Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. With the COVID impacts behind us, people are back in restaurants but as the CNN article stated, it is different. 46 percent said they occasionally dine at a fast-food restaurant.

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Culinary Cues

APRIL 14, 2025

The dish was elevated to an entirely different level as the guest became the most important person in the dining room during the process. The story can make the dish but the dish absent the story is just another salad that can be found in fine dining or your local Greek diner. Food for thought.

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ChowNow

JUNE 6, 2025

Maybe you’re running a second-generation Italian restaurant, staying true to your family recipes, or maybe after years of working in fine dining, you opened a spot that felt more true to you. A casual neighborhood spot will use different language than a fine-dining restaurant trying to earn a Michelin star.

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Social Media Fine Dining Front of House Customer Experience 195

Modern Restaurant Management

OCTOBER 7, 2024

In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. I’ll make this connection for you later in this article. For $14.99

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ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle.

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Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Embracing Different Dining Experiences. Top Photo Credit: courtesy of KFC SOPAC.

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Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue?

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Certification Fast Casual Front of House Government 221

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?

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Loyalty Program Email Marketing Online Ordering Point of Sale 195

Culinary Cues

JANUARY 8, 2023

The dining room opens in 15 minutes and the adrenaline is starting to churn. At 5:30 the dining room doors open, and early bird diners begin to arrive. At 5:30 the dining room doors open, and early bird diners begin to arrive. The dining room is full now and there are a dozen parties waiting for tables to free up.

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Fine Dining Back of House Front of House Food Order 520

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

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Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. One of the fine dining operations that I consult with had a contest for selling the most chef specials, with the prize being that the chef would personally make the winner any item on the menu for dinner.

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Front of House Cash Management Back of House Hiring 520

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity.

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Fine Dining Back of House Food Truck Pricing 449

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Fine-tuning every touch point a customer has with your restaurant will elevate their experience from: Yeah, I liked it to I want to go there twice a week.

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2025 Loyalty Program Operations Email Marketing 195

Culinary Cues

APRIL 23, 2023

Fine, that may be the case but let’s just see. PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food

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Seasonal Menu Leadership Training Fine Dining 520

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19.

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2021 Fast Casual Fine Dining Point of Sale 424

ChowNow

MAY 23, 2025

In this article, youll learn: Why every operator has to monitor their restaurant profit margins Why it can be so challenging to increase your profit margins How to improve your margin numbers Lets dig into why margins, not just sales, make or break a restaurant business. Theres no one-size-fits-all number.

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Point of Sale Insurance Fast Casual Customer Service 195

Culinary Cues

OCTOBER 11, 2022

If you are a cook who is happy working just for a paycheck – more power to you, but you can probably save some time and not read this article. Over 800 articles about the business and people of food). BEING A COOK IS MORE THAN THE PROCESS OF COOKING. Immerse in experiences whenever they are available. PLAN BETTER – TRAIN HARDER.

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Leadership Fine Dining Workshop Training 448

ChowNow

MAY 9, 2025

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. The real question isnt if you should marketits whether youre spending those dollars in ways that actually bring people in and build long-term loyalty.

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Operations Email Marketing Food Supply Seasonal Menu 195

Culinary Cues

JULY 15, 2024

If you want to operate a Michelin recognized fine dining restaurant, then spend time in New York, San Francisco, Chicago, and Miami and volunteer to work there for a few weeks polishing forks. If you want to have a taco food truck, then find the best taco trucks within 500 miles and watch, listen, taste, and learn.

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Leadership Food Truck Employee Relations Training 472

ChowNow

APRIL 11, 2025

Slim and stylish is fine, but in a restaurant, function beats form every time. For guests, its a smoother customer experience and more in line with what theyve come to expect from modern dining. To learn more about order aggregation, read our article How Food Delivery Aggregators Help Restaurants Grow and Streamline Operations.

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Front of House Allergens Online Ordering Back of House 195

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Branding isnt just for big-name chains with deep pockets and multi-million-dollar ad campaigns. But how to brand a restaurant isnt always clear.

