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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Mobile app reliability is 1 percent lower at 84, matching beverage quality, staff courtesy and helpfulness, food quality, and website satisfaction (the only metric to increase in 2025).

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Our Wage Models are Broken

7 Shifts

The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female. In other words, tips can legally be split between kitchen and waitstaff. This isn’t an easy conversation to have.

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May/June 2021 Legal Update

Modern Restaurant Management

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. These lawsuits argued that prioritizing distribution of RRF funds to groups based on race and gender was unconstitutional. Legislation.

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Protecting Your Restaurant During the Pandemic When Employees Return from Vacation

Modern Restaurant Management

These seven tips can help ensure employees and guests are protected when employees return from vacation: Follow Official Guidance. If you amend your employee handbook or policies, be sure to inform employees, distribute the revised document(s), and have employees acknowledge the changes by requesting a signature receipt.

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Q1 2022 Legal Update

Modern Restaurant Management

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The law requires restaurants to only distribute single-use straws, utensils, and condiments upon consumer requests. Litigation.

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PPP Part Two and More Restaurants Need to Know Now

Modern Restaurant Management

Tips for pivoting to retail. In addition to the support listed above, the program offers free access to mental health resources, awareness, education, and tips via live and recorded webinars by area clinical psychologists, psychiatrists, and mindfulness coaches. Best practices for calculating cash flow.

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State of the Industry and More Restaurant Research

Modern Restaurant Management

Key data points on food and beverage trends include: 93 percent of operators say their restaurant's total food costs are higher than they were in 2019. Among the results: Tipping culture is here to stay, in fact 48 percent of card or digital payment transactions at QSR restaurants included a tip – up 11 percent since 2020.

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