Modern Restaurant Management

NOVEMBER 20, 2024

Studies show that 89 percent of America's 48 million annual foodborne illness cases are linked to inadequate handwashing. Data shows that many foodborne illness cases go unreported until an outbreak occurs. The operators who will maintain trust are those who recognize that safety must be both rigorous and evident to guests.

Food Safety 419

Food Safety Kitchen Safety Food Food Supply 419

Modern Restaurant Management

JANUARY 8, 2025

What Can Be Done : Professional services can provide statistics and case studies illustrating the cumulative impact of cooking oil waste. These pieces typically highlight the collective effect and can encourage more responsible practices, regardless of the amount of oil dealt with.

Management 424

Management Management Recycling Sustainability 424

The Eat Restaurant

FEBRUARY 3, 2025

Our latest case study takes a look at Bombay Bungalow - a newly re-branded and re-named traditional meets contemporary Indian restaurant located in the popular Beach area of Dubai's Jumeirah Beach Residence (JBR). Learn how to make the most out of your management system" src="[link]

Reservations 109

Reservations Casual Take-out Serving 109

Modern Restaurant Management

JANUARY 24, 2025

Tamon Ewell, an undergraduate food studies student who worked in the dining hall, standing in front of two of the induction stovetops In addition to these courses, what are the best ways for chefs and restaurant operators to better familiarize themselves with induction cooking? With gas that isn’t the case.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

MAY 27, 2025

The Golden Corral data breach provides an instructive case study. The cases of Yum! Throughout the process, maintain detailed records of all response activities, discovered evidence and remediation steps. This documentation is crucial for both regulatory compliance and insurance claims.

Insurance 283

Insurance Document Employee Relations 2023 283

Modern Restaurant Management

JANUARY 16, 2025

In 2023, a study carried out in Europe and North America took a much closer look at delivery sustainability. In many cases, government incentives and tax reductions boost the sustainable process of e-commerce when it comes to deliveries. In turn, this helps reduce the risks of pollution affecting climate change.

Sustainability 251

Sustainability Delivery Food Recycling 251

Modern Restaurant Management

OCTOBER 25, 2024

A recent study — Food Waste on Food Service — reported that, on a global scale, around $2.6 For instance, in many cases, the water used for rinsing vegetables can then have a second life in producing stock. This is one of the most significant areas of inefficiency for any food business.

Waste 311

Waste Equipment Inventory Customer Service 311

Modern Restaurant Management

MARCH 16, 2023

A recent MRC study reveals that 65 percent of respondents find it’s important for businesses to create a compelling atmosphere through music and 54.9 Data from this case study shows that sales decreased by 4.3 percent when random hits were played compared to no music at all while sales jumped 9.1

License 473

License Loyalty Program Customer Experience Customer Service 473

ChowNow

FEBRUARY 7, 2025

In this case, that will be: $2000 revenue 50 orders = $40 AOV For the day, your AOV is $40you can use this same math to identify your AOV on a monthly or yearly timeline. Theres a growing demand for personalization, with a study showing that 71% of consumers expect it when interacting with a company.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

Modern Restaurant Management

JANUARY 12, 2022

In many cases, customers are coming back to restaurants to eat on-site, but larger scale take-out, curbside, app, and other changes that accelerated in the pandemic show no signs of slowing down. Yes, behavioral economics is the study of human decision making.

Loyalty Program 544

Loyalty Program Customer Experience Social Media Online Ordering 544

Modern Restaurant Management

JANUARY 3, 2022

According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. In other cases, hackers can use QR codes to launch a customer’s payment apps or automatically subscribe them to malicious accounts.

Customer Experience 553

Customer Experience Consumer Goods Customer Service Mobile Ordering 553

Modern Restaurant Management

FEBRUARY 18, 2025

Statistically, that’s not the case. According to a study by owner.com, 65.4 The truth is most operators fall into the trap of thinking they’ll be the exception, that their restaurant will create generational wealth like Antoine’s in New Orleans or Columbia Restaurant in Tampa Bay.

