Foodable

JULY 6, 2020

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Barron and Dover discuss the evolution of technology and operations in the fast casual industry.

Fast Casual 101

Fast Casual Casual Operations Consumer Goods 101

Modern Restaurant Management

FEBRUARY 28, 2024

Fine-tuned scheduling, proactive management, and continuous training harmonize staff efforts with the fast-paced QSR landscape, ensuring teams align with business goals and evolving demands. Casual Dining In today's casual dining sector, the focus is on blending operational efficiency with a welcoming atmosphere.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

Foodable

MARCH 3, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

Fast Casual 52

Fast Casual Casual Fine Dining Technology 52

Modern Restaurant Management

OCTOBER 20, 2022

Therefore, businesses are beginning to prioritize English language training, as it results in better efficiency, productivity, and ultimately profitability of the industry. In the casual dining sector, 73 percent of workers do not have English as their first language, and in hotels, 50 percent of workers are non-native English speakers.

Communication 166

Communication Hospitality Fast Casual Customer Service 166

Foodable

JANUARY 6, 2022

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. She also handles the IT Department and does all of the online learning, training videos, and management systems.

Hospitality 105

Hospitality Fast Casual Casual Training 105

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. casual dining vs. fine dining). Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. Enhance service speed: Train the waiting staff to work quickly and efficiently, minimizing the time taken to serve and clear tables.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

DECEMBER 29, 2023

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations: Staffing Shortages : We’re still 14,000 restaurant jobs short of where we were in February of 2020. It starts with more robust general job training. Some folks sense the uneasiness among their staff.

Technology 120

Technology Front of House Fast Casual Back of House 120

Restaurant365

DECEMBER 11, 2020

Café Bricco is a casual hotel eatery offering New American eats. But moving forward with Bricco Dining Group, he wanted to use data to train managers to run their restaurants more efficiently. His training is focused on ensuring that managers can make informed, data-driven decisions on their own.

Dine-in 78

Dine-in Training Management Management 78

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. This requires shared hiring, training, and supplier management.

Management 370

Management Management Document Hiring 370

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. We have regular casual conversations with our team members at various different points of their journey with us. During the pandemic, many service workers either left or were forced out of the industry and never returned. What is it that makes you tick?'

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

AUGUST 30, 2022

In my experience, when labor issues arise, training and education of the crew are the first things to suffer. It’s impossible to track training for all these employees as they come and go unless you have reliable systems. Make sure that your team is trained and that you have documentation to prove it.

Food Safety 159

Food Safety Technology Kitchen Safety Food 159

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

7 Shifts

JANUARY 23, 2020

Plan out your labor costs (costs associated with staffing) by researching average wages in your area, suggested training costs, and any benefits you’ll provide. Training before opening. Fine dining, fast casual, etc.) You only get a first impression once” — Chris, Score on Davie Location ?? Jessica, A Dopo Pizza. ?. ?.

2020 335

2020 Hiring Cash Management Education 335

Lavu

NOVEMBER 17, 2023

Casual Dining Restaurants Casual dining restaurants offer relaxed atmospheres with moderately-priced menus. Despite increasing competition from fast-casual restaurants, they adapt menus, service, and experiences to stand out and offer the best deal. Their profit margins are around 6.5

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The segments with the weakest 3-year growth remain family dining and casual dining. Limited-service includes quick service, and fast casual.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

FEBRUARY 19, 2024

Our pop-ups are of the fine-dining variety, and we use servers from our casual concept in the same building. The training is different but, in the end, it allows us to raise the level of service in each and offer opportunities for employees to learn about serving in different environments." We must pay close attention to service.

Fine Dining 106

Fine Dining Seasonal Menu Dine-in Magazine 106

Modern Restaurant Management

DECEMBER 27, 2023

Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. It should encourage managers to tighten their practices in 2024, starting with fine-tuning and documenting policies, and training to help avert over-serving. Conflict resolution training is also a must.

2024 114

2024 Insurance Recruiting Restaurant Law 114

Culinary Cues

AUGUST 19, 2023

Restaurant responded, and in many cases helped to lead the changes brought on by this once casual movement.

Hotels 339

Hotels Influencer Compost Recycling 339

Modern Restaurant Management

JANUARY 30, 2023

This migration could be a goldmine for casual/fast food brands if only they had the people to support them. It’s not unusual for a fast-casual restaurant with over 1,000 locations to manually save the recipes on these drives and then send them to the field teams, and hope they’re properly uploaded.

Technology 179

Technology Fast Casual Waste 2023 179

Modern Restaurant Management

SEPTEMBER 23, 2020

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. While disruptive, it’s an opportunity to fortify your systems, put training materials together and rearrange your establishment to accommodate your customers as safely as possible.

