The Restaurant Times

OCTOBER 22, 2021

Customer satisfaction is important in every industry but it holds even more importance in the hospitality industry. Creating and delivering immersive experiences for visitors, compels them to spread the word, and makes them want to come back for more. Top Ways To Provide A Delightful Customer Experience In Restaurants.

Customer Experience 52

Customer Experience Social Media Customer Service Communication 52

Culinary Cues

NOVEMBER 20, 2023

One of the most difficult tasks that any restaurateur or chef faces is convincing a customer to walk through the door for the first or twentieth time. Every restaurant knows that once a customer walks through the door a sale of food and beverage will likely result. Restaurants need to share this with their community of businesses.

Customer Experience 362

Customer Experience Customer Service Food Safety Retail 362

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. How do the rest of us explain the menu with $25 appetizers, $60 entrees, and $20 desserts? From my perspective the answer lies in menu planning, training, and labor efficiency.

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Perfect Daily Grind

MAY 1, 2023

Without this, you struggle to create long-term customer relationships and you can struggle to succeed. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people. In simple terms, trust is the belief that a customer has in a business to deliver on its purpose.

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

Culinary Cues

FEBRUARY 20, 2024

Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. You may find restaurants that have been around forever and have built a loyal return customer base and yes this is important and comfortable. Now, what can I get for you?”

Coaching 350

Coaching Small Business Café Entertainment 350

Aaron Allen & Associates

AUGUST 23, 2019

How to Reinvigorate a Tired Restaurant Brand Most established restaurant chains have weathered difficult times, as customers started disappearing and sales slipped. Have you conducted a menu mix, daypart mix, and profit center mix analysis to identify potential opportunities in the last six months?

Article 76

Article Audits Social Media 2009 76

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. Why is this the case? Lots of sizzle, plenty of wow factor.

Social Media 474

Social Media Cash Management Blog Equipment 474

The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete.

Online Ordering 204

Online Ordering Customer Service Fast Casual Recycling 204

The Restaurant Times

NOVEMBER 25, 2021

When you open a restaurant, you want your food to speak for itself rather than have to upsell it to your customers. It has much better potential to drive average order value as opposed to pushy sales pitches to customers. When one upsells, one recommends menu combinations to customers based on their specific tastes.

Menu 52

Menu Social Media Customer Experience Food Order 52

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? What are some best practices for restaurant owners to raise menu prices the right way? Although, if a restaurant owner is really looking for a creative way to adapt, periodically changing the menu may help.

Cash Management 207

Cash Management Food Supply Seasonal Menu Social Media 207

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. There are plenty of options out there (i.e.

Travel 370

Travel Delivery Food Food Order 370

The Restaurant Times

SEPTEMBER 17, 2020

This article explains how restaurants in Saudi Arabia can master the online ordering system and increase delivery orders. . The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers. Create A Stellar Online Menu. Provide Great Service.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

Goliath Consulting

JUNE 8, 2023

In this article, we will unravel the key ingredients for running a highly successful restaurant. From conceptualizing your vision to providing exceptional customer experiences, these strategies will set you on the path to culinary triumph.

Dietary Restrictions 78

Dietary Restrictions Email Marketing Social Media Customer Experience 78

Culinary Cues

APRIL 18, 2023

Let your menu sing of the passion you have for the food, its history, and your connection to it. [] FIND YOUR NICHE: Trying to be all things to all people is a losing battle. If yes, then you are on the right path. [] CREATE CLIENTS, NOT CUSTOMERS: All customers are important, clients are connected.

Food Truck 319

Food Truck Back of House Education Training 319

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. First, it's an effective way to attract local customers who are looking for restaurants. Keep your profile updated to engage your customers. What Is Local SEO?

SEO 203

SEO Website Management Email Marketing Online Ordering 203

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. Make Your Menu the Main Course. Leverage CRM Tools That Will Make Your Customers Swoon.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

Perfect Daily Grind

MAY 29, 2023

Ultimately, for customers to experience the full spectrum of a coffee’s flavours and aromas, baristas need to optimise extraction as much as possible. You may also like our article on using software and data to improve performance in coffee shops. Read on for more of his insight.