Social Media 432

Social Media Book Back of House Take-out 432

Modern Restaurant Management

JUNE 19, 2024

In that case, more than half would be interested in joining a membership to receive discounted offerings. The study was in-field in April 2024. In this eighth-wave of the study, Provoke Insights evaluates Americans’ sentiment, shopping impulse behaviors, and trust in the media.

Pricing 450

Pricing Loyalty Program 2024 Magazine 450

Modern Restaurant Management

JANUARY 16, 2025

In 2023, a study carried out in Europe and North America took a much closer look at delivery sustainability. In many cases, government incentives and tax reductions boost the sustainable process of e-commerce when it comes to deliveries. In turn, this helps reduce the risks of pollution affecting climate change.

Sustainability 221

Sustainability Delivery Recycling Food 221

Modern Restaurant Management

SEPTEMBER 13, 2022

In the most extreme cases, restaurants seeking to avoid delays in hiring (often related to inefficient screening processes) may decide to forego background checks altogether, and this puts both employees and leadership in an unnecessarily vulnerable position.

Hiring 530

Hiring Employee Relations Leadership Restaurant Law 530

Modern Restaurant Management

MAY 30, 2023

Fifty-six percent check out the menu – and our recent eye-tracking study with human behavior researcher iMotions builds the case for capturing diners early in the online journey. They’re buying too – 40 percent of respondents place takeout orders on their apps and 30 percent place delivery orders.

Loyalty Program 492

Loyalty Program Social Media Download 2023 492

Modern Restaurant Management

SEPTEMBER 8, 2020

For known viruses, clinical studies have shown favorable results in either killing the microbes or preventing their growth on smooth and textured surfaces. And in most cases, trained professionals are who actually apply the anti-microbial coating to device surfaces using a spray, plastic film or wipe. How It Works.

Dine-in 490

Dine-in Kitchen Safety Operations Point of Sale 490

Culinary Cues

APRIL 23, 2023

Fine, that may be the case but let’s just see. Chef’s study wine. [] WHAT DO YOU KNOW ABOUT THE MEAT YOU BUY: Do you understand the animal and how its anatomy, nutrition, breed, and care determine the quality on your plate? It is the classic diatribe – “I can do that better that the chef.

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

Modern Restaurant Management

MAY 1, 2024

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. To learn more about the study, Modern Restaurant Management (MRM) magazine quizzed Greg Wester, Sr.

Social Media 450

Social Media Mobile Ordering Advertising Website Management 450

Modern Restaurant Management

JUNE 14, 2022

One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. The same study found that About 75 percent of employees steal from their workplace at least once, if not repeatedly. Restaurant theft is expensive. That totals between $3 and $6 billion annually.

Point of Sale 508

Point of Sale Kitchen Safety Back of House Inventory 508

Modern Restaurant Management

OCTOBER 8, 2021

A study commissed by Visa found consumers are spending more on restaurant delivery and online ordering for curbside pickup/delivery of groceries than any other category since the start of the pandemic. Matching the email address of the cardholder and the mobile purchaser.

Mobile Ordering 499

Mobile Ordering Online Ordering Front of House Customer Service 499

Modern Restaurant Management

AUGUST 25, 2020

Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19. ASHRAE studies have shown that displacement ventilation systems to enhance IAQ. Technology will save the day in many cases by eliminating the number of surfaces guests have to touch.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

JANUARY 25, 2021

According to a survey from Full Service Restaurant News and Study Hall Research , weather was the most important consideration for customers when it comes to outdoor dining. According a study from the Simons Advisory Group , an outdoor dining space can boost a restaurant's total revenue by up to 30 percent.

Outdoor 530

Outdoor Technology Customer Experience Dine-in 530

Modern Restaurant Management

MAY 30, 2025

released findings from a new study revealing that consumers are eager to order food via in-vehicle voice assistants – part of a new shift towards voice commerce. According to the independent study of U.S. When presented with the use case of in-route food ordering, 76 percent were interested. The study reveals that the U.S.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

FEBRUARY 5, 2025

This study analyzed search volume data from December 2023 to March 2024 to identify the most popular foods and desserts associated with the Super Bowl in each state. The research team examined nearly 1,300 different types of foods and approximately 300 dessert-related keywords to determine state-specific preferences.

