7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

Culinary Cues

AUGUST 22, 2022

Paul de Vance in southern France, or the walled in villages of Tuscany, the narrow streets of Oslo, Norway, and the typical hidden villages found in parts of historic Germany; places that were home to those special little restaurants that reflect the terroir of the region. That was it! Those four or five employees were like family.

Seating 442

Seating Front of House Back of House Cash Management 442

Culinary Cues

APRIL 8, 2020

I know that restaurants will return at some point, but am I stuck? First – we (all of us who have made the restaurant business our life calling) hope that you will bring your skills, passion, and commitment back to the food business and will work diligently to help make us better. Is there anything else I can do?

Communication 468

Communication Food Supply Customer Service Small Business 468

Culinary Cues

MAY 12, 2022

I get it, profit in restaurants is sometimes hard to come by. Restaurants get hit from all angles so when there is a chance to push the envelope on pricing – many do. People will understand, so let’s just keep charging more and more until we cross that line of “what the market will bear”. Prime Filet or 14 oz.

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Culinary Cues

JANUARY 8, 2021

Sometimes the change curve can be mapped out allowing ample time to gear up with new skills, new products, new methods of production, and a laser focused marketing strategy, while on occasion, something environmental takes place that forces a more immediate response. Such is the case in 2021.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

MAY 13, 2023

Is it culinary school, working in well-known restaurants, finding an established chef to mentor them, or is it something else entirely? If you can afford the cost and the time, of course a culinary school would help as an integral part of your plan. This is the biting question, the one that helps a young cook decide what path to take.

Hotels 426

Hotels Point of Sale Cash Management Training 426

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. Write a Marketing Plan. Social Media.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

OCTOBER 21, 2021

Working in a restaurant, bar, coffee shop, or any place that serves food & drink is a fast-paced, always-on career. On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. A restaurant manager wears many hats.

Management 195

Management Management Website Management Social Media 195

Culinary Cues

FEBRUARY 9, 2022

The chef must define that destination: how the restaurant wants to be perceived by all stakeholders. [] A Mentor to Others. Budgeter Cost Controller and Analyzer Marketing Resource. THE LAW: First and foremost – the restaurant must be profitable! PLAN BETTER – TRAIN HARDER. Restaurant Consulting.

Restaurant Law 409

Restaurant Law Coaching Café Sourcing 409

Culinary Cues

OCTOBER 30, 2023

Suddenly, the restaurant world was able to loosen the grip of recognition that cost a fortune to earn and maintain and realize that when it comes down to it, it’s all about food excellence measured on taste and flavor as well as appropriate value. This should be your quest even if it takes a decade or so to get there.

Fine Dining 353

Fine Dining Front of House Dine-in 2016 353

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Plus, as part of our COVID-19 resources initiative , it’s time we pivot our own content to help your restaurant have a successful reopening. I'm so sorry, I'm not doing that anymore.’

BOH 368

BOH FOH Food Safety Equipment 368

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. YES – the menu is that important!

Menu 388

Menu Seasonal Menu Front of House Café 388

Culinary Cues

JULY 4, 2021

On top of this – restaurants are offering wages that were unheard of pre-pandemic and still employees are not inclined to return to kitchens and dining rooms. The quick fix may just be a dramatic change in how we plan and present our menus. CHANGE #1: The days of the fixed menu for restaurants should come to a halt.

2021 495

2021 Food Supply Seasonal Menu Supplies 495

Culinary Cues

JANUARY 11, 2022

Entering the restaurant business has always been like a non-swimmer jumping in the deep end of the pool and hoping that he or she will float. Those who think they are entering the restaurant business with visions of wealth and prosperity are more often than not setting themselves up for disappointment.

Customer Experience 367

Customer Experience Café Training Hospitality 367

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

Social Hospitality

MAY 18, 2020

It’s also because marketing teams have more opportunities to create innovative campaigns to boost sales. Anyone who runs a hotel or restaurant is a salesperson. If it’s the peak of the season, you compete with all local restaurants and hotels. They have beautiful websites , blogs , and a well-planned social media presence.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

7 Shifts

MARCH 8, 2023

During a marketing meet-up, I made a heteronormative comment and Shannon immediately addressed it (with care). This blog was so powerful and resonated with me so much, it is an absolute masterpiece. If she has an opinion that people around her disagree with, she holds her ground.

Customer Experience 366

Customer Experience Leadership Employee Relations Blog 366

Culinary Cues

MAY 23, 2021

We can easily apply Dickens profound human summary to the state of the restaurant industry today. Without a doubt, many would paint a bleak picture of troubled times for the restaurant segment. The restaurant industry has been keeping its wounds under wraps for decades, but the pandemic brought everything to an abrupt stop.

Guest Recovery 444

Guest Recovery Front of House Employee Relations Food Truck 444

Next Restaurants

AUGUST 2, 2022

Of all the industries to have been touched by this cascade of events, however, few have been as deeply impacted as the restaurant industry. One particularly promising revenue stream is to rent out your restaurant for private events. Of course, you’ll likely encounter challenges when making your restaurant a private event space.

Events 141

Events Marketing Social Media Customer Service 141

Culinary Cues

JULY 31, 2022

The end IS NOT near, in fact, restaurants have never been more important than they are right now. For the Vendor: Do you realize that if a restaurant is financially successful, they are in a better position to pay their bills and expand what they buy? PLAN BETTER – TRAIN HARDER. Restaurant Consulting. CAFÉ Talks Podcast.