Customer Service 151

Customer Service Customer Experience Equipment Café 151

The Restaurant Times

JANUARY 31, 2022

Thus, a takeaway menu seems to be one of the ways to increase restaurant sales in this new ‘touchless’ world. This article shows how UK restaurateurs can re-engineer their takeaway menu to increase restaurant sales in this new world. Ways To Build Takeaway Menu To Increase Restaurant Sales.

Menu 52

Menu Online Ordering Customer Service Transportation 52

The Rail

JANUARY 13, 2023

With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

7 Shifts

NOVEMBER 22, 2021

In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Customer Analysis : discuss the types of customers you will attract and serve. premium pricing), your location, your menu, and the promotional strategies (e.g.,

Document 393

Document Cash Management Small Business Take-out 393

The Restaurant Times

DECEMBER 5, 2021

Furthermore, the coronavirus has also had a significant impact on consumer food and menu trends. This article aims to highlight the major trends that the consumers are picking up and how the restaurateurs are coping with the same. . 4 Major Consumer Food & Menu Trends Restaurateurs Should Not Miss . Source: US News Money.

2022 52

2022 Menu Food Online Ordering 52

Perfect Daily Grind

AUGUST 2, 2022

You may also like our article on looking out for barista wellbeing after COVID-19. However, Tibor tells me that in his experience, the pandemic also had some unforeseen positive effects. When the coffee shop reopened, the team made the decision to operate with a reduced menu and less staff to allow a focus on maintaining quality. “We

Café 188

Café Hospitality Training Customer Service 188

Open for Business

AUGUST 4, 2023

These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Quick Links Why loyalty programs need an update What is next generation loyalty?

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Restaurant Engine

JULY 14, 2021

You’ll find offering your customers a smaller menu, they’ll order more because it’s easier to decide. When it comes to the restaurant menu , many restaurant owners tend to think bigger and longer is better. What’s more, in this article, we look at why your customers love smaller menus.

Waste 126

Waste Customer Experience Website Management Customer Service 126

The Rail

MARCH 17, 2023

But, for your customers with diabetes, the opportunity to delight in good food and good company is not without its perils. Indeed, for guests with diabetes, dining out can be a stressful and downright unpleasant experience. in particular, staple ingredients and menu offerings are often loaded with hidden sugars. In the U.S.

Seasonal Menu 111

Seasonal Menu Customer Experience Reference Dine-in 111

The Restaurant Times

NOVEMBER 18, 2021

He comes with more than 25 years of experience in informal and full-service operations in national and multinational corporations. TRT- Tell us a little about your diverse experiences in the food and beverage industry, what is your key area of focus with Colsubsidio? We send a totally different menu each day.

Menu 52

Menu Beverage Workshop Customer Service 52

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability. Menus and food designed to travel.

2022 148

2022 Food Supply Entertainment Hospitality 148

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. This is what we discuss in this article. These machines allow customers to order food without talking to anyone until the moment of collection.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Modern Restaurant Management

FEBRUARY 1, 2022

Though there are plenty of customers who will continue to enjoy restaurant delivery—as it’s become ingrained in our weekly way of life—the off-premises’ percentage of sales is likely to slide. But most importantly, respond to all customer reviews. Always be improving the customer experience.

Fast Casual 198

Fast Casual Dine-in Casual 2022 198

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Increase Profit Margins with Smart Menu Engineering.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Increase Profit Margins with Smart Menu Engineering.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Modern Restaurant Management

MARCH 15, 2022

And while some restaurants have yet to accept digital currencies, many are placing crypto on the menu. Further, restauranters who fully embrace crypto rewards offer a unique and easy way customers can receive loyalty points directly at the point-of-sale. This simple system is just the start of the future of crypto.

Food Supply 237

Food Supply Point of Sale Supplies Food Safety 237

Open for Business

APRIL 9, 2024

They also serve as brand advocates, spreading their positive experiences to friends and family. In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. Use your findings to optimize your menu. It may require some patience, though.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Next Restaurants

MAY 2, 2022

Did you know that 60% of customers read an online review first before going to a restaurant? customers tried out a restaurant for the first time because of its social media posts. In this article, we’ll share how you can increase your restaurant’s website traffic by creating a better social media presence.

Social Media 134

Social Media Customer Service Customer Experience Online Ordering 134