another critical element to the foundation that many don’t give the respect it deserves. In my coaching programs, we follow the 70:20:10 method for training (known as blended learning). It only takes one bad apple to ruin culture.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

EATER

SEPTEMBER 11, 2024

Her lack of formal culinary training was a source of insecurity until she realized that “I went through the same crash course that other untrained cooks go through — I just had the opportunity of doing it publicly,” she says. Take, for example, the fact that at the time of our interview Doiron hasn’t yet “made a cucumber,” as she says.

Food 295

Food Social Media Point of Sale Book 295

Sante

MARCH 22, 2020

Our relationship started as a casual friendship, and over time we have come to laugh or cry together over many different stages of life including motherhood, recipe successes or failures, and sourdough starter tweaking. Sometimes the comfort level with friends made during adulthood is more serious or formal.

Consumer Goods 255

Consumer Goods 2013 Agriculture Specials 255

Lavu

NOVEMBER 17, 2023

This process, often referred to as determining the “profit margin by subtracting,” includes factoring in the cost of ingredients, labor costs, overhead expenses, and other operational expenses. Casual Dining Restaurants Casual dining restaurants offer relaxed atmospheres with moderately-priced menus.

Fast Casual 138

Fast Casual Food Truck Fine Dining Loyalty Program 138

The Restaurant Times

APRIL 27, 2022

Steps To Open A Casual Dining Restaurant In The USA. A casual dining restaurant serves moderately-priced food in a comfortable and laid-back setting. In a typical casual dining restaurant, guests are waited on by servers and bartenders. To open a casual dining restaurant, you need to plan and decide the basics.

Dine-in 52

Dine-in Casual License Certification 52

Restaurant365

DECEMBER 11, 2020

Café Bricco is a casual hotel eatery offering New American eats. But moving forward with Bricco Dining Group, he wanted to use data to train managers to run their restaurants more efficiently. His training is focused on ensuring that managers can make informed, data-driven decisions on their own.

Dine-in 78

Dine-in Training Management Management 78

Restaurant Engine

MAY 14, 2025

They are more likely to refer others to your restaurant. This can be especially effective for cafs, casual dining spots, or lunch-focused venues. Step #5: Train Your Staff As you train your staff, dont forget to teach them about your loyalty program. Loyal, repeat customers: Spend more per visit. Return more frequently.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Modern Restaurant Management

DECEMBER 12, 2019

“Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler. Erik Mallon will serve as Senior Director of Franchise Development, and Jim Hicks assumes the role of Director of Operational Services and Training. A rebrand (June). A new tech suite (September).

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

MAY 27, 2020

Enhanced training, signage, and behavioral “nudges” Implementing health checks and temperature monitoring. Ensuring proper handwashing and employee training will be critical, as well as proactively and thoughtfully communicating these practices to customers. "PathSpot Installing plexiglass barriers at checkout.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

360Training

JANUARY 14, 2020

Here’s everything you need to know: age restrictions, qualifications, the kind of training that might be required in your area, and potential future career paths. ” What Kind of Training Do Restaurant Servers Get? Most restaurants provide some degree of “on the job” training for new employees.

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

Modern Restaurant Management

JUNE 28, 2024

. “Customers are being forced to make decisions between groceries and restaurants, with full-service restaurant inflation about two times that of groceries in the past year and fast food and fast casual restaurants prices up three times the rate of groceries.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Open for Business

MARCH 1, 2023

An employee referral program takes this simple, casual interaction and creates a system around it. Candidates are pre-screened Though it’s hardly an official background check or complete reference check, referred candidates are effectively pre-screened. Referred applicants are more likely to accept the offer.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

The Restaurant Times

MARCH 7, 2021

The restaurant industry that was once referred to as male-centric is now going through a metamorphosis with women increasingly taking the lead. The institute provides vocational training in a secure and professional environment for mentally-challenged people. 10 Inspiring Indian Women Reshaping The Future Of The Restaurant Business.

Food Truck 98

Food Truck 2012 Fine Dining 2016 98

Ken Burgin

FEBRUARY 21, 2020

For casual or hourly staff, we request one week’s notice, or longer if possible. Many businesses now offer only a short statement with start and finish dates, not a full reference. Was the training rushed or inadequate? It may be in the Staff Manual somewhere, but even better if it’s also o n the noticeboard. ‘If

Fast Casual 78

Fast Casual Uniforms Management Management 78

A Wine Story

FEBRUARY 10, 2022

As we walked through the vineyards, he showed me the plots dedicated for experimental plantings of the Sagrantino grape regarding training methods and clonal selection, performed in tandem with the University of Milan. At under $20, these IGT wines are perfect for weddings as well as to enjoy on more casual occasions. Scacciadiavoli.

Vineyard 130

Vineyard Education 2000 Certification 130

Open for Business

APRIL 19, 2023

The exit interview shouldn’t be a casual chat. It offers many of the same benefits and the additional perk of being able to capture a recording so you can refer back to it if needed (be sure to ask permission before recording anyone). How do you think training could be improved? How did they respond?

Take-out 78

Take-out Training Reference Small Business 78

Margin Edge

AUGUST 6, 2019

In quick-service restaurants, with a high turnover of sometimes minimally trained staff, video monitoring can help identify and prevent theft or portioning issues. External References: Accounting Tools: Perpetual Inventory System. Fast Casual: Waste Not, Want Not, Profit More.

Dine-in 69

Dine-in Food Point of Sale Seasonal Menu 69

Restaurant Clicks

SEPTEMBER 12, 2021

The highly trained chefs have taken familiar dishes and added unfamiliar elements to make them unique and satisfying. Set inside a casual restaurant, you can settle back and relax on a date or in a group setting while enjoying a fantastic meal. Be sure to reference this guide so that you don’t miss out on the top choices in the area.

Online Ordering 137

Online Ordering Reservations Food Order Take-out 137

SpotOn

SEPTEMBER 30, 2024

There's room for fast food chains, fine dining restaurants, and casual dining restaurants, steakhouses, falafel spots, taco trucks. Contemporary casual restaurants Contemporary casual restaurants are a newer restaurant concept. You probably don't need a reservation to visit nearby casual dining establishments.

Fast Casual 52

Fast Casual Food Truck Fine Dining Brewery 52

Open for Business

MARCH 1, 2023

The cost of living in a specific area factors into the going rate for a job, and salaries at fast casual restaurants differ dramatically from those in fine dining. Top three skills needed: Willingness to learn Strong work ethic Cleaning skills Cashier job description This role mainly pertains to counter service or fast casual restaurants.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78

The Restaurant Times

DECEMBER 26, 2020

Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Make sure that you follow all the necessary sanitation and social distancing protocols in the post- COVID environment and see that your staff is thoroughly trained. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

JULY 16, 2024

purchasing is centralised recipes and menus are costed optimised delivery schedule deliveries made to outlets receiving training needed And another one: Example: Food specs policy #1 “Outlets in the ABC group have menu items that require the use of Grade: Prime cuts. Still potentially good for fast-casual and similar foodservice chains.)

Operations 98

Operations Inventory Point of Sale Food Order 98

Restaurant Clicks

FEBRUARY 21, 2020

Training employees costs money, and loyal employees are more productive. Budget for this cost in the beginning, taking into consideration the hours it will take to effectively train an all-new staff. Casual sit down? When training your waiting staff, make sure they don’t let people linger at tables for too long.

License 90

License 2020 Food Truck Equipment 90

Clover - Restaurants

MAY 31, 2024

The exact pricing depends on the POS system you choose, but generally costs will fall into the following categories; Initial setup costs: This refers to a one-time initial setup fee to get your POS system up and running. Others may charge for training sessions and integration.

POS 52

POS Cash Management Point of Sale Mobile Ordering 52