ChowNow

APRIL 15, 2025

In this article, youll learn: The most important restaurant KPIs for restaurant profitability, efficiency, and growth How to calculate and benchmark major KPIs using simple formulas Practical tips for tracking KPIs without getting overwhelmed Lets start by breaking down what KPIs are, and why they require your attention.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

JANUARY 24, 2025

The most expensive thing in any foodservice establishment is an empty seat and nothing contributes more to that than inconsistency. I have personally experienced kitchens exceeding 130F and a New York Times article from August 2023 talked about just this issue and the dangers it poses. Induction also keeps kitchens cooler.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

JULY 31, 2020

Articles written in early March, just a week before most restaurant COVID-19 closures suggested that restaurant bankruptcies were increasing with more on the way. Interestingly enough, these articles didn’t even reference the unfathomable closures that would soon follow caused by COVID-19.

Retail 444

Retail Casual Back of House Consumer Goods 444

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. Guests would be seated at every other table or booth so as to maintain a safe distance. Bar seating will be removed and reconfigured to allow six feet between bar stools. And, customers temperatures may be checked upon entry.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

MARCH 19, 2020

I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience. "The article isn’t a sales pitch, part of a drip campaign, or anything of the opportunistic nature," Justin Moreno said. "We’re

Seating 431

Seating Loyalty Program Small Business Email Marketing 431

7 Shifts

APRIL 29, 2021

Outdoor seating construction. Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. You can use the funds to cover expenses incurred from February 15, 2020 until March 11, 2023.Expenses

Restaurant Law 370

Restaurant Law Document Brewery Point of Sale 370

Modern Restaurant Management

JUNE 25, 2020

Once your restaurant knows the exact seating layout for customers, discuss a method for employees to direct foot traffic in one direction. As your restaurant eyes an official reopening date, we hope the strategies we’ve covered in this article inspire new ways to promote a culture of safety in your workplace.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. Imagine you have a restaurant that seats 120 and you have only one bartender and one server to handle the front-of-the-house. Bartender and Chef Save the Day.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Culinary Cues

DECEMBER 8, 2022

We had seating for 150 and there wasn’t an empty chair. A line of people was waiting for seats, so we knew that service was now on fire. We offered two seatings that filled our dining room and set two buffet lines serviced by a carver at each and three food runners to keep everything stocked. By 8:15 the dining room was full.

Front of House 449

Front of House Back of House Seating Food Truck 449

Modern Restaurant Management

JULY 16, 2020

Consider the following: Facebook : Popular with baby boomers and Gen Xers looking for engaging content such as photos, videos, and articles with links. By keeping customers interested even when they’re not seated at your table, you help forge a relationship that could last for years — and many, many dollars — to come.

Social Media 505

Social Media Coupons Download Entertainment 505

ChowNow

MARCH 7, 2025

In this article, you will learn: How to optimize your Google Business Profile to boost visibility and credibility. To learn more about collecting reviews, check out our article on How to Get More Google Restaurant Reviews. The best ways to get more customer reviews and use them to your advantage.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

DECEMBER 17, 2019

Add variety – When it comes to seating, for the most social setup, have regular tables, but also benches, and unique seating areas for groups. If you need a few more ideas or inspiration check out this article. Allow your customers to have an experience every time they visit so they return often. Need more tips?

Entertainment 442

Entertainment Customer Experience Seating Beverage 442

Modern Restaurant Management

JUNE 28, 2021

In my last article I talked about how busy our restaurants will be. We walked into a restaurant and there was a sign at the host stand: “Please wait to be seated.” We were seated right away, but the server did not get to the table for almost 15 minutes. That was only a few weeks ago and we are now there.

Customer Service 465

Customer Service Reservations Specials Training 465

ChowNow

FEBRUARY 13, 2025

It is the central nervous system of your restaurants operations, and most of the tools we cover in this article will need to integrate with your POS (point-of-sale) system. AI-driven reservation platforms analyze table turnover rates and guest flow to improve seating arrangements.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Culinary Cues

AUGUST 4, 2022

When I read an article the other day about BMW charging a subscription fee for heated seats in their cars, I thought: “Where are we going with this?” Of course, people want heated seats: “Oh well, I guess we have to pay, and pay, and pay for something that was previously part of the deal.” -Jimmy Buffet (musician).

Front of House 429

Front of House Back of House Coaching Customer Service 429

ChowNow

APRIL 11, 2025

You can see table availability and wait times at a glance, adjust seating plans on the fly, and give guests accurate wait times without overpromising. To learn more about order aggregation, read our article How Food Delivery Aggregators Help Restaurants Grow and Streamline Operations. Clean, simple, and way less stressful.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

APRIL 2, 2020

Novel ways to deliver everything from orchestral music to personal training and therapy/addiction treatment have made the rounds as viral social media videos or popular articles. I’ve watched with fascination as many creative businesses have found ways to continue operating through a quarantine.

