7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. A tip pool eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. Communication is lacking. The Solution: Standardize team communication.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

7 Shifts

DECEMBER 16, 2022

With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. We used a piece of software called When I Work , and it's supposed to do a lot of the same things that 7shifts does in terms of like scheduling, labor management, and communication. Communication and team engagement.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. If your restaurant is a number one hit in your area, it may serve you well to open up the exact same concept elsewhere. Replicating an Existing Concept.

Management 370

Management Management Document Hiring 370

7 Shifts

MARCH 23, 2022

Since then, the brand has grown to 16 locations across Michigan, continuing to serve those beloved All-American classics. With their original methods of scheduling, communication among staff and management was disconnected. Servers and cashiers had their own text group and that's how they would trade shifts or communicate,” says Buck.

Front of House 369

Front of House Back of House Communication Employee Relations 369

7 Shifts

FEBRUARY 16, 2022

So you call up your downtown manager—and they have staff sitting around with no customers to serve them. Inconsistent Communication Channels. With only so many hours in a day, communicating and managing the scheduling process can be a huge time vacuum. Consistent Channels of Communication. Understaffed, again.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Culinary Cues

MARCH 26, 2022

Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? Plain and simple – social media IS YOUR MOST IMPORTANT PLATFORM FOR COMMUNICATION. Chances are pretty good the answer will be: “Communication.” This is what everyone pays attention to. Guess what?

Cash Management 371

Cash Management Social Media Restaurant Law Communication 371

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

7 Shifts

JUNE 29, 2022

They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. A consistent menu ensures standard serving across locations. Communication Blasts. 7shifts mobile restaurant communication tool. Menu Consistency.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

AUGUST 2, 2022

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). Leaders are there to serve their team. What Danny and many professionals call servant leadership —where leaders work to serve, empower, and uplift their employees, rather than rule from the top down.

Leadership 370

Leadership Webinar Hiring Training 370

Kounta

AUGUST 13, 2019

Communicating in person. From the minute a guest walks into your cafe or restaurant, everything about the way they are greeted, served and cared for, directly affects their impression of you – and therefore whether they’ll return. Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

7 Shifts

JUNE 28, 2023

Chulita has been serving Venice, California locals their brand of Oaxacan food since 2018. Because of this communication bottleneck, scheduling was a "nightmare," and there was an overall dissatisfaction amongst staff, especially in the front of house, when requesting time off.

Front of House 195

Front of House 2022 2023 Communication 195

7 Shifts

SEPTEMBER 1, 2022

Whatever the reason for an item needing to be 86'ed, this restaurant term works really well as a quick way to communicate the need to take an item off the menu. For instance, BOH staff may use it to communicate in any interaction they have. How is eighty-six used? Reengineer the menu.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JUNE 16, 2022

A franchise advisory council is a group of operators selected by their shared franchisor formed in the interest of open communication and shared business growth. Communicate Expectations or an Agenda. The biggest success factor for FACs is communication. Azrin, a partner at Gallet, Dreyer & Berkey. Rotating Members.

Franchise 370

Franchise Franchising Communication Front of House 370

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising. This serves as a demo version of a guest’s visit.

2024 208

2024 Social Media Customer Experience Events 208

Modern Restaurant Management

SEPTEMBER 28, 2023

Digital Kitchen Boards In the bustling environment of a restaurant kitchen, clear communication and efficient workflows are paramount. Digital Kitchen Boards are digitised versions of traditional menu boards that also serve as dynamic tools to enhance accuracy in the food service environment.

Technology 196

Technology Online Ordering Mobile Ordering Customer Service 196

Culinary Cues

MARCH 15, 2021

LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. Until students realize that the one kitchen Robot Coupe must be shared by the entire crew – they will never learn how to communicate and work as a team. How will they measure their success as aligned with these standards or objectives? LACK OF PARTNERSHIPS WITH INDUSTRY.

Education 544

Education Food Supply Training Communication 544

Modern Restaurant Management

MARCH 6, 2023

When these procedures are regularly followed, QSRs have the ability to automate additional operational processes, improving employee productivity and ultimately better serving customers. By modernizing employee task management, quick service restaurants (QSRs) can streamline routine health and safety audits.

Audits 187

Audits Kitchen Safety Mobile Ordering Customer Experience 187

Modern Restaurant Management

OCTOBER 11, 2022

These communications were heavy on discounts and had little brand voice or personality. With new leadership and Bounteous as a growth partner, Blaze evolved their digital strategy, started communicating using their brand story and segmenting based on customer behaviors and brand interactions.