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Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

APRIL 20, 2022

This is what we discuss in this article. A robot is unable to match human creativity, so fine dining restaurants are out of the picture for robotics companies as potential clients. Even international sushi restaurants adapted this model, like YoSushi. Present Staffing Issues at Restaurants. It doesn’t need sleep.

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Mobile Ordering Food Order Employee Relations Customer Service 537

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Ignoring compliance can lead to fines, bad press, or even shutdownsso having clear protocols in place is mandatory.

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Operations Management Management Front of House 195

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. 77% of diners visit a restaurants website before they dine in or order takeout or delivery. The best restaurant websites use high-quality images to showcase not just the food, but the feeling of dining there. One clear button = one clear path.

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Mobile Ordering Loyalty Program Online Ordering Download 195

Culinary Cues

OCTOBER 27, 2020

I have recently read articles that claim that the discipline and order of chefs as far back as Escoffier or as contemporary as Ferran Adria or Thomas Keller are no longer appropriate or needed.

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Uniforms Airlines Food Order Fine Dining 474

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country.

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White Paper Hospitality Fine Dining Reference 411

Culinary Cues

JUNE 14, 2022

fell in the category of “fine dining”. Now I mention these statistics because they will help to frame what the future may hold for the industry and those considering a career in kitchens and dining rooms across the country. FOURTH: Know that fine dining (as we have defined it in the past) may truly be on the way out.

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Fine Dining Food Supply Customer Service Presentation 474

Culinary Cues

MAY 20, 2024

However, before doing this he would observe and analyze the operation to make sure controls were in place and that the reason for raising prices was not a lack of efficiency or caring on the part of his cooks. [] A GROWING INTEREST IN DELIVERED MEALS OVER RESTAURANT DINING: Again, Escoffier the innovator, would have looked to this as an opportunity.

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Hotels Front of House Fine Dining Back of House 341

ChowNow

MARCH 13, 2025

In this article, you will learn: How a centralized delivery system eliminates the chaos of managing multiple platforms. When restaurants consistently track and fine-tune their delivery operations, they not only run more efficiently and improve profits but also create a better experience for their customers.

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Delivery Food Food Order Point of Sale 195

Culinary Cues

SEPTEMBER 1, 2023

How powerful is a complete dining experience and what exactly is it? An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Is your ventilation system designed to push positive kitchen odors to the dining room or outside the entrance?

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Fine Dining Dine-in Front of House Design 409

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. View All Articles by This Author Want breaking news at your fingertips? Sign up here.

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Leadership 2025 Fast Casual Franchise 159

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. View All Articles by This Author Want breaking news at your fingertips? Eater reported that he later sued his ex-wife for damaging his reputation.

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Fast Casual Leadership 2025 2024 146

Culinary Cues

AUGUST 22, 2022

There was little waste since managing twenty seats was much easier than trying to fill expansive dining rooms with a turn or two on busy nights. This was a lean, fine-tuned machine that worked from the premise of being manageable and comfortable. More than 800 articles and short stories on kitchens & restaurants.

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Seating Front of House Back of House Cash Management 474

ChowNow

MARCH 14, 2025

Since 2014, these channels have grown 300% faster than dine-inand the trend isnt slowing down. For more information on food photography, read our article How to Take Menu Photos Like The Pros. To learn how to set this up, read our article, Order with Google for Restaurants: How to Get Started.

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Ordering Mobile Ordering Online Ordering Email Marketing 195

Culinary Cues

MARCH 4, 2022

I would assume that many chefs who read this article – at least the ones from my generation have reflected on where they are, what they have done, and what they are still able to do. We read the articles and listen to chefs and restaurateurs desperate to fill positions of line cook, sous chef, chef, manager, etc.

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Coaching Training Fine Dining Article 474

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? If so, you’re not alone.

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Delivery Food Loyalty Program Food Order 147

ChowNow

MARCH 27, 2025

In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.

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Pricing Menu Point of Sale Customer Experience 195