7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. Let’s run through a little scenario.

Travel 370

Travel Delivery Food Food Order 370

The Rail

JANUARY 13, 2023

With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

7 Shifts

NOVEMBER 22, 2021

In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Customer Analysis : discuss the types of customers you will attract and serve. premium pricing), your location, your menu, and the promotional strategies (e.g.,

Document 393

Document Cash Management Small Business Take-out 393

Open for Business

APRIL 9, 2024

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. They also serve as brand advocates, spreading their positive experiences to friends and family. They also serve as brand advocates, spreading their positive experiences to friends and family.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Culinary Cues

APRIL 24, 2020

Yesterday, I read an emotional, well-written, soul-crushing article by Gabrielle Hamilton – chef/owner of Prune Restaurant in New York City. It was an emotional experience reading this article and knowing that thousands of other chefs and restaurateurs across the country could have written a similar one.

Article 311

Article Point of Sale Take-out Dine-in 311

The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

7 Shifts

MARCH 27, 2020

If your restaurant does decide to go the takeout and delivery route: Is your restaurant’s menu optimized for takeout? Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

DECEMBER 27, 2019

In this article you’ll learn: What’s to blame for high employee turnover in the restaurant industry What employee turnover costs the industry Several solutions for battling staff turnover What’s to blame for the restaurant industry’s high employee turnover rate? Team culture and customer service also suffer. Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Sales optimisation. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. However, the barista career journey in the specialty coffee industry is rightly a major discussion point. You may also like our article on career progression for specialty coffee baristas.

Education 187

Education Point of Sale Training Website Management 187

Restaurant Engine

MAY 24, 2022

Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat. 1: Your Customers Get Faster Service. Thinking about a POS system?

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

ChowNow

FEBRUARY 27, 2024

Mobile marketing is promoting your business on customer’s mobile devices like phones, tablets, and other handhelds. You’re probably reading this article from one right now. That means if you’re not connecting with customers on mobile, you’re really missing out. What’s mobile marketing?

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ?

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ?

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Culinary Digital

OCTOBER 23, 2023

In this article, we will explore how the use of digital tools can significantly improve dietary operations. Online ordering platforms and mobile apps have made it easier for customers to place orders, customize their meals, and even track their deliveries in real-time, enhancing their overall dining experience.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

The Restaurant Times

JUNE 23, 2021

Creating a menu is a crucial task for dining establishments. Deciding on what all to include in the menu can be tricky. However, a bigger menu is not always better. In fact, it is advisable to keep the menu short from the point of view of controlling operating costs and improving customer experience.

Point of Sale 90

Point of Sale Online Ordering Food Order Customer Service 90

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Francis Loughran – MD. Future Food. What’s Changed?

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

The Restaurant Times

NOVEMBER 18, 2021

He comes with more than 25 years of experience in informal and full-service operations in national and multinational corporations. TRT- Tell us a little about your diverse experiences in the food and beverage industry, what is your key area of focus with Colsubsidio? We send a totally different menu each day.

Menu 52

Menu Beverage Workshop Customer Service 52

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. You can use these to provide the best overall customer service experience and increase your bottom line from the previous year. Think multi-cultural fare.

2024 52

2024 Food Compost Front of House 52

BNG Point of Sale

SEPTEMBER 2, 2021

How To Increase Food Sales in Your Restaurant . Customer choice when it comes to menu offerings and choosing a restaurant for dining out or ordering takeout is abundant in the restaurant industry, which is highly competitive. 14 Tips to Increase Food Sales . 14 Tips to Increase Food Sales . Describe A Menu Item.

Point of Sale 52

Point of Sale Food Loyalty Program Online Ordering 52

BNG Point of Sale

OCTOBER 26, 2020

Not only do they lead to increased sales, but they also keep your staff efficient for continued growth When you work with a POS company familiar with the North Dakota market, your business will see more of a benefit. Our software POS systems are easy to use, helping you experience their benefits immediately.

POS 98

POS Point of Sale Loyalty Program Online Ordering 98

BNG Point of Sale

OCTOBER 26, 2020

Not only do they lead to increased sales, but they also keep your staff efficient for continued growth When you work with a POS company familiar with the North Dakota market, your business will see more of a benefit. Our software POS systems are easy to use, helping you experience their benefits immediately.

