Open for Business

MAY 16, 2024

Menus can be refreshed and hospitality can be fine-tuned, but your restaurant’s success ultimately boils down to discoverability. Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. The task may feel daunting, especially for business owners who are already stretched thin.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

The Restaurant Times

OCTOBER 22, 2021

Customer satisfaction is important in every industry but it holds even more importance in the hospitality industry. Creating and delivering immersive experiences for visitors, compels them to spread the word, and makes them want to come back for more. Top Ways To Provide A Delightful Customer Experience In Restaurants.

Customer Experience 52

Customer Experience Social Media Customer Service Communication 52

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete.

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. First, it's an effective way to attract local customers who are looking for restaurants. Keep your profile updated to engage your customers. What Is Local SEO?

SEO 203

SEO Website Management Email Marketing Online Ordering 203

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? What are some best practices for restaurant owners to raise menu prices the right way? Although, if a restaurant owner is really looking for a creative way to adapt, periodically changing the menu may help.

Cash Management 207

Cash Management Food Supply Seasonal Menu Social Media 207

Perfect Daily Grind

MAY 1, 2023

Without this, you struggle to create long-term customer relationships and you can struggle to succeed. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people. In simple terms, trust is the belief that a customer has in a business to deliver on its purpose.

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. Make Your Menu the Main Course. Leverage CRM Tools That Will Make Your Customers Swoon.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

ChowNow

FEBRUARY 27, 2024

To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. Mobile marketing is promoting your business on customer’s mobile devices like phones, tablets, and other handhelds. You’re probably reading this article from one right now. Learn more.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Next Restaurants

MAY 14, 2024

In this article, we’ll share tips on managing multiple social media accounts for your restaurant to maximize their benefits. Ensures you deliver relevant content to specific groups of followers, and avoid overwhelming customers with content they are not interested in. social networks in a month.

Social Media 78

Social Media Website Management Customer Service Online Ordering 78

The Restaurant Times

JANUARY 31, 2022

Food ordering sales volumes have soared, taking them above the pre-COVID levels. Thus, a takeaway menu seems to be one of the ways to increase restaurant sales in this new ‘touchless’ world. This article shows how UK restaurateurs can re-engineer their takeaway menu to increase restaurant sales in this new world.

Menu 52

Menu Online Ordering Customer Service Transportation 52

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Web Diner

JUNE 24, 2020

Now, more than ever, having an online presence is an absolute must for all restaurants. Most have turned to Online Ordering and a steady digital presence to make for the lack of foot traffic. In this article, we give you 5 big advantages of having your own online ordering system. There is a better way!

Online Ordering 36

Online Ordering Ordering Dietary Restrictions Point of Sale 36

Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. How do you expect people to show up to your restaurant if you’re literally not showing up online?). But most importantly, respond to all customer reviews.

Fast Casual 197

Fast Casual Dine-in Casual 2022 197

The Restaurant Times

NOVEMBER 25, 2021

When you open a restaurant, you want your food to speak for itself rather than have to upsell it to your customers. It has much better potential to drive average order value as opposed to pushy sales pitches to customers. When one upsells, one recommends menu combinations to customers based on their specific tastes.

Menu 52

Menu Social Media Customer Experience Food Order 52

The Rail

JANUARY 13, 2023

With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

ChowNow

FEBRUARY 11, 2020

If you’ve taken a look at Grubhub’s app lately, you may have noticed an immense amount of new restaurants available for online ordering. While customers might initially be delighted by the array of choices they have, the prices will leave them shocked and disappointed. The customer ends up paying $16 in fees.

Pricing 158

Pricing Online Ordering Customer Experience Social Media 158

7 Shifts

MARCH 27, 2020

If your restaurant does decide to go the takeout and delivery route: Is your restaurant’s menu optimized for takeout? Do you have accounts on online ordering sites like GrubHub and Uber Eats? What measures can you take to make customers feel more comfortable ordering from you? Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Cheetah

APRIL 23, 2021

In this fourth and final chapter of the Ghost Kitchen 101 series we look at the marketing strategies that empower ghost kitchen brands, help increase their online visibility and enable them to crush the competition. Ghost kitchens don’t have a brick-and-mortar location where guests can enjoy the whole experience of the brand.