Social Media 488

Social Media Small Business Customer Service Cash Management 488

Culinary Cues

JANUARY 3, 2023

Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. Over 800 articles about the business and people of food). She wasn’t a chef as we might describe that person today, but she was a terrific cook and a savvy businesswoman.

Hospitality 466

Hospitality Customer Experience Customer Service Small Business 466

Culinary Cues

APRIL 1, 2024

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

Culinary Cues

SEPTEMBER 4, 2023

And urban bars and restaurants are finding it near impossible to fill their seats (especially during the once busy lunch period) and meet the cost of doing business. Less traffic means less business for gas stations and parking lots that are now struggling to make ends meet. Food for thought.

Social Media 441

Social Media Food Safety Small Business Retail 441

Modern Restaurant Management

MAY 5, 2023

In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience and their revenue while handling the busiest days of the year. One thing is certain: nobody likes to wait – either seated or in lines.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. This is what we discuss in this article. Even international sushi restaurants adapted this model, like YoSushi. Present Staffing Issues at Restaurants.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

ChowNow

MAY 30, 2025

For example: Thanks again for your feedback about the delay in seating. With 45% of consumers saying theyre more likely to visit a business that responds to negative reviews, knowing how to respond to a bad restaurant review is a skill every successful restaurant owner should possess.

Operations 195

Operations Customer Experience Customer Service Dine-in 195

7 Shifts

OCTOBER 22, 2024

Another way to get local backlinks is from local news articles, food bloggers, or restaurant directories to boost your visibility in search results. For example, if you want to fill more seats on slow nights, run an ad that promotes a special offer like a "2-for-1 Tuesday" or a "Weekend Dinner Special."

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

FEBRUARY 3, 2022

In this article, we look at the pros and cons of both renting and buying to help you decide which approach will be best for your unique venture. This can include extending a building to seat more covers, or opening an outside space (in adherence with local noise restrictions, of course). Buying Your Restaurant Premises.

Restaurant Law 508

Restaurant Law Cash Management Insurance Seating 508

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Business Continuity is Key to Your Branding, But How do You Continue to Promote Your Brand When the Rules of Doing Business Have Changed So Drastically?

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Culinary Cues

SEPTEMBER 30, 2024

Yes, we are happy to sponsor your little league baseball team, now how, in turn, can you help to fill the seats in our restaurant?” Restaurants could choose to look at these as less of a cost and more of an investment if they were approached as such. What’s in it for the restaurant” is a much smarter approach.

Pricing 415

Pricing Marketing Insurance Seasonal Menu 415

Culinary Cues

MAY 13, 2023

PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food

Hotels 505

Hotels Point of Sale Cash Management Training 505

ChowNow

MAY 30, 2025

Its a win-win: you fill seats, support a cause, and get shared across the organizations social media and email list. The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Culinary Cues

SEPTEMBER 29, 2022

Over 800 articles about the business and people of food). Now, this is just the beginning of the list, we haven’t even reached any part of. the product experience, but you begin to see what it takes. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC. Restaurant Consulting. www.harvestamericacues.com BLOG. CAFÉ Talks Podcast.

Website Management 448

Website Management Reservations Seating Take-out 448

Culinary Cues

JANUARY 23, 2023

Mostly methodical once an understanding of the playing field is in hand, it is always inspiring when a coach/leader throws in a curve ball, a trick play, or an unexpected new menu item or style of service – something that makes the competition scratch their heads, and fans jump out of their seats.

Coaching 466

Coaching Sports Point of Sale Take-out 466

ChowNow

MARCH 27, 2025

In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Culinary Cues

FEBRUARY 18, 2020

There will be loads of opportunities for the chef to make presentations, offer a cooking class or wine pairing event, interact with the press, write articles and newsletters, and talk with members about their special event. [] A TRACK RECORD OF FINANCIAL PERFORMANCE. The club chef cannot hide behind the kitchen doors.

Beverage 520

Beverage Events Food Order Website Management 520

Restaurant Business

JUNE 5, 2025

Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats. View All Articles by This Author Want breaking news at your fingertips? Eater reported that he later sued his ex-wife for damaging his reputation. Get today’s need-to-know restaurant industry intelligence.

Fast Casual 146

Fast Casual Leadership 2025 2024 146

ChowNow

JULY 17, 2024

In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ). Check out this article for additional job descriptions of key team members.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

NOVEMBER 15, 2024

In this article: What strategies do you use to motivate and engage your restaurant employees? A good candidate might also suggest ways to improve efficiency, such as implementing a waitlist system or simplifying the seating process. Can you share a time when you successfully resolved a conflict between employees?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

AUGUST 6, 2021

For the original article, click here. In the “great reopening”, many restaurants adjusted their business plans in order to survive the pandemic, adding outdoor seating, serving takeout and delivery, or consolidating staff. restaurant scene. On the upside, U.S. eating and drinking outfits saw sales stand at approximately $4.4

Insurance 493

Insurance 2021 Guest Recovery Point of Sale 493