7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Communicating the new schedules was another logistical nightmare. was a pain. It might take 15 minutes, unless I'm really tired.

Operations 370

Operations Book Small Business Communication 370

7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. A tip pool eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. Communication is lacking. The Solution: Standardize team communication.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Moreover, by eliminating unnecessary tasks, staff can focus more on the quality of their work.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. If your restaurant is a number one hit in your area, it may serve you well to open up the exact same concept elsewhere. Replicating an Existing Concept.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

APRIL 24, 2020

And throughout times of crisis, consumers’ expectations for reliable, timely, and mindful communication exponentially increase, leaving marketers with the massive challenge of delivering for all locations. And as a localized marketing strategy is deployed, empathy must lead and inform all communication during this pandemic.

Marketing 467

Marketing Communication Information Sourcing 467

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. A well-managed operation ensures food is stored, prepared, and served according to local health codes. Improve workplace culture with fair scheduling, competitive pay, and open communication.

Operations 195

Operations Management Management Front of House 195

Culinary Cues

MARCH 15, 2021

LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. Until students realize that the one kitchen Robot Coupe must be shared by the entire crew – they will never learn how to communicate and work as a team. How will they measure their success as aligned with these standards or objectives? No matter what – you need to be ready!

Education 587

Education Food Supply Training Communication 587

7 Shifts

JULY 31, 2020

Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day. Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Issues of communication, or lack thereof, is very common in the restaurant.

Management 370

Management Management Document Events 370

Modern Restaurant Management

OCTOBER 8, 2024

Both brands take a people-centric approach, intentionally embedding soft skills like communication, teamwork, and resilience into hiring, training, and management practices. From Soft Serve to Soft Skills My restaurant career began at the local Dairy Queen when I was 15.

Hiring 419

Hiring Cash Management Customer Service Leadership 419

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I Feed it to your staff members and talk about the book while you are engaging in daily tasks. Try “FOOD” on for size.

Technology 418

Technology Front of House Social Media Back of House 418

Modern Restaurant Management

FEBRUARY 26, 2021

Paul, adds they wwere the first restaurant group in the state to sign up for the Sand Creek Employee Assistance Program (EAP) administered through Serving those Serving , a nonprofit dedicated to helping the service industry. ” For him, communication is key. People do not view serving as careers.

Employee Relations 450

Employee Relations Healthcare Insurance Communication 450

7 Shifts

APRIL 13, 2021

It’s a family-owned business, combining more than 60 years of entrepreneurial experience to serve its city. Since opening, Canyons has served over a million fresh burgers, salads, shakes, and more to families, youth sports teams, church groups, dating couples, and corporate events. Never forget another Wing Wednesday ??

Front of House 370

Front of House Point of Sale Back of House Franchising 370

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. The Different Types of Restaurant Apps (With Examples) Each of these restaurant apps serves a very specific purpose that will make operating your business significantly easier.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

DECEMBER 3, 2020

Between mid-shopping meals, family dinners, and work parties, restaurants prepare for their schedule to book up quickly. Many restaurants have had to alter how they serve customers, and some have had to close their indoor dining and become creative with extending patio season. Just make sure you have consent to communicate with them!

Loyalty Program 539

Loyalty Program Seasonal Menu Social Media Email Marketing 539

7 Shifts

SEPTEMBER 16, 2020

Table time limits - To serve as many guests as possible and as safely as possible amidst capacity limits, the restaurant places 90-minute time limits on tables. Your restaurant can communicate changes to its protocol by using a restaurant staff communications tool like 7shifts. FreshSimpleEats #SupportLocal #CilantroandChive ??

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

NOVEMBER 25, 2019

Social media is one of the fastest and most efficient ways to communicate with your target market of potential customers and to engage with existing customers to encourage repeat business. You need to offer good service, value for money, clean toilets, friendly staff, properly served drinks, etc. It’s not just about the food.

Social Media 440

Social Media Marketing Customer Experience Consumer Goods 440

7 Shifts

NOVEMBER 7, 2019

Since then, Ruth and her partners have been at the forefront of the plant-based movement in Canada, serving up crave-worthy food and invigorating juices at our five bustling Toronto restaurant locations (and our sixth location that just opened in West Hollywood!). 3 ways Fresh streamlined team communication with 7shifts ??

Point of Sale 53

Point of Sale Communication Book Events 53

7 Shifts

OCTOBER 1, 2024

Serving fresh, delicious, and well-prepared food can make a big difference in how customers perceive your restaurant. For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

DECEMBER 4, 2019

Most consumers are comfortable with assuming that ‘Golden Chopsticks Palace’ is probably a Chinese restaurant, and that ‘Luigi’s’ is likely to serve Italian food. For a more subtle approach, you might also use typography to communicate this information. Establish Your Atmosphere.

