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Value Is the New Battleground for Loyalty

Modern Restaurant Management

based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. Guests are significantly pulling back their discretionary spending, which is directly influencing when, how, and what they choose to order at quick-service and fast-casual restaurants.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

So much data is generated at every point within a restaurant, whether fast casual or fine dining. Infusing AI into the content and analytics mix has also sparked conversations with restaurant leaders on how to scale operations and determine how fast content can be produced and updated. Data, Data, Data. – Sharon Olson.

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Streamlining Restaurant Renovations with 3D Modeling and Design Technology

Modern Restaurant Management

How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue. Whether emulating a fine dining experience, refurbishing a fast-casual concept, or adapting to new food trends, 3D modeling empowers you to execute your vision confidently and clearly.

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Restaurant Staffing Crisis Solutions: Experts Weigh In

Modern Restaurant Management

“Wages across the country are definitely up for the industry, in virtually every location. “We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. .” Gagnon noted short-term solutions including sign-on bonuses and quick pay options.

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MRM EXCLUSIVE: Five CX Strategies Restaurants Can Use to Gain a Competitive Edge During Challenging Times

Modern Restaurant Management

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. Above-average CX doesn’t just happen, and it definitely doesn’t happen overnight.

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‘Being Adaptable and Responsive to Changes in the Industry Landscape Is Key’

Modern Restaurant Management

Joe Gale has more than 30 years of sales, operations and account management experience, including 20 years with Coca-Cola North America Foodservice where he worked closely with numerous QSR and fast casual brands. A genuine passion for fresh food and previous restaurant or business experience are also important.

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Expected Effects of the COVID-19 Pandemic on Restaurants

Modern Restaurant Management

Apart from always being more profitable, large fast casual chains could exploit the situation and simply buy out the out-of-business bistros located at the nicest downtown corners. Such restaurants will definitely thrive from risk averse diners who prefer to feel safe at all costs.

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