Modern Restaurant Management

JUNE 8, 2021

In the midst of the COVID-19 pandemic and the resulting restaurant shutdowns, online ordering has become the go-to method for many customers. To do this effectively and successfully, brands will need to dive into the customer data gathered from their POS system. Why should these customers get so much special treatment?

Loyalty Program 213

Loyalty Program Point of Sale POS Email Marketing 213

Perfect Daily Grind

FEBRUARY 27, 2023

According to data from Project Café Middle East 2023, the Middle East and North Africa (MENA) branded coffee shop market grew by 10.5% As part of this, Saudi Arabia experienced the biggest growth – accounting for 40% of all branded coffee shops in the region. over the last 12 months.

Social Media 182

Social Media Back of House Customer Experience 2023 182

Culinary Cues

JUNE 16, 2020

Be present every day on these platforms. [] LIFT UP THE BRAND. Your regular customers were your ambassadors and your raving fans. This is a time to rebuild confidence, to minimize fear, to become part of everyone’s routine again. Do it all and do it often.

Social Media 288

Social Media Entertainment Email Marketing Customer Experience 288

Modern Restaurant Management

JANUARY 31, 2023

Mondelēz International Foodservice tapped its network of Brand Ambassadors to share a report on what they see as the next big trends in foodservice this year. Here is a look at the top trends predictions: Innovative Mashups : Award-winning Chef Paola Velez foresees new twists on traditional breakfast foods to come front and center.

2023 177

2023 Food Events Bar 177

Squirrel Systems

FEBRUARY 28, 2024

In today’s fast-paced digital world, restaurants have many technological tools to enhance customer experience, streamline operations, and grow their brand through positive word of mouth. When customers feel understood and valued, they are more likely to become brand ambassadors.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

Perfect Daily Grind

OCTOBER 9, 2022

This can then serve to complement the aesthetics and design of your café to further elevate your brand. What’s more, as espresso machine design has evolved significantly over the past several years, they have become somewhat of a centrepiece in many specialty coffee shops. The brand has set a new bar for [espresso machine design].”.

Café 157

Café Design Customer Experience Point of Sale 157

Modern Restaurant Management

DECEMBER 14, 2020

A new terrain for many operators however, brands need to carefully rethink how they connect and engage with consumers in order for their virtual restaurant to be a success. Become a Marketing Maven. Become a Marketing Maven.

2030 209

2030 Customer Experience Delivery Uniforms 209

Modern Restaurant Management

MARCH 24, 2020

In a time of such uncertainty where restaurants are experiencing mandated shutdowns in cities and states across the country and the industry is facing a loss of $225 billion as a result, according to the National Restaurant Association, it is more important than ever for brands to engage and communicate with their customers effectively.

Communication 168

Communication Social Media Customer Experience Online Ordering 168

7 Shifts

NOVEMBER 9, 2022

Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base. Retaining customers becomes an uphill task if you're in a high-traffic area full of great restaurants. Newsletter title.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Perfect Daily Grind

FEBRUARY 15, 2023

For these baristas, career progression into training, brand ambassador, or marketing roles could be viable options,” she adds. What about becoming a competitor or an influencer? Taking on long-term training positions can lead to an improved personal brand and more opportunities to take part in high-level competitions.

Education 187

Education Point of Sale Training Website Management 187

EATER

AUGUST 16, 2023

I can’t escape the feeling that I’ve failed, and I’d be lying if I said that seeing other, similar brands in the marketplace did not elicit a jittery tinge of envy, as if others’ success was paid for with my defeat. I designed a custom bottle and spent hundreds of thousands on art, branding, and communications.

Point of Sale 94

Point of Sale Front of House Back of House Online Ordering 94

ChowNow

MAY 27, 2022

With clever marketing, your online-only offerings can become an opportunity to experiment with new items, highlight your signature dishes, and express your culinary creativity. Soon, your secret menu will become the secret sauce that keeps your diners coming back for more!

Menu 78

Menu Social Media Online Ordering Seasonal Menu 78

Perfect Daily Grind

AUGUST 2, 2022

There is also a risk that when a trained barista leaves, beverage quality and customer service decrease until everyone becomes properly trained to use equipment in the right way. By focusing on training], we have become able to grow the business once again,” he adds. Increasing staff retention and morale.

Café 188

Café Hospitality Training Customer Service 188

Culinary Cues

APRIL 18, 2020

His work with Ritz led to the formation of successful hotels under the brand of Ritz Carlton. White is a no nonsense ambassador for the sometimes obscene work ethic of professional cooks and chefs, a person who ignores his fame and stays focused on the work. Escoffier even opened the Ritz in Boston – the first in the U.S.

Hotels 350

Hotels Innovation 2002 Book 350

Modern Restaurant Management

JULY 30, 2021

Tebow Joins Clean Juice as Brand Ambassador. The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand. “The biggest thing about Clean Juice over everything else is that you can trust the product and brand. .”

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

SpotOn

MARCH 6, 2024

I’ve become more pragmatic, sure, but I’ve also become more passionate and proud to be a part of the industry. I work with our Restaurant Advisory Council and brand ambassadors to ensure our products meet the challenges and opportunities that restaurants face today and in the future.

Front of House 52

Front of House Back of House 2005 Customer Experience 52

Modern Restaurant Management

OCTOBER 29, 2019

Innovation Through Brand. It is because the foundational principal of brand is simplification of decision-making and the conditioning of the brain for certain anticipated responses. This is a great way to usher in some innovative ways to create your brand image and personality.

Innovation 146

Innovation Menu Back of House Front of House 146

Foodable

JANUARY 18, 2021

In this episode of The Barron Report, host Paul Barron sits down with Michael Schatzberg and Jimmy Frischling, the co-founders and managing partners of Branded Strategic Hospitality. Three Key Points: As labor has become increasingly problematic, more and more restaurant and hospitality operators have turned to pay-by-phone possibilities.