Consumer Goods 418

Consumer Goods Front of House Design Customer Experience 418

Culinary Cues

MARCH 21, 2020

Set the table, serve your dinner in courses, allow enough time to truly enjoy each meal, talk about food and family traditions that surround it – this is the time to truly embrace all the healing power of a meal. [] READ A BOOK. We have lost touch with this important means of communication.

Back of House 446

Back of House Book Communication Leadership 446

ChowNow

APRIL 4, 2025

Youre not just serving foodyoure managing impressions, experiences, and expectations, all in the digital world. When guests see you consistently getting positive reviews, responding to feedback, and showing up online with intention, theyre more likely to book a table, place an online order, or come back for seconds.

Management 195

Management Management Social Media Online Ordering 195

7 Shifts

AUGUST 2, 2022

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). Leaders are there to serve their team. What Danny and many professionals call servant leadership —where leaders work to serve, empower, and uplift their employees, rather than rule from the top down.

Leadership 370

Leadership Webinar Hiring Training 370

Modern Restaurant Management

SEPTEMBER 14, 2022

AI Assistants : Conversational AI can assist customers in communicating with restaurant systems for booking a table, adding a guest to a waitlist, ordering meals, or even answering common questions like ‘do you have vegan food as well?’ Role of AI in Front of House.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

NOVEMBER 11, 2019

According to the data, 65 percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51 percent would be more inclined to book a hotel room that includes a complimentary drink or meal upon arrival. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent).

Travel 298

Travel Food Hotels Loyalty Program 298

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. More than a quarter (28 percent) are using AI for marketing and social media, while 24 percent are using the technology for written communications.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JUNE 8, 2023

For example, our craft cocktail bar The Meadowlark has a distinctly intimate, mid-late 1800s in-home library feel with low ambient lighting, old books on built-in shelves and vintage pieces. However, decor and lighting both play big parts in how we differentiate the “vibe” at each of our concepts.

Back of House 419

Back of House Food Order Magazine 2022 419

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 367

Management Management Operations Mobile Ordering 367

Culinary Cues

APRIL 22, 2020

You can never be too organized or communicate too frequently. Heat those entrée plates until they are almost too hot to handle, chill those salad and dessert plates, and serve them when the temperature is right. [] PRE-MEAL MEETINGS. Meals at home are no different than meals in the restaurant.

Back of House 453

Back of House Point of Sale Take-out Food Order 453

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

MARCH 27, 2024

Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. What do you hope readers take away from the book? The book also offers tools to engage employees, build better, longer-lasting teams them, and boost their performance. Find the need.

Coaching 275

Coaching Franchising Franchise Book 275

7 Shifts

NOVEMBER 5, 2019

They can visit your website to learn about the menu, order ahead before arriving, or book a table. Accessibility Information There are many options here to help you communicate everything your customers will need to know about accessibility, seating, planning options and restrictions, offerings, etc. High chairs. WiFi - paid/free.

Website Management 253

Website Management Customer Service Customer Experience Book 253

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. You get to serve more people your brand of hospitality, and provide more people with jobs and careers. Clear communication for better multi-unit restaurant management. Leading multi-unit restaurant brands are using technology to scale.

Point of Sale 370

Point of Sale Franchising Franchise Communication 370

7 Shifts

OCTOBER 9, 2020

Collect” websites that you admire to serve as inspiration for your restaurant website design makeover by bookmarking links when you come across them. Reservations - Embed your reservations platform’s widget onto your website to encourage customers to book directly through you instead of via a third party. Online ordering - Ditto.

Design 397

Design Online Ordering Website Management Social Media 397

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. They represent what they feel through their art medium.

Employee Relations 449

Employee Relations Training Fine Dining Take-out 449

EATER

MAY 16, 2025

In the face of governmental inaction and lack of communication, the restaurant industry has done what it does best: support its own. In the face of these concerns, the Iocovozzis focus on the fact that restaurants can be sources of joy for their community, and strive to bring that joy to patrons.

2024 208

2024 Tourism Small Business 2025 208

ChowNow

FEBRUARY 12, 2025

Types of Emails Restaurants Can Send Different emails serve different purposes, and mixing up your content keeps your audience interested. Customers get a benefit, and you gain a direct line of communication for future promotions. Weve Got You Covered Preheader: Book your table now for live music, craft cocktails, and amazing food.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195