Modern Restaurant Management

JUNE 7, 2024

He has over 30 years of experience in the field, starting as a dishwasher and rising to a leadership position at Inspire Brands, where he served as Vice President of Global Equipment Innovation & Supply. But without proper employee training and, honestly, proper employee hygiene practices, the benefits of these rules are lost.

Food Safety 99

Food Safety Kitchen Safety Food Food Supply 99

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 217

Employee Relations Customer Experience Communication Training 217

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 398

Management Management Kitchen Safety Front of House 398

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Related: Customization is King: Using POS Systems with Open APIs 2.

POS 164

POS Bar Point of Sale Front of House 164

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Communicating the new schedules was another logistical nightmare. Just having a central spot to communicate with the staff as well.

Operations 370

Operations Book Communication Small Business 370

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Employees also worry about the level of cleanliness at their workplace.

Kitchen Safety 193

Kitchen Safety Employee Relations Communication Point of Sale 193

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. If the family were defined as a team, it would be the kitchen that served as the locker room and the playing field. A small step, but a giant leap for any restaurant.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Modern Restaurant Management

DECEMBER 21, 2023

These craft consumers want the full on-premise experience and are willing to pay for it, which includes variety across all variables (styles, ABV, flavor profiles, serving sizes), knowledgeable servers, food pairings and the right glassware/temperature for the beverage, among other things.

2023 122

2023 2024 Insurance Employee Relations 122

Modern Restaurant Management

JANUARY 4, 2022

Although not produce related, our team is involved in foodservice and having a child working in the industry, I learn insights that reach beyond produce. It is our hope that in sharing these challenges, that our industries can glean insights so they can be more inclusive to the talent within the deaf community and provide opportunities.

Communication 206

Communication Employee Relations Design Operations 206

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Step Up Cleaning and Sanitation.

Leadership 222

Leadership Kitchen Safety Employee Relations Tip Distribution 222

Modern Restaurant Management

FEBRUARY 26, 2021

I think it is very important for business owners, in general, to make a statement that our employees matter and so does their voice,” said Hunter Evans, Chef, at Elvie’s in Jackson, Mississippi. “Health care and mental health are sadly out of reach for many of our employees based on the current system.

Employee Relations 179

Employee Relations Healthcare Insurance Communication 179

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. Grant applications require much more than “we are a restaurant serving French cuisine and hope to expand.” Do Your Homework.

Employee Relations 217

Employee Relations Leadership Food Supply Small Business 217

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. That always is an issue.

Management 370

Management Management Document Communication 370

7 Shifts

AUGUST 20, 2020

However, Logan insisted on keeping the restaurant operating to serve his loyal patrons and keep his staff (safely) working. “We Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

7 Shifts

AUGUST 20, 2020

How to cut labor costs in a restaurant 101: Use a labor management tool Did you know that restaurants spend about 30% of their revenue on wages, overtime, payroll taxes, and employee health care? Another way that labor management software increases restaurant efficiency and productivity is by facilitating communication between staff.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Sling

JULY 31, 2023

Will it save me and my employees time? 1) Sling Sling is an all-in-one platform for staying on top of everything related to employee scheduling, time tracking, and communication. Sling also has a time clock function to accurately track employee hours. Will it make customers more likely to come back?

2023 78

2023 Bar Management Management 78

Modern Restaurant Management

OCTOBER 4, 2023

However, when hiring teams need to fill multiple positions rapidly, it becomes challenging to provide each candidate with a positive experience and effectively communicate the organization’s values and culture. Another effective method to build a robust talent pipeline is through employee referral programs.

Recruiting 88

Recruiting Hiring Employee Relations Technology 88

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Here's a great example of a pop-up that grabs your attention immediately: People will only agree to subscribe to your newsletter if you can adequately communicate the value they're going to get from your emails.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. Trained kitchen staff who communicate and work well together will deliver food promptly. If you're over capacity, you don't have enough seating to meet the demand, which means you have to turn customers away. A tense atmosphere. Reduced revenue and profits.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 205

Kitchen Safety Food Safety Cash Management Food Supply 205

The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. On your official website, post the relevant reopening-related details and make sure to update your Google business listings as well. .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Serve only those dishes that are easy to eat in one sitting or even before the fast. Or any special occasion.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication. Schedule a demo today. WATCH THE WEBISODE.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Lavu

NOVEMBER 10, 2022

The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. Related: The Ultimate Guide to Using Self-Service Restaurant Kiosks #2) Kitchen Display Screens There is no reason why servers or order-takers need to write down customer requests and walk them back to the kitchen.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Sling

NOVEMBER 6, 2022

Constructive feedback is the process of delivering work-related comments, advice, and suggestions in a way that motivates your employees to get better at what they do. That’s a very general way of thinking about the subject, but it serves as a solid foundation on which to base your understanding of feedback vs. criticism.

Employee Relations 88

Employee Relations Communication Information Leadership 88

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Sling

AUGUST 22, 2023

An employee time tracking app can be a valuable tool regardless of the type or size of business you operate. Incorporating such an app into your workflow can help you maintain employee productivity, streamline the payroll process, bill clients more accurately, and stay within the bounds of labor compliance.

2023 78

2023 Employee Relations Website Management Sourcing 78

Next Restaurants

JANUARY 27, 2021

Communicating online and making sure your patrons know your hours, offers, policies, procedures and more can keep things going strong even if you’re only offering takeout orders. The health and safety of both your employees and your customers have taken center stage. There are also options for curbside pickup and no-contact delivery.

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

Sling

MAY 5, 2020

Employee advancement is an integral part of your team’s cohesion and, ultimately, your business’s success. You can highlight the achievements of your employees and motivate others to reach for more responsibility by distributing a promotion announcement. Strengthening employee/employer relationships. Building morale.

Management 78

Management Management Tip Distribution Employee Relations 78