Modern Restaurant Management

OCTOBER 16, 2023

With the COVID impacts behind us, people are back in restaurants but as the CNN article stated, it is different. By 2021 we asked the question a little differently and found 22 percent of consumers said they were currently eating out but 16 percent still said they would not until the pandemic ended.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

ChowNow

JANUARY 23, 2025

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. For more expert tips, check out our article on social media marketing for restaurants.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

OCTOBER 24, 2019

According to an article by BBC, McDonald's is investing in an Artificial Intelligence start-up to help serve data-driven meal choices. This makes it crucial for restaurants to use technologies like Point Of Sale systems with multiple integrations, strong loyalty programs for customer acquisition and retention.

Technology 374

Technology Loyalty Program Customer Experience Food Supply 374

7 Shifts

OCTOBER 22, 2024

Key metrics to track include Customer Acquisition Cost (CAC), Return on Investment (ROI), and foot traffic, among others. Customer Acquisition Cost (CAC) The CAC metric tells you how much it costs to acquire a new customer through your marketing campaigns.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Social Hospitality: Restaurants

AUGUST 13, 2020

By doing so, you can grow your community and boost acquisition, as well as retention. This is what builds long-lasting brands, and it’s one of the best ways to take your marketing and WOM to the next level. This is why personalizing customer interactions and those everyday experiences should be one of your top priorities.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Perfect Daily Grind

JUNE 9, 2025

You may also like our article on the future of espresso machine technology. Similarly, in 2022, Breville Group acquired LELIT, an Italian prosumer specialty coffee group, following its 2020 acquisition of grinder manufacturer Baratza. Then read our article on how super-automatics could help coffee become more accessible.

Equipment 160

Equipment Café Innovation Consumer Goods 160

ChowNow

JULY 30, 2024

Learn more tips for reducing COGS in this article. Check out this article to learn how to effectively manage labor costs. Check out this article to learn how to effectively manage your inventory. Customer Metrics Customer Acquisition Cost (CAC) Your Customer Acquisition Cost (CAC) measures the cost of acquiring a new customer.

Cash Management 195

Cash Management Point of Sale Inventory Loyalty Program 195

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. To learn more about restaurant branding, check out our article, Restaurant Branding 101 , to get started.

2025 195

2025 Marketing Email Marketing Operations 195

EATER

AUGUST 2, 2022

Hays observed in a 1998 article entitled “Trouble in Spice World,” McCormick’s website recipe database seemed “more like a museum of recipes from the 1950s than a reflection of America at the millennium’s cusp.” Demographics were changing: Immigration to the U.S. was booming and culinary tastes mirrored an increasingly diverse population.

Consumer Goods 261

Consumer Goods Food Order Online Ordering Design 261

Paper Chase Accountancy

MAY 21, 2025

Link Deal Making: Transaction Activity M&A in 2024 Q4 – 2025 Q1 DoorDash Expands with Deliveroo and SevenRooms Acquisitions – Link Deliveroo – Deal Value: $3.9 billion Details: DoorDash announced its acquisition of U.K.-based based food delivery service Deliveroo, enhancing its international presence. for the Top 10.

2025 52

2025 Guest Recovery Franchise Franchising 52

Modern Restaurant Management

AUGUST 5, 2020

Through our acquisition of TableUp, we can fully integrate these capabilities into the TouchBistro platform to help restaurants turn one-time customers into loyal patrons,” said Alex Barrotti, founder and CEO of TouchBistro. To make these happen, members of the foundation are guided through the process by the advisory board.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Perfect Daily Grind

FEBRUARY 3, 2023

In a Bloomberg article, the financial services company says that despite recent drops in the C price, increasing labour, energy, and packaging costs mean that the price of a cup of coffee is likely to remain high for consumers this year. Sucafina North America completes full acquisition of green coffee importer Sustainable Harvest.

2023 173

2023 Seminar Certification Food Supply 173

Perfect Daily Grind

DECEMBER 12, 2022

You may also like our article on whether it is possible to get good quality coffee from unripe cherries. The main advantage of the barter system is that producers don’t need to have working capital to pay for the goods and services at the moment of acquisition,” she says. Want to read more articles like this?

Consumer Goods 210

Consumer Goods Certification Workshop Sustainability 210

Future Food

NOVEMBER 30, 2021

Tell us your thoughts on this Future Food Article All information collected remains confidential and anonymous. How would you rate this article overall? So we can better understand our readership and tailor our articles accordingly what industry do you work in? Do you have an article request? Satisfactory. Your Industry.

Catering 146

Catering 2022 Customer Experience Customer Service 146

The Rail

AUGUST 18, 2023

In this article, we talk about a few content promotion tricks that will put your bar on a local map! So, if you're creative enough, things such as articles and social media posts can be a powerful weapon in your arsenal. Strangely enough, when used the right way, emails can also be fantastic for bar customer acquisition and retention.

Bar 130

Bar Marketing Email Marketing Social Media 130

Perfect Daily Grind

APRIL 29, 2022

The publication is dedicated to bringing the coffee sector forward, and publishes four articles a week on coffee consumption trends, emerging technologies, barista culture, and more. New Ground articles feature insight from a range of industry leaders, including champion baristas, sensory scientists, and CEOs. Thu, 28 Apr.

2022 173

2022 Point of Sale 2021 Café 173

Modern Restaurant Management

JULY 15, 2020

MBLM also further analyzed the industry in an article entitled, “ Fast Food & COVID-19. percent YOY) and hasn’t slowed (indicating that Uber’s recent acquisition of Postmates may pay off). ? How consumers are talking about their favorite fast food brands during the pandemic.” points from a low of -76.1

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Sling

JUNE 4, 2023

In this article, we discuss some of the key performance indicators that all restaurant managers should know, how to calculate these important restaurant ratios, and what to do with the numbers when you’re done. For example, Customer Acquisition Cost (or CAC) can help you see how much it costs to get a new customer in the door.

Inventory 78

Inventory Article Blog Food Supply 78

A Wine Story

SEPTEMBER 8, 2020

Featured many times in Wine Business Monthly articles about virtual tastings, Shannon Muracchioli said that COVID-19 motivated people to “do things they knew they should have done” before the crisis. Instead, they must learn to sell wine online.

Consumer Goods 157

Consumer Goods Webinar Online Ordering Social Media 157

Aaron Allen & Associates

JULY 14, 2022

and Europe, it’s no secret that one of the fastest ways to grow is via acquisitions. Companies growing below the 25% mark were also completing acquisitions, but some of these results will be seen in 2022 (for deals announced towards the end of 2021, like RBI’s acquisition of Firehouse Subs). In mature markets like the U.S.

Innovation 59

Innovation 2022 Pricing Food Supply 59

Indoor Media

JUNE 10, 2021

Famous restaurateur Danny Meyer once said, in so many words, that people go to a restaurant for the food, but what keeps them coming back is hospitality — what we’ll call service in this article. Why Great Customer Service is a Necessity 1.

Small Business 88

Small Business Customer Service Advertising Customer Experience 88

Sling

MAY 20, 2023

We’ll answer those questions in this article, give you four key features of a good organizational strategy, and show you the best way to get started. acquisition) All of those could serve as methods for stimulating growth and increasing a particular aspect of the business. Table Of Contents What is organizational strategy?

Leadership 148

Leadership Customer Service Marketing Pricing 148

The Restaurant Times

AUGUST 27, 2020

This article covers 13 vital restaurant metrics that restaurant operators in Saudi Arabia must calculate and track. . Customer Acquisition Cost. By comparing various customer acquisition costs, marketers can prioritize the approach that gives them the maximum return on investment. Customer Retention Rate.

Point of Sale 52

Point of Sale Employee Relations Inventory Reference 52

Sling

MARCH 16, 2021

In this article, the workforce-management experts at Sling discuss the core components of human capital management so you can implement this essential process in your business. Human capital management is an extremely personal process that affects the happiness, focus, and engagement of your employees. What Is Human Capital? Engagement.

Management 78

Management Management Employee Relations Leadership 78

Sling

MARCH 21, 2021

In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow. This type of program encompasses everything from acquisition and use to performance, maintenance, and disposal. What Is Fleet Management? bulldozer, tractor, backhoe, etc.)

Management 78

Management Management Loyalty Program Hiring 78

Restaurant Business

JUNE 18, 2025

News acquisitions franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. View All Articles by This Author Want breaking news at your fingertips? Sign up here. Get today’s need-to-know restaurant industry intelligence.

144

144

Restaurant Engine

JUNE 19, 2020

An estimated 500 corporate backers have newly instituted Juneteenth as a paid holiday this week alone, notably excluding Burger King as of the time of this article’s publication. market by way of an acquisition of Musical.ly, an American short-form music and comedy video app which became popular shortly after Vine sunsetted.

Coupons 52

Coupons Government Healthcare Mobile Ordering 52

Qu

AUGUST 22, 2023

To learn more about unified data, check out this article. It’s not built through mergers & acquisitions. By providing a comprehensive, 360-degree view of each normalized data point within restaurant operations, it fosters clear, fast, and ultimately, more profitable decision-making.

White Paper 52

White Paper POS Fast Casual 2023 52

OpenTable

JULY 12, 2020

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. After rumors of an acquisition last week, Uber announced Monday that it had agreed to buy Postmates for $2.65 Tell us: what made your reading list this week? Uber to Buy Postmates for $2.65 Billion – CNN.

Article 40

Article Delivery Management Management 40

The Restaurant Times

JUNE 22, 2021

The previous article discussed what SWOT analysis is and why it is a must after the pandemic. This article will guide you through the steps to conduct an effective SWOT analysis for your restaurant. A SWOT analysis can be conducted for restaurants to get a detailed analysis of their growth potential and untapped capabilities.

Point of Sale 52

Point of Sale Social Media Restaurant Law Government 52

Apicbase

NOVEMBER 4, 2022

According to an article by McKinsey & Co , businesses see an average of 5% to 10% growth in revenue by adopting digital technologies that enable data analytics and automation. Automating inventory management and inventory acquisition. Conclusion.

Hospitality 52

Hospitality Loyalty Program Point of Sale Customer Experience 52

Apicbase

FEBRUARY 17, 2023

This article looks into the future and tries to predict how the off-premise dining segment will evolve. As a result, they’re very good at acquisition. Additionally, food brands worldwide are looking into the ghost kitchen model – which sits at the heart of the off-premise dining channel – to meet increased demand.

Dine-in 98

Dine-in Online Ordering Delivery Food Order 98

Aaron Allen & Associates

NOVEMBER 2, 2023

This period will usher in a fresh wave of consolidation through mergers and acquisitions. In this article we examine what’s happening in the markets for private debt secondaries, private equity secondaries, and how these trends affect restaurant chains in debt. However, it’s not always predatory or unwelcome.

Cash Management 59

Cash Management Point of Sale 2024 2023 59

The Restaurant Times

NOVEMBER 30, 2021

This article aims to highlight the pros and cons of integrating with food aggregators and building your own online ordering app for customers to browse to help you make an informed decision. . So, integrating with them gives you a ready-to-use delivery fleet, saving you the acquisition and labor costs. Optimized Delivery.

Online Ordering 52

Online Ordering Food Order Ordering Food 52

Sling

FEBRUARY 1, 2022

In this article, the experts at Sling discuss the best time and attendance tracking apps for business managers in all industries. While Kronos is more of an HR tool than a scheduling and time and attendance tool like Sling , it can be useful for talent acquisition , onboardin g, and other human resource purposes. 8) Tasklog.

Management 78

Management Management Sourcing Communication 78

BNG Point of Sale

SEPTEMBER 7, 2021

Other controllable expenses and operating costs–overhead expenses, labor costs (and other labor-related costs), customer acquisition cost–are needed to run and maintain a bar. Licenses, permits, and insurance are also needed. . An average of $13,000 per month is needed for a properly staffed, average-sized bar. .

Bar 52

Bar Point of Sale Retail 2013 52

Apicbase

AUGUST 29, 2024

In this article, we explore the benefits of centralising inventory, optimising menu design, standardising staff training, and more. Procurement management Procurement management in food and beverage operations streamlines the supply chain to ensure efficient, cost-effective, and timely acquisition of goods and services.

Beverage 52

Beverage Operations Management Management 52