article thumbnail

Barista vs Machine: The Role of High-Tech Coffee Shop Equipment

Perfect Daily Grind

But as machinery keeps developing and our customer service and coffee expectations grow, what roles do the two play? They look after the equipment, cleaning machinery and spotting problems. They also provide excellent customer service, ensuring that customers are satisfied and return to the shop. They dial in profiles.

Equipment 181
article thumbnail

IT’S TIME FOR RESTAURANTS TO PLANT THE SEEDS AND HARVEST THE TALENT

Culinary Cues

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. Restaurant waste nips away at profitability – why? It was an easy sell.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IS THIS A GOOD TIME TO BECOME A RESTAURATEUR?

Culinary Cues

People who enter the restaurant business are typically individuals with a number of experiences working in other restaurants in positions from entry level to management. Those who try to become restaurateurs without this breadth of experience are in for a rude awakening.

article thumbnail

How can data be used to improve espresso extraction?

Perfect Daily Grind

Ultimately, for customers to experience the full spectrum of a coffee’s flavours and aromas, baristas need to optimise extraction as much as possible. You may also like our article on using software and data to improve performance in coffee shops. Read on for more of his insight.

article thumbnail

Why do specialty coffee brands care about consumer trust so much?

Perfect Daily Grind

Without this, you struggle to create long-term customer relationships and you can struggle to succeed. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people. In simple terms, trust is the belief that a customer has in a business to deliver on its purpose.

article thumbnail

Essential Spring HVAC Maintenance Tips for Restaurants

Goliath Consulting

As springtime ushers in warmer weather and fluctuating temperatures, restaurants must prioritize maintaining their HVAC systems to ensure a comfortable and inviting dining experience. This seasonal transition presents unique challenges and considerations for HVAC upkeep that can impact customer satisfaction and operational efficiency.

article thumbnail

THE LINE IN THE SAND WITH RESTAURANT PRICING

Culinary Cues

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon.

Pricing 352