POS 97

POS Point of Sale Loyalty Program Online Ordering 97

Apicbase

MAY 8, 2024

’ This article explores MarketMan’s features and assesses their suitability for different restaurant types. We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. MarketMan tracks ingredient prices to help optimise menu prices.

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Apicbase

AUGUST 5, 2022

In this article, you’ll find restaurant marketing tips and examples to flesh out your strategy and set up a solid plan for execution. How to sharpen your restaurant marketing strategy How to make your restaurant marketing plan How to develop massively popular menus 3 extra restaurant marketing tips [that will give you peace of mind].

Marketing 97

Marketing Operations Social Media Email Marketing 97

Modern Restaurant Management

OCTOBER 24, 2019

AI-driven technologies have been introduced in this sector after having carefully examined the customer behavior and their expectations over the years. According to an article by BBC, McDonald's is investing in an Artificial Intelligence start-up to help serve data-driven meal choices. Robot’s special on the menu?

Technology 149

Technology Loyalty Program Customer Experience Food Supply 149

Modern Restaurant Management

MARCH 24, 2020

First question: before the current crisis, had you ever considered delivery for your customers? There are some very valid reasons to avoid delivery, whether done in-house, or through a third party: Your menu items spoil quickly, or need to be served immediately. You’re worried about controlling your brand experience.

Delivery 126

Delivery Point of Sale Online Ordering Insurance 126

BNG Point of Sale

AUGUST 25, 2021

Boosting Restaurant Industry Sales in 2021 . Maintaining strong sales in the restaurant industry is an ongoing challenge due to overhead costs like rent, food, and restaurant staff. Now it’s more important than ever to drive sales in business. 11 Tips to Increase Restaurant Sales . But how do you do it? .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

The Restaurant Times

JANUARY 31, 2022

According to the American Bakery Association , the bakery is one of the subcategories of the US food industry that is witnessing an uptick in sales during the pandemic. Such recipes can be a great way to enrich your customers with the nutritional content and the deliciousness of baked foods. Offer Healthier Options In The Menu.

Allergens 83

Allergens Food Consumer Goods Point of Sale 83

Sling

JULY 31, 2023

Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Will it make customers more likely to come back? Bar software applications can be a game-changer. Will it save me and my employees time?

2023 78

2023 Bar Management Management 78

Restaurant Engine

OCTOBER 5, 2022

In the last several years, many restaurants have adopted new technology to meet the needs of their evolving customers. In this article, we look at five technology innovations your restaurant should be using. #1: In this article, we look at five technology innovations your restaurant should be using. #1: tweet this).

Innovation 59

Innovation Technology Online Ordering Point of Sale 59

BNG Point of Sale

NOVEMBER 20, 2020

Today’s online ordering systems for restaurants ensure you get the most for your restaurant dollar at a price that fits your budget, and online ordering systems are a crucial way to increase sales volume. Getting an order wrong damages your profit and customer retention. What is a restaurant ordering system?

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

The Restaurant Times

SEPTEMBER 4, 2020

Pricing menu items for your restaurant business is one of the most challenging yet essential tasks. There are multiple ways of pricing the restaurant menu correctly. You can either find out the cost of your food and supplies and charge your customers three times its value. Factors Affecting The Restaurant Menu Pricing.

Pricing 52

Pricing Menu Food Supply Food 52

Hot Schedules

APRIL 21, 2020

Along with many restaurateurs adjusting to operating during COVID, they modified service hours, staff, and menu items. Rivera went on, “We also looked at what could be the most affordable for our customers. Make sure you’re able to offer a safe environment for staff, and they are able to safely interact with customers.

Kitchen Safety 125

Kitchen Safety Customer Service Food Safety Point of Sale 125

Apicbase

NOVEMBER 4, 2022

According to an article by McKinsey & Co , businesses see an average of 5% to 10% growth in revenue by adopting digital technologies that enable data analytics and automation. They provide modular software platforms customized to your specific workflow needs and are purpose-built for F&B businesses. .

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52