Food Supply 392

Food Supply Training Supplies Café 392

7 Shifts

SEPTEMBER 10, 2021

Learn how to write a killer restaurant mission statement to be among the select few that can. Restaurant mission statements matter whether you're opening a restaurant or refreshing your brand. Your mission statement is the “why” of your business strategy and captures why your restaurant exists. The result? The good news?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Culinary Cues

JULY 8, 2021

If there is stability in the restaurant business – I’m not quite sure where it is. With a real need to try and make-up for a lost year and an overnight demand for dining out – restaurants are faced with a new pressing issue: where do we find the staff and how do we keep them? Well, I suppose desperate times call for desperate measures.

Sports 473

Sports Take-out Café Training 473

Culinary Cues

DECEMBER 12, 2021

The trials and tribulations associated with the restaurant business are many – it is not an endeavor for the faint of heart. The ideal cook or chef is no different than the ideal doctor, marketing expert, real estate agent, or entrepreneur. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. CAFÉ Talks Podcast.

Restaurant Law 391

Restaurant Law Education Definition Social Media 391

Culinary Cues

JUNE 13, 2023

The plight of the worker has been immortalized in books, articles, blogs, social media posts, union contracts, songs, and movies for as long as those methods of communication have existed. Of course, I could go on and on. There is, and always has been, a love/hate relationship between worker and employer. you can do better than this’”. -Dr.

Article 308

Article Social Media Blog Café 308

Culinary Cues

MARCH 30, 2020

The restaurant industry has been plagued with problems for decades – this international crisis has brought everything to a head. If there is a silver lining to the monumental problem that we are facing now, it might be time to think, assess, trouble-shoot, and plan for a brighter tomorrow. We must learn from this and plan accordingly.

Small Business 355

Small Business Food Supply Food Truck Healthcare 355

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. When done right, email marketing works wonders—you stay top of mind and increase order values. of customers make a monthly purchase based on marketing emails. 10 Restaurant Newsletter Ideas.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Culinary Cues

AUGUST 19, 2023

Many, saw restaurants and taverns to be American while exposing others to their food, beverage, and style of hospitality. Restaurants and bars portraying these influences began to pop up first on the east coast and gradually moving westward. The Depression: The Roaring Twenties ended when the markets collapsed worldwide.

Hotels 335

Hotels Influencer Compost Recycling 335

Culinary Cues

MAY 15, 2021

The restaurant industry continues to be devastated – not just as a result of the pandemic but because the pandemic brought underlying issues to the surface. The glory days of the restaurant industry have been laid to rest and they may never return to any semblance of normalcy. The “new” strategy must be to plan more effectively.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Culinary Cues

APRIL 3, 2020

As we are seeing so vividly right now – when we fail to plan for the possibilities we will always wind up chasing the problems rather than moving past them. No football team wants to be in a position where they are down three scores going into the fourth quarter – yet, every football team plans for that inevitability.

Guest Recovery 318

Guest Recovery Social Media Kitchen Safety Food Safety 318

Culinary Cues

DECEMBER 30, 2022

If you do and the employer still won’t pay, then go elsewhere – you are marketable if you are great at what you do. JOIN: Become a member of the local chef’s chapter of the American Culinary Federation, join the Bread Bakers Guild, Slow Food, USA, or the State Restaurant Association. PLAN BETTER – TRAIN HARDER. BE THE SOLUTION.

Workshop 361

Workshop Article Uniforms Take-out 361

Culinary Cues

JUNE 26, 2023

Chefs who set the world on fire with innovation, incredible execution, a dynamic persona, or technical skills that are hard to fathom still need solid cooks and proficient service staff to help execute their plans. The market, right now, is wide open for people who are anxious to learn, professional, dependable, and willing to work hard.

Healthcare 341

Healthcare Agriculture Café Pricing 341

Sling

DECEMBER 10, 2023

While the process is really just that simple, there are a number of practical steps you can take to get your new business heading in the right direction — including writing your very own bakery business plan. Note how the business manages its employees , markets its products, provides customer service , and develops its business model.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Culinary Cues

DECEMBER 17, 2020

There are a number of reasons why restaurants fail – some are predictable and avoidable, while others can catch a business off guard. There have been well over 100,000 restaurants that have closed their doors permanently as a result of the pandemic. Many of these restaurants have been around for decades or even generations.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

Culinary Cues

AUGUST 9, 2021

The goal of every restaurant and every chef is to create memorable experiences for the guest. Make it fun! [] FOR THE SOMMELIER AND BARTENDER: Food and beverage pairing is a fast road to customer satisfaction and a great way to maximize profit potential for the restaurant. PLAN BETTER – TRAIN HARDER. Restaurant Consulting.

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

Culinary Cues

FEBRUARY 22, 2021

Ah…now is the time for everyone to start speculating about what the restaurant business will look like when all of this craziness is over. Restaurants cannot wait that long, no way, no how – this is the end of the world, as we know it. THE PURPOSE OF RESTAURANTS (Where do you want to fit). I know what you are thinking – WHAT!!!!

2022 375

2022 Food Truck Merchandise Point of Sale 375

Culinary Cues

MARCH 4, 2022

After many years of working in kitchens, leading operations, managing departments, problem-solving, planning, directing, and listening we know that we have the skills – so maybe it would make sense to jump back in the game. Like me, you want to jump in and help that restaurant solve their challenges. Restaurant Consulting.

Coaching 472

Coaching Training Fine Dining Article 472