Social Media 217

Social Media Email Marketing Customer Experience Communication 217

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 197

Management Management Food Safety Communication 197

Culinary Cues

MAY 21, 2023

In all cases, we remain in control of the technology that serves as an effective tool. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. We are social animals who, for the most part, thrive on physical interaction.

Technology 340

Technology Social Media Back of House Front of House 340

7 Shifts

MARCH 28, 2023

They want flexible scheduling, improved communication, ways to give feedback, and fast and transparent tip payments. Keep up to date with serving what’s next to learn what the best operators are doing for this generation of restaurants and their teams. And restaurant workers have spoken.

Hiring 370

Hiring Hospitality Management Management 370

Modern Restaurant Management

AUGUST 25, 2023

The first is communication technology, like paging to communicate to guests or back of house communications for personnel and management. For instance, a restaurant with a smaller footprint may not need a paging or staff communication system, but it will always need background music.

Design 166

Design Front of House Back of House Customer Experience 166

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Recommended reading: How to communicate tasks to staff Dress code Kitchen safety, cleaning and sanitizing instructions Health guidelines Employee Health Check is a new feature available free for all 7shifts users.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

SEPTEMBER 13, 2023

While some restaurants may think they are saving money by understaffing, they are really missing out on far more customers by not having the appropriate number of employees to serve patrons at any given time. Giving employees more power over their schedules will improve their experience and overall engagement at work.

Management 208

Management Management Customer Experience Communication 208

7 Shifts

APRIL 15, 2020

Find a dedicated pickup spot If you don’t have drive thru, it’s definitely difficult to serve the customers outside the restaurant. Next, you should create a communication channel for the pickup. The communication should be two-way for the customer to be able to confirm that they are at the pick up point and the food can be dropped.

Online Ordering 362

Online Ordering Email Marketing Social Media Food Order 362

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Communicating the new schedules was another logistical nightmare. Just having a central spot to communicate with the staff as well.

Operations 370

Operations Book Communication Small Business 370

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. You get to serve more people your brand of hospitality, and provide more people with jobs and careers. Clear communication for better multi-unit restaurant management. Leading multi-unit restaurant brands are using technology to scale.

Point of Sale 370

Point of Sale Franchise Franchising Communication 370

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. Unclear communication leads to frustration and a less-than-stellar work experience. Establish clear lines of communication. State by State Breakdown.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. That always is an issue.

Management 370

Management Management Document Communication 370

Culinary Cues

NOVEMBER 20, 2020

Those schools that self-evaluate and communicate effectively with the industry they serve will always be needed. Schools cannot continue to exist in their own bubble – creating content that fails to align with the industry they serve. The question is – are they willing to change?

Social Media 499

Social Media Education Email Marketing Healthcare 499

7 Shifts

JANUARY 21, 2020

With a vision of simplifying labor management for the restaurant industry, 7shifts will continue to focus efforts on hiring a US team to better serve the company’s growing NYC client base and accelerate overall market awareness. Hoboken offers companies a tremendous advantage in growth and scalability,” says Preston Junger, Head of U.S.

Restaurant Law 195

Restaurant Law 2014 Hiring Communication 195

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication. Be thorough in your communication.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

OCTOBER 14, 2022

Communicate Clearly. For this to happen, there needs to clear, consistent communication between various parties. While it’s likely that your restaurant’s kitchen staff is adequately trained in creating allergen-friendly dishes, it still helps to ensure that all communication is as clear as possible. On the Menu.

Allergens 189

Allergens Kitchen Safety Front of House Food Safety 189

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. For example, extra help might be needed to prepare, deliver, and serve catering.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Restaurant Excellence Guideline #27: Prioritize clear and consistent communication to prevent misunderstandings and promote alignment. Restaurant Excellence Guideline #28: Stay adaptable.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

OCTOBER 10, 2023

Running a restaurant isn't just about serving great meals. With trust being a cornerstone of loyalty, establishments that prioritize and communicate their data protection measures can earn long-lasting customer trust. It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience.

Loyalty Program 194

Loyalty Program Franchise Franchising Social Media 194

Modern Restaurant Management

JANUARY 4, 2022

Partial hearing loss can have a significant impact in an individual’s ability to communicate or respond. It is always easiest to communicate through text with someone experiencing hearing loss. It is always easiest to communicate through text with someone experiencing hearing loss. This is called hard of hearing.

Communication 208

Communication Employee Relations Design Operations 208