Email Marketing 148

Email Marketing Social Media Online Ordering Customer Experience 148

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. So how do you optimize your online presence and dominate local search results? What is the average age range of your customers? Your schedule. Pictures of your establishment.

SEO 214

SEO Website Management Online Ordering Information 214

Next Restaurants

MAY 2, 2022

Did you know that 60% of customers read an online review first before going to a restaurant? customers tried out a restaurant for the first time because of its social media posts. to acquire visitors that will convert to both in-person visits and online orders. Engage with Customer Reviews.

Social Media 134

Social Media Customer Service Customer Experience Online Ordering 134

The Restaurant Times

DECEMBER 5, 2021

Furthermore, the coronavirus has also had a significant impact on consumer food and menu trends. This article aims to highlight the major trends that the consumers are picking up and how the restaurateurs are coping with the same. . 4 Major Consumer Food & Menu Trends Restaurateurs Should Not Miss .

2022 52

2022 Menu Food Online Ordering 52

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability. ME&U contactless ordering. Robot Technology.

2022 148

2022 Food Supply Entertainment Hospitality 148

Culinary Digital

OCTOBER 23, 2023

In this article, we will explore how the use of digital tools can significantly improve dietary operations. Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

Management 52

Management Management Online Ordering Loyalty Program 52

7 Shifts

FEBRUARY 22, 2021

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Here’s what you need to know: What is a restaurant loyalty program?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Restaurant Engine

OCTOBER 13, 2021

It has photos on it, and it includes an online menu. If your website is more than three-five years old, it’s time to take a long hard look at the customer experience. While it is important that your website works for what you need, it’s even more important for it to work for what your customers need. Or does it?

Mobile Ordering 119

Mobile Ordering Online Ordering Customer Experience Customer Service 119

The Restaurant Times

JUNE 23, 2021

Creating a menu is a crucial task for dining establishments. Deciding on what all to include in the menu can be tricky. However, a bigger menu is not always better. In fact, it is advisable to keep the menu short from the point of view of controlling operating costs and improving customer experience.

Point of Sale 90

Point of Sale Online Ordering Food Order Customer Service 90

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. Online food delivery now accounts for a substantial revenue share of the entire restaurant business. How to Choose A Restaurant Order Taking Software That Will Ensure Smooth Operations.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Restaurant Engine

MAY 12, 2021

Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. In this article, we look at saving money with cloud kitchens , and how you can benefit from this trend. tweet this).

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Second, it’s showing your customers that you are doing it.

2024 52

2024 Food Compost Front of House 52

Apicbase

AUGUST 5, 2022

In this article, you’ll find restaurant marketing tips and examples to flesh out your strategy and set up a solid plan for execution. It consists of mainly two things: what you do (your mission statement), and for who you do it for (your ideal customer). Ask them about their experiences with customers. It doesn’t.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Marketing4Restaurants

AUGUST 31, 2020

In this article, we go over 5 ways your restaurant can minimize the impact of COVID 19 . Set up online ordering. So, you’ll want to increase the quality of these services by setting up online ordering. Communicate with your customers online. Communication with customers is key during the pandemic.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

The Restaurant Times

JULY 1, 2021

The restaurant industry has particularly taken a turn for the worse due to increasing hygiene concerns among customers and government-imposed lockdown. The pandemic has been a true test for restaurant marketing as restoring customer confidence is a tough task with traditional marketing techniques. Live Streaming The Kitchen.

Marketing 98

Marketing Social Media Kitchen Safety Food Safety 98

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. At the same time, with the rise of takeout and food delivery, they have become accustomed to a different kind of dining experience. Indoor Dining Gives Rise to Rude Customers. Risks to Your Restaurant Bottom Line.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

The Restaurant Times

JANUARY 21, 2021

As the global pandemic continues to claim thousands of lives, it is more important than ever for F&B businesses to keep up with the trends that will not only reshape the industry but also fulfill all the customer expectations. Limited-time Offers And New Menu Offerings. Trends That Will Reshape The Restaurant Industry in 2021.

2021 98

2021 Online Ordering Food Order Delivery 98

Tableo

JULY 13, 2023

A well-designed website can draw in new customers, highlight your food and ambiance, and offer essential details like the address and opening times. This article aims to give you tips on deciding if and when you might require a website developer. Through the widget, customers can reserve a table at your restaurant online.

Website Management 73

Website Management SEO Online Ordering Hiring 73