2024 311

2024 Food Order Delivery Sports 311

Modern Restaurant Management

DECEMBER 31, 2020

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. In that case, there may not be any insurance outside the driver’s personal auto insurance. Offering delivery can, without a doubt, lead to more sales for your restaurant.

Delivery 579

Delivery Insurance Customer Service Online Ordering 579

Modern Restaurant Management

SEPTEMBER 13, 2023

The Impact of Understaffing According to a recent study conducted by Legion Technologies, 87 percent of managers were stressed or more stressed about staffing than they were in 2021. For restaurants, staffing shortages have proven to have adverse effects on the business’s bottom line.

Management 520

Management Management Customer Experience Communication 520

Culinary Cues

JUNE 4, 2021

This may not be the case for all, but it surely is true of most. In some cases, there is no excuse; some people are just miserable by nature and they use the limited power of their position to make everyone around them miserable – I get that. Maybe, but I am trying to be real.

Café 450

Café Take-out Blog Training 450

Modern Restaurant Management

MARCH 13, 2025

In 1995, ICE Chairman and CEO Rick Smilow acquired the school and expanded its offerings, adding new courses of study, creating specially-designed facilities, expanding geographically and regularly updating the curriculum to reflect the ever-evolving culinary industry.

Education 251

Education 2000 Sustainability 2015 251

Modern Restaurant Management

OCTOBER 26, 2023

The Case for Mobile Ordering and Delivery As households strive to make the most of their budgets amid rising costs and economic uncertainty, recent data from JLL suggests that many consumers in the U.S. In a separate study released earlier this year, which surveyed over 200 U.S. remain eager to dine out.

Customer Experience 474

Customer Experience Mobile Ordering Loyalty Program Point of Sale 474

Culinary Cues

MAY 21, 2023

In all cases, we remain in control of the technology that serves as an effective tool. Technology, in this case, is socially isolating. Technology, in this case, can be a platform for negative, divisive behavior which can create a wedge among team members in the restaurant or any other organization. How dangerous is this?

Technology 416

Technology Social Media Back of House Front of House 416

Modern Restaurant Management

MAY 20, 2020

A lot of restaurants have seen sales decrease by as much as 70 percent in a lot of cases, with no end to the current situation in sight. According to one recent study, a massive 40 percent of all households in the United States had kids under the age of 18 as of 2019. It isn't just that a lot of websites weren't ready for this.

Mobile Ordering 585

Mobile Ordering Email Marketing Online Ordering Back of House 585

Culinary Cues

JULY 4, 2021

Beef, poultry, pork, seafood of all types, fresh produce, dairy products, and paper supplies are, in some cases, double what they were a year ago! Chefs may very well need to plan menus that change every week or two, or in some cases even daily based on availability and price.

2021 508

2021 Food Supply Seasonal Menu Supplies 508

Modern Restaurant Management

JUNE 4, 2021

That’s a compelling business case for restaurants to focus on the following SEO strategies that can help achieve powerful placement in the Google Six Pack: Google My Business (GMB). Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Modern Restaurant Management

MARCH 14, 2023

Currently, the average US business is losing $300,000 to payments fraud each year according to the latest Financial Census , a study which surveyed 2,750 senior finance executives across the globe – 15 percent of whom work in the retail, catering and leisure industry. The good news is that this doesn’t have to be the case.

Technology 487

Technology Cash Management Employee Relations Website Management 487

EATER

JUNE 9, 2025

I’m Studying for My Level 2 Somm Exam”: A Wine-Optimized Cooler Bag Only you, a wine rep who likes to crush grapes in quaint villages on your off time, can truly know the best bottle for every occasion. “I

Back of House 322

Back of House Outdoor Design Definition 322

Culinary Cues

APRIL 30, 2023

There could be injuries in the first few games that sideline a player for the season, there may not be chemistry with the rest of the team, maybe ego will get in the way, or it could simply be a case of scouting misjudgment. The same applies to any business, in this case – a restaurant.

Employee Relations 503

Employee Relations Sports Pricing Hiring 503