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DON’T NICKEL AND DIME YOUR GUEST or IMPRESS THEM WITH QUANTITY

Culinary Cues

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity.

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CULINARY EXCELLENCE WITHOUT SNOBBERY

Culinary Cues

Yes, it’s true – when the Michelin Guide decided to recognize some exceptional street food vendors with Michelin Stars, they broke the barrier of snobbery noting that excellence can happen outside of traditional fine dining. If fine dining is your objective, then make the commitment knowing what’s involved.

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Why A CRM Is Critical For Enhancing The Customer Experience For Fine Dining Restaurants In The UAE

The Restaurant Times

This makes Customer Relationship Management(CRM) all the more critical for fine-dining establishments whose business longevity largely depends on customer satisfaction. This article discusses the different ways in which CRM can improve the fine-dining experience for customers in the UAE. . Gather Meal Preference.

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CLOSING THE RINGS OF THE TOTAL RESTAURANT EXPERIENCE

Culinary Cues

How powerful is a complete dining experience and what exactly is it? An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Is your ventilation system designed to push positive kitchen odors to the dining room or outside the entrance?

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IT WAS THE BEST OF TIMES IT WAS THE WORST OF TIMES

Culinary Cues

INSTANT FEEDBACK It may not come from the chef or the owner as much as cooks would like but an empty plate returning from the dining room is all that is needed to signal a job well done. No real answer here without changing the service model that makes a restaurant experience special. PHYSICALLY DEMANDING Simply put – the work is hard.

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[Updated for 2023] The State-by-State Guide To Tip Pooling Laws

7 Shifts

In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Table of Contents. Tip Pooling Laws.

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It’s Time to Focus on the Good

Modern Restaurant Management

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. We all had contests for our staff where the goal is to sell the most specials/most wine/most desserts, etc. Very often the prize might be a bottle of wine, a gift certificate or cash. Lesson Learned.