Customer Experience 235

Customer Experience Fast Casual Customer Service Mobile Ordering 235

Restaurant Technology Guys

DECEMBER 25, 2022

French-trained chef Grégoire Jacquet had a vision of a local restaurant offering quality fine dining-style food with the convenience of a quick carry-out experience.

Technology 88

Technology Innovation 2002 Fast Casual 88

Clover - Restaurants

MAY 31, 2024

Training and integration costs: Clover offers free training and support for integrating your POS with existing technology and tools. Others may charge for training sessions and integration. You can identify your top employees, and apply the sales and customer service tactics they use in new employee training.

POS 52

POS Cash Management Point of Sale Mobile Ordering 52

Aaron Allen & Associates

SEPTEMBER 29, 2022

For those looking to create a new concept, if doing less than 20 units it’s often better to franchise — think of all the costs involved in creating a new concept, including logos, training manuals and standard operating procedures, design, operational and systems, everything would have to be created from scratch. Small wares and inventory.

Franchise 98

Franchise Franchising Fast Casual Advertising 98

Modern Restaurant Management

MARCH 8, 2023

If they take the risk of stepping outside their homes, diners look for more than casual, throw-away experiences. Restaurateurs don’t all have the skill set for social media; they’re not trained marketers, photographers, or influencers. How Can Restaurateurs Create Memorable Experiences for Patrons?

Social Media 171

Social Media Customer Experience Website Management Customer Service 171

7 Shifts

MARCH 31, 2023

“If your managers are actually spending time with people and really kind of connecting with them and setting goals for them and saying, ‘Hey, you're a food runner now, but I want you to be a server in six months or a year, or maybe you wanna be a chef one day, like, let's get you training there.’ I think that's really a crucial part of it.”

Hiring 195

Hiring Front of House Back of House Document 195

The Eat Restaurant

NOVEMBER 9, 2021

Fine dining restaurants are very different from your casual restaurant next door. This is why it’s important to ensure that your front-of-house staff is well-trained to provide a top-notch customer experience.

Fine Dining 78

Fine Dining Front of House Back of House Customer Service 78

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 125

Fast Casual Food Safety Loyalty Program Customer Experience 125

Modern Restaurant Management

FEBRUARY 17, 2023

By restaurant category: 50 percent reported using quick-service restaurants “more” or “much more” 36 percent increased visits to full-service restaurants 39 percent increased visits to casual eateries 39 percent increased visits to breakfast restaurants So who are these frequent users? Hint: rewards help.

Loyalty Program 166

Loyalty Program Mobile Ordering Customer Service Online Ordering 166

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

EATER

MARCH 19, 2024

“To me the word ‘brasserie’ means a nice French eatery that features many classic menu items like steak frites, steak tartare, coq au vin, and more,” and the ambiance should be refined but still casual enough to visit on a weeknight. Some take a more playful approach — at D.W. The brasserie and the bistro are distinctly not fine dining.

Food 104

Food Fine Dining Seasonal Menu Dine-in 104

Goliath Consulting

APRIL 4, 2023

Independents Remain Strong During the height of COVID-19, the survey found that the top three concept segments include Casual Dining, Fast Casual, Build-to-Order and Carryout/Delivery. According to the report, this trend will accelerate in the coming years. The market segments up to 89% of the independent pizzeria market. Contact us.

2023 78

2023 Fast Casual Point of Sale Email Marketing 78

Aaron Allen & Associates

MAY 3, 2024

Restaurant Advisory Services … BUT SOME CASUAL DINING RESTAURANT CEOs ARE USING THE RIGHT STRATEGIES TO BOOST SALES… The casual dining sector recovered in 2023, and many chains recorded healthy same-store sales growth (leading the pack were Texas Roadhouse, Maggiano’s, and Kura Sushi USA).

2024 52

2024 Fast Casual 2023 2025 52

Mad Mobile

FEBRUARY 5, 2024

The tableside ordering tablets have the same POS interface, making it easy to use without requiring much training. Family and casual dining restaurants thrive with table ordering systems Taking the whole family out to dinner, especially with young children, can be stressful enough as it is.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

The Rail

MAY 15, 2024

Understanding the Counter Service Restaurant Concept Counter service restaurants , also known as quick service restaurants (QSR) or fast-casual spots, offer a quick and convenient meal without the full-on fanciness of a traditional table service restaurant. More casual, relaxed dining atmosphere.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

7 Shifts

JANUARY 10, 2024

Turnover is almost zero and staff are focused on training each other and making each other better. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g., How has it impacted the team and restaurant over time?

FOH 221

FOH Front of House Customer Service Back of House 221

Goliath Consulting

AUGUST 1, 2023

These establishments are known for their casual atmosphere and pair well with the Western trend of social dining. 4 This elevated dining experience can be adapted to a more casual, accessible setting without losing its essence, bringing a touch of sophistication to any restaurant.

Innovation 78

Innovation Fine Dining Email Marketing 2021 78