2021 54

2021 Point of Sale Technology Hospitality 54

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

7 Shifts

NOVEMBER 1, 2022

And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Establish Brand Strategy. Establish your brand strategy.

Seating 221

Seating Email Marketing Marketing SEO 221

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. Branding oneself as the creator of a viral dish (“ the stew ,” “ the pasta ”) or crafting an identity around a quirk or personality trait , all but eliminates the need for bona fide experts, allowing the internet-friendly celebrity chef to take their place.

Social Media 141

Social Media Employee Relations Magazine Food Order 141

Food Business

NOVEMBER 16, 2018

Well, if you can hear me out: this is your public appearance of your brand (and yes, you can admit it. You have/are a brand) This isn't a play thing, it is a business that like many things in life, needs care. They are the educated consumer who will become a customer for life. Even an ambassador for your brand.

Social Media 100

Social Media Email Marketing Consumer Goods Workshop 100

The Restaurant Times

DECEMBER 31, 2020

Maintain Consistent Branding. Either via dine-in, online ordering or take away, ensure that your branding is consistent throughout all the channels. Having a consistent brand message on all the marketing channels will ensure top-of-the-mind recall for your customers. Influencer Marketing.

Marketing 98

Marketing Email Marketing Influencer Customer Experience 98

EATER

SEPTEMBER 26, 2023

With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over. along with the U.K.

Employee Relations 133

Employee Relations Travel Sports Social Media 133

The Restaurant Times

JANUARY 29, 2023

Many business owners fail to recognize that experienced staff is one of the best brand ambassadors of a restaurant. Managing overall performance Once you become a successful multi-unit restaurant manager, your focus shifts from managing day-to-day operations to dealing with company-wide big picture issues.

Management 52

Management Management Food Supply Customer Experience 52

Food Business

APRIL 9, 2018

If you and your team are meeting your expectation, then it's because you have communicated your vision to your staff, and they are becoming brand ambassadors for you The product is not complete unless it’s served as part of that overall experience and vision. If it's the latter, consider, you aren't training well enough.

Training 100

Training Bar Customer Experience Serving 100

The Restaurant Times

SEPTEMBER 27, 2021

Though food delivery packaging always played an important role in the restaurant business, post COVID-19, it has become even more essential. Establishes The Brand More Effectively. The first reason you should focus on food packaging is to convey your brand effectively to your customers. Creates Brand Recognition.

Delivery 52

Delivery Food Fine Dining Kitchen Safety 52

Perfect Daily Grind

DECEMBER 15, 2019

Machines have been a quintessential part of the coffee shop for over a century, while the smiling barista has become a cliché both in and outside of the coffee industry. Simone Guidi is a Dalla Corte Brand Ambassador and the owner of La Sosta Specialty Coffee in Florence, Italy. Now try to imagine it without an espresso machine.

Equipment 181

Equipment Customer Service Customer Experience Article 181

Open for Business

MARCH 1, 2023

It can turn your team into effective recruiters and trusted brand ambassadors that bring you talented hospitality pros whenever it’s time to hire. Employee referrals on the other hand take only 29 days on average to become new employees. Successful referrals are a win-win for all parties involved. That’s almost a month faster.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

The Restaurant Times

NOVEMBER 10, 2021

With the incorporation of POS, many F&B brands have successfully launched personalized marketing campaigns. Another option that has become popular is integrating the kitchen area with a sitting area. Customers are a restaurant’s real brand ambassadors. Manage Customers Well.

Operations 52

Operations Management Management Front of House 52

EATER

AUGUST 10, 2022

It started as a blog, but with the help of a very successful Kickstarter campaign in 2018 and high-profile supporters like Eric Ripert, the side project turned into a book published by Penguin Random House, and a brand that also creates other resources, content, and products all designed to encourage kids’ curiosity about food.

Book 96

Book Food Back of House Food Order 96

EATER

JANUARY 18, 2022

And where other restaurants might save a premium brand for finishing a dish, Lê empties a bottle of Red Boat into the pot, which in LA costs double the average price of fish sauce. “We call it thit ba chi, which means the meat with three threads. That creates that mouthfeel — it’s a quality control issue.” That’s just the way it has to be.”.

Online Ordering 98

Online Ordering Seasonal Menu Food Order Pricing 98

EATER

FEBRUARY 23, 2021

To understand why, it helps to begin in Africa: The more you learn about the role beer played there, and the practices and social norms around it, the easier it becomes to draw parallels to the lived experience of Black America. Nikol Jackson-Beckham, diversity ambassador for the Brewers Association. That’s an Anheuser-Busch brand.

Brewery 142

Brewery Consumer Goods Mobile Ordering Advertising 142

Apicbase

MARCH 17, 2023

If you already have a successful brand, story, and vision, why not expand your reach by focusing on what you’re already known for ? First, take your brand online if you haven’t done so already. Last but certainly not least: create a virtual brand for your restaurant. Let’s focus on food consistency here.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Touch Bistro

MAY 26, 2021

And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. In recent years, progressive web apps have become a popular alternative to mobile apps for restaurants that need a quick and easy app solution. Progressive Web Apps vs Native Mobile Apps.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

EATER

APRIL 28, 2022

The Ambassador is a popular haunt for great pizza and massive fishbowl cocktails, which come in reusable copper fishbowl mugs. The Up North Lodge in Gwinn started out selling hot dogs and hot chocolate in the ’60s, but has since become “almost world famous” for their signature barbecue. Where to stock up.

Back of House 98

Back of House Fine Dining Brewery